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FBO DAILY - FEDBIZOPPS ISSUE OF MARCH 11, 2016 FBO #5222
DOCUMENT

J -- Full Service Maintenance Contract for Symbia. See SOW for details. - Attachment

Notice Date

3/9/2016
 

Notice Type

Attachment
 

NAICS

811219 — Other Electronic and Precision Equipment Repair and Maintenance
 

Contracting Office

Department of Veterans Affairs;Network Contracting Office 4
 

Solicitation Number

VA24416N0677
 

Response Due

3/16/2016
 

Archive Date

3/26/2016
 

Point of Contact

Judy Echols
 

Small Business Set-Aside

N/A
 

Description

Siemens Symbia S SPECT Camera and Symbia Net MAINTENANCE CONTRACT SPECIFICATIONS/STATEMENT OF WORK I.General Guidance a.Title: Full Service and Maintenance for Government owned Siemens Symbia S SPECT Camera and Symbia Net Support at Corporal Michael J. Crecenz VAMC in Philadelphia, PA. b.Scope of Work: The contractor shall provide a "Gold" service contract for government owned Symbia S SPECT Camera and Symbia Net Support specified by the requirements stated herein. The "Gold" service contract will include the following: "Parts and Labor "System Updates "Access to Siemens Customer Care Center for technical telephone support (remote diagnostics, if available to the site and the equipment) "Principal Coverage Period - Mon-Fri 8am - 6pm "Phone Response within 30 minutes "On-Site Response within 4 hours "97% Uptime Guarantee "Reports c.Background: Philadelphia VAMC Nuclear Medicine Department utilizes one Siemens Symbia S SPECT Camera and Symbia Net Support, worth over $340,000 along with all associated hardware needed for the proper functioning of the system. Covered under this contract is (1) Symbia S SPECT Camera and Symbia Net Support. This equipment requires repair and maintenance by trained personnel using manufacturer approved parts and specifications. d.Type of contract: firm fixed price; DLA/FSS contract number SPM2D1-09-D-8314/V797P-6029B. Base Year$ Option Year 1$ II.Period of Agreement: Unless otherwise specified, this contract will be for the period of April 1, 2016 through March 31, 2017 for the base year and the option year shall be April 1, 2017 through March 31, 2018. III.Service to be Provided by Contractors: a.Repair: Repair services will be provided, at the request of the Department of Veterans Affairs, to diagnose and correct equipment malfunctions on a routine basis. Repair service will be provided from 8:00 am to 6:00 pm on VAMC working days. All repairs shall be performed by a manufacturer trained technician. b.Parts: All replacement parts furnished will be new or factory rebuilt and equal to or exceeding the manufacturers authorized parts specifications. Priority parts delivery is included. c.PM and Performance Test: Preventive Maintenance shall be conducted at least semiannually unless otherwise specified. The preventive maintenance inspection shall be in accordance with manufacturer's frequency and recommended protocol. Performance testing will clearly verify that all equipment covered under the agreement meets or exceeds manufacturer's technical specifications. Maintenance will include, but is not restricted to: "cleaning of equipment "running system diagnostics (hardware and software) "calibrating and lubricating equipment to manufacturer's specifications "providing all factory required hardware and software updates, which ensure performance to manufacturer's current specifications "electrical safety testing of equipment d.Scheduling Arrangements: i.Response time of the contractor for routine service calls made during the hours of 8:00 am and 6:00 pm EST will be 4 hours after being officially notified. ii.The term, "Response Time of the Contractor," will result in the physical presence of a fully qualified technician arriving on station within the specified time-frame. Upon notification of need for service, the contractor shall respond within one hour via phone to establish a repair schedule. Contractor will respond to initial call for need of service, on-site, within four hours. Upon arrival, the contractor will notify the Biomedical Engineering contact person (see IV b) e.Documentation: At the completion of each service call or scheduled maintenance, the contractor shall provide a written service report to the primary and/or alternate contact person. This report will clearly indicate the following: "date of service "name of vendor service technician/engineer "type of service performed "model "serial number "VA barcode (EE) number of the component of the system "description of the service completed "list of any parts replaced "contract obligation number (642-Cxxxxx). Service reports must also be emailed to vhaphibiomedicalservicereports@va.gov, with the Vendor Name and contract Obligation Number (642-Cxxxxx) listed in the Subject line. Failure to provide complete and legible documentation as described will result in payment delays and possibly non-payment. f.Test Equipment Calibration: Test and measuring equipment used by the Contractor in performance of this contract must be calibrated in the last twelve months to a traceable national or international standard such as National Institute of Standards and Technology (NIST). For each service instance in which Contractor test or measuring equipment is used to calibrate, maintain or repair the medical equipment included in this contract, the Contractor must track the specific test or measuring equipment used. Ideally, this test or measuring equipment should be uniquely identified on the service documentation provided to the facility at the completion of the service instance. This identification should be traceable back to the specific test and measuring equipment used. Upon request, Contractor must provide COR/Biomedical Engineering with documentation of the calibration of this test and measuring equipment. This documentation should include at least the following: "Unique identifier for the test and measuring equipment. This should match the identifier on the service documentation provided to Biomedical Engineering. "Testing interval. "Test date. "Next test due date. ""As received" and "As returned" status of the equipment being tested (e.g., was equipment in tolerance or not when received for testing and was equipment in tolerance or not when returned). "Calibration results data. "Identification of the device used to test equipment. "Statement of traceability to the national or international standard used in the testing and calibration of the equipment. The national or international standard will be specified on the certificate. "Reference to the testing procedure used. "Calibration company identification information including company name, address, phone number and name of specific representative completing performance testing and calibration service. IV.Terms and Conditions: a.User Responsibility: The Department of Veterans Affairs will provide the contractor's authorized personnel access to the equipment and adequate working space during performance of any services specified in this agreement. b.Biomedical Engineering Contact Person: The VAMC contact person for this maintenance contract can be reached at (215) 823-5800, option 5, extension 6750 or 4685: Primary: Mr. Edward Yan, BMET Alternate: Ms. Lois Alderton, BMET The primary contact, or alternate, shall coordinate the scheduling of repair and preventive maintenance visits with the contractor. The contractor's representative shall notify the primary contact, or alternate, either in person (Biomedical Shop Room 3A152, bldg 2) or by telephone (extension 6750 or 4685) whenever he/she arrives on station. The completed service reports shall be provided to the primary contact, or alternate, and emailed to vhaphibiomedicalservicereports@va.gov upon completion of the work. Failure to contact VA representative or present proper documentation will result in delay of payment. c.Information Security: Equipment, and any related services/support associated with the use of this equipment, must adhere to the Health Insurance Portability and Accountability Act (HIPAA) and all applicable Information Security Requirements of the Department of Veterans Affairs. Hard drives and other storage media contained within the equipment cannot be returned to the company, manufacturer and/or its representative. Hard drives or other storage media shall not be removed from VA property by the contractor. Biomedical Engineering MUST be notified whenever a hard drive or other storage media needs to be removed from the equipment so that the VA can take possession for proper disposal/destruction by the Department of Veterans Affairs. d.Device and Network Security: Contractor will allow a Biomedical Engineering representative to scan contractor owned equipment prior to connecting contractor owned equipment to Philadelphia VAMC owned medical equipment mentioned in the scope of work (Section I.b.).
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/spg/VA/PiVAMC646/PiVAMC646/VA24416N0677/listing.html)
 

Document(s)

Attachment
 

File Name: VA244-16-N-0677 VA244-16-N-0677.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=2605841&FileName=VA244-16-N-0677-000.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=2605841&FileName=VA244-16-N-0677-000.docx

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Place of Performance

Address: CMJC VAMC;3900 Woodland Ave.;Philadelphia, PA

Zip Code: 19104
 

Record

SN04045097-W 20160311/160310000055-422bd1f6ac771ee1de0b9da31c08c5ec (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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