MODIFICATION
D -- Tier 1 Call Center
- Notice Date
- 4/5/2016
- Notice Type
- Modification/Amendment
- NAICS
- 561422
— Telemarketing Bureaus and Other Contact Centers
- Contracting Office
- Department of the Treasury, Comptroller of the Currency (OCC), Acquisition Management (AQM), 400 7th Street SW, Washington, District of Columbia, 20219, United States
- ZIP Code
- 20219
- Solicitation Number
- CC16HQR0015
- Point of Contact
- Rodney V. McNeil, Phone: 2026496445, Darryle R Brown,
- E-Mail Address
-
rodney.mcneil@occ.treas.gov, darryle.brown@occ.treas.gov
(rodney.mcneil@occ.treas.gov, darryle.brown@occ.treas.gov)
- Small Business Set-Aside
- Total Small Business
- Description
- The purpose of this amendment is to revise the NAICS code from 561421, Telephone Answering Services to 561422, Telemarketing Bureaus and Other Contact Centers. The size standard remains $15 Million. This is a pre-solicitation notice for a request for proposals (RFP) for a Tier 1 Call Center to provide customers of national banks and federal savings associations with an initial point of contact regarding consumer questions or complaints. The anticipated solicitation number for this RFP is CC16HQR0015. The anticipated solicitation release date is on or around April 8, 2016. The Office of the Comptroller of the Currency (OCC) anticipates conducting a competition under the authority of Federal Acquisition Regulation (FAR) Subpart 12 (Acquisition of Commercial Items) for a Tier 1 Call Center. This anticipated solicitation will be 100% set-aside for small businesses under NAICS code 561422, Telemarketing Bureaus and Other Contact Centers, which has a size standard of $15 Million. The Product Service Code is R426 - Support-Professional Communications. The OCC intends to award a firm-fixed-price contract with a base period of performance of 12-months, and four (4) 12-month option periods. The estimated date of award is October 4, 2016. The forthcoming solicitation and subsequent amendments to the solicitation will only be available on the Federal Business Opportunities (FBO) website, www.fbo.gov. All responsible sources may submit a proposal, in accordance with the solicitation, which shall be considered by the Agency.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/TREAS/OCC/ASDMS413/CC16HQR0015/listing.html)
- Record
- SN04074443-W 20160407/160405235608-5b90a938047970e02748dd256c842dd8 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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