Loren Data's SAM Daily™

FBO DAILY - FEDBIZOPPS ISSUE OF APRIL 27, 2016 FBO #5269
DOCUMENT

G -- Healthcare for Homeless Veterans - Attachment

Notice Date

4/25/2016
 

Notice Type

Attachment
 

NAICS

623220 — Residential Mental Health and Substance Abuse Facilities
 

Contracting Office

Department of Veterans Affairs;Network Contracting Office 4;3900 Woodland Ave (90C);Philadelphia, PA 19104
 

ZIP Code

19104
 

Solicitation Number

VA24416N0907
 

Response Due

5/9/2016
 

Archive Date

6/8/2016
 

Point of Contact

Kecia M. Blackwell
 

E-Mail Address

kecia.blackwell@va.gov
(kecia.blackwell@va.gov)
 

Small Business Set-Aside

N/A
 

Description

The Wilkes-Barre VA Medical Center's Social Work Service is issuing this sources sought synopsis as a means of conducting market research to identify parties having an interest in and the resources to support this requirement to provide services as part of its Community Based Health Care for Homeless Veterans (HCHV) program. The goal of the HCHV program is to remove homeless Veterans from the street or habitation unfit for Veterans and place them in community-based, residential environments with sufficient therapeutic services to meet the needs of those Veterans. The result of this market research will contribute to determining the method of procurement. THERE IS NO SOLICITATION AT THIS TIME. This request for capability information does not constitute a request for proposals; submission of any information in response to this market survey is purely voluntary; the government assumes no financial responsibility for any costs incurred. If your organization has the potential capacity to perform these contract services, please provide the following information: 1) Organization name, address, email address, Web site address, telephone number, and size and type of ownership for the organization; and 2) Tailored capability statements addressing the particulars of this effort, with appropriate documentation supporting claims of organizational and staff capability. If significant subcontracting or teaming is anticipated in order to deliver technical capability, organizations should address the administrative and management structure of such arrangements. The government will evaluate market information to ascertain potential market capacity to 1) provide services consistent in scope and scale with those described in this notice and otherwise anticipated; 2) secure and apply the full range of corporate financial, human capital, and technical resources required to successfully perform similar requirements; 3) implement a successful project management plan that includes: compliance with tight program schedules; cost containment; meeting and tracking performance; hiring and retention of key personnel and risk mitigation; and 4) provide services under a performance based service acquisition contract. BASED ON THE RESPONSES TO THIS SOURCES SOUGHT NOTICE/MARKET RESEARCH, THIS REQUIREMENT MAY BE SET-ASIDE FOR SMALL BUSINESSES OR PROCURED THROUGH FULL AND OPEN COMPETITION. Telephone inquiries will not be accepted or acknowledged, and no feedback or evaluations will be provided to companies regarding their submissions. BACKGROUND: Through the HCHV program, VA provides case management services to Veterans and facilitates their access to a broad range of medical, mental health, and rehabilitative services. The purpose of this solicitation is to obtain offers from contractors who can provide care, treatment and rehabilitative services to veterans suffering from serious mental illness, including veterans who are homeless, in community-based treatment facilities offering a safe and secure environment that supports their rehabilitation goals. The contractor shall provide therapeutic and rehabilitative services, but will not be required to provide detoxification or other hospital level treatment - those services will be provided by the VA at VA facilities. SERVICES TO BE PROVIDED: a. BASIC SERVICES. The contractor shall make available at least eight (8) beds for WBVAMC Veterans. The contractor shall furnish each Veteran referred for care under this contract with the following basic services: i. ROOM AND BOARD: Room and Board to include a bed and other furnishings such as a dresser, storage, and personal linens (towels and bed sheets). Meals to include at least two (2) nutritionally adequate meals a day, seven (7) days a week and availability of nutritious snacks between meals and bedtime for those requiring or desiring additional food, when it is not medically contraindicated. ii. LAUNDRY FACILITIES: Laundry facilities for residents to do their own or to have laundry done. iii. THERAPEUTIC AND REHABILITATIVE SERVICES: Therapeutic and Rehabilitative Services determined to be needed by each individual Veteran referred for treatment as stated in the plan developed by the contractor, with input from the Veteran and the VA Homeless Program Coordinator (or designee). Services which the contractor must be able to furnish shall include: 1. Structured group activities as appropriate - examples include group therapy, social skills training, Alcoholics Anonymous, Narcotics Anonymous, vocational counseling and physical activities as appropriate. 2. Collaboration with the VA program staff, which will provide supportive psychosocial services. 3. Individual professional counseling, including counseling on self-care skills, adaptive coping skills and, as appropriate, vocational rehabilitation counseling, in collaboration with VA program and community resources. 4. Assistance to develop responsible living patterns, to maintain an acceptable level of personal hygiene and grooming, and to achieve a more adaptive level of psychosocial functioning, upgraded social skills, and improved personal relationships. 5. Support for an alcohol/drug abuse-free lifestyle provided in an environment conducive to social interaction and the fullest development of the resident's rehabilitative potential. 6. Assistance to gain and to apply knowledge of the illness/recovery process in an environment supportive of recovery models. 7. A program that promotes community interaction. b. In addition, the contractor shall provide treatment and discharge planning reflecting a team assessment of health, social and vocational needs and the involvement of the Veteran, the VA staff and appropriate community resources in resolving problems and setting goals. c. The contractor shall create an individual case record for each referred Veteran. The contractor shall maintain the case records in security and confidence as required by the Confidentiality of Alcohol and Drug Abuse Patient Records (42 CFR Part 2) and the Confidentiality of Certain Medical Records (38 USC 7332). Case records and data normally maintained and included in a medical record as a function of compliance with State or community licensing standards will be made available on a need to know basis to appropriate Department of Veterans Affairs' staff members involved with the treatment program of the Veterans concerned. d. The contractor shall comply with applicable requirements of the Confidentiality of Alcohol and Drug Abuse Patient Records (42 CFR Part II) and the Confidentiality of Certain Medical Records (38 USC 7332). e. The contractor shall comply with the principles listed in 38 CFR 17.707(b) to provide housing and supportive services in a manner that is free from religious discrimination. SUPPLEMENTAL SERVICES: Unless specifically excluded in this contract, the per diem rate established will include the services listed in this document and will also include all services or supplies normally provided other patients by the facility without extra charge. ADDITIONAL CONTRACT REQUIREMENTS: a. PERSONNEL i. The contractor shall employ sufficient personnel to carry out the policies, responsibilities, and the program for the facility. There must be, as a minimum, at least one administrative staff member, or designee of equivalent professional capability, on duty on the premises or residing at the house and available for emergencies twenty-four (24) hours a day, seven (7) days a week. ii. The contractor shall assign to this contract personnel that by education and training (and, when required, certification or licensure) are qualified to provide the Basic Services and Supplemental Services required by this SOW. b. REFERRALS i. The VA is responsible for determining eligibility of Veterans prior to referral to the contractor for treatment. A written referral (hard copy, fax or e-mail are acceptable) signed by an authorized VA ordering officer will be provided to the contractor for each Veteran referred for services under the contract. ii. A list of authorized VA ordering officials for the contract will be provided to the contractor upon award of the contract. Ordering officials may be added or deleted from the list during the term of the contract at the discretion of the Contracting Officer's Technical Representative. The contractor will be provided an updated list of authorized VA ordering officials whenever such changes are made. iii. It is understood that the contractor will not be paid for care provided to a referred Veteran beyond the period authorized in the referral, unless an extension of the authorization is provided by the VA. iv. The initial referral period for a Veteran may be for a period up to ninety (90) days, depending upon the needs of the Veteran as mutually determined by the Veteran, the contractor's staff, and VA Homeless Program Coordinator or designee. An extension of the referral period up to a total of six (6) months may be authorized by the VA Homeless Program Coordinator or designee, provided that funding is available. c. ABSENCES AND CANCELLATION i. The contractor shall notify the VA of unauthorized absences by a referred Veteran from the facility. Should a Veteran absent himself/herself from the contractor's facility in an unauthorized manner, payment for services for that Veteran will be continued for a maximum period of two (2) days, provided there is an active outreach attempt on the part of the contractor's staff to return the Veteran to the facility and there is a reasonable belief that the Veteran will return. Management of program dropout will be an element of quality assurance review of this program. Absences of the Veteran from the facility in excess of two (2) days will not be reimbursable unless authorized in advance by the VA Homeless Program Coordinator. ii. VA reserves the right to remove any or all Veterans from the facility at any, without additional cost, when it is determined to be in the best interest of the VA or the Veteran. d. MEDICAL EMERGENCIES: The contractor shall notify the authorizing VA facility immediately when a medical emergency occurs that requires hospitalization of a referred Veteran. It is agreed that the Veteran will be admitted to the appropriate VA facility. When such admission is not feasible because of the nature of the emergency, it is agreed that hospitalization in a non-federal hospital may be accomplished provided that VA authorization is obtained. The contractor shall arrange transportation in the event of a medical emergency. If hospitalization of a non-emergency nature is required, the contractor shall provide transport to the appropriate VA facility promptly. The contractor shall notify the VA of all medical treatments for referred Veterans, contact information to be provided upon award. e. INCIDENTS: The contractor shall notify the authorizing VA facility immediately of any incidents involving veterans residing in the residential program. The contractor shall notify the VA case manager by telephone during the hours of 8:00am and 4:30pm. For all incidents that occur after normal business hours, the contractor shall notify the Administrator on Duty (AOD), contact information to be provided after award. The contractor shall provide the HCHV case manager and the COTR with a copy of the incident report within twenty-four (24) hours. The contractor shall maintain a copy of the incident report in the Veteran's case record. f. CONTRATOR STAFF CONDUCT/COMPLAINTS HANDLING i. Contractor personnel shall treat referred Veterans with dignity and respect, and abide by standards of conduct mirroring those prescribed by current federal personnel regulations. The contractor shall comply with the VA Patient's Bill of Rights as set forth in 38 CFR 17.33. ii. The VA reserves the right to exclude contractor staff members from providing services to Veterans under this contract based on breaches of conduct, including conduct that jeopardizes patient care or interferes with the regular and ordinary operation of the facility. Breaches of conduct include intoxication or debilitation resulting from drug use, theft, patient abuse, dereliction or negligence in performing directed tasks, or other conduct resulting in formal complaints by Veterans or other staff members to designated Government representatives. The contractor and Contracting Officer's Technical Representative shall deal with issues raised concerning contractor personnel conduct. The Contracting Officer shall be the final arbiter on questions of acceptability and in validating complaints. g. TRANSPORTATION: The contractor shall assist the Veterans with local transportation with a twenty-five (25) mile radius of the contractor's facility to scheduled meetings and appointments. The contractor shall help the Veteran access public transportation, including providing information and instructions necessary to enable Veterans to utilize public transportation. If VA staff determines that adequate public transportation is not available or appropriate for a Veteran, the contractor shall arrange for alternative transport by car. h. FACILITY i. The contractor shall properly maintain its facilities, and the VA shall have no responsibility for paying or reimbursing the contractor for such expenses. The contract facility shall: 1. Have a current occupancy permit issued by the local and state governments in the jurisdiction where the facility is located. 2. Be in compliance with existing standards of State safety codes and local, and/or State health and sanitation codes. 3. Be licensed under State or local authority as a personal care home. 4. Be accredited by the State. 5. Be equipped with operational air conditioning /heating systems. 6. Be kept clean free of dirt, grime, mold, or other hazardous substances and damaged noticeably detract from the overall appearance. 7. Be equipped with first aid equipment and an evacuation plan in case of emergency. 8. Have windows and doors that can be opened and closed in accordance with manufacturer standards. ii. The contractor facility must meet fire safety requirements, as follows: 1. The building shall meet the requirements of the applicable residential occupancy chapters of the current version of NFPA 101, National Fire Protection Association's Life Safety Code. Any equivalencies or variances must be approved by the appropriate Veterans Health Administration Veterans Integrated Service Network (VISN) Director. 2. All residents in the facility shall be mentally and physically capable of leaving the building, unaided, in the event of an emergency. 3. Fire exit drills shall be conducted not less than 6 times per year on a bi-monthly basis with not less than 2 drills held at night. Residents shall be instructed in evacuation procedures when the primary and/or secondary exits are blocked. A written fire plan for evacuation in the event of fire shall be developed by the contractor and reviewed annually. The plan shall outline the duties, responsibilities and actions to be taken by the staff and residents in the event of a fire emergency. This plan shall be implemented during fire exit drills. 4. A written policy regarding tobacco smoking in the facility shall be established and enforced. 5. Portable fire extinguishers shall be installed at the facility. The contractor shall use NFPA 10, Portable Fire Extinguishers, as guidance in selection and location requirements of extinguishers. 6. Requirements for fire protection equipment and systems shall be in accordance with NFPA 101. All fire protection systems and equipment, such as the fire alarm system, smoke detectors, and portable extinguishers, shall be inspected, tested and maintained in accordance with the applicable NFPA fire codes and the results documented. 7. The annual inspection by a VA team required by SOW Section E Paragraph i shall include a fire and safety inspection conducted at the facility, unless a review of past Department of Veterans Affairs inspections or inspections made by the local authorities indicates that a fire and safety inspection would not be necessary, in which case the fire and safety inspection may be waived by the VA. i. INSPECTION OF FACILITY AND PROGRAM i.Prior to the award of a contract and annually during the contract term, a multidisciplinary VA team consisting of a social worker, dietitian, registered nurse, a representative of the VA Police, and a Facilities Management Safety Officer, and other subject matter experts as determined necessary by the medical center director or HCHV Coordinator will conduct a survey of the contractor's facilities to be used to provide Veterans food, shelter, and therapeutic services to assure the facility provides quality care in a safe environment. Inspections may also be carried out at such other times as deemed necessary by the VA. ii. The contractor will be advised of the findings of the inspection team. If deficiencies are noted during any inspection, the contractor will be given a reasonable time to take corrective action and to notify the Contracting Officer that the corrections have been made. A contract will not be awarded until noted deficiencies have been eliminated. Failure by the contractor to take corrective action within a reasonable time will be reported to the Contracting Officer. If corrections are not made to the satisfaction of the VA, the Contracting Officer will consult with the appropriate officials so that suitable arrangements can be made to discontinue plans to award a contract, or to discharge or transfer patients and to terminate the existing contract, as appropriate. iii. The inspection of the contractor facilities will include inspection for to the current Life Safety Code as described in paragraph 6 and will also include the following: 1. General observation of residents to determine if they maintain an acceptable level of personal hygiene and grooming. 2. Assessment of whether the facility meets applicable fire, safety and sanitation standards. 3. Determining whether the facility is in attractive surroundings conducive to social interaction and the fullest development of the resident's rehabilitative potential. 4. Observation of facility operations to see if appropriate organized activity programs are available during waking hours (including evenings) and degree to which a high level of activity is observed in the facility, such as individual professional counseling, physical activities, assistance with health and personal hygiene. 5. Seeking evidence of facility-community interaction, demonstrated by the nature of scheduled activities or by information about resident flow out of the facility, e.g., community activities, volunteers, local consumer services, etc. 6. Observation of staff behavior and interaction with residents to determine if they convey an attitude of genuine concern and caring. 7. Inspecting the types of meals and other nutrition provided to residents to see if appetizing, nutritionally adequate meals are provided in a setting, which encourages social interaction and if nutritious snacks between meals and bedtime are available for those requiring or desiring additional food, when it is not medically contraindicated. 8. Inspection by VA Nursing staff of nursing procedures including medication management and infection control. 9. Making a spot check of veterans' records to ensure accuracy with respect to veterans' length of stay and services provided to the veterans. iv. All Department of Veterans Affairs reports of inspection of residential facilities furnishing treatment and rehabilitation services to eligible veterans shall, to the extent possible, be made available to all government agencies charged with the responsibility of licensing or otherwise regulating or inspecting such institutions. CONTINUITY OF SERVICES: The contractor shall ensure sufficient staffing and resources to provide all required services and support through the term of the contract. POST AWARD CONFERENCE: The contractor shall not commence contract performance until the Contracting Officer (CO) has conducted a post award conference, or has advised the contractor that a kick off meeting is waived. Submission Instructions: Please indicate the socio-economic status of your firm checking the following that apply: 1.Service Disabled, Veteran Owned Small Business _____ 2.Veteran Owned Small Business _____ 3.Small Business _____ 4.(8a) Firm _____ 5.HUB Zone _____ 6.Large Business/other than small business firm _____ 7.GSA Contract Schedule Holder _____ Point of Contact Kecia M. Blackwell, Corporal Michael J. Crescenz VAMC, 3900 Woodland Ave. (90C), Philadelphia, PA 19104 E-mail: kecia.blackwell@va.gov Facsimile or telephone responses will not be accepted. Simply responding as and "interested party" in www.fbo.gov does not constitute your company as a source. Offeror must provide the above requested information. After review of the responses to this sources sought notice, a solicitation announcement may be published on the FBO website in the near future. Responses to this sources sought announcement are not considered adequate responses to the solicitation announcement. All interested offerors will have to respond to the solicitation announcement in addition to responding to this sources sought notice. All interested parties are reminded to be registered with System for Award Management (SAM) at http://www.sam.gov in order to be eligible for award of Government contracts. All questions, inquiries, and/or requests for clarification concerning this Sources Sought shall be submitted in writing via electronic mail only to kecia.blackwell@va.gov. Phone calls and/or faxes will not be accepted.
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/spg/VA/PiVAMC646/PiVAMC646/VA24416N0907/listing.html)
 

Document(s)

Attachment
 

File Name: VA244-16-N-0907 VA244-16-N-0907.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=2692083&FileName=VA244-16-N-0907-000.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=2692083&FileName=VA244-16-N-0907-000.docx

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Place of Performance

Address: Department of Veterans Affairs;Wilkes-Barre VA Medical Center;1111 East End Blvd;Wilkes-Barre, PA

Zip Code: 18711
 

Record

SN04094791-W 20160427/160425234520-4b180a982d2672691aa4c97cc4f59355 (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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