SOURCES SOUGHT
D -- NLM ARCHIBUS Computer Aided Facilities Management (CAFM) System Annual Maintenance and Technical Support Renewal - Draft SOW
- Notice Date
- 6/16/2016
- Notice Type
- Sources Sought
- NAICS
- 541512
— Computer Systems Design Services
- Contracting Office
- Department of Health and Human Services, National Institutes of Health, National Library of Medicine, 6707 Democracy Blvd., Suite 105, Bethesda, Maryland, 20894, United States
- ZIP Code
- 20894
- Solicitation Number
- SSN_NIHLM2016811SRE
- Archive Date
- 7/15/2016
- Point of Contact
- Sheila R. Edmonds, Phone: 3014966546
- E-Mail Address
-
sheila.edmonds@nih.gov
(sheila.edmonds@nih.gov)
- Small Business Set-Aside
- N/A
- Description
- Draft Statement of Work This Sources Sought Notice is for informational and planning purposes only and shall not be construed as a solicitation or as an obligation or commitment by the Government. This notice is intended strictly for Market Research. PLEASE NOTE THAT THIS IS NOT A REQUEST FOR QUOTE (RFQ). NO SOLICITATION EXISTS AT THIS TIME. This is a Small Business Sources Sought Notice. This is NOT a solicitation for proposals, proposal abstracts, or quotations. The purpose of this notice is to obtain information regarding: (1) the availability and capability of qualified small business sources; (2) whether they are small businesses; HUBZone small businesses; service- disabled, veteran-owned small businesses; 8(a) small businesses; veteran-owned small businesses; woman-owned small businesses; or small disadvantaged businesses; and (3) their size classification relative to the North American Industry Classification System (NAICS) code for the proposed acquisition. The North American Industry Classification System (NAICS) Code is 541512-Computer Systems Design Services with a small business size standard of $27.5 million. The National Institutes of Health (NIH), National Library of Medicine (NLM) is conducting a Market Survey to help determine the availability and technical capability of qualified small businesses, veteran-owned small businesses, service-disabled veteran-owned small businesses and/or HUBZone small businesses capable of serving the needs identified below: BACKGROUND The National Library of Medicine (NLM), Office of Administrative and Management Analysis Services (OAMAS) is responsible for development, administration of administrative services for facility management, space (census) and phone management, property management, mail and distribution services, transportation and safety services, and management of printing activities. The National Institutes of Health (NIH) implemented the NIH Business System (NBS) for cradle to grave management of all accountable equipment at NIH. NIH also implemented ARCHIBUS for the tracking of building space utilization at the Institutes and Centers (IC) level in order to provide reports to the ICs for their yearly census and occupied spaces. Despite the capabilities of both NBS and ARCHIBUS systems, implemented by NIH, there were processes at NLM that required closer management of both accountable and real property. NLM achieved this by launching a standalone ARCHIBUS Integrated Work Place Management System (IWMS) referred to as the NLM ARCHIBUS CAFM System. The ARCHIBUS CAFM system is NLM's customized, standalone facility and Property Management System (PMS) that includes a built in reporting engine to provide NLM with detailed reports on key measures such as space utilization, vacancy rate, space usage by program areas and a full host of accountable property reports. The customizations were performed to respond to NLM's unique facility management requirements as well as provide customized data. All base building drawings for NLM facilities from the currently existing ARCHIBUS system in the NIH Office of Research Services have been uploaded and significantly modified. The ARCHIBUS CAFM system has been hosted by NLM and maintained by an authorized ARCHIBUS business partner (reseller). The ARCHIBUS CAFM system is fully compatible with NLM's current Commercial Off-The-Shelf (COTS) applications and fully functional in relation to the existing operating environment in NIH. The customization of the ARCHIBUS CAFM system has enabled the NLM to have the following capabilities: 1) Workplace & Facilities a. Space Planning & Management i. Space allocation & occupancy, strategic planning b. Move Management i. Moves & scenario planning 2) Real Estate & Property a. Real estate portfolio i. Property, leases, costs & inventory b. Capital Project Management i. Project management 3) Workplace Infrastructure a. Workplace Services, key management i. Service desk, call center b. Asset Management i. Accountable equipment, furniture, IT Asset tracking 4) Engineering & Operations a. Environmental & Risk Management i. Environmental monitoring, Energy, carbon footprint, HazMat, Waste Management, Sustainability b. Building Operations i. Condition Assessment, maintenance PURPOSE/OBJECTIVE The purpose of this requirement is to procure the services of an authorized ARCHIBUS business partner (reseller) for the continuation/renewal of annual maintenance, technical support, software upgrades and software configurations of the detailed customizations of NLM's ARCHIBUS CAFM system. SCOPE OF WORK An authorized ARCHIBUS business partner (reseller) shall provide annual maintenance and technical support renewal services to also include system upgrades of security, software, and hardware, and software configurations required for NLM's customized ARCHIBUS CAFM system. The Contractor shall also ensure the CAFM system continues to maintain its current full functionality and compatibility in relation to the existing ARCHIBUS integrations to NIH's existing operating environment to include, but not be limited to, NBS, nVision, Sunflower Property System, and Siemens NIH campus environmental monitoring system. Extensive, intimate knowledge of the detailed customizations of the NLM ARCHIBUS CAFM system are required to ensure the NLM receives the daily push of NIH Enterprise Directory (NED) and nVision business areas (Acquisitions & Contracts and Property) data. In order to ensure the customized NLM ARCHIBUS CAFM system maintains the continual receipt of the daily data pushes from nVision, the Contractor shall maintain the current technical backend scripts that are currently integrated and required with NED and the NIH NBS. The Contractor shall ensure the NLM ARCHIBUS CAFM system maintains an operational status as well as have the ability to correct any script errors within five (5) minutes. A draft Statement of Work (SOW) is attached to this Sources Sought Notice. The proposed acquisition will be procured in accordance with the policies and procedures under FAR 13.5. All responsible sources may submit a capability statement which will be considered by the National Library of Medicine. This Sources Sought Notice is not a Request for Quotes (RFQ), nor is an RFQ available. Response Requirements: Please submit the following information: (1) Provide a capability statement demonstrating relevant experience, skills and ability to fulfill the Government's requirements referenced in the attached draft SOW. The capability statement should contain enough sufficient detail for the Government to make an informed decision regarding your organization's capabilities; however, the statement should not exceed five (5) pages. (2) The capability statement should include references, key personnel, and any limitations to the responder's ability to fulfill the requirements of the SOW as a prime contractor and any arrangements necessary to address such limitations, if applicable. It must identify the responder's small business type and size; DUNS number; NAICS code; GSA SIN Number, and technical and administrative points of contact, including names, titles, addresses, telephone and fax numbers, and e-mail addresses. In order to obtain specific information regarding organizational capability in providing critical elements of the attached draft SOW and to further determine the availability and technical capability of qualified businesses, responders shall provide a response to the below inquiries indicating the responder's capability. Responses should provide a description of relevant experience and abilities and shall include, where applicable: • Contract name • Contracting Agency or Department • Contracting Agency or Department Point of Contact • Yearly contract value (in $) • Period of performance • Description of work and how it is relevant to the customized version of the NLM ARCHIBUS Computer Aided Facility Management (CAFM) System (a) Does your organization have the experience and ability to provide immediate maintenance renewal and technical support on the customized version of the NLM's ARCHIBUS Integrated Work Place Management System (IWMS) known as the NLM CAFM software system as specified in the SOW as well as the ARCHIBUS Web Central-based systems similar in complexity, scope and size of the NLM Property Management System (PMS)? If so, please detail. (b) Does your organization have the experience and ability to support NLM's customized ARCHIBUS/FM solutions that have been integrated with ARCHIBUS Web Central 21.3 and the NIH's operating environment such as NBS, nVision, Sunflower Property System, and Siemens environmental monitoring system? If so, please detail. (c) Does your organization have the experience, knowledge, and ability to provide immediate maintenance of the current technical backend scripts currently integrated with NIH systems to ensure the customized NLM ARCHIBUS CAFM system and ARCHIBUS Web Central product receive the daily pushes of the NIH NBS and NED? (d) Does your organization have the experience and ability to provide immediate maintenance and technical support to the scripts of the existing customized version of the NLM ARCHIBUS CAFM system that automatically transfers data from the database connection to the NIH Oracle NVPROD and ARCHIBUS MSSQL? (e) Does your organization have the experience and ability to correct script errors on an immediate basis to ensure the NLM ARCHIBUS CAFM system maintains an operational status? (f) Does your organization have the experience and ability to provide ARCHIBUS/FM support services on an already customized version of the ARCHIBUS IWMS in similar size, scope, and complexity to the NLM CAFM System to include: 1. Software installation and configuration of application upgrades to ensure compatibility with an existing systems 2. Updating existing scripts to ensure compatibility during additional customizations of software upgrades 3. Maintaining existing system documentation, user guides and user training 4. Providing user training All capability statements must be submitted electronically no later than NOON EST on Thursday, June 30, 2016 to Sheila Edmonds at sheila.edmonds@nih.gov. Disclaimer and Important Notes: This notice does not obligate the Government to award a contract or otherwise pay for the information provided in response. The Government reserves the right to use information provided by respondents for any purpose deemed necessary and legally appropriate. Any organization responding to this notice should ensure that its response is complete and sufficiently detailed to allow the Government to determine the organization's qualifications to perform the work. Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted. After a review of the responses received, a pre-solicitation synopsis and solicitation may be published in Federal Business Opportunities. However, responses to this notice will not be considered adequate responses to a solicitation. Confidentiality: No proprietary, classified, confidential, or sensitive information should be included in your response. The Government reserves the right to use any non-proprietary technical information in any resultant solicitation(s).
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