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FBO DAILY - FEDBIZOPPS ISSUE OF AUGUST 06, 2016 FBO #5370
MODIFICATION

R -- Consumer Resource Center Support Services

Notice Date
8/4/2016
 
Notice Type
Modification/Amendment
 
NAICS
519190 — All Other Information Services
 
Contracting Office
Consumer Financial Protection Bureau, Consumer Financial Protection Bureau, CFPB, 1700 G St NW, Washington, District of Columbia, 20552, United States
 
ZIP Code
20552
 
Solicitation Number
CFP-16-Q-00014
 
Archive Date
8/5/2016
 
Point of Contact
Crystal McKay, , Peggy Wright,
 
E-Mail Address
crystal.mckay@cfpb.gov, Peggy.Wright@cfpb.gov
(crystal.mckay@cfpb.gov, Peggy.Wright@cfpb.gov)
 
Small Business Set-Aside
N/A
 
Description
The purpose of this Request for Quotes (RFQ) is to acquire contact center tools and services to assist with the continuation of CFPB’s Consumer Resource Center (CRC) to support the Office of Consumer Response operations. This includes a wide range of automated and manual stakeholder support services to facilitate the intake of consumer communications via telephone, efax, mail, and referral (email, API, paper), and as appropriate, respond to, route, address, manage, and analyze consumer submissions. THIS FBO POSTING IS BEING CANCELLED. CFPB IS NO LONGER SOLICITING PROPOSALS THROUGH FEDBIZOPPS.
 
Web Link
FBO.gov Permalink
(https://www.fbo.gov/notices/301e59f99de4fe7d3e1556963fc48a1e)
 
Record
SN04210259-W 20160806/160804235700-301e59f99de4fe7d3e1556963fc48a1e (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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