SOURCES SOUGHT
70 -- Point of Sale (POS) System at NIH
- Notice Date
- 8/9/2016
- Notice Type
- Sources Sought
- NAICS
- 334118
— Computer Terminal and Other Computer Peripheral Equipment Manufacturing
- Contracting Office
- Department of Health and Human Services, National Institutes of Health, Office of Research Facilities, 9000 Rockville Pike, Bldg. 13, Rm. 2E47, MSC 5738, Bethesda, Maryland, 20892-5738, United States
- ZIP Code
- 20892-5738
- Solicitation Number
- HHS-NIH-OD-OLAO-SS-16-045
- Archive Date
- 9/7/2016
- Point of Contact
- Oghogho Joy Ajao, Phone: 3014435655
- E-Mail Address
-
ajaooj@mail.nih.gov
(ajaooj@mail.nih.gov)
- Small Business Set-Aside
- N/A
- Description
- Sources Sought Number: HHS-NIH-OD-OLAO-SS-16-045 Project Title: Point of Sale (POS) System at NIH This is a "Sources Sought Notice". It is NOT a solicitation for proposals, proposal abstracts or quotations. The purpose of this notice is for market research purposes and will be used to obtain information regarding the availability and capability of all qualified sources to perform the potential requirement described herein in the statement of work. STATEMENT OF WORK The National Institutes of Health is planning on acquiring a point of sale system for its retail food service operations on its Bethesda Campus. The point of sale system must meet the following criteria: • PCI DSS compliant • By January 1, 2017 be PCI QIR compliant • Fedramp & FISMA compliant • May be hosted in house in virtual server environment • Open access platform software • Nonproprietary hardware platform • Ability to integrate multiple peripherals including scales, printers, credit card swipes, bar code scanners, proximity readers, and change cartridges • Integrated order and self-checkout kiosk system • Back of the house analytics package to provide analysis by profit center and roll up to campus wide, of sales and transaction system to determine productivity, profit contribution, cash control, audit records, time management, item detail reports, and trend analysis with a minimum 13 month history on line. • Analytics must be able to provide inventory tracking and ordering integration • Minimum ability to handle 24 terminals in 7 profit centers with the ability to expand to cover 60+ stations and 11 profit centers • Ability to securely compartmentalize operators/ profit centers if multiple vendors are using the system • Hardware support and resolution with no more than 24 hours turnaround • Software support available 24/7 M-F • System must run on Microsoft 2008 and 2010 within 14 months • Onsite installation and training of all users, super users and in house IT professionals • Onsite support for testing and "go live" trouble shooting for 7 profit centers located on a 320 acre campus Other Important Considerations: Security Requirements: • System meets the Security Assessment and Authorization (SA&A), in compliance with FISMA requirements. • System is capable on inheriting the controls of the existing Application Hosting Environment (AHE), i.e. system can be run in a virtual environment VMWARE and runs Microsoft SQL. • System complies with Payment Card Industry (PCI) Standards. • System complies with NIH login requirements, i.e. able to integrate with Siteminder. • System is compatible with Windows USGCB configuration setting: http://usgcb.nist.gov/usgcb_faq.html. • System utilizes a secure environment to process credit cards and debit card transactions. • System DOES NOT store credit card data. Training and Support Requirements: • System comes with a help menu and a reference guide that explains functionality. • System provides a help menu or reference guide that explains how costs should be allocated. • "System's user documentation describes the following: o Application setup requirements o How to get started o How to recover from "error messages" • Vendor is able to provide the end-users with an accurate Data Dictionary and Entity Relationship (ER) Diagram upon request. The diagram and data dictionary must be updated with each new maintenance release. • Vendor will provide on-site end-user training that is tailored to NIH user groups and their tasks. • Vendor will provide on-site administrator training that is tailored to NIH user groups and their tasks. • Vendor will provide training on any changes or upgrades that are done to System Anticipated Period of Performance: The period of performance is expected to be for one year and four twelve month option periods. The contract is anticipated to be from September 6, 2016 to September 5, 2017. Capability statement /information sought: As part of their capability statement submittal, respondents must demonstrate how they can satisfy ALL of the requirements to be considered: • Provide your company's corporate experience. Include number of years providing these products and services at scale and whether for the Government or private sector; • List prior completed projects of similar nature. Give examples of prior completed Government contracts, references, and other related information (List at least three different references where your software is currently being used); • Provide proposed delivery schedule for POS equipment delivery, setup, and training of Government personnel, and an estimate of the magnitude of the effort/time that may be required for completion of the work; • Describe your Software and Hardware support model; • Provide references to additional documentation or online sources. Submission of Capability Statements and Delivery Instructions: In 25 pages or less any interested business organization should submit a capability statement of their organization which demonstrates their ability to supply the services described above. Respondents should also include any other information that may be helpful in developing or finalizing the acquisition requirements. The NAICS Code for this requirement is 334118 (POS Terminals Manufacturing). Responses must reference the sources sought number HHS-NIH-OD-OLAO-SS-16-045 and include the following: (1) Name and Address of the organization (2) Size and Type of business, pursuant to the applicable NAICS code 334118. (3) Point of Contact with name, title, phone, fax and email (4) DUNS number (5) Contractors capability statement should address the deliverables in the statement of work and the important consideration mentioned above (6) List of organizations to whom similar types of services have been previously provided to include contract number, dollar value, name and phone number of contracting officer. ALL INFORMATION SUBMITTED IN RESPONSE TO THIS ANNOUCEMENT MUST BE RECEIVED ON OR BEFORE THE CLOSING DATE OF: August 23, 2016. AT 11 A.M. EST. Emailed responses are authorized (either in Microsoft word or PDF), but it is up to the vendor to ensure that the email is received by the government. Responses by Facsimile (FAX) will not be accepted. All questions and/or comments must be in writing and may be emailed to O. Joy Ajao at ajaooj@mail.nih.gov. Mailed responses can be sent to the address listed below: National Institutes of Health Office of the Director Office of Logistics, Acquisition & Operations (OD/OLAO) Attn: O. Joy Ajao 6011 Executive Blvd., Rm. 629D Bethesda, MD 20892-7663 If your quote will be delivered by courier service, Federal Express, UPS, or Express Mail, the city, state and zip code should read ROCKVILLE, MD 20852. Disclaimer and Important Notes: This notice does not obligate the Government to award a contract or otherwise pay for the information provided in response to this announcement. The Government reserves the right to use information provided by respondents for any purpose deemed necessary and legally appropriate. Any organization responding to this notice should ensure that its response is complete and sufficiently detailed to allow the Government to determine the organization's qualifications to perform the work. Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted. After a review of the responses received, a pre-solicitation synopsis and solicitation may be published in Federal Business Opportunities. However, responses to this notice will not be considered adequate responses to a solicitation. Confidentiality: No proprietary, classified, confidential or sensitive information should be included in your response. The Government reserves the right to use any non-proprietary technical information in any resultant solicitation(s).
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/HHS/NIH/OLAO/HHS-NIH-OD-OLAO-SS-16-045/listing.html)
- Place of Performance
- Address: 9000 Rockville Pike, Bethesda, Maryland, 20892, United States
- Zip Code: 20892
- Zip Code: 20892
- Record
- SN04214840-W 20160811/160809234705-e532e93b1e1e73cc1b5564ba105ae692 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
| FSG Index | This Issue's Index | Today's FBO Daily Index Page |