SOLICITATION NOTICE
D -- SWIFT FOIA - Notice of Intent to Sole Source
- Notice Date
- 9/1/2016
- Notice Type
- Presolicitation
- NAICS
- 541511
— Custom Computer Programming Services
- Contracting Office
- Department of Health and Human Services, Program Support Center, Division of Acquisition Management, 12501 Ardennes Avenue, Suite 400, Rockville, Maryland, 20857, United States
- ZIP Code
- 20857
- Solicitation Number
- SAM182513
- Point of Contact
- Milbert Crossland, Phone: 3014924434
- E-Mail Address
-
milbert.crossland@psc.hhs.gov
(milbert.crossland@psc.hhs.gov)
- Small Business Set-Aside
- N/A
- Description
- SWIFT FOIA Intent to Sole Source Swift FOIA Tracking System Pursuant to the authority of FAR 13.106-1(b)(1)(i), the Contracting Officer may solicit from one source if the Contracting Officer determines that the circumstances of the contract action deem only one source is reasonably available. The Department of Health and Human Services (DHHS), Program Support Center (PSC), Acquisition Management Services (AMS) on behalf of PSC, Substance Abuse and Mental Health Services Administration (SAMHSA) Center for Substance Abuse treatment (CSAT), Office of Director, Office of Consumer Affairs (OCA) intends to sole source to: Sole Solutions (SSI) 9 S Royal Ave., STE A Front Royal, VA 22630-3225 SAMHSA has a need for a new system to support the tracking, routing, processing and resolution of Freedom of Information Act (FOIA) requests made to its agency. SAMHSA has invited Sole Solutions, Inc. (SSI) to propose its SWIFT FOIA application to meet this need. The FOIA Office of a federal agency is the citizen's gateway to government transparency. As the primary path for citizens to access information about the workings of their government, the FOIA process is subject to constant attention and scrutiny from inside and outside the agency. SAMHSA's FOIA Office must be able to report on its case load and demonstrate the efficiency of its operations to SAMHSA leadership, DHHS, and ultimately DOJ. The FOIA Office must be able to move cases through its process quickly and efficiently; case details must be readily available to the FOIA Office so those responsible know exactly what happened during the life of a given case. Good visibility to FOIA case workload is essential to avoiding the risk of litigation and serving the public as quickly as possible. SWIFT FOIA was designed specifically to meet these many challenges. The system provides: • Consolidated views of complex sets of information • Tools to manage workflow efficiently and effectively throughout the organization • Reports that track workloads in progress, measure stakeholder effectiveness, roll up into annual summaries, and much more • A familiar interface to SAMHSA users and stakeholders which greatly diminishes ramp-up time and increases organization-wide acceptance Programming activities include: The ideal FOIA request management system will have several key features: • Agency-wide deployment • End-to-end process management, including support for tolling, exemptions, and fee management • Automated generation of reports required by the DOJ as well as dynamic reports to assist in managing cases to their conclusion • Support for electronic redaction of records • Facilitation of fast responses to constituents SWIFT FOIA meets these requirements directly: • The FOIA module leverages the agency-wide deployment of SWIFT that is already in place for Correspondence making the routing of tasks a simple extension of current functionality at SAMHSA. • SWIFT provides all the features essential to efficiently manage a FOIA process including fee assessment, cost tracking, tolling, template letter generation, and tools to facilitate review of responsive records to name a few. • Annual Reports and general workload management reports are generated by users with minimal effort. • The system supports the use of Redax for document redaction. • A SWIFT FOIA deployment will include a review of SAMHSA FOIA workflow processes to ensure the smooth and rapid flow of work assignments and their responses. Approximately two-thirds of all FOIA requests processed by DHHS flow through SWIFT FOIA systems. SWIFT FOIA is a logical choice for SAMHSA's FOIA needs since the FOIA task recipients are largely the same people as the current SWIFT Correspondence recipients. User training will thus be accelerated versus learning a wholly new system; this familiarity will accelerate adoption of the SWIFT FOIA system while still achieving agency-wide coverage. FOIA Offices routinely need to manage and monitor a large volume of open cases at one time. With a steady flow of new requests, open cases will be distributed throughout the process, thus it is important for FOIA Offices to have adequate visibility to the status of these open items. The SWIFT system provides a dashboard that can be configured to support the agency's business processes. The dashboard contains a number of queues separating new FOIA cases from those that are pending review of a FOIA specialist or those that have been routed to other offices for record search. The queues can be filtered further to display items assigned to the selected FOIA specialist. This is not a solicitation for competitive proposal. No solicitation document is available. All responsible sources that have determined that they can provide the same services may submit product information and a capabilities statement addressing their specific abilities regarding this requirement. The email subject line must reference SAM182513. All responses are due by September 16, 2015, 3:00 AM Eastern Time and can be sent to Milbert Crossland at milbert.crossland@psc.hhs.gov. A determination by the Government not to compete this proposed contract base upon responses to this notice is solely within the discretion of the government.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/HHS/PSC/DAM/SAM182513/listing.html)
- Record
- SN04251189-W 20160903/160901234827-9d392400c8098ffab4a4c5061f8eaf78 (fbodaily.com)
- Source
-
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