SOLICITATION NOTICE
D -- PCR 31-Hyper Help Desk funding increase on CLIN 1011 - LSJ for Modification 044 hyper care support
- Notice Date
- 9/27/2016
- Notice Type
- Fair Opportunity / Limited Sources Justification
- NAICS
- 541611
— Administrative Management and General Management Consulting Services
- Contracting Office
- General Services Administration, Federal Acquisition Service (FAS), Assisted Acquisition Services Division (2QFA), 26 Federal Plaza, Room 20-100, New York, New York, 10278, United States
- ZIP Code
- 10278
- Archive Date
- 10/27/2016
- Point of Contact
- Charles Thomas Ade, Phone: 347-525-5151, Eleanor Lincoln, Phone: 212-577-8624
- E-Mail Address
-
charles.ade@gsa.gov, eleanor.lincoln@gsa.gov
(charles.ade@gsa.gov, eleanor.lincoln@gsa.gov)
- Small Business Set-Aside
- N/A
- Award Number
- GS02F0036U
- Award Date
- 9/27/2016
- Description
- LSJ for VA HR LOB contract task order Modification 044 for Hypercare and VA Functional Help Desk support for implementing work streams for the HR Smart solution. The current contract task order Modification 044 action supports the Hypercare service and VA Functional Help Desk by implementing work streams for the HR Smart solution. The work streams are: initial ticketing triage, open tickets reduction, knowledge transfer for super users and new ticketing system. The work associated with the initial ticketing triage, open tickets reduction and training super users will be time and materials and performed as part of current contract line item 1011 with performance through December 31, 2016. The new ticketing system will be performed as firm-fixed price and will be part of current contract line item 2001 with performance through December 31, 2016.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/notices/a55fa5d06ee11d538f350c2271a01a0e)
- Place of Performance
- Address: 6710 Rockledge Drive, Bethesda, MD, Bethesda, Maryland, 208171826, United States
- Zip Code: 71826
- Zip Code: 71826
- Record
- SN04288612-W 20160929/160927234332-a55fa5d06ee11d538f350c2271a01a0e (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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