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FBO DAILY - FEDBIZOPPS ISSUE OF OCTOBER 13, 2016 FBO #5438
DOCUMENT

D -- AppDynamics Server Software Maintenance - Attachment

Notice Date

10/11/2016
 

Notice Type

Attachment
 

NAICS

541519 — Other Computer Related Services
 

Contracting Office

Department of Veterans Affairs;Technology Acquisition Center;23 Christopher Way;Eatontown NJ 07724
 

ZIP Code

07724
 

Solicitation Number

VA11816Q1712
 

Archive Date

10/31/2016
 

Point of Contact

Eleanor.Slocum@va.gov
 

E-Mail Address

eleanor.slocum@va.gov
(eleanor.slocum@va.gov)
 

Small Business Set-Aside

N/A
 

Award Number

NNG15SD26B VA118-17-F-1702
 

Award Date

10/1/2016
 

Awardee

THUNDERCAT TECHNOLOGY, LLC;1925 ISAAC NEWTON SQ STE 180;RESTON;VA;20190
 

Award Amount

$259,022.00
 

Description

JUSTIFICATION FOR AN EXCEPTION TO FAIR OPPORTUNITY 1.Contracting Activity: Department of Veterans Affairs (VA) Office of Acquisition Operations Technology Acquisition Center 23 Christopher Way Eatontown, New Jersey 07724 2.Description of Action: This proposed action is for a firm-fixed price delivery order to be issued under the National Aeronautics and Space Administration (NASA) Solutions for Enterprise-Wide Procurement (SEWP) V Governmentwide Acquisition Contract (GWAC) for software maintenance and support services for previously purchased AppDynamics Pro Edition Server Software Licenses. 3.Description of Supplies or Services: VA has a requirement for software maintenance and support services for previously purchased AppDynamics Pro Edition Server Software Licenses to include AppDynamics Java Pro Edition, AppDynamics PHP Pro Edition and AppDynamics.NET Pro Edition. AppDynamics Pro Edition is server side performance management software that manages complex business-critical applications by detecting business impact and performance spikes, isolating bottlenecks in application performance, and identifying root cause within complex code. The software maintenance and support services will provide for on-line or telephone technical support services available 24 hours per day, seven days per week, 365 days a year (24x7x365) as well as unlimited Application performance management agents and extended Data Retention. The Contractor shall provide bug fixes and periodic software updates and upgrades including major releases and minor updates/patches. The maintenance is required to ensure the software remains operational. The base year period of performance is for 12 months, with two, 12-month option periods. 4.Statutory Authority: The statutory authority permitting this exception to fair opportunity is Section 41 U.S.C 4106(c)(2) as implemented by Federal Acquisition Regulation (FAR) 16.505(b)(2)(i)(B) entitled, "Only one awardee is capable of providing the supplies or services required at the level of quality required because the supplies or services ordered are unique or highly specialized." 5.Rationale Supporting Use of Authority Cited: Based on market research, as described in section 8 of this justification, it was determined that limited competition is available among federal registered partners for maintenance and support services for previously purchased AppDynamics Pro Edition server software licenses. The original equipment manufacturer (OEM) only allows federal registered partners to provide the maintenance and support services for the AppDynamics Pro Edition server software licenses. VA's only requirement is to continue current maintenance and support services for AppDynamics Pro Edition server software. In order to provide the software maintenance support, including software updates and upgrades, access to AppDynamics' proprietary source code is required. This code is required to ensure the services provided are properly configured. No other server license maintenance is compatible with or interoperable with the existing AppDynamics Pro Edition server licenses due to AppDynamics proprietary database structures, protocols and software application programming interfaces. This lack of interoperability, such as the ability of a different vendor's agent to communicate with another vendor's data collector, is standard throughout the performance monitoring industry. AppDynamics server license software maintenance is the only software maintenance that meets the Government's requirements. 6.Efforts to Obtain Competition: Market research was conducted, details of which are in section 8 of this justification. This effort did not yield any additional sources that can meet the Government's requirements. It was determined; however, that limited competition is viable among federal registered partners for the required maintenance and support services. In accordance with FAR 5.301 and 16.505(b)(2)(ii)(D), the award action will be synopsized and the justification will be made publicly available within 14 days of award on the Federal Business Opportunities page. Additionally, in accordance with FAR 16.505(a)(4)(iii)(A)(2), this justification will be provided with the Request for Quotation to all NASA SEWP V GWAC holders. 7.Actions to Increase Competition: The Government will continue to conduct market research to ascertain if there are changes in the marketplace that would enable future actions to be fully competed. 8.Market Research: Government technical experts conducted market research during September of 2016 by reviewing similar software products and services to ascertain if these items could meet VA's requirements. Specifically, the Government's technical experts conducted web-based research on other commercial products including Dell Foglight and Arcturus Applicare software. Any other brand name solution, such as these two, would require its own proprietary source code and infrastructure that would not permit seamless integration into VA's existing server system. The alternative products and services cannot meet the AppDynamics maintenance support needs required by VA because only Appdynamics or a federal registered partner has access to the aforementioned proprietary source code needed for software updates and upgrades. Market research was conducted in August 2016 utilizing the NASA SEWP V GWAC Quick Request for Information (RFI) Tool. One response was received as a result of the RFI. Additional market research was conducted by utilizing the NASA SEWP V GWAC Provider Lookup tool. The results of the search found 19 resellers of the AppDynamics products. It was determined that there is limited competition for the AppDynamics server software maintenance and support services. 9. Other Facts: N/A
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/notices/ec550473d7adf00004a097277a82ec28)
 

Document(s)

Attachment
 

File Name: NNG15SD26B VA118-17-F-1702 NNG15SD26B VA118-17-F-1702_1.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3049247&FileName=NNG15SD26B-071.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3049247&FileName=NNG15SD26B-071.docx

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Record

SN04301005-W 20161013/161011234003-ec550473d7adf00004a097277a82ec28 (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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