DOCUMENT
R -- PATIENT SURVEYS - Attachment
- Notice Date
- 2/8/2017
- Notice Type
- Attachment
- NAICS
- 541611
— Administrative Management and General Management Consulting Services
- Contracting Office
- Department of Veterans Affairs;VA Sierra Pacific Network (VISN 21);VA Northern California HealthCare System;5342 Dudley Blvd, Bldg 209;McClellan CA 95652-2609
- ZIP Code
- 95652-2609
- Solicitation Number
- VA26117Q0293
- Response Due
- 2/14/2017
- Archive Date
- 4/15/2017
- Point of Contact
- RICO JOHNSON
- Small Business Set-Aside
- Service-Disabled Veteran-Owned Small Business
- Description
- THIS IS A SOURCES SOUGHT FOR MARKET RESEARCH PURPOSES ONLY. The Department of Veterans Affairs is in the process of determining the acquisition strategy for Patient Satisfaction Measurement service for VA Palo Alto Health Care System with location in Palo Alto, Menlo Park, and Livermore CA. Please note that this Request for Information (RFI) is for information only and does not constitute a solicitation for competitive bids/proposals and is not to be construed as a commitment by the Government. However, all interested parties who believe they can meet the requirement are invited to submit information describing their capability to provide the required services. OVERVIEW: The requirement is for a comprehensive patient satisfaction measurement service for the VA Palo Alto Health Care System (VAPAHCS). The service will consist of the development of inpatient and outpatient and specialty care satisfaction survey instruments that include customized questions for the VAPAHCS facilities as well as questions that permit benchmarking to other VA and non-VA facilities. Additionally, the service will have the ability of trending and analyzing VAPAHCS patient satisfaction data from the past 3 Fiscal Years to allow for data alignment, comparison, and the identification of trends associated with calendar events in the past. The service will also identify top improvement priorities by area and provide best practices around opportunities for improvement. The primary goal is to improve patient satisfaction by having a service that provides real-time feedback, identifies the root cause of dissatisfaction, and offers solutions for progress. Please include the follow information about your organization in your response (1) Name of Organization, (2) Address + Zip Code, (3) Telephone number, (4) Fax Number, (5) Size of Business: Large or Small, (6) SAM status, (7) Point(s) of contact, and (8) email address. Organizations responding to this RFI should provide the company s capabilities to perform this requirement. The NAICS code is 541611. The Small Business size standard is $15 million. The information received as a result of this notice will be considered solely for the purpose of determining whether to conduct a competitive procurement. A determination by the VA not to open the requirement to open competition, based on responses to this sources sought synopsis is solely within the discretion of the VA. The Government does not intend to pay for any information provided under this sources sought synopsis. All responses must be sent via e-mail to Rico Johnson, Contracting Officer, at rico.johnson@va.gov. Responses to this sources sought synopsis are due by 2:00 PST on February 14, 2017.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/VA/VANCHCS/VANCHCS/VA26117Q0293/listing.html)
- Document(s)
- Attachment
- File Name: VA261-17-Q-0293 VA261-17-Q-0293.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3262208&FileName=VA261-17-Q-0293-000.docx)
- Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3262208&FileName=VA261-17-Q-0293-000.docx
- File Name: VA261-17-Q-0293 P09 - SOW.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3262209&FileName=VA261-17-Q-0293-001.docx)
- Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3262209&FileName=VA261-17-Q-0293-001.docx
- Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
- File Name: VA261-17-Q-0293 VA261-17-Q-0293.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3262208&FileName=VA261-17-Q-0293-000.docx)
- Record
- SN04396009-W 20170210/170208234803-6635d889554b4bcffc920a6539084c52 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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