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FBO DAILY - FEDBIZOPPS ISSUE OF MARCH 17, 2017 FBO #5593
DOCUMENT

D -- Vocera Telephony Support Maintenance - Attachment

Notice Date

3/15/2017
 

Notice Type

Attachment
 

NAICS

541519 — Other Computer Related Services
 

Contracting Office

00504;Department of Veterans Affairs;Contracting Section;7201 I-40 West Suite 100;Amarillo TX 79106
 

ZIP Code

79106
 

Solicitation Number

VA25717Q0547
 

Response Due

3/22/2017
 

Archive Date

4/1/2017
 

Point of Contact

Robyn Nussbaum
 

Small Business Set-Aside

N/A
 

Description

The North Texas VA Health Care System (NTVAHCS) is seeking Service Disabled Veteran Owned Small Business (SDVOSB) or Veteran Owned Small Business (VOSB) sources capable of meeting the requirement listed below. The acquisition will be accomplished using commercial item procedures in accordance with FAR Part 12. NOTE: TO QUALIFY SDVOSB AND VOSB VENDORS MUST BE CERTIFIED IN THE VA VENDOR INFORMATION PAGES (VIP) DATABASE. The North American Industry Classification System (NAICS) is 541519. Any SDVOSB or VOSB firms who wish to identify their interests and capability to provide this product must provide product specifications, performance and delivery information by notifying the Contract Specialist no later than NOON PM Central Time, March 22, 2017. Notification shall be e-mailed to Robyn Nussbaum, at robyn.nussbaum@va.gov. DISCLAIMER This Source Sought Notice is issued solely for information and planning purposes only and does not constitute a solicitation. All information received in response to this Notice that is marked as proprietary will be handled accordingly. In accordance with the Federal Acquisition Regulation, responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this Notice. SCOPE: Delivery/set up of VOCERA for Nursing Service, 4500 South Lancaster Road, Dallas, Texas, 75216. Delivery activities shall consist of the following: Set-up. All preparation necessary required to ready Vocera for operation (set-up and training). Post installation inspection. COR will verify that required specifications are met and testing will be performed as necessary to meet VA and vendor requirements. Upon receiving a maintenance and repair call from NTVAHCS, the Contractor shall make a return telephone call for within 2 hours. The Contractor will restore the equipment to FULL PERFORMANCE within forty-eight (48) hours of the original call. The Contractor shall notify the COR of the existence or development of any defects in the equipment covered under this contract which the Contractor considers he/she is not responsible for under the terms of the contract (such as operator misuse). Training support, preventative maintenance and educational courses to be provided on-site as indicated. The Contractor will provide all resources required to ensure a smooth transition, in accordance with the contract requirements. DESCRIPTION OF PROVIDED EQUIPMENT: Equipment features: Support Services for SIP Telephony, 6 ports Support Services for 150 Users Support Services for 50-User Add on License EXCLUSIONS (unless otherwise quoted): a. Modifications or corrections to the work scope dictated by concealed conditions encountered in the performance of the work and not indicated by the drawings, or specifications. b. Modification or corrections to installation room or supplied power. PERSONNEL CLEARANCES AND PRIVACY CONSIDERATIONS: The Contractor will ensure that their personnel and subcontractor personnel meet the privacy standards as set forth by HIPAA (Health Insurance Portability and Accountability Act of 1996) with respect personal and confidential information that they may come upon, while servicing medical equipment. PATIENT HEALTH INFORMATION (PHI) AND INDIVIDUALLY IDENTIFIABLE INFORMATION (III): This system does contain Patient Health Information (PHI) and Individually Identifiable Information (III).     No VA data will leave the VA Facility.   If a hard drive or any other electronic storage device needs to be replaced, the device will be given to the ISO.   After destruction of the data by degaussing, the device may be returned to the vendor for inventory control if so requested.   The repair of this system will be supervised by a VA employee in BioMed to assure data does not leave the facility.   The COR is responsible to assure that no VA data leaves the facility and an employee supervises repair.   No Security & privacy training is needed by the vendor because the repair will be supervised.   No other security statement is needed.   DOCUMENTATION: Contractor will provide the COR with individual written reports which describe the maintenance and repair service performed on the equipment under warranty in sufficient detail so as to be acceptable by field inspectors of the Joint Commission and other inspecting bodies. This shall include a list of all parts replaced, all service performed as well as a statement that the equipment is operating per manufacturer s specifications after repair. The service report will be signed by the contractor s service technician, and by designated VANTHCS personnel. a. Prior to award, bidder must have a facility to include personnel, test equipment, parts inventory, training certificates, licenses and technical documentation available for inspection by VA Medical Center personnel and be able to show written evidence to technical qualifications of personnel, test equipment (and calibration documentation) licenses and availability of parts. Parts availability must be written documentation from either the equipment manufacturer or authorized parts supplier. In either case, bidder must be able to show the availability of parts to him/her within 24 hours after initial call. For contracts for maintenance and repair services form other than the original manufacturer or a designated representative, the Contractor will be fully responsible for obtaining all technical documentation necessary to fulfill contractual obligations. b. The Contractor warrants that the services to be performed under this contract will be performed in a good workmanship manner and shall conform to the standards of the industry. This warranty is given expressly and in place of all other warranties, expressed or implied, statutory or otherwise, and is the only warranty given by the Contractor. c. Warranty items that expire during the contract period will be added to the contract as appropriate.
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/spg/VA/VAAHCS/VAAHCS/VA25717Q0547/listing.html)
 

Document(s)

Attachment
 

File Name: VA257-17-Q-0547 VA257-17-Q-0547.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3340148&FileName=VA257-17-Q-0547-000.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3340148&FileName=VA257-17-Q-0547-000.docx

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Place of Performance

Address: Department of Veterans Affairs;4500 S Lancaster Road;Dallas;Texas;75216

Zip Code: 75216
 

Record

SN04436023-W 20170317/170315234724-c5fc09c199da9705349d556e099e2f11 (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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