SOURCES SOUGHT
70 -- Software & Support Services for Machine Learning
- Notice Date
- 5/5/2017
- Notice Type
- Sources Sought
- NAICS
- 511210
— Software Publishers
- Contracting Office
- Social Security Administration, Office of Budget, Finance, Quality and Management, Office of Acquisition and Grants, 1540 Robert M. Ball Building, 6401 Security Boulevard, Baltimore, Maryland, 21235, United States
- ZIP Code
- 21235
- Solicitation Number
- RF1-SSA-17-050517
- Archive Date
- 5/20/2017
- Point of Contact
- Sherrie Williams, Phone: 4109659540, Jane W Quinn, Phone: 4109659588
- E-Mail Address
-
sherrie.williams@ssa.gov, jane.quinn@ssa.gov
(sherrie.williams@ssa.gov, jane.quinn@ssa.gov)
- Small Business Set-Aside
- N/A
- Description
- Request for Information This is a REQUEST FOR INFORMATION for informational and planning purposes only. It shall not be construed as a solicitation or as an obligation or commitment by the Government. This notice is intended strictly for market research. The Social Security Administration's (SSA) Office of Disability Information Systems (ODIS) is to identify and request information from sources with capabilities and prior experience that can provide software and end to end technical support services to enable Machine Learning, Natural Language Processing, viewing and reporting of structured and unstructured documents (e.g. text, TIFF images, PDF, and various other formats) to support SSA business processes. 1. SSA Background The Social Security Administration (SSA) is responsible for administering national social insurance programs and social welfare programs, and for providing operational systems support to other Federal and State agencies. SSA programs provide Retirement, Survivors and Disability Insurance (RSDI) benefits to workers and their dependents or survivors to offset loss of income due to retirement, death, or disability; black lung benefits; Medicare; and Supplemental Security Income (SSI) payments to the aged, blind, and disabled. Social Security touches the lives of nearly 60 million beneficiaries, 145 million workers, and nearly every American regardless of age. SSA provides services to the beneficiaries and claimants of the Agency's programs. One out of every six Americans receives monthly cash benefits from RSDI or SSI, the major programs that SSA administers. In fiscal year 2017, SSA projects receipting nearly 2.8 million initial disability claims, and over 700,000 disability hearings during the same fiscal year. It is anticipated that the principal business functions of SSA will increase substantially over the next decade due to over 70 million baby boomers hitting their disability prone years. In economic terms, SSA programs pay out $650 billion each year at an administrative cost of about $10 billion. SSA's disability workload consumes over half of its operational workyears and is the most complex component of SSA's programs. Disability applications are filed by the public via the Internet, by phone, or in person at one of the agency's local field offices. The field office determines basic eligibility requirements and if met, routes the claim to a state agency called the Disability Determination Service (DDS) where a disability determination is rendered. The public has the right to file for reconsiderations and appeals of unfavorable decisions. The reconsideration is processed at the state DDS and appeals are processed federally by a hearing office in the Office of Disability Adjudication and Review (ODAR). ODAR administers the hearings and appeals programs for SSA, providing timely and quality service to the public. ODAR directs a nationwide field organization of administrative law judges (ALJ) who conduct impartial "de novo" hearings and make decisions on appealed determinations involving retirement, survivors, disability, and supplemental security income benefits. ALJ decisions are reviewed on appeal by claimants, or on its own motion, and issue the final agency decision on such cases. If a civil suit is filed in a federal district court seeking judicial review of SSA's final decision, our staff prepares the record of the claim for filing with the Court. 2. OBJECTIVES The Social Security Administration is seeking a software solution to enable machine learning, natural language processing, viewing and reporting of unstructured data in various formats (including but not limited to text, PDF and TIFF). The solution shall provide the ability to receive and process documents based on business rules, enable end users to view, search and report on the data. The viewer technology will be web enabled. The final solution shall include al hardware and software specifications to include any Open Source, Commercial off the shelf (COTS) or other dependencies. 3. SCOPE The solution requires a machine learning, natural language processing, viewing and reporting capability for the purpose of finding and extracting text from unstructured data, process the data on a set of business rules and provide end users the ability to view the results. Throughout this example Statement of Work, any reference to "Document means any structured or unstructured text from SSA data stores and sources. These documents can be primarily found in SSA's Document Management Architecture in TIFF format but can also be in various formats such as text, PDF, RTF, XML, JSON and MS Word. Examples of documents are: decision text documents, medical evidence to include documentation summaries of care, discharge summaries, consultation reports, adverse event reports, radiology reports, pathology reports, progress notes, surgical summaries and electronic forms. The solution will be integrated into the business process to support real-time document processing as well as batch. The solution shall include a recommended architecture, installation, configuration, testing plans and provide all associated documentation including Database, Extract transform and Load (ETL) and Application Program Interface (API) documentation and samples. 4.Requirements Requirements define the desired capabilities of the solution to include functional and technical requirements. Functional requirements define the capabilities of the proposed solution that support document processing, machine learning, natural language processing, de-duplication, viewing and reporting. Technical provide guidance on the solutions architecture, software, hardware, performance, RDBMS and sizing. Req # Requirement - Functional 1 Provide ability to receive and process documents (unstructured and structured) in various formats (e.g. text, pdf, tiff) automatically. The solution should be one code base with the ability to be easily managed in source control solutions and support dependency management. 2 Provide the ability to perform Natural Language Processing on documents and identify key metadata based on business rules (e.g. custom coded rules, ICD9-10, SNOMED-CT, SSA Bluebook) Provide the ability to integrate custom data into the solution processing. 3 Provide the ability to enable and integrate Machine Learning algorithms (e.g. classification, regression and clustering) into the solution process. 4 Provide the ability to apply metadata to results and store in repository for downstream processing. 5 Provide the ability for end users to view, search, perform date analysis and analyze results in a web based viewer. 6 Provide Application Programming Interface into software solution (processing, extract, transform, loading, searching, functional area, workflow). 7 Provide data repository of results that contains coarse and fine grained data related to processing and analysis. 8 Provide auditing and logging of all processing and usage events and store data in the repository of processing data-store. Output and reports will be made available in the viewer component. 9 Provide the reporting capability for end users to analyze data generated by document processing. Req # Requirement - Technical 10 The solution shall describe the recommended target architecture to include, hardware and software platforms, security, database, processing environment, configuration, testing and validation considerations and integration points. 11 The solution shall describe the recommended dataflow, document processing (machine learning, Natural Language Processing (NLP), and Viewer / reporting capability and functionality 12 The solution shall include required Open Source, COTS, Viewer, reporting and application server specifications required for hosting the solution. 13 The solution will provide recommendations for a cloud enabled service and an on premise solution. 14 The solution will provide capacity requirements including but not limited to database, file server, storage and network 15 The solution will demonstrate the ability to work with Linux on x86 and Windows Server 2012 R2. 16 The solution will support 508 compliance for any application feature provided to end users (e.g. end user application, Viewer tool, and output HTML Web pages). 5.OTHER SIGNIFICANT CONSIDERATIONS The software licensing for the proposed solution shall not restrict the number of application users from concurrently accessing and processing data. The software may be used by any component of the licensing agency that has access to the site the software is placed at, even if the subdivision did not participate in the acquisition of the software, so long as the number of licensed users are appropriately accounted for in the license (as applicable). 508 Requirements a. Section 508 applies to this requirement. All Electronic and Information Technology (EIT) procured through this procurement must meet the applicable accessibility standards at 36 CFR 1194, unless an agency exception to this requirement exists. 36 CFR 1194 implements Section 508 of the Rehabilitation Act of 1973, as amended, and is viewable at http://accessboard.gov/sec508/508standards.htm Part 1194. Contractors are now responsible for indicating on each line item in the procurement whether products or services are compliant or noncompliant with the accessibility standards at 36 CFR 1194. b. Section 508 Program Need - Requirements for accessibility based on Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d) are determined to be relevant for the following program need: "Commercial off the Shelf Software (COTS)." c. Section 508 Deliverable Requirements - Technical standards from 36 CFR part 1194 Subpart B have been determined to apply to this acquisition. Solicitation respondents must describe how their proposed Electronic and Information Technology (EIT) deliverables meet at least those technical provisions identified as applicable in the attached Government Product/Service Accessibility Template (GPAT). d. Functional performance criteria from 36 CFR part 1194 Subpart C have been determined to apply to this acquisition. Solicitation respondents must describe how their proposed Electronic and Information Technology (EIT) deliverables meet at least those functional performance criteria identified as applicable in the attached Government Product/Service Accessibility Template (GPAT). e. Information, documentation, and support requirements from 36 CFR part 1194 Subpart D have been determined to apply to this acquisition. Solicitation respondents must describe how the information, documentation, and support proposed for Computer Server deliverables meet at least those information, documentation, and support requirements.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/SSA/DCFIAM/OAG/RF1-SSA-17-050517/listing.html)
- Place of Performance
- Address: 6401 Security Blvd, Baltimore, Maryland, 21235, United States
- Zip Code: 21235
- Zip Code: 21235
- Record
- SN04498054-W 20170507/170505234637-33a23145c3aebfb45d39a1283cfbb760 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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