DOCUMENT
S -- Recycling Service Contract for 7/1/2017 to 6/30/18 (New base contract plus 4 option years) - Attachment
- Notice Date
- 6/19/2017
- Notice Type
- Attachment
- NAICS
- 562111
— Solid Waste Collection
- Contracting Office
- Department of Veterans Affairs;Great Lakes Acquisition Center (GLAC);115 S 84th Street, Suite 101; WI 53214-1476
- ZIP Code
- 53214-1476
- Solicitation Number
- VA69D17Q1266
- Response Due
- 6/29/2017
- Archive Date
- 7/29/2017
- Point of Contact
- BENJAMIN DUFOUR
- E-Mail Address
-
IN.DUFOUR@VA.GOV<br
- Small Business Set-Aside
- N/A
- Description
- CONTRACT ADMINISTRATION DATA (continuation from Standard Form 1449, block 18A.) 1. Contract Administration: All contract administration matters will be handled by the following individuals: a. CONTRACTOR: ______________________________________ (Contractor s Name) ______________________________________ (Address) ______________________________________ (City-State-Zip) ______________________________________ (Point of Contact/Title) FAX NUMBER: ______________________________________ E-MAIL ADDRESS ______________________________________ DUNS NUMBER NO. ______________________________________ FEDERAL TAX I.D. NO. ______________________________________ GSA CONTRACT NO. _______________________Effective Date of GSA/FSS Contract: ____________ b. GOVERNMENT: , Contracting Officer DEPARTMENT OF VETERANS AFFAIRS GREAT LAKES ACQUISITION CENTER 5000 W NATIONAL AVE. BLDG 5 MILWAUKEE WI 53295-0005 2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with: [X] 52.232-34, Payment by Electronic Funds Transfer - Other than Central Contractor Registration, or [] 52.232-36, Payment by Third Party 3. INVOICES: Invoices shall be submitted in arrears: a. Quarterly [] b. Semi-Annually [] c. Other [X] Upon completion of Contract Scheduled Terms & Conditions of monthly services. 4. GOVERNMENT INVOICE ADDRESS: All invoices from the contractor shall be mailed to the following address: DEPARTMENT OF VETERANS AFFAIRS FINANCIAL SERVICES CENTER PO BOX 149971 AUSTIN, TX. 78714-9975 Vendor inquires: Toll Free Number 1-877-353-9791 E-mail Address: www.fsc.va.gov/fsc/vendors.htm OFFERORS MUST COMPLETE AND RETURN ALL INFORMATION DESIGNATED IN 52.212-1, INSTRUCTIONS TO OFFERORS - COMMERCIAL ITEMS, PARAGRAPH b, PRIOR TO THE TIME SPECIFIED IN BLOCK 8 OF SF 1449 IN ORDER TO BE CONSIDERED FOR AWARD. ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows: AMENDMENT NO DATE ______________________________ _____________ ______________________________ _____________ ______________________________ _____________ Sealed offers for furnishing the supplies or services in the Schedule will be received at the address specified in Block 9 of SF 1449, or if handcarried, to the address shown in block 15, until the date and time specified in Block 8. CAUTION - LATE Submissions, Modifications, and Withdrawals: See provision 52.212-1. All offers are subject to all terms and conditions of this solicitation. AWARD OF CONTRACT/CONTRACTOR S QUALIFICATIONS Contractor hereby certifies that their firm is a regularly established in the business called for, they are financially responsible and have the necessary equipment and personnel to furnish the VA Recycling Services and all items specified under this solicitation. The successful Contractor shall meet all Federal, State, and Local codes and requirements for the operation of services provided. SEE CLAUSE 52.212-2 (EVALUATION COMMERCIAL ITEMS FOR A DESCRIPTION OF THE FACTORS IN ADDITION TO PRICE THAT THE VA WILL EVALUATE TO DECIDE TO WHOM TO AWARD THE CONTRACT. PROSPECTIVE CONTRACTORS MUST FURNISH THIS INFORMATION WITH THEIR QUOTATIONS TO ENSURE THAT THEY RECEIVE FULL CONSIDERATION. SITE VISIT Offerors or quoters are urged and expected to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost of contract performance, to the extent that the information is reasonably obtainable. In no event shall failure to inspect the site constitute grounds for a claim after contract award, nor relieve the successful offeror from performing the work in strict accordance with the true intent and meaning of the specifications. CONTACT: Katherine M. Moseley at 608-372-3971 EXT. # 61743 FOR APPOINTMENT SPECIAL NOTE In order to maintain integrity of this solicitation and subsequent award date, all offerors are advised that any questions must be submitted in written form via e-mail to Trong.nguyen@va.gov or via fax to (414)902-5440 to the Contracting Officer and shall be received no later than 2 days before Offerors Due Date. VETS 100: - SPECIAL NOTE ALL CONTRACTORS MUST REGISTER AS INDICATED BELOW: Notice: Clause FAR 52.222-37 Employment Reports on Disabled Veterans and Veterans of the Vietnam Era is incorporated by reference in this contract. This clause requires the contractor to file a VETS-100 report for the preceding fiscal year under Title 38 Section 4212(d). You are strongly urged to complete this report as soon as possible. This can be done "on-line" at: http://vets100.cudenver.edu/. SUPPLIES OR SERVICES AND PRICE/COST The contractor is responsible for providing all personnel, equipment, tools, materials, vehicles, supervision, and other items and services necessary to perform the recycling services located at the VAMC TOMAH, 500 E. VETERANS STREET, TOMAH, WI 54660. Bids requested are for different container sizes and pickup frequency schedule options to establish rates to allow adjustments in services as changes in recycling needs are identified. Payment will be at the established rate for the specific container size and pickup frequency schedule for the services preformed. BASE YEAR JULY 1, 2017 THROUGH JUNE 30, 2018 DESCRIPTION COST 1. Cardboard, Heavy: (est. 76,000 pounds per year): Twice Weekly Pickup: 4 Yard Container...$__________/Month 6 Yard Container.. $__________/Month 8 Yard Container.. $__________/Month Special Unscheduled One Time Pickups 4 Yard Container.. $__________/Month 6 Yard Container.. $__________/Month 8 Yard Container.. $__________/Month 3. Co-Mingle, Glass/plastic/tin/mix-paper and aluminum cans: (est. 45,000 pounds per year): Weekly Pickup: 4 Yard Container.. $__________/Month 6 Yard Container.. $__________/Month 8 Yard Container.. $__________/Month Special Unscheduled One Time Pickups: 4 Yard Container.. $__________/Month 6 Yard Container.. $__________/Month 8 Yard Container.. $__________/Month TOTAL COST FOR BASE YEAR $_____________________________ OPTION YEAR ONE JULY 1, 2018 THROUGH JUNE 30, 2019 DESCRIPTION COST 1. Cardboard, Heavy: (est. 76,000 pounds per year): Twice Weekly Pickup: 4 Yard Container...$__________/Month 6 Yard Container.. $__________/Month 8 Yard Container.. $__________/Month Special Unscheduled One Time Pickups 4 Yard Container.. $__________/Month 6 Yard Container.. $__________/Month 8 Yard Container.. $__________/Month 3. Co-Mingle, Glass/plastic/tin/mix-paper and aluminum cans: (est. 45,000 pounds per year): Weekly Pickup: 4 Yard Container.. $__________/Month 6 Yard Container.. $__________/Month 8 Yard Container.. $__________/Month Special Unscheduled One Time Pickups: 4 Yard Container.. $__________/Month 6 Yard Container.. $__________/Month 8 Yard Container.. $__________/Month TOTAL COST FOR BASE YEAR $_____________________________ OPTION YEAR TWO JULY 1, 2019 THROUGH JUNE 30, 2020 DESCRIPTION COST 1. Cardboard, Heavy: (est. 76,000 pounds per year): Twice Weekly Pickup: 4 Yard Container...$__________/Month 6 Yard Container.. $__________/Month 8 Yard Container.. $__________/Month Special Unscheduled One Time Pickups 4 Yard Container.. $__________/Month 6 Yard Container.. $__________/Month 8 Yard Container.. $__________/Month 3. Co-Mingle, Glass/plastic/tin/mix-paper and aluminum cans: (est. 45,000 pounds per year): Weekly Pickup: 4 Yard Container.. $__________/Month 6 Yard Container.. $__________/Month 8 Yard Container.. $__________/Month Special Unscheduled One Time Pickups: 4 Yard Container.. $__________/Month 6 Yard Container.. $__________/Month 8 Yard Container.. $__________/Month TOTAL COST FOR BASE YEAR $_____________________________ OPTION YEAR THREE JULY 1, 2020 THROUGH JUNE 30, 2021 DESCRIPTION COST 1. Cardboard, Heavy: (est. 76,000 pounds per year): Twice Weekly Pickup: 4 Yard Container...$__________/Month 6 Yard Container.. $__________/Month 8 Yard Container.. $__________/Month Special Unscheduled One Time Pickups 4 Yard Container.. $__________/Month 6 Yard Container.. $__________/Month 8 Yard Container.. $__________/Month 3. Co-Mingle, Glass/plastic/tin/mix-paper and aluminum cans: (est. 45,000 pounds per year): Weekly Pickup: 4 Yard Container.. $__________/Month 6 Yard Container.. $__________/Month 8 Yard Container.. $__________/Month Special Unscheduled One Time Pickups: 4 Yard Container.. $__________/Month 6 Yard Container.. $__________/Month 8 Yard Container.. $__________/Month TOTAL COST FOR BASE YEAR $_____________________________ OPTION YEAR FOUR JULY 1, 2021 THROUGH JUNE 30, 2022 DESCRIPTION COST 1. Cardboard, Heavy: (est. 76,000 pounds per year): Twice Weekly Pickup: 4 Yard Container...$__________/Month 6 Yard Container.. $__________/Month 8 Yard Container.. $__________/Month Special Unscheduled One Time Pickups 4 Yard Container.. $__________/Month 6 Yard Container.. $__________/Month 8 Yard Container.. $__________/Month 3. Co-Mingle, Glass/plastic/tin/mix-paper and aluminum cans: (est. 45,000 pounds per year): Weekly Pickup: 4 Yard Container.. $__________/Month 6 Yard Container.. $__________/Month 8 Yard Container.. $__________/Month Special Unscheduled One Time Pickups: 4 Yard Container.. $__________/Month 6 Yard Container.. $__________/Month 8 Yard Container.. $__________/Month TOTAL COST FOR BASE YEAR $_____________________________ NOTE: Award of Contract will be made to the offeror whose quotation represents the best value to the VA considering price and Technical Factors listed in 52.212-2 Evaluation-Commercial Items. Contract will be firm-fixed price. The Government may award a contract on the basis of initial offers received, without discussions. Therefore, each initial offer should contain the offeror's best terms from a cost/price and technical standpoint. The Government will award a single aggregate contract contingent upon best value and the offeror s ability to meet all requirements. As this is a Commercial Item Request for Quotation (RFQ) with technical proposals and the above Schedule of Supplies/Services may not be in line with your commercial practice, you may provide an alternative proposal(*). If you are providing an alternative proposal, the Standard Form (SF) 1449 [pages one and two of the solicitation] and Clause 52.212-3, Offeror Representations and Certifications - Commercial Items must be completed as well as written documentation for the alternative proposal. All pricing offers/quotes must be accompanied by a technical proposal as instructed herein. Any questions concerning this solicitation should be submitted to the Contracting Officer in writing by regular mail, fax or email (see Contract Administration Data section, for these addresses/numbers). (*If you have suggested changes, DO NOT make any changes within this solicitation but provide your suggestions as a separate document.) STATEMENT OF WORK FOR RECYCLING SERVICES OF NON-CONFIDENTIAL MATERIALS DESCRIPTION OF SERVICES. The contractor is responsible for providing all personnel, equipment, tools, materials, vehicles, supervision, and other items and services necessary to perform recycling services at the VA Medical Center, Tomah, WI. The contractor is responsible for performing to the standards in the contract as well as all local, state, and federal regulations. Estimated workload factors are in Technical Exhibit 1 (TE-1) and collection areas are shown in Technical Exhibit 2 (TE-2) Maps of pickup areas. 1. COLLECTION REQUIREMENTS. 1.1. Routes/Schedules Submittals. The contractor is responsible for establishing vehicle routes and collection schedules to meet the pickup frequency indicated. Routes and schedules must be submitted to the Contracting Officer Technical Representative (COTR) and must be approved prior to the contractor starting work. No changes are allowed to the schedule or haul route without COTR approval. Frequency tables are located in TE-2. 1.2. Unscheduled Collections. The COTR may require the contractor to make unscheduled pickups. The pickup is required to be accomplished within 48 hours of notification for pickup need. Estimated amount of unscheduled pick-ups per year is four (4). 1.3. Inclement Weather Schedule. The contractor is responsible for collecting recyclable material during periods of inclement weather. Upon contractor request, in cases of severe weather, the COTR may authorize exceptions. When exceptions are granted, the contractor is responsible for making up all missed collections within 24 hours after the severe weather has terminated, unless the COTR authorizes additional time. 1.4. Points of Collection. Collection stations for recyclable materials are listed in TE 2. The contractor is responsible for positioning bulk containers for customer ease in depositing recyclables. This may require repositioning of containers from time to time. The contractor is responsible for positioning containers to minimize interference with adjacent parking areas, sidewalks, roadways, overhead utilities, trees, and other potential obstructions. 1.5. Collection Container Capacity. Proposed capacity of containers is indicated in TE 2. 1.6. Frequency, Container Size and Points of Collection Changes: The government reserves the right to change the container capacity or the number and/or location of collection stations. The government may also reduce or increase the frequency of collections. Rate charged will be as indicated for the size container and frequency required. 1.7. Government-Approved Containers. Dumpsters in all areas shall be contractor-provided. The contractor is responsible to label in a neat and professional manner all Dumpsters identifying recycling content. All containers will require approval by the COTR prior to the contractor starting work. Cardboard/Co-Mingle Plastic/Cans/Glass/mixed paper Containers: 2 yard, 4 yard, 6 yard and 8 yard 1.8. Maintaining Dumpsters and Collection Area. The contractor is responsible for returning the containers to their original location after servicing, in an upright position with the lids securely in place (closed). The contractor will also be responsible for immediately cleaning up any spills, recycling products, and alike or similar scenarios which occur during the servicing of containers. The contractor, whether spilled by the contractor or placed there by VA personnel, shall pick up recycling products within ten feet of the container, during collection. 1.9. Equipment Maintenance. The contractor is responsible for maintaining all contractor dumpsters ensuring they are free of unpleasant odors, dirt, debris, and pests. All containers must remain in good, workable condition. They shall remain easily accessible to customers. The contractor is responsible for performing all cleaning, painting, repair and other maintenance tasks off site. Trucks and trailers used for hauling and collecting shall be washed as required to ensure they are free of odor, dirt, debris, and pests. 1.10. Off-Base Recycling. The contractor shall transport and dispose of all recyclable materials at a permitted off-base recycling site selected by the contractor and approved by the COTR. The contractor shall market recyclable materials at off-base recyclable processing centers. Recyclable materials shall be in accordance with existing local, state, and federal regulations. The contractor shall be responsible for any permits or fees associated with the use of off-base disposal locations or marketing centers. 2. SERVICE DELIVERY SUMMARY. The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These minimums do not relieve the contractor from performing 100% of all work requirements. These thresholds are critical to mission success. Work must be accomplished according to the terms, conditions, and specifications stated in the contract. Performance Objective SOW paragraphs Performance Threshold Collect and Dispose of Recyclable Materials in accordance with the established schedule. 1, 3, and 4 No more than 2 unsatisfactory inspections per month. Maintain all vehicles/equipment in good workable condition. All vehicles/equipment should be washed and free of odors. 1.9 No more than 2 unsatisfactory inspections per month. Provide Reports and Records with all required information in a timely manner. Monthly Collection Reports submitted monthly should detail the total tonnage/poundage of recycling items collected by commodity. Weight tickets are submitted within 24 hours of collection. Landfill tickets are submitted within 24 hours, 1.5 and 4 No more than 2 unsatisfactory inspections per month. Perform unscheduled collections required by the COTR/contracting officer in accordance with paragraphs 1.2. and 1.3. 1.2. and 1.3 0 Deficiencies permitted. 3.1. Privacy Act Documents. The contractor understands and agrees that property obtained under this contract may contain records previously maintained as a system of records subject to the Privacy Act. The contractor is subject to the provisions of the Privacy Act and is responsible for compliance with its provisions with respect to the handling and disposal of protected information. 3.2. HIPAA Compliance: The contractor is subject to the provisions of the Health Insurance Portability and Accountability Act (HIPAA). It is the contractor s responsibility to review HIPAA requirements which are available at the following address: www.ahima.org. All documents must be destroyed within 24 hours of receipt and meet HIPAA acceptable destruction methods. Current acceptable methods include: Burning, shredding, pulping and pulverizing. Contractor must adhere to the provisions of Public Law 104-191, Health Insurance Portability and Accountability Act (HIPAA) of 1996 and the National Standards to Protect the Privacy and Security of Protected Health Information (PHI). As required by HIPAA, the Department of Health and Human Services (HHS) has promulgated rules governing the security and use and disclosure of protected health information by covered entities, including the Department of Veterans Affairs (VA). In accordance with HIPAA, the Contractor will be required to enter into a Business Associate Agreement (BAA) with VA. 4. REPORTS/INVOICES/RECORDS: 4.1. Recycling Report. The contractor is responsible for providing monthly reports detailing the total tonnage/poundage of recycling items collected, by commodity. For example: estimated volume of glass, office paper, other paper, cardboard, metal cans, and aluminum cans. 4.2. Invoices. Services will be billed in arrears monthly and invoices must include: tonnage/poundage of the specific recycled product, site frequency pickup schedule, container size and date of pickup. Invoices are to be submitted to: Department of Veterans Affairs, Financial Service Center PO Box 149971, Austin TX, 78714-9975 AVAILABILITY OF FUNDS DURING A CONTINUING RESOLUTION At the beginning of each new fiscal year (October 1st) the federal government or parts thereof may be operating under a Continuing Resolution and only be funded for a limited period of time rather than for the entire fiscal year. If, at any time, funds for this contract are provided under a Continuing Resolution (CR), funds will only be available for performance under this contract up to and including the expiration date of the CR, and any extension thereof. The Government's obligation for performance of this contract beyond that date is contingent upon the availability of appropriated funds from which payment for contract purposes can be made. No legal liability on the part of the Government for any payment may arise for performance under this contract beyond the expiration date of the CR, and any extension thereof, until funds are made available to the Contracting Officer for performance and until the Contractor receives notice of availability. 5. GENERAL INFORMATION. 5.1. Materials Preparation. It shall be the contractor s responsibility to ensure recyclable materials are packaged as necessary to be received at the recyclable processing centers selected. The contractor shall provide all equipment and packaging necessary, to include baling wires/straps, gaylords, etc. The government shall not provide any recycling equipment. 5.2. Quality Control. The contractor is responsible for developing and maintaining a quality assurance program to ensure recycling services are performed in accordance with commonly accepted commercial practices. The contractor is responsible for developing and implementing procedures to identify, prevent, and ensure non-recurrence of defective services. 5.3. Quality Assurance. The government will periodically evaluate the contractor s performance by appointing an evaluator to monitor performance to ensure services are received. The government evaluator will evaluate the contractor s performance through intermittent on-site inspections of the contractor's performance and receipt of complaints from facility personnel. The government is responsible for validating customer/facility complaints. 5. 4. Hours of Operation. Normal Hours. The hours for conducting recycle collection will be during the time period agreed upon by the COTR, Monday thru Friday. Normal hours of operations at the VAMC are Monday through Friday from 8:00 am to 4:30 pm, excluding holidays. Federal Holidays observed by VAMC: New Years' Day Labor Day Martin Luther King Day Columbus Day Presidents' Day Veterans' Day Memorial Day Thanksgiving Day Independence Day Christmas Day Also included would be any other day specifically declared by the President of the United States to be a National Holiday. When a holiday falls on a Sunday, the following Monday shall be observed as a legal holiday by U.S. Government agencies. When a holiday falls on a Saturday, the preceding Friday shall be observed as a legal holiday. 5.5. KEY PERSONNEL AND TEMPORARY EMERGENCY SUBSTITUTIONS (AS APPLICABLE) The Contractor shall assign to this contract the following key personnel: Recycling Services Disposer a. During the first ninety (90) days of performance, the Contractor shall make NO substitutions of key personnel unless the substitution is necessitated by the individual s illness, death, or termination of employment. The Contractor shall notify the Contracting Officer, in writing, within 5 calendar days after the occurrence of any of these events and provide the information required by paragraph (b) below. After the initial 90-day period of the contract, the Contractor shall submit the information required by paragraph (b) to the Contracting Officer at least 5 days prior to making any permanent substitutions. The Contracting Officer must approve all substitutions. b. The Contractor shall provide a detailed explanation of the circumstances necessitating the proposed substitutions, complete resumes for the proposed substitutes, and any additional information requested by the Contracting Officer. Proposed substitutes shall have comparable qualifications to those of the persons being replaced. The Contracting Officer will notify the Contractor after receipt of all required information of the decision on the proposed substitutes. The contract will be modified to reflect any approved changes of key personnel. 5.6. CONTRACTOR PERSONNEL SECURITY REQUIREMENTS All contractor employees who require access to the Department of Veterans Affairs computer systems and any documents containing classified, sensitive, and confidential information shall be the subject of a background investigation and must receive a favorable adjudication from the VA Office of Security and Law Enforcement prior to contract performance. This requirement is applicable to all subcontractor personnel requiring the same access. If the investigation is not completed prior to the start date of the contract, the contractor will be responsible for the actions of those individuals they provide to perform work for VA. Position Sensitivity The position sensitivity has been designated as Low Risk. Background Investigation The level of background investigation commensurate with the required level of access is National Agency Check with Written Inquiries. Contractor Responsibilities a. The contractor shall bear the expense of obtaining background investigations. If the Office of Personnel Management (OPM) conducts the investigation, the contractor shall reimburse VA within 30 days. If timely payment is not made within 30 days from date of bill for collection, then VA shall deduct the cost incurred from the contractors 1st month(s) invoice(s) for services rendered. b. The contractor shall prescreen all personnel requiring access to the computer systems to ensure they maintain a U.S. citizenship and are able to read, write, speak and understand the English language. c. The contractor shall submit or have their employees submit the following required forms to the VA Office of Security and Law Enforcement within 15 days of receipt: (i) Standard Form 85P, Questionnaire for Public Trust Positions (ii) Standard Form 85P-S, Supplemental Questionnaire for Selected Positions (iii) FD 258, U.S. Department of Justice Fingerprint Applicant Chart (iv) VA Form 0710, Authority for Release of Information Form (v) Optional Form 306, Declaration for Federal Employment (vi) Optional Form 612, Optional Application for Federal Employment d. The Contractor shall inform the contract employee that when filling out Standard Form 85, that there should be no gaps in employment history. Any gaps in employment history on Standard Form 85 may result in rejection of the documentation for investigation. e. The contractor, when notified of an unfavorable determination by the Government, shall withdraw the employee from consideration from working under the contract. f. Failure to comply with the contractor personnel security requirements may result in termination of the contract for default. g. The contractor awarded the contract will provide after contract award notification and prior to contract performance a listing of contractor personnel that will be performing services under the contract that will require access to VA computer systems to the Contracting Officer within two business days. This list will include names, social security numbers, dates of birth, and place of birth of contractor s personnel. h. The contractor shall be responsible to provide evidence to the Contracting Officer that investigations have been completed or in the process of being requested within 15 calendar days from receipt of award. i. All contractor employees and subcontractors requiring access to VA computer network are required to complete VA s Security Awareness Training course annually either on-line or hard copy. Government Responsibilities a. The contracting officer will forward the names, social security numbers, and dates of birth of the contractor s employees to the VA Law Enforcement Training Center/SIC. b. The VA Law Enforcement Training Center/SIC will provide the necessary investigative forms to the contractor or to the contractor's employees, coordinate the background investigations, and notify the contracting officer and contractor of the results of the investigations. c. The VA facility will pay for requested investigations in advance. A bill for collection will be sent to the contractor to reimburse the VA facility. The contractor will reimburse the VA facility within 30 days. If timely payment is not made within 30 days from date of bill for collection, then VA shall deduct the cost incurred from the contractors 1st month(s) invoice(s) for services rendered. The current fees associated with background investigations are $225.00 each for low level investigation, $900.00 each for medium level investigation, and $2,950.00 each for high level investigation. See paragraph one (1) above for the position sensitivity that has been assigned to this contract. 5.7. Physical Security. The contractor is responsible for safeguarding all government documents as indicated in Section 3. Paper/Document Recycling. All vehicles/trucks utilized for pickup of recycling materials must be properly identified with contractor name. 5.8. Contractor Personnel: Contractor personnel must wear a common uniform or identification with the contractor's name printed in neat and professional manner so as to be easily visible and readable. 5.9. CONTRACTING OFFICER TECHNICAL REPRESENTATIVE (COTR). Katherine M. Moseley at 608-372-3971 EXT. # 61743 is the designated COTR. The VA representative(s) of the Contracting Officer will be designated to represent the Contracting Officer in furnishing technical guidance and advice regarding the work being performed under this contract. The foregoing is not to be construed as authorization to interpret or furnish advice and information to the Contractor relative to the financial or legal aspects of the contract. Enforcement of these segments is vested in and is the responsibility of the Contracting Officer 5.10. Contractor Reporting Person Contractor -- Provide telephone number(s) to call for your Service Department:______________________ Provide name(s) of authorized contact person(s): ______________________________________________ 5.11. Protection of Government Property During work execution, the Contractor shall take special care to protect Government property including furniture, walls, baseboards, and other surfaces. Accidental splashes shall be removed immediately. Damage resulting from Contractor operations shall be repaired by the Contractor, including painting, refinishing, or replacement (if necessary), at no additional cost to the Government. Contractor shall be responsible to meet all OSHA/Safety requirements in the performance of the work. This shall include but not be limited to taking all the necessary precautions to protect the patients, visitors and/or staff at each location. Contractor shall be held responsible for any injuries and/or damage, which may be caused as a result of the Contractors failure to adhere to these requirements. 5.12. DAMAGE: Extreme caution shall be exercised to prevent damage to the building and its contents. Any damage must be reported to the COTR immediately for appropriate action. Any damage caused by the Contractor will be repaired and or replaced to the satisfaction of the VA at the Contractor s expense. 5.13. Pre-work Orientation The Contractor shall be responsible to ensure Contractors and Sub-contractors employees providing work on this contract are: fully trained, completely competent, and approved by the VA to perform the required work as described above. 5.14. Identification, Parking, Smoking, and VA Regulations The Contractor's FSEs shall wear visible identification at all times while on the premises of the VA Medical Center. It is the responsibility of the Contractor to park in the appropriate designated parking areas. Information on parking is available from the COTR. The VA will not invalidate or make reimbursement for parking violations of the Contractor under any conditions. Smoking is prohibited inside any buildings at the VA. Possession of weapons is prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court. 5. 15. Services Not Covered A. Any work other than as specified in the contract shall be identified as a non-priced task, and if determined by the Contracting Officer to be within the overall scope of the contract, work shall be added by a modification to the contract. B. Any work requested that is identified as outside the scope of the contract shall be addressed by the facility as a separate procurement. 5.16. SPECIAL QUALIFICATIONS. The contractor is responsible for ensuring all employees possess all required licenses for operating all equipment used in the execution of this contract. 6. TECHNICAL EXHIBITS. Estimated Workload Data Task & Frequency Tables TECHNICAL EXHIBIT 1 (TE-1) ESTIMATED WORKLOAD DATA ITEM NAME ESTIMATED QUANTITY 1. Glass Recyclable 12,000 Pounds 2. Plastic Recyclable 15,000 Pounds 3. Cardboard Recyclable (heavy) 76,000 Pounds 4. Cans, Tin/Aluminum 18,000 Pounds 5. Special Events/Unscheduled Collections 3 Per year 6. Cardboard Recycle Containers-Contractor Provided: (1) 4 Yard, (2) 6 Yard, (5) 8 Yard 8 Each 7. Co-Mingle Recycle Containers-Plastic/Cans/Glass/mixed paper-Contractor Provided: 8 Yard (2) 4 Yard (3) 5 Each TECHNICAL EXHIBIT 2 (TE-2) TASKS & FREQUENCY TABLE RECYCLING COLLECTION COLLECTION STATION STREET ADDRESS BUILDING NUMBER DUMPSTER SIZE IN CY FREQUENCY Cardboard 500 E. Veterans Street/B St. 10 4 Yard (1) Weekly **Co-Mingle 500 E. Veterans Street/B St. 10 4 Yard (1) Weekly Cardboard 500 E. Veterans Street/C St. 18 6 Yard (1) Monthly Every Third Thursday **Co-Mingle 500 E. Veterans Street/C St. 18 Toter Weekly **Co-Mingle 500 E. Veterans Street/3rd St. 23 4 Yard (1) 2 Times Week Cardboard 500 E. Veterans Street/6th St. 36/40 4 Yard (1) 2 Times Week Co-Mingle 500 E. Veterans Street/6th St. 36/40 4 Yard (1) 2 Times Week Cardboard 500 E. Veterans Street/4th St. 400 Dock 4 Yard (1) 2 Times Week **Co-Mingle 500 E. Veterans Street/4th St. 400 Dock 8 Yard (1) 2 Times Week **Co-Mingle 500 E. Veterans Street/E St. 401 (Canteen) 8 Yard (1) 3 Times Week Cardboard 500 E. Veterans Street/E St. 401 (Canteen) 8 Yard (1) 3 Times Week Cardboard 500 E. Veterans Street/3rd St. 402A Warehouse 8 Yard (1) 3 Times Week **Co-Mingle 500 E. Veterans Street/3rd St. 402A Warehouse 8 Yard (1) 3 Times Week Cardboard 500 E. Veterans Street/4th St. 404 (rear entrance) 4 Yard (1) 2 Times Week **Co-Mingle 500 E. Veterans Street/4th St. 404 (rear entrance) 4 Yard (1) 2 Times Week Cardboard 500 E. Veterans Street/4th St. 405 (rear entrance) 4 Yard (1) 2 Times Week **Co-Mingle 500 E. Veterans Street/4th St. 405 (rear entrance) 4 Yard (1) 2 Times Week Cardboard 500 E. Veterans Street/6th St. 408 Dock 8 Yard (1) 2 Times Week **Co-Mingle 500 E. Veterans Street/6th St. 408 Dock 3 Yard (1) 2 Times Week Co-Mingle 500 E. Veterans Street/G St. 409 Green Home Toter Weekly Co-Mingle 500 E. Veterans Street/G St. 410 Green Home Toter Weekly Cardboard 500 E. Veterans Street/2nd St. 416 4 Yard (1) 2 Times Week **Co-Mingle 500 E. Veterans Street/2nd St. 416 4 Yard (1) 2 Times Week Cardboard 500 E. Veterans Street/4th St. 424 (Kitchen) 8 Yard (1) 2 Times Week **Co-Mingle 500 E. Veterans Street/4th St. 424 (Kitchen) 8 Yard (1) 2 Times Week Cardboard 500 E. Veterans Street/4th St. 452 SPS 8 Yard (1) 2 Times Week Co-Mingle 500 E. Veterans Street/B St. House # 3 Toter Weekly Co-Mingle 500 E. Veterans Street/B St. House # 4 Toter Weekly Co-Mingle 500 E. Veterans Street House # 5 Toter Weekly Co-Mingle 500 E. Veterans Street House # 6 Toter Weekly Co-Mingle 500 E. Veterans Street/B St. House # 12 Toter Weekly Co-Mingle 500 E. Veterans Street/C St. House # 18 Toter Weekly **Co-Mingle = Glass/plastic/tin/aluminum cans/mixed paper All Dumpsters to be provided by the contractor. The government may add or delete to this list at a later date, if it should become necessary to meet recycling needs or streamline the recycling program. QUALITY ASSURANCE SURVEILLANCE PLAN FOR RECYCLING SERVICES INTRODUCTION This Quality Assurance Surveillance Plan (QASP) has been developed to evaluate contractor actions while implementing this SOW. It is designed to provide an effective surveillance method of monitoring contractor performance for each listed objective on the Service Delivery Summary (SDS) in the maintenance contract. The QASP provides a systematic method to evaluate the services the contractor is required to furnish. This QASP is based on the premise the government desires to maintain a quality standard in operating, maintaining, and repairing facilities and that a service contract to provide the service is the best means of achieving that objective. The contractor, and not the government, is responsible for management and quality control actions to meet the terms of the contract. The role of the government is quality assurance to ensure contract standards are achieved. In this contract the quality control program is the driver for product quality. The contractor is required to develop a comprehensive program of inspections and monitoring actions. The first major step to ensuring a self-correcting contract is to ensure that the quality control program approved at the beginning of the contract provides the measures needed to lead the contractor to success. Once the quality control program is approved, careful application of the process and standards presented in the remainder of this document will ensure a robust quality assurance program. QUALITY ASSURANCE SURVEILLANCE PLAN FOR RECYCLING SERVICES Performance Objective SOW paragraphs Performance Threshold Collect and Dispose of Recyclable Materials in accordance with the established schedule. 1, 3, and 4 No more than 2 unsatisfactory inspections per month. Maintain all vehicles/equipment in good workable condition. All vehicles/equipment should be washed and free of odors. 1.9 No more than 2 unsatisfactory inspections per month. Provide Reports and Records with all required information in a timely manner. Monthly Collection Reports submitted monthly should detail the total tonnage/poundage of recycling items collected by commodity. Weight tickets are submitted within 24 hours of collection. Landfill tickets are submitted within 24 hours, 1.5 and 4 No more than 2 unsatisfactory inspections per month. Perform unscheduled collections required by the COTR/contracting officer in accordance with paragraphs 1.2. and 1.3. 1.2. and 1.3 0 Deficiencies permitted. SURVEILLANCE: The government evaluator will evaluate the services required by each delivery/service order to ensure compliance. STANDARD: One (1) customer complaints are permitted each month. If more than 1 customer complaints are received the QA shall notify the contracting officer for appropriate action in accordance with FAR 52.212.4, Contract Terms and Conditions-Commercial Items (Sept. 2005) or the appropriate Inspection of Services clause. PROCEDURES: The government evaluator will conduct monthly reviews of the contractor's reports and records to ensure they adequately reflect the quantity of refuse disposed and materials recycled by commodity. Any Base employee who observes unacceptable services, either incomplete or not performed, for any of the above service items should immediately contact the government evaluator, who will complete appropriate documentation to record the complaint. The evaluator will consider the customer complaint valid upon receipt from the customer. The evaluator should inform the customer of the approximate time the defect(s) will be corrected and advise the customer to contact the evaluator if not corrected. The evaluator will consider customer complaints as resolved unless notified otherwise by the customer. The evaluator shall verbally notify the Contractor s Quality Control Inspector (QCI) to pick up the written customer complaint. The QCI will be given two hours after verbal notification to correct the unacceptable performance. If the QCI disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the QCI will notify the evaluator. The evaluator will conduct an investigation to determine the validity of the complaint. If the evaluator determines the complaint as invalid, he will document the written complaint of the findings and notify the customer. The evaluator will retain the annotated copy of the written complaint for his/her files. If after investigation the evaluator determines the complaint as valid, the evaluator will inform the QCI and the QCI will be given an additional hour to correct the defect. A defect will not be recorded if proper and timely correction of the unacceptable condition(s) is accomplished. However, a defect in Contractor s Quality Control program will be recorded for QCI s failure to recognize a valid customer complaint. The QCI shall return the written customer complaint document, properly completed with actions taken, to the evaluator, who will file the complaint for monitoring future recurring performance.
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