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FBO DAILY - FEDBIZOPPS ISSUE OF JUNE 30, 2017 FBO #5698
DOCUMENT

D -- Kiosk/Server Hardware and Software Replacement - Attachment

Notice Date

6/28/2017
 

Notice Type

Attachment
 

NAICS

541511 — Custom Computer Programming Services
 

Contracting Office

Department of Veterans Affairs;Technology Acquisition Center;23 Christopher Way;Eatontown NJ 07724
 

ZIP Code

07724
 

Solicitation Number

VA11817N2261
 

Archive Date

10/5/2017
 

Point of Contact

Keiahna Brewer, Contract Specialist
 

Small Business Set-Aside

N/A
 

Description

Page 5 of 5 Request For Information (RFI) for Department of Veterans Affairs (VA), Veterans Point of Service (VPS) Program Kiosk/Server Hardware and Software Replacement VA118-17-N-2261 Introduction: The purpose of this Sources Sought Notice is to search for qualified vendors capable of meeting the requirements to provide VPS Program Kiosk/Server Hardware and Software Replacement. This is a request for information (RFI) only and shall not be considered an Invitation for Bids, Request for Quotations, or a Request for Proposal. Do not submit a proposal or quote. This market research is issued for information and planning purposes only and does not constitute a solicitation nor does it restrict the Government as to the ultimate acquisition approach. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Additionally, there is no obligation on the part of the Government to acquire any products or services described in this RFI. You will not be entitled to payment for direct or indirect costs that you incur in responding to this RFI. Any contract that might be awarded based on information received or derived from this market research will be the outcome of a competitive process. Interested parties are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response. The Government does not intend to pay for the information submitted in response to this RFI. Not responding to this RFI does not preclude participation in any future RFP, if any is issued. If a solicitation is released, it will be synopsized on the Federal Business Opportunities (FedBizOpps) website: https://www.fbo.gov or the GSA E-Commerce Central website: http://www.gsa.gov. It is the responsibility of the potential offerors to monitor these sites for additional information pertaining to this requirement. The VA Veterans Point of Service (VPS) Program is seeking potential sources to replace existing hardware and software throughout the Department of Veterans Affairs (all form factors of kiosks and servers). The software must have the capability of integrating with the VA s current electronic healthcare record (EHR) and future EHR; expansion of the kiosks at new VA locations; development of new kiosk functionality; warranty and operational support (including helpdesk support) of the kiosk infrastructure; delivery, deployment and installation of the kiosks. Background: VA Veterans Health Administration (VHA) evaluates process and technology improvements to improve clinical, administrative, and other services. The Connected Health (CH) initiative is deploying technologies to virtually connect Veterans with services and create bridges between healthcare and information technology (IT), allowing the delivery of Veteran-centric healthcare, when and where Veterans need it. VPS: (http://www.va.gov/healthbenefits/access/vps.asp) designs and deploys self-service devices that provide beneficiaries and employees standard, easy-to-use capabilities to improve patient workflow, and to perform clinical and business transactions. Veterans need to receive and provide information in order to manage their health and their relationship with VHA. VPS devices enable Veterans to make better use of their wait time at VA locations to update important information, filing out clinical questionnaires, reviewing medications and allergies, and providing important information to their care providers. VA is currently using the VetLink kiosk hardware and software provided Vecna Technologies, Inc. The VPS program pre-dates and is now part of the Office of Veterans Access to Care (OVAC). Part of the VPS mission is to provide stand-alone devices (e.g., kiosks, tablets, and mobile devices) to clinics within VA medical facilities that empower Veteran patients to easily and efficiently perform a variety of clinical and business transactions related to their healthcare services and management through a self-service model such as clinic check-in. It is expected that the use of the VPS devices provide several benefits including patient safety, workflow efficiency, fraud detection/avoidance, and improved data quality. VPS completed national deployment of over 6,200 kiosks to approximately 157 VAMCs and their CBOCs. At the start of the VPS program, VHA issued a moratorium on all new kiosk purchases to prevent the number of non-compatible devices at VAMCs from increasing. New kiosks, other mobile devices, related software, and peripherals are only to be procured and deployed through the VPS Program. VPS is now positioned to operate seamlessly and interactively with the other programs within the OVAC initiative. The interoperability of the OVAC initiative s suite of programs is a high priority for VHA. VHA envisions an advanced level of interoperability that may be supported by the use of cloud technology; robust data warehousing and business intelligence tools; convergence toward a universal OVAC presentation layer that allows Veterans to conveniently transact with Government; use of HTML5 responsive design and development (browser based software and technologies); use of Architecture, Strategy and Design (ASD) design patterns; and, flexibility between the programs and the supporting technology infrastructure. Requirements: The Contractor shall provide kiosks, hardware, peripherals, new software releases and/or enhancements, and relevant services and supplies to implement, support, develop and maintain a multifunctional kiosk program throughout VA. The solutions shall encompass software, products, and services needed to integrate devices and products into the VA system, network, or other IT service in order to meet the VPS Program s mission requirements. Services shall include: Replacing all existing kiosks (totally over 6,200) that have met its lifecycle and expanding kiosk functionality at new locations. This includes delivery, deployment, device placement, site verification, and cord management (include implementation schedule) New software feature development for all kiosk form factors (e.g., free standing, wall-mounted, desk-mounted, and tablet) Enhancements to current software features for all form factors Operational and maintenance support including help desk, warranty and issue resolution support of VPS software and hardware Operations and maintenance of all form types of kiosks form factors (in the standard VA configuration) including device exchanges and relocations, and cord management New hardware feature development for kiosks including one (1) or more of the kiosk form factors Warranties included and provided for life cycle of equipment Ensure that devices and software adhere to all VA and federal security requirements. Ensure software is 508 compliant See attached Kiosk Locations and Preliminary Deployment Schedule Submittal Information: This is a request for information (RFI) only. It is requested that all companies interested in participating in this effort note their interest and provide indication of their respective capabilities to perform the effort described above. Marketing material will not be accepted as an indication of capability. Companies must provide description of actual work performed that is relevant to all of the task areas. Name of Company: DUNS Number: Address: Point of Contact: Phone Number: Fax Numbers: f. Email Address: 2. Is your company currently providing similar hardware/services to another government agency or other non-government customer? If so, please identify the agency or non-government customer. If you are unwilling to share your customers' identity, please address whether your company offers the same or similar services commercially (outside the federal government). Provide the following information on a maximum of three similar projects. All projects referenced must have been completed within the last three years for which the responder was a prime or subcontractor. Please indicate any and all scheduled contracts your company may have (i.e. General Services Administration (GSA) Schedules, Government Wide Acquisition Contracts (GWAC), etc.) with specific regard to this RFI and the requirements hereunder? Please identify your company s Small Business size status based upon the applicable NAICS code of 541511. For more information refer to http://www.sba.gov/.         The Government has selected the applicable NAICS code for this RFI. If in responding to this RFI you believe another NAICS code should be applicable, please identify the NAICS code you consider appropriate for this effort along with detailed supporting rationale. Please discuss your Capabilities/Qualifications Overview of proposed solution(s). Include a description of the capabilities/qualification/skills your company possesses for each of the below statements: a. Describe your company s kiosk system (Hardware and Software) Describe the software (include if it is an OpenSource product) Explain how the software can be integrated with the VA s current and future EHR Describe how the integration of the software will be configured on each form factor Describe how the software can be modified to include new functionality and enhancements Describe your hardware and software maintenance warranties and support Provide any other pertinent information as deemed necessary to demonstrate your and any proposed team member s capabilities and prior experience as it relates to the requirements. Please provide positive or negative feedback regarding the RFI such as recommended changes, noted exceptions, ambiguities, etc. Indicate if your solution is commercial-off-the-shelf, commercially modified or non-commercial. Proprietary information, if any, should be kept to minimum and MUST BE CLEARLY MARKED. Submittal Information All responsible sources may submit a response in accordance with the following: No more than 15 pages (excluding transmittal page) Include the name, email address and phone number of the appropriate representative of your company Submit your response via email to Keiahna.brewer@va.gov Submit your response by 2:00 P.M. (EST) on July 14, 2017 Mark your response as Proprietary Information if the information is considered business sensitive. NO MARKETING MATERIALS ARE ALLOWED AS PART OF THIS RFI. The Government will not review any other information or attachments included, that are in excess of the 15 page limit. For any questions related to the RFI, please contact the Contract Specialist listed below. Point of Contact: Keiahna Brewer, Contract Specialist, Department of Veterans Affairs Technology Acquisition Center, Phone (732) 440-9686, Email keiahna.brewer@va.gov. It is the Government s intent to review any questions received in response to this RFI the week of July 5, 2017 Keiahna Brewer will post the questions and answers to the FBO website. Please do not contact her Out-of-Office Point of Contact.
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/notices/a69f2eb6d3028e8b819f6e79acf624b7)
 

Document(s)

Attachment
 

File Name: VA118-17-N-2261 VA118-17-N-2261.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3620958&FileName=VA118-17-N-2261-000.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3620958&FileName=VA118-17-N-2261-000.docx

 

File Name: VA118-17-N-2261 Kiosk Location.xlsx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3620960&FileName=VA118-17-N-2261-001.xlsx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3620960&FileName=VA118-17-N-2261-001.xlsx

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Record

SN04561141-W 20170630/170628234939-a69f2eb6d3028e8b819f6e79acf624b7 (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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