DOCUMENT
D -- VISN 12 PLMS Electronic Document Control System - Attachment
- Notice Date
- 7/7/2017
- Notice Type
- Attachment
- NAICS
- 541519
— Other Computer Related Services
- Contracting Office
- Department of Veterans Affairs;Great Lakes Acquisition Center (GLAC);115 S 84th Street, Suite 101; WI 53214-1476
- ZIP Code
- 53214-1476
- Solicitation Number
- VA69D17Q1197
- Response Due
- 7/18/2017
- Archive Date
- 8/17/2017
- Point of Contact
- Ryan McMillin
- Small Business Set-Aside
- N/A
- Description
- STATEMENT OF WORK VISN 12 PLMS (Pathology& Laboratory Medicine Service) Electronic Document Management System & Support Scope The desired service is required for an electronic web-based software platform to manage the VISN 12 PLMS document control. Additional services, including a competency assessment program and CAP (College of American Pathologists) checklist responses, are desirable but not required and will be considered add on values. Services to be provided include complete software set up and configuration, onsite or web based training, software upgrades and ongoing client support. The period of performance is one base year plus four 1-year options to extend services (to be exercised at the Government s discretion). Participating VA Laboratories: Clement J. Zablocki VA Medical Center, Milwaukee, Wisconsin Oscar G. Johnson VA Medical Center, Iron Mountain, Michigan William S. Middleton Memorial Veterans Hospital, Madison, Wisconsin VA Medical Center, Tomah, Wisconsin Edward Hines, Jr. VA Hospital, Hines, Illinois Jesse Brown VA Medical Center, Chicago, Illinois Capt. James A. Lovell Federal Health Care Center (FHCC), North Chicago, Illinois VA Medical Center, Danville, Illinois Appleton Community-Based Outpatient Clinic, Appleton, Wisconsin Green Bay Community-Based Outpatient Clinic, Green Bay, Wisconsin Rockford Community-Based Outpatient Clinic, Rockford, Illinois Adam Benjamin, Jr. VA Outpatient Clinic, Crown Point, Indiana Bob Michel Community-Based Outpatient Clinic, Peoria, Illinois General Requirements The software must provide unlimited (24/7/365) access for approximately 425 unique user profiles. Operational Features Must include software upgrades for new versions of the software including updates to the current version. Software must be compatible with the current browser that VHA subscribes to (currently Internet Explorer 11). Additional supporting software or plug-ins that is required to be installed (including new versions) on VA owned hardware in order to operate the system properly must be on the VA Technology/Standard List. 99% annual uptime of software. Backup solution including an off-site, live fail-over server which can be activated within a short time in case of catastrophic failure. Complete data retrieval capability in the event that the company ceases operations or at the completion of the contracted time. Technical Features Software package must be an off the shelf, ready to use (without development) product. Product must be ready for installation within 30 days of contract award. The software must have the ability to enable multiple users at multiple sites to access the system simultaneously. Must be web based. Ability to connect into our active directory for log in and email functions. System must be compatible with a PIV (Personal Identity Verification) card, 2 factor authentication log in system. Document Control Software must have the ability to handle over 4000 documents. Software must allow customizable templates which may include headers, footer, numbering. Software must allow various types of documents to be used within the system, such as, but not limited to word, PDF, Excel, and PowerPoint. Software must allow multiple approvers on a single document. Software must allow documents to be linked to other documents within the system. Document editing option must be contained within the software package. Documents can be tagged to more than one laboratory department and or location. Ability for users to submit a change requests on a live document. Bank of available reports to monitor user compliance. Can reassign documents when someone leaves. Can transfer ownership and approvals of documents when an employee leaves. Option of document not being released immediately after approval. A minimum of 3 permission levels: Level 1 (i.e. Administrator) complete access configuration of the system. Level 2 (i.e. Owner) access to create, edit and all other features needed for the document lifecycle. Level 3 (i.e. General Users) access to read documents applicable to their jobs. Document print option based on permissions. Multiple document approvers do not have to approve in a sequential order. CAP (College of American Pathologist) Audit* (value added) Software Company uploads checklists as new checklists are released. Ability to link internal documents, external documents and external website links to CAP checklist requirements. Ability to free text answers/comments to CAP checklist requirements. Print/download completed audit. Competency*(value added) The software must have the ability to customize employee competency profiles based on their job duties. The software must provide a unique password for all employees with the ability to track supervisory and employee electronic signatures as needed. The software must have the ability to have customized levels of permissions and responsibilities with multiple system administrators allowed. The software must have the ability to manage all six elements of competency for all test systems as mandated by Clinical Laboratory Improvement Amendments (CLIA) and College of American Pathologists (CAP) including 1) direct observation of test performance, 2) monitoring and recording of test results, 3) review of test results, 4) direct observation of maintenance performance, 5) assessment of test performance through blind sample testing or proficiency sample testing and 6) evaluation of problem solving skills. The software must have the ability to manage all six elements of competencies listed above for the defined timeframes of semiannually during the first year of the employees duties and annually thereafter. In addition the software must be able to manage remediation of a failed element. The software must have the ability to auto grade for all six elements of competency listed above. Support Features Assistance with full implementation of the system including account setup and configuration of application website based on our organization needs. Assistance with initial document upload including importing of important dates associated with the documents including but not limited to release date, next review date and previous review dates. Initial training for all administrators and end users. Additional training must be available upon request. Access to other training materials for end users. Unlimited technical support, during core business hours Monday through Friday, approximately 8:00am to 4:00pm, 8 hours per day. Security The Contractor is responsible for training and performing maintenance on the system remotely and will have no exposure to sensitive information.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/VA/VAGLHS/VAGLHCS/VA69D17Q1197/listing.html)
- Document(s)
- Attachment
- File Name: VA69D-17-Q-1197 VA69D-17-Q-1197.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3641723&FileName=VA69D-17-Q-1197-000.docx)
- Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3641723&FileName=VA69D-17-Q-1197-000.docx
- Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
- File Name: VA69D-17-Q-1197 VA69D-17-Q-1197.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3641723&FileName=VA69D-17-Q-1197-000.docx)
- Record
- SN04571674-W 20170709/170707235832-3f0e5bb089c078b012e1e13127434279 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
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