MODIFICATION
D -- Social Data Analytics Subscription Service
- Notice Date
- 7/27/2017
- Notice Type
- Modification/Amendment
- NAICS
- 519130
— Internet Publishing and Broadcasting and Web Search Portals
- Contracting Office
- N00604 NAVSUP Fleet Logistics Center Pearl 1942 Gaffney Street, Ste 100 Bldg. 475-2, Code 200 Pearl Harbor, HI
- ZIP Code
- 00000
- Solicitation Number
- N0060417Q4051
- Response Due
- 8/2/2017
- Archive Date
- 8/17/2017
- Point of Contact
- Ryan Kanda 808-473-7582
- Small Business Set-Aside
- Total Small Business
- Description
- AMENDMENT 2 (7/27/2017): due date for quotations has been extended to 8/2/2017, 2:00pm HST. Requests for Information (RFIs) will be accepted until 7/28/2017, 2:00pm HST. Answers to RFIs will be posted as attachments to the solicitation. Period of Performance dates have been changed (See CLINs below). See attached Contractor Submitted Questions, 7/27/2017. AMENDMENT 1 (7/27/2017): target monthly balance of 100,000 media results. Note: submissions must be sent directly via email to ryan.kanda@navy.mil. NECO access is not required to submit a bid. This is a COMBINED SYNOPSIS/SOLICITATION for commercial items prepared in accordance with the information in FAR Subpart 12.6, using Simplified Acquisition Procedures for commercial items found at FAR 13, as supplemented with the additional information included in this notice. This announcement constitutes the only solicitation; a written solicitation will not be issued. PAPER COPIES OF THIS SOLICITATION WILL NOT BE AVAILABLE. This combined synopsis/solicitation SHALL be posted on both FEDBIZOPPS and NECO (https://www.neco.navy.mil/). The RFQ number is N00604-17-Q-4051. This solicitation document incorporates provisions and clauses in effect through FAC 2005-95 and DFARS Publication Notice 20161222. It is the responsibility of the contractor to be familiar with the applicable clauses and provisions. The clauses may be accessed in full text at these addresses: https://www.acquisition.gov/far/ and http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html. The NAICS code is 519130 and the Small Business Standard is 1,000 employees. The proposed contract is 100 percent Small Business Set-Aside. The Small Business Office concurs with the decision. NAVSUP Fleet Logistics Center Pearl Harbor Regional Contracting Department requests responses from qualified sources capable of providing the following: Specifications for Social Data Analytics Subscription Service 1. Must provide news media and online social media monitoring services. 2. Must setup a social media command center that provides media trends related to Department of Navy interest (keywords and phrases will be determined during initial setup). 3. Must provide assistance during the initial set-up of the news media and social media command center. Assist customers with identifying keywords for searches and setting-up searches. Assist customer with the building of a Status Board. The Status Board must have the ability to be tailored to new incidents within five minutes of data entry. 4. Must be able to globally track specific key social indicators, key words and combinations of words in real-time through the analysis of public information in the news media and on social media. Keyword examples (i.e. Joint Base Pearl Harbor Hickam, Navy Region Hawaii, Arizona Memorial, safety, security, accident, weather, tsunami, fire, hurricane, flooding, traffic, threat, danger, fuel leak). 5. Must be able to provide comprehensive media monitoring of all major social networking sites, online news, print and TV/radio conversations, corporate websites, blogs and forums. 6. Must be able to provide global coverage of media monitoring in multiple languages including English, Japanese, Russian, French, Spanish, Portuguese, German, Korean, Mandarin, Cantonese, Malay, Indonesian and Tagalog. 7. Must be able to identify the difference between usual media activity and situational media activity where there is increased activity related to keywords or phrases (i.e. Joint Base Pearl Harbor Hickam or Navy Region Hawaii). 8. Must be able to provide early warning signals of unusual incidents or crisis events with customizable alerts that can be easily tailored as incidents evolve and the customer has the ability to change criteria. 9. Must be able to provide alerts via smart phone, text, and email about unusual media activity related to key words identification. 10. Must be able to provide maps with pinpoints of media activity that show how keywords are being shared or repeated. Must be able to view data on maps at the street level. 11. Must be able to view and filter data by country, state, region, city, and street level. 12. Must provide a portal separate from the status board within the system that allows for the management of information related to a specific event (i.e. a safety or security incident). Chatrooms must be included in the portal. 13. Provide training at vendor location within one month of contract award; the training must include the types of data analysis used by the vendor to establish usual and unusual media activity; how to build and change key word searches, how to customize the status board and social media center, how to use tools within the system for crisis management and how to use the maps within the system to display different information. 14. Must provide a Technical Point of Contact. 15. Must be able to provide 24 hours a day 7 days a week (24/7) telephone, email customer service, and online customer service. 16. The following Section 508 Accessibility Standard(s) (Technical Standards and Functional Performance Criteria) are applicable to this acquisition. a. 1194.21 ”Software Applications and Operating Systems CLIN 0001: (Base), Qty 12, U/I Months Social Data Analytics Services Subscription POP: 08/07/2017 to 08/06/2018 CLIN 1001: (Option 1), Qty 12, U/I Months Social Data Analytics Services Subscription POP: 08/07/2018 to 08/06/2019 CLIN 2001: (Option 2), Qty 12, U/I Months Social Data Analytics Services Subscription POP: 08/07/2019 to 08/06/2020 CLIN 3001: (Option 3), Qty 12, U/I Months Social Data Analytics Services Subscription POP: 08/07/2020 to 08/06/2021 CLIN 4001: (Option 4), Qty 12, U/I Months Social Data Analytics Services Subscription POP: 08/07/2021 to 08/06/2022 The following FAR provision and clauses are applicable to this procurement: 52.203-18 Prohibition on Contracting with Entities that Require Certain Internal Confidentiality Agreements or Statements-Representation 52.203-19 Prohibition on Contracting with Entities that Require Certain Internal Confidentiality Agreements or Statements 52.204-7 System for Award Management 52.204-13 SAM Maintenance 52.204-16 Commercial and Government Entity Code Reporting 52.204-18 CAGE Maintenance 52.204-13 System for Award Management Maintenance 52.209-11 Representation by Corporations Regarding Delinquent Tax Liability or a Felony Conviction under any Federal Law 52.212-1 Instructions to Offerors - Commercial Items 52.212-3 Alt I Offeror Representations and Certifications - Commercial Items 52.212-4 Contract Terms and Conditions - Commercial Items 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders “ Commercial Items Including: 52.204-10 Reporting Executive Compensation and First-Tier Subcontract Awards 52.209-6 Protecting the Government ™s Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment 52.219-6 Notice of Total Small Business Set-Aside 52.219-28 Post Award Small Business Program Representation 52.222-3 Convict Labor 52.222-21 Prohibition of Segregated Facilities 52.222-26 Equal Opportunity 52.222-36 Equal Opportunity for Workers w/Disabilities 52.222-50 Combating Trafficking in Persons 52.223-18 Encouraging Contractor Policies to Ban Text Messaging While Driving 52.225-13 Restriction on Foreign Purchases 52.232-33 Payment by Electronic Funds Transfer - System for Award Management 52.217-5 Evaluation of Options 52.217-9 Option to Extend the Term of the Contract 52.232-18 Availability of Funds 52.232-39 Unenforceability of Unauthorized Obligations 52.232-40 Providing Accelerated Payments to Small Business Subcontractors 52.233-3 Protest After Award 52.252-1 Solicitation Provisions Incorporated by Reference 52.252-2 Clauses Incorporated by Reference The following DFAR provision and clauses are applicable to this procurement: 252.203-7000 Requirements Relating To Compensation Of Former Dod Officials 252.203-7002 Requirement To Inform Employees Of Whistleblower Rights 252.203-7005 Representation Relating to Compensation of Former DoD Officials 252.204-7003 Control Of Government Personnel Work Product 252.204-7004 Alt A System For Award Management Agreements 252.204-7008 Compliance with Safeguarding covered Defense Information Controls 252.204-7011 Alternative Line Item Structure 252.204-7012 Safeguarding Of Unclassified Controlled Technical Information 252.204-7015 Disclosure Of Information To Litigation Support Contractors 252.225-7048 Export-Controlled Items 252.232-7003 Electronic Submission Of Payment Requests And Receiving Reports 252.232-7006 Wide Area Workflow Payment Instructions 252.232-7010 Levies On Contract Payments 252.237-7010 Prohibition On Interrogation Of Detainees By Contractor Personnel 252.239-7017 Notice of Supply Chain Risk 252.244-7000 Subcontracts For Commercial Items And Commercial Components (DoD Contracts) 252.247-7023 Transportation Of Supplies By Sea This procurement is for Electronic and Information Technology (EIT). Effective June 25, 2001, the Federal government implemented Section 508 of the Rehabilitation Act of 1973, Amendments of 1998 (29 U.S.C. S 794(d)). Section 508 requires that the federal government only acquire electronic and information technology goods and services that provide for access by persons with disabilities. Therefore, to the extent supplies and services are available in the commercial marketplace, the contractor is required to meet the relevant accessibility standards contained in 36 C.F.R. Part 1194 (Subpart B). For further information see http://www.section508.gov. Quoters are reminded to include a completed copy of FAR 52.212-3 and Alt I, FAR 52.204-20, and FAR 52.209-11 with quotes. All clauses shall be incorporated by reference in the order. This announcement will close at 1400 Hawaiian Standard Time (HST), Friday on 28 July 2017. All quotes must be submitted via email only, to ryan.kanda@navy.mil. All responsible sources may submit a quote which shall be considered by the agency. Procedures in FAR 13.106 are applicable to this procurement. The final contract award will be made to the bidder submitting the Lowest Price Technically Acceptable quote, with no adverse findings in the Past Performance Information Retrieval System (PPIRS). System for Award Management (SAM). Quoters must be registered in the SAM database to be considered for award. Registration is free and can be completed on-line at http://www.sam.gov/. All quotes shall include price(s), a point of contact, name and phone number, GSA contract number if applicable, and business size. Each response must clearly indicate the capability of the quoter to meet all specifications and requirements. ******* End of Combined Synopsis/Solicitation ********
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