SOURCES SOUGHT
D -- Contact Center Maintenance and Support - Support and Maintenenace Contract
- Notice Date
- 8/8/2017
- Notice Type
- Sources Sought
- NAICS
- 511210
— Software Publishers
- Contracting Office
- Department of the Treasury, Internal Revenue Service (IRS), Internal Revenue Service, 7980 Science Applications Court, Suite 200, Vienna, Maryland, 22182, United States
- ZIP Code
- 22182
- Solicitation Number
- Q7QTE2CCA2I000
- Archive Date
- 11/8/2017
- Point of Contact
- Sandra P. Mitchell, Phone: 2405068060
- E-Mail Address
-
sandra.mitchell2@irs.gov
(sandra.mitchell2@irs.gov)
- Small Business Set-Aside
- N/A
- Description
- Maintenance and support of the software and licensing of the existing Aspect Work Force Management System (WFM), Verint Contact Recording and Analytics technology components, Nextalk TTY infrastructure.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/notices/4a4718f60e860b937f638f597a09e6fa)
- Record
- SN04618626-W 20170810/170808233125-4a4718f60e860b937f638f597a09e6fa (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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