Loren Data's SAM Daily™

FBO DAILY - FEDBIZOPPS ISSUE OF AUGUST 13, 2017 FBO #5742
DOCUMENT

70 -- VA249-17-AP-7075 Vocera Enterprise License - Attachment

Notice Date

8/11/2017
 

Notice Type

Attachment
 

NAICS

541519 — Other Computer Related Services
 

Contracting Office

Department of Veterans Affairs;Network Contracting Office 9;1639 Medical Center Parkway;Suite 400;Murfreesboro TN 37129
 

ZIP Code

37129
 

Solicitation Number

VA24917Q0997
 

Archive Date

9/10/2017
 

Point of Contact

Lori Ellis
 

E-Mail Address

5-6338<br
 

Small Business Set-Aside

N/A
 

Description

Page 1 of 21 Combine Synopsis/Solicitation General Information Document Type: RFQ RFQ Number: VA249-17-Q-0997 Posted Date: 08/11/2017 Response Date: 08/21/2017 at 2:00 PM CST Classification Code: 7035 Set Aside: Set aside for Service Disabled Veteran Owned Small Business, Veteran Owned Small Business, Small and Unrestricted Cascading Order of Precedence: Evaluation of Offers: The evaluation of offers received in response to the solicitation will use a tiered or cascading order of precedence. Tiered evaluation of offers also known as cascading evaluation of offers is a procedure used in negotiated acquisitions when market research is inconclusive for justifying limited competition to small business concerns or sub-categories of small business concerns. The contracting officer Solicits offers from both small and other than small business concerns that will be evaluated in the following tier order: Service-disabled veteran-owned small business (SDVOSB) Veteran-owned small business (VOSB) All other small business concerns Other than small business If an award or a sufficient number of awards cannot be made at the first tier, evaluation of offers will proceed at the next lower tier until an award o sufficient number of awards can be made. NAICS Code: 541519 Contracting Office Address NCO 9 ATTN: Lori L Ellis Department of Veteran Affairs Contracting Office, 4th floor 1639 Medical Center Parkway Murfreesboro, TN 37129 Description This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation. Quotes are being requested and a written solicitation will not be issued. This is a request for quotations (RFQ). The quote document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2005-94, 2005-95 (effective 01-20-2017), Rev 3 (07-21-2017). This RFQ is set aside for Service-Disabled Veteran-Owned Small Businesses, Veteran Owned Small Business, Small Business, and Unrestricted. The associated North American Industrial Classification System (NAICS) code for this procurement is 541519 with a small business size standard of $27.5. The Network Contracting Office 9 is seeking a vendor that will provide  the necessary equipment to the VA Medical Center Louisville, KY. All questions regarding this RFQ must be in writing and may be sent by e mail to Lori.Ellis2@va.gov. Questions must be received no later than August 17, 2017 at 12:00 PM CST. No further questions will be accepted after that date and time. You are reminded that representatives from your company SHALL NOT contact any VAMC Louisville employees to discuss this RFQ during this RFQ process. All questions and concerns regarding this RFQ shall be directed to the Contracting Officer. Statement of Work Vocera Professional Services welcomes the opportunity to work with Robley Rex VA Medical Center, ( Customer ), to provide the professional services required for the deployment of your Vocera Communications System solution. The Vocera solution will be deployed for the following: Vocera Voice Vocera Integration The Vocera solution will be deployed in the following 19 nursing units / departments: Mental Health ICU Telemetry 1 Telemetry 2 Endoscopy Stepdown Chemo Emergency Department Surgical ICU PreOp Surgery PACU Patient Transport Environmental Services SPD Pharmacy Nutrition Radiology Lab The Vocera Communication System will be integrated with the Customer s third party systems, indicated in the table below, for the purpose of secondary alarm and event notification delivery to the Vocera communication device. Alarm and event notification will be designed, configured and deployed in the following nine (9) nursing units: Mental Health, 7th Floor ICU, 6th Floor Telemetry, 6th Floor Endoscopy, 5th Floor Stepdown Ward, 5 North Telemetry, 4 North Surgical ICU, 4 South Stepdown / Chemo, 3 South Emergency Department To deliver alarm and event notifications to the appropriate staff member(s), staff assignments will be managed as indicated in the table below: 3rd Party System Integration Detail Model Middleware Platform Total Beds Staff Assignments for Alarm Routing Hill-Rom Nurse Call alerts NaviCare Engage Platform 109 Vocera VistA Orders CPRS Engage Platform 109 Vocera VistA ADT CPRS Engage Platform N/A N/A Active Directory Identity Management N/A Engage Platform N/A N/A Staff assignments for alert routing will be managed in the Vocera Staff Assignment application. This alarm integration configuration supports the delivery of a nurse call alarm or event to the Vocera device as a text message notification. All alarm escalation workflow configurations are managed by the timeout escalation and retries settings established in the Engage platform. Project Summary In order to estimate the time required of Vocera Professional Services personnel to complete this project, it is necessary to define the scope of the Vocera Communication System functionality to be deployed and the departments or functional groups that will deploy Vocera. System planning and implementation services to be rendered by Vocera Professional Services for this engagement will include: Project Management Services Vocera Performance Assessment Services Vocera Workshop and Call Flow Design Services Database Development Services Installation, Implementation and End-to-End Testing Services: Vocera Server, Clustered Architecture Badge Configuration Machine Vocera SIP Telephony Gateway (VSTG) Server Vocera Report Server Vocera Staging Server Administrator Knowledge Transfer Services Technical Knowledge Transfer Services Education Services and Go-Live Support Post-Deployment Assessment Services Third Party System Alarm and Event Notification Integration Services Alarm Integration: Workflow Analysis and Workshop Alarm Integration: Design Services Alarm Integration: Engage System Configuration and Testing Services Alarm Integration: Technical and User Acceptance Testing Services Alarm Integration: Alarm-to-Device Training and Go-Live Support Services Project Details Voice 1. Project Management and Deployment Planning Services A Vocera Project Manager will be assigned to this project at order acceptance. Project scheduling requests for project kick-off and other engagement activities, including but not limited to, Vocera workshop; Vocera call flow design; installation and implementation; end user training and go-live services; as well as the required Vocera resources for these project activities, can only be committed by the assigned Vocera Project Manager. The Vocera Project Manager will schedule a project kick-off call with the Customer to officially initiate the project, review the scope of services to be provided, introduce team members, set expectations and develop a communications plan. Your Vocera Implementation Team consists of the following resources: Role Project Responsibility Project Manager Managing the resources and delivery of the project to the scope, budget and timeline Wireless Network Engineer Assessing the performance of Vocera in the Customer s environment and providing any recommendations for remediation Implementation Engineer Co-facilitate the delivery of the Vocera Workshop and Call Flow Design sessions Build/update Vocera database Install, configure and conduct end-to-end testing of the system Deliver Administrator and Technical Knowledge transfer services Clinical Informaticist Co-facilitate the delivery of the Vocera Workshop and Call Flow Design sessions Develop training materials and training schedule Deliver Vocera device training and go-live support Conduct Vocera Post-Deployment Assessment Integration Engineer Co-facilitate the delivery of the Integration Workshop and Integration Design sessions Update Vocera database to support room/role groups for alert routing Provide configuration support assistance to the third party system to connect and complete technical testing of the integrated solution Provide configuration services to connect and complete technical testing of the integrated solution Co-facilitate Technical and User Acceptance Testing of the integrated solution Clinical Informaticist Co-facilitate the delivery of the Integration Workshop and Integration Design sessions Document the integrated solution design with the Alarm Notification workbook Develop User Acceptance Test scripts and end-user training materials Co-facilitate Technical and User Acceptance Testing of the integrated solution Deliver alarm-to-device training services 2. Vocera Performance Assessment Services Professional Services Milestone: Delivery of Assessment Report Vocera will conduct up to eight (8) days of on-site readiness assessment of your wireless network covering a maximum of 548,000 square feet in at Robley Rex VA Medical Center. The assessment is performed to ensure that the network infrastructure can support the Vocera Communications System, and the server hardware and software configuration meets Vocera s requirements as indicated in the Vocera Infrastructure Planning Guide. Note: If the Performance Assessment determines that the wireless network is not ready, Vocera may suspend deployment activities until Customer has remediated the network. If the engagement is suspended, Vocera will reschedule the deployment for a mutually agreeable start date, following the recommended changes and a re-assessment. Any and all re-assessments will require an additional charge. In the process of assessing Customer s network, Vocera will work closely with Customer s wireless engineers training them on Vocera requirements and tools, methodologies and debugging techniques necessary to maintain and improve the health of Vocera system. Vocera will provide a comprehensive report to the Customer at the conclusion of the Performance Assessment. The Wireless Assessment for Performance Report will include: Assessment Results Network Topology Summary Data Capture Inventory and Procedure Findings and Recommendations 3. Vocera Workshop and Call Flow and Staff Assignment Design Services Professional Services Milestone: Delivery of the Workshop and Design Report 3.1 Vocera will facilitate a workshop with the key stakeholders, including Customer s executive sponsor, project manager, key clinical, IT, and telecommunications staff. 3.1.1 Vocera will review policies and best practices for long-term deployment success, specifically: Clinical and IT team sponsorship / roles Vocera Project Methodology Overview and Demonstration of Vocera Goals, Objectives and Metrics Design Process Training and Go-Live Best Practices for Success The Vocera Workshop will be scheduled as an on-site activity and should be scheduled for up to a maximum of three (3) hours. Vocera will conduct a series of call flow design sessions and develop the clinical design specification for up to a maximum of 19 nursing units / departments. The design sessions will consist of clinical call flow analysis to develop clinical roles, groups, forwarding, naming conventions, and permanent and temporary group parameters. Vocera will produce a Clinical Design specification describing the clinical group and department call flows. Vocera will document, design and develop patient room groups as applicable for the Vocera Staff Assignment application, allowing end user association with room/group roles nested within the call flow design. The Vocera Staff Assignment application will be documented, designed, and developed for up to a maximum of 19 nursing units / departments. Customer is responsible for the development of call flow and staff assignment design specifications for any remaining departments. If Customer requests additional departments for design, the request will be handled through a Change Order for required rework as a result of those changes. 4. Database Development Services Professional Services Milestone: Delivery of the Vocera Database 4.1 Upon Customer review and approval of the Clinical Design specification and completion of the Vocera-provided User List, the Vocera Implementation Engineer will develop and document the initial database and call flow requirements for a maximum of 700 users and up to 100 address book entries. The Vocera database may be comprised of the following elements: 4.1.1 Sites (Global is default for single site installations) 4.1.2 Groups 4.1.3 Users 4.1.4 Group Members 4.1.5 Address Book Entries 4.1.6 Access Points 4.1.7 Locations 4.1.8 Devices 4.2 If Customer requests Call Flow or Database design changes after initial review and approval of the Call Flow or submission of the User List, the request will be handled through a Change Order for required rework as a result of those changes. 5. System Installation, Configuration and Testing Services Professional Services Milestone: Delivery of the Post-Installation Report The Vocera Implementation Engineer will complete the following tasks: 5.1 Install and configure the most current GA release of Vocera software on the Vocera servers 5.2 Set-up the stand-alone Badge Configuration Station with dedicated access point. 5.2.1 Configure up to 385 Vocera badges. 5.2.2 Review badge configuration with your Systems Administrator. Your Systems Administrator will configure additional badges if needed. 5.3 Assist your System Administrator with the initial Vocera database installation and configuration. 5.4 Install and configure a two-node Vocera SIP Telephony Gateway (VSTG) array and validate the installation is successful. 5.4.1 Connect the VSTG to the Dialogic Media Gateway (DMG) for non-IP enabled PBXs. 5.4.1.1 Customer is responsible for the procurement and installation of the DMG. 5.4.2 Assist your IT staff with integrating SIP with your PBX and validate that SIP is configured to operate in your environment. 5.5 Install and configure the Vocera Report Server. Demonstrate Report Server functionality to your System Administrator, including use of reports to monitor usage, speech recognition success and device management. 5.6 Install and configure the Vocera Staging Server. Review use of the Staging Server to manage changes to your production environment. 5.7 Any variation from the best practice System Installation, Configuration and Testing Services deployment model may result in additional work effort and require a Change Order for required work as a result of those changes. 5.8 Conduct end-to-end testing of the Vocera solution, including calls between Vocera and phones, calls to pagers (if enabled on your Vocera system). Working with your team, troubleshoot issues which may arise during the end to end testing. 5.9 Vocera will provide a Post-Installation Technical Report documenting the initial configuration of the system at the completion of the installation. 6. Administrator Knowledge Transfer Services Professional Services Milestone: Delivery of Certificate of Completion 6.1 Provide a comprehensive overview of the Vocera Communication System, including the system architecture and its key features, with details on how to administer, maintain, and optimize the Vocera system post-implementation. 6.1.1 System Administration training services will be provided over two (2) consecutive calendar days for up to three (3) participants. 6.2 System Administration Training sessions will be delivered by the Vocera Implementation Engineer and will include training labs to reinforce the training material provided to and covered with participants. 7. Technical Knowledge Transfer Services Professional Services Milestone: Delivery of Certificates of Completion 7.1 Provide a comprehensive overview of the Vocera Communication System, from a technical perspective, including system functionality and operating requirements. 7.1.1 Technical training will be focused on the Vocera Application Server and Vocera SIP Telephony Gateway server and will cover: 7.1.1.1 Server hardware 7.1.1.2 Operating system 7.1.1.3 IP PBX 7.1.1.4 Wireless infrastructure 7.1.1.5 Wired IP infrastructure 7.1.2 Technical training services will be provided over two (2) consecutive calendar days for up to three (3) participants. 7.2 Technical Training sessions will be delivered by the Vocera Implementation Engineer and will include training labs to reinforce the training material provided to and covered with participants. 8. Vocera Training and Go-Live Support Services Professional Services Milestone: Delivery of the Post-Training Report Vocera s Clinical Informaticist will develop and deliver customized training at the point of use, focusing on the best practices for using and maintaining Vocera. Vocera will provide a maximum of 700 total seats of Instructor Lead Training (ILT) over six (6) consecutive days. 8.1 Provide up to a maximum of 700 total seats of Vocera Badge ILT. Training services will include up to one (1) Train-the-Trainer sessions; and up to 47 ILT sessions. 8.1.1 Train-the-Trainer class size not to exceed eight (8) seats and will be scheduled for up to two (2) hours. 8.1.2 ILT class size not to exceed 15 seats and will be scheduled for up to 30 minutes. 8.1.3 Maximum number of ILT classes per day not to exceed seven (7). 8.1.4 Class attendees must come to class after having completed the Badge and Staff Assignment Computer Based Training (CBT) modules via Health Stream or the Customer s Learning Management System 8.1.5 Customer is responsible for monitoring CBT compliance. 8.2 Provide consultation on training strategies and best practices to meet the needs of Customer as well as on-unit support during training days to support staff to effectively utilize Vocera. 8.3 Customer Trainer(s) will train all remaining staff. 8.4 Vocera will work with the customer to establish the training schedule. 8.5 Customer is responsible for ensuring full attendance to each training session scheduled. 8.6 The Vocera Clinical Informaticist will provide a Post-Training Report to Customer. 9. Post-Deployment Assessment Services Professional Services Milestone: Delivery of the Assessment Report Vocera Professional Services will provide up to two (2) days of post-deployment assessment. The post-deployment assessment includes remote evaluation of reports, on-site clinical walk-throughs and clinical interviews. The assessment is performed by senior Vocera staff and examines end user satisfaction and congruency with workflow to identify areas of optimizing critical processes and user/system performance and includes: Support for the System Administrator to: Provide system reports to departmental managers Ensure the System Administrator is proficient to run, schedule and interpret system reports Provide Support for the End Users Independently build database based on clinical process End user support through: o Collaboration with clinical staff Incorporating changes to or new clinical process independent database builds by System Administrator Identifying support: Trainers Support for struggling staff: Refresher classes Provide rounding support: Talk with staff, charge nurses and managers as available o Identify user issues (frustrations) and what is working well o Refresher training on broadcast feature Analysis, recommendations and communications to the deployment team o Debrief (review of findings) Written report Vocera will provide a Post-Deployment Assessment report documenting Vocera s findings and recommendations. Project Details Integration 10. Third Party System Integration Secondary Alarm Notification 10.1 Alarm Integration Workflow Analysis, Integration Workshop and Design Services Professional Services Milestone: Delivery of the Integration Design Workbook 10.1.1 Conduct on-the-unit workflow analysis in the nursing units that will integrate third party alarm notifications for presentation on the Vocera communication device. 10.1.1.1 Vocera requests a clinical escort for each nursing unit for the workflow analysis. 10.1.2 Facilitate an integration workshop with key client stakeholders, including clinical and IT sponsors, and the Customer s third party system vendor representatives, to establish: goals and timelines roles and responsibilities integration systems architecture Vocera database workflow concepts training requirements for the integrated workflow critical success criteria for long-term success 10.1.3 Facilitate a series of workflow design sessions to develop the integrated clinical design specifying the alarms that will be delivered to Vocera; the routing of selected alarms to the appropriate caregiver role; the escalation of alert notifications and alert enunciation and presentation on the Vocera device. Design will be performed for a maximum of the nine (9) nursing units. 10.2 Alarm Integration: Engage Server Installation Services Professional Services Billing Milestone: Delivery of Engage Server Login Verification 10.2.1 Deliver hardware (if applicable) and software to the customer. Once in place, The Implementation Engineer will remotely build the Engage technical architecture and work with the third party vendor representative(s) to configure the alarm data output connection to communicate with Vocera. 10.2.1.1 Vocera will remotely work with the third party vendor representative(s) to enable nurse call system caregiver call back functionality (if applicable). 10.3 Alarm Integration: Engage Configuration and Testing Services Professional Services Billing Milestone: Delivery of Technical Checklist 10.3.1 The Implementation Engineer will remotely build the custom configuration based on the customer s agreed upon clinical design. 10.3.2 Upon configuration completion, the Implementation Engineer will coordinate with the customer to test the system remotely and onsite to ensure that appropriate connections are made and information flow is per design. 10.4 Alarm Integration: User Acceptance Testing Services Professional Services Billing Milestone: User Acceptance Testing Sign-Off 10.4.1.1 Conduct testing with clinical and technical stakeholders for each nursing unit to demonstrate the customized event notification and alarm design configuration in a controlled, pre go-live setting. Both technical and clinical teams should participate in order to verify messages and alarms to phones and to obtain Customer approval prior to the general deployment. 10.4.1.2 The Clinical User Acceptance Testing (CUAT) is planned per nursing unit and will focus on a sampling of patient rooms to be tested rather than all rooms being tested. 10.4.1.3 All alerts that are chosen by the customer to dispatch through Engage will be demonstrated, providing the alert can be generated by the alarm system used to facilitate alarm generation. 10.4.2 Once the system has been verified and approved by the customer s clinical leadership team, Vocera will obtain signed approval of CUAT. Vocera will debrief the hospital team (PM, clinical leadership, system admin) with the final analysis of the CUAT and discussions will focus on any issues/concerns, technical hurdles, validation of the system and next steps. A signed copy of the document will be left with each unit s clinical leadership representative. 10.5 Engage System Administrator Training Customer will assign one or more system administrators to support the Engage platform. System administrator(s) will be responsible for the upkeep, configuration, and reliable operation of the Engage solution. Responsibilities for the system administrator include, but are not limited to: Analyzing system logs and identifying potential issues with integrated systems Performing routine audit of systems and software Applying configuration changes Adding, removing, or updating user account information, resetting passwords, etc. Answering technical queries and assisting users Responsibility for documenting the configuration of the system Troubleshooting any reported problems System performance tuning Assist the Vocera professional services team with the successful installation, integration, and deployment of the Extension Engage solution Assist the Vocera support services to report and troubleshoot issues Vocera strongly recommends that customers send a minimum of one designated administrator to Vocera provided system admin training (three days) at Vocera s office location in Fort Wayne, Indiana. System admin training for one attendee is included with quoted solution detailed in this statement of work. Additional attendees can be accommodated at an additional cost. Customer is responsible for all T&E charges associated with travel to Fort Wayne, as well as lodging and meals while attending training. The agenda for the three-day training course can be provided upon request. 10.6 Alarm Integration: Alarm-to-Device Training and Go-Live Support Services Professional Services Milestone: Delivery of Post-Training and Go Live Support Report 10.6.1 Provide up to a maximum of 300 alarm-to-device training seats via 38 alarm-to-device training sessions to educate end users on the processes for receiving, processing, retrieving and deleting alert notifications on their Vocera device. 10.6.1.1 Training sessions should be scheduled for up to 60 minutes. 10.6.1.2 Alarm-to-device class size is not to exceed eight (8) seats. 10.6.2 Customer Trainer(s) will train all remaining staff. 10.6.3 Vocera will work with the customer to establish the training schedule. 10.6.4 Customer is responsible for ensuring full attendance to each training session scheduled. 10.6.5 Provide alarm-to-device go-live support on each nursing unit as alarm delivery is activated. Alarm-to-device go-live support should be scheduled for up to two (2) hours per nursing unit. Vocera University Vocera provides several training courses designed to promote Client self-sufficiency in administering, supporting and providing training on the Vocera solution. Customers interested in participating in a Vocera University course may find additional information regarding course content and costs at http://www.vocera.com/index.php/services/university. Customer Responsibilities To facilitate a productive engagement, Customer is responsible for the following: Provide a single point of contact to manage the Vocera implementation, obtain resources, schedule client personnel, and review and approve engagement deliverables. Acquire and configure all related server and network hardware and resources as identified by Vocera in its deployment sizing matrix (and/or specifications provided by Vocera at time of project initiation). Ensure hardware required for Vocera System is ready at the time services are provided. This includes rack mounting servers, procuring IP address for servers and configuring servers to network. Ensure the access points, network infrastructure, hardware and systems software support the requirements for the Vocera Communications System. These requirements are documented in Vocera Infrastructure Planning Guide. Provide the radio MAC, names and locations of all access points. Schedule all client personnel as necessary for implementation activities, and review and approve engagement deliverables. Ensure that all necessary client IT and clinical personnel as identified by Vocera are available at mutually agreed times and dates to support key meetings, including but not limited to call flow design meeting, clinical workshop, installation, assessment, and training. Ensure that all necessary client IT and clinical personnel as identified by Vocera review and sign off on deliverables. Any changes to deliverables after sign off will be handled through a change order process. Change Order request can be initiated by either the Client or by Vocera. Schedule all on-site Vocera services between the hours 12pm - 7pm, local time Monday, 7am - 7pm Tuesday through Thursday, and 7am - 12pm Friday. There is a 20% premium for services delivered outside of these hours. Vocera training services are performed in 8-hour days. Assign technical resources that have access and adequate permissions on the Vocera servers and configuration computers. Customer will need to have existing nurse call distributor install and configure any necessary components (HW/SW/Licensing) Customer will need to have existing nurse call distributor and the Customer team and/or partner work with Vocera to enable nurse call system caregiver call back functionality, if applicable Customer will coordinate and make available all 3rd party implementation resources necessary to deliver the project. Customer must provide access to all locations required for system installation, configuration and training. Customer is responsible for deployment, configuration and distribution of all charging stations. Assign a PBX engineer who will be responsible for configuring the PBX. Identify all staff to be trained by Vocera. Ensure the Vocera Systems Administrator is available to support the Vocera trainer at all times during the training classes, and make changes as necessary to the database to support modifications and changes uncovered during training. Identify help desk staff who can support any issues uncovered during training. Designate training rooms of adequate size with wireless coverage and a speaker phone for demonstration purposes. Provide a desk, telephone and internet access for the Vocera Implementation Team. Assumptions Vocera is not responsible for the following: Troubleshooting or maintaining hardware infrastructure, including servers, network, SQL Server Database and the PBX Third party system interfaces (licensing, configuration and interoperability) Acquisition of telephony switch / PBX Wireless remediation, including but not limited to configuration and/or adjustment to network controllers / settings Allocation of names and locations of access points Any services not included in this Statement of Work are considered out of scope Vendor Credentialing Vocera has corporate agreements with several Vendor Credentialing Agencies. Customer may require Vocera personnel assigned to this project to be credentialed by one of the following credentialing agencies: RepTrax Symplr Vendormate Services Quotation Summary Based on our understanding of your requirements, we estimate that 933 hours of Vocera Services will be required. Delivery of the Vocera solution requires no more than 17 separate trips on-site by Vocera Professional Services. Travel expenses will be billed as follows: JTR per diem rate for days spent on-site and airfare at actual cost. Travel expenses for project activities are not to exceed $38,868 if no additional trips on-site are required to complete the implementation of the solution (as a result of project schedule delays and/or changes related to Client deliverables, activities, wireless network and infrastructure readiness, staff availability for scheduled meetings and end user training, staffing assignments etc.,). An option to extend services can be exercised through standard terms and conditions of the GSA contract. Vocera staff are assigned and scheduled based on agreed to schedules. Any changes to confirmed schedules may cause scheduling conflicts or may cause Vocera to forfeit non-refundable costs incurred. Therefore, once a schedule for Vocera staff has been agreed to by Customer, schedule changes that do not have Vocera prior written approval and/or at least two (2) weeks prior notice are subject to delay fees. Delay fees may include non-refundable costs incurred and contracted services fees of scheduled work for the delayed staff previously scheduled. These fees will be managed through a Change Order to this Statement of Work. In the event additional services are required due to Customer not meeting the requirements outlined under Assumptions, project schedule delays and/or changes related to Customer deliverables, activities, wireless network and infrastructure readiness, staff availability for scheduled meetings and end user training, staff assignments, etc., Customer has the option to extend services per the terms and conditions of the GSA IT 70 contract. If this occurs, the Vocera project team will communicate with Customer regarding the additional scope and estimated cost of these additional services. Please allow a minimum of six (6) weeks after receipt of the completed Vocera order for kick-off and scheduling of the engagement. YOU MUST ENTER PRICING ON EACH LINE IN TABLE BELOW TO BE CONSIDERED FOR AWARD ITEM NUMBER DESCRIPTION OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT 0001 Vocera Enterprise License, 300 Users, NA 1.00 EA __________________ __________________ 0002 Vocera Enterprise License Add-on, 50 Users, NA 1.00 EA __________________ __________________ 0003 Engage, Enterprise License, Per Bed (Includes Platform License) 109.00 EA __________________ __________________ 0004 Software License, SIP Telephony, 6 Ports 2.00 EA __________________ __________________ 0005 B3000n, White Badge, inc. 1 yr warranty 385.00 EA __________________ __________________ 0006 B3000n, FIPS 140-2 Device License Ver 1.0 385.00 EA __________________ __________________ 0007 B3000 Series Battery, White 770.00 EA __________________ __________________ 0008 B3000, Charger, 8-Bay, NA 55.00 EA __________________ __________________ 0009 B3000, Charger, Single-Bay, NA 20.00 EA __________________ __________________ 0010 B3000, Double-Breakaway Lanyard, 25-Pack 20.00 EA __________________ __________________ 0011 B3000, Universal Clip, 25-Pack 8.00 EA __________________ __________________ 0012 Training Kit, Vocera, 100 Users 7.00 EA __________________ __________________ 0013 Engage, 1u Appliance 2.00 EA __________________ __________________ 0014 Engage, Digi One SP Serial Converter 2.00 EA __________________ __________________ 0015 Vocera Premier Support, Enterprise Lic, 300 Users 1.00 EA __________________ __________________ 0016 Vocera Premier Support, Enterprise Lic, 50 User Add-On 1.00 EA __________________ __________________ 0017 Engage, Premier Support, Enterprise License, Per Bed(Includes Platform License) 109.00 EA __________________ __________________ 0018 Engage, Premier Support, 1u Appliance 2.00 EA __________________ __________________ 0019 Vocera Premier Support, SIP Telephony, 6 ports 2.00 EA __________________ __________________ 0020 Software Delivery, Electronic Software Delivery 1.00 EA __________________ __________________ 0021 Warranty, B3000 / B3000n Customer Care, 2-Year extension 385.00 EA __________________ __________________ 0022 Service, Workflow, Implementation and Training Services (per hour) 933.00 EA __________________ __________________ 0023 Service, Reimbursable Expenses 38,868.00 EA __________________ __________________ GRAND TOTAL __________________ If shipping ORIGIN: Must indicate on Quote; otherwise, Purchase order will be processed as Destination All Offers and responses must be submitted electronically Brand Name or Equal Requesting Service will review submitted quotes as Technical experts to determine if technically acceptable QUOTE FORMAT AND EVALUATION CRITERIA Offerors shall provide only one quote. Quote should be emailed to Lori.Ellis2@va.gov NLT 08/21/2017 at 2:00 pm CST. Non-compliance with this requirement will result in disqualification of both quotes. The quotes will be evaluated on a lowest price technically acceptable, with past performance as part of the technical evaluation. Quotes shall be responded to via e-mail. All vendors must be registered and complete all entries in the System for Award Management (SAM) in order to be considered for award. Potential vendors may register at the following web site: https://www.sam.gov/portal/public/SAM Quotes must be received on/or before August 21, 2017 at 2:00 PM CST to be considered for award. Vendors shall provide a minimum quote acceptance period of 90 days after RFQ closing for offers. Award: The offeror s initial quote should contain the offeror s best terms from a price standpoint. Offerors are cautioned to submit sufficient information and in the format specified in the quote instructions. Offerors may be contacted to resolve minor or clerical errors and the Contracting Officer reserves the right to award without further conversations. Place of Performance: VA Medical Center Louisville, KY The government intends to award a contract as a result of this RFQ that will include the terms and conditions set forth herein. To facilitate the award process, ALL quotes shall include a statement regarding the terms and conditions herein as follows: "The terms and conditions in the RFQ are acceptable to be included in the award document without modification, deletion, or addition." OR "The terms and conditions in the RFQ are acceptable to be included in the award document with the exception, deletion, or addition of the following:" Quoter shall list exception(s) and rationale for the exception(s). Offerors must complete annual representations and certifications on-line at http://www.acquisition.gov in accordance with FAR 52.212-3, Offerors Representations and Certifications Commercial Items. 52.252-2 Clauses Incorporated by Reference (FEB 1998) This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es): http://www.acquisition.gov/far/index.html http://www.va.gov/oal/library/vaar/index.asp 52.212-4 Contract Terms and Conditions Commercial Items (JAN 2017) 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders-Commercial Items (JAN 2017) 52.203-6 Restrictions on Subcontractor Sales to the Government (SEPT 2006), with Alternate I (OCT 1995) 52.204-10 Reporting Executive Compensation & First-Tier Subcontract Awards (OCT 2016) 52.209-6 Protecting the Government s Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment (OCT 2015) 52.219-8 Utilization of Small Business Concerns (NOV 2016) 52.219-9 Small Busi52.ness Subcontracting Plan (JAN 2017) 52.219-28 Post Award Small Business Program Rerepresentation (JUL 2013) 52.222-3 Convict Labor (JUNE 2003) 52.222-19 Child Labor--Cooperation with Authorities and Remedies (OCT 2016) 52.222-35 Equal Opportunity for Veterans (OCT 2015) 52.222-36 Equal Opportunity for Workers with Disabilities (JUL 2014) 52.222-37 Employment Reports on Veterans (FEB 2016) 52.222-40 Notification of Employee Rights Under the National Labor Relations Act (DEC 2010) 52.222-50 Combating Trafficking in Persons (MAR 2015) 52.222-54 Employment Eligibility Verification (OCT 2015) 52.222-60 Paycheck Transparency (Executive Order 13673) (OCT 2016) 52.223-18 Encouraging Contractor Policies to Ban Text Messaging While Driving (AUG 2011) 52.225-3 Buy American--Free Trade Agreements--Israeli Trade Act (MAY 2014) 52.225-13 Restrictions on Certain Foreign Purchases (JUNE 2008) 52.232-33 Payment by Electronic Funds Transfer System for Award Management (JUL 2013 (End of Clause) 852.203-70 Commercial Advertising (JAN 2008) The bidder or offeror agrees that if a contract is awarded to him/her, as a result of this solicitation, he/she will not advertise the award of the contract in his/her commercial advertising in such a manner as to state or imply that the Department of Veterans Affairs endorses a product, project or commercial line of endeavor. (End of Clause) 852.232-72 Electronic Submission of Payment Requests (NOV2012) (a) Definitions. As used in this clause- (1) Contract financing payment has the meaning given in FAR 32.001. (2) Designated agency office has the meaning given in 5 CFR 1315.2(m). (3) Electronic form means an automated system transmitting information electronically according to the accepted electronic data transmission methods and formats identified in paragraph (c) of this clause. Facsimile, e-mail, and scanned documents are not acceptable electronic forms for submission of payment requests. (4) Invoice payment has the meaning given in FAR 32.001. (5) Payment request means any request for contract financing payment or invoice payment submitted by the contractor under this contract. (b) Electronic payment requests. Except as provided in paragraph (e) of this clause, the contractor shall submit payment requests in electronic form. Purchases paid with a Government-wide commercial purchase card are considered to be an electronic transaction for purposes of this rule, and therefore no additional electronic invoice submission is required. (c) Data transmission. A contractor must ensure that the data transmission method and format are through one of the following: (1) VA s Electronic Invoice Presentment and Payment System. (See Web site at http://www.fsc.va.gov/einvoice.asp.) (2) Any system that conforms to the X12 electronic data interchange (EDI) formats established by the Accredited Standards Center (ASC) and chartered by the American National Standards Institute (ANSI). The X12 EDI Web site (http://www.x12.org) includes additional information on EDI 810 and 811 formats. (d) Invoice requirements. Invoices shall comply with FAR 32.905. (e) Exceptions. If, based on one of the circumstances below, the contracting officer directs that payment requests be made by mail, the contractor shall submit payment requests by mail through the United States Postal Service to the designated agency office. Submission of payment requests by mail may be required for: (1) Awards made to foreign vendors for work performed outside the United States; (2) Classified contracts or purchases when electronic submission and processing of payment requests could compromise the safeguarding of classified or privacy information; (3) Contracts awarded by contracting officers in the conduct of emergency operations, such as responses to national emergencies; (4) Solicitations or contracts in which the designated agency office is a VA entity other than the VA Financial Services Center in Austin, Texas; or (5) Solicitations or contracts in which the VA designated agency office does not have electronic invoicing capability as described above. (End of Clause) 852.246-70 Guarantee (JAN 2008) The contractor guarantees the equipment against defective material, workmanship and performance for a period of one year, said guarantee to run from date of acceptance of the equipment by the Government. The contractor agrees to furnish, without cost to the Government, replacement of all parts and material that are found to be defective during the guarantee period. Replacement of material and parts will be furnished to the Government at the point of installation, if installation is within the continental United States, or f.o.b. the continental U.S. port to be designated by the contracting officer if installation is outside of the continental United States. Cost of installation of replacement material and parts shall be borne by the contractor. (End of Clause) 852.246-71 Inspection (JAN 2008) Rejected goods will be held subject to contractors order for not more than 15 days, after which the rejected merchandise will be returned to the contractor s address at his/her risk and expense. Expenses incident to the examination and testing of materials or supplies that have been rejected will be charged to the contractor s account. (End of Clause) The following RFQ provisions apply to this acquisition: 52.204-22 Alternative Line Item Proposal. (a) The Government recognizes that the line items established in this solicitation may not conform to the Offeror's practices. Failure to correct these issues can result in difficulties in acceptance of deliverables and processing payments. Therefore, the Offeror is invited to propose alternative line items for which bids, proposals, or quotes are requested in this solicitation to ensure that the resulting contract is economically and administratively advantageous to the Government and the Offeror. (b) The Offeror may submit one or more additional proposals with alternative line items, provided that alternative line items are consistent with subpart 4.10 of the Federal Acquisition Regulation. However, acceptance of an alternative proposal is a unilateral decision made solely at the discretion of the Government. Offers that do not comply with the line items specified in this solicitation may be determined to be nonresponsive or unacceptable. Points of Contact Contract Specialist Name: Lori L Ellis Organization: NCO 9 Phone No.: 615-225-6338 E-Mail Address: Lori.Ellis2@va.gov Contractor Point of Contact: Contractor Legal Business Name: TO BE DETERMINED DUNS: CAGE CODE: Contractor POC: E-Mail Address: Phone Number: Fax Number:
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/spg/VA/NaVAMC/VAMCCO80220/VA24917Q0997/listing.html)
 

Document(s)

Attachment
 

File Name: VA249-17-Q-0997 VA249-17-Q-0997.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3727398&FileName=VA249-17-Q-0997-000.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3727398&FileName=VA249-17-Q-0997-000.docx

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Record

SN04625305-W 20170813/170811232216-f5ee8e321250ae0ffdb1fdd92cbb9e53 (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

---

| FSG Index  |  This Issue's Index  |  Today's FBO Daily Index Page |