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FBO DAILY - FEDBIZOPPS ISSUE OF AUGUST 23, 2017 FBO #5752
DOCUMENT

D -- Annual service maintenance for the Data Innovations Software/License Support at VA Southern Nevada Health Care System (VANHCS) - Attachment

Notice Date

8/21/2017
 

Notice Type

Attachment
 

NAICS

541519 — Other Computer Related Services
 

Contracting Office

Department of Veterans Affairs;Network Contracting Office 21;VA Southern Nevada Healthcare System;6900 N. Pecos Road, Building 6;North Las Vegas NV 89086
 

ZIP Code

89086
 

Solicitation Number

VA26117N0998
 

Response Due

8/28/2017
 

Archive Date

9/27/2017
 

Point of Contact

Trong V Nguyen
 

E-Mail Address

1-9000
 

Small Business Set-Aside

N/A
 

Description

ase return this sources sought information if you are interested and capable of performing the requirement to trong.nguyen@va.gov by 12 pm PST, August 28, 2017. SOURCES SOUGHT SYNOPSIS ONLY Data Innovations Software/License Support for VA Southern Nevada Healthcare System This is a sources sought announcement ONLY and is NOT a request for proposals or quotes. This notice is neither a request for competitive proposal or solicitation of offerors. This notice is to assist the VA in determining sources, reviewing commercial terms and conditions and ensuring a best value to the Government. The attached Statement of Work is draft format and utilized for market research purposes only and seeking possible contractors that can perform the requirement. The purpose of this request is to gain knowledge of potential qualified sources and their size classification (hubzone, 8(a), small, small disadvantage, service disabled veteran owned small business, or large business) relative to NACIS 541519. Size standard is currently $27.5 Million. The Department of Veterans Affair, Network Contracting Office 21, is seeking sources for Data Innovations Software/License Support for the VA Southern Nevada Healthcare System (VASNHS). Southern Nevada Healthcare System 6900 N. Pecos Rd. North Las Vegas, NV 89086 In response to this announcement, please provide the information below: Company Name: DUNS Number: Address: Contact Name: Phone No: Email: Business size information Select all that applies: o Small Business o Emerging Small Business o Small Disadvantaged Business o Certified under Section 8(a) of the Small Business Act o HubZone o Woman Owned o Certified Service-Disabled Veteran Owned Small Business (registered in VetBiz.gov) o Veteran Owned Small Business (registered in VetBiz.gov) FSS/ GSA Contract Holder Yes No FSS/ GSA Contract Number Effective Date / Expiration Date Please indicate if you would utilize a subcontractor in performing the requirement and supply the information below. Yes No The results of this market research will assist in the determination if a set-aside is in the best interest. Please complete this information for EACH sub-contractor. What duties will they perform under this requirement? What percentage of the contract requirement will they perform? Company Name: DUNS Number: Address: Contact Name: Phone No: Email: Business size information Select all that applies: o Small Business o Emerging Small Business o Small Disadvantaged Business o Certified under Section 8(a) of the Small Business Act o HubZone o Woman Owned o Certified Service-Disabled Veteran Owned Small Business (registered in VetBiz.gov) o Veteran Owned Small Business (registered in VetBiz.gov) If a solicitation is issued it will be announced at a later date, and all interested parties must respond to that solicitation announcement separately from this response. Responses to this sources sought is not a request to be added to a prospective bidders list or to receive a copy of the solicitation. Information received as a result of this notice will normally be considered solely for the purpose of determining whether to conduct a competitive procurement. This notice does not represent a commitment by the Government to pay for costs incurred in the preparation and submission of information or any other costs incurred as a response to this announcement. Please return this sources sought information if you are interested and capable of performing the requirement to trong.nguyen@va.gov by 12 pm PST, August 28, 2017. DRAFT SOW STATEMENT OF WORK (SOW) 1. Description of Services. Service Contract: The Contractor shall provide all personnel, equipment, tools, supervision, other items and services necessary to ensure that annual service maintenance for the Data Innovations Software/License Support at VA Southern Nevada Health Care System (VANHCS) is performed. 2. Background. This contract request is for the Software/License support of the Data Innovations (DI) Integrated Laboratory Management Systems currently installed at VASNHS. Data Innovations leads the way with the connections needed to interface automation, instrumentation, information systems and locations. Through the years they ve worked with virtually every LIS/HIS and diagnostic equipment manufacturer. That experience translates into faster, easier installations, even installations of connectivity of multiple instruments, in multiple disciples, in multiple sites with multiple LIS systems. The staff at VASNHS is not tooled up or factory trained to do the software support of the Data Innovations. Due to the sophisticated technical and proprietary nature of this Software and License support it should be maintained under a service contract. Place of performance is VASNHS Medical Center 6900 N Pecos Rd North Las Vegas, NV 89086. 3. Equipment. The equipment included in the service agreement is stated below: The government reserves the right to increase or decrease the equipment included as needed. EE#:N/A Equipment Description: IM License # NT-073860 Serial#: 60300739 Acquisition Date: 4-5-2012 Location: 2D340 4. Specific Tasks. Service Technician Personnel: All equipment service related activities need to be performed by technicians certified by Data Innovations for service of the Data Innovations Software/License support. Technicians must have successfully completed all Data Innovations required training and the training courses must be led by a certified Data Innovations trainer. Service Hours: Service is to be performed during VASNHS normal business hours, M - F, 07:30AM to 4:00PM- Excluding federal holidays. Activities and Required Services Included in Contract costs: 1. Scope of Services. The service coverage specified for each item of equipment set forth in the Service Agreement Supplement shall consist of the following: a) Telephone Assistance from the Company s hotline ( OCD Hotline ), available seven days per week and twenty-four hours per day b) When OCD Hotline determines that the Customer has a problem that cannot be resolved with telephone assistance a Field Engineer will be dispatched. c) On-Site service performed by Field Engineers during contract coverage hours Availability of patches, updates, enhancements, and new versions of the software covered. Access to the Driver Download web page for updated and new drivers. Access to the Language Locale web page for updated and new language locale. Individual username and password access for online customer service requests. Allows creation and tracking of support requests. Includes a Knowledge Base. Opportunity to join any of the email notification services. d) Customer agrees that neither it nor its employees or agents will alter or modify any part of the software, unless such action is expressly authorized in writing by Company. Any modification of or damage to any part of the software, whether by misuse, negligence, unauthorized repair or relocation, improper site preparation, unauthorized or improper integration with other products, accident, act of nature or otherwise (unless attributable to Company s negligence), may result in service charges to repair the software or to otherwise bring the software back into compliance with Company s specifications for such software or, at Company s discretion, may void all service obligations of Company hereunder. e) Customer shall notify Company prior to relocating any equipment. Any such relocation made without the express prior written approval of Company shall void all service obligations hereunder. Charges associated with the relocation and setups at a new location are not covered under this agreement. f) Where Customer does not take title to equipment, upon termination of this agreement, Customer shall return the equipment to Company in good working condition, normal wear and tear excepted. g) No person is authorized to expand or in any way modify the expressed obligations described above. 4. How to Obtain Service. Customer can reach Company s Customer Support Center by calling (800) 421-3311. 5. Billing and Terms of Payment. Commercial billings are in advance and prices will vary dependent upon billing arrangements (multi-year, semi- annual, annual or quarterly as specified in the attached Service Agreement Supplement). All payments are due and payable within thirty (30) days of invoice date, except for renewals, which are due by the renewal date. Customer is liable for the agreed date to annual charge beginning on the contract effective date. 6. Renewal. Company will provide for renewal, at the prices and terms then in effect, as long as a Service Agreement is available. Service technicians are to check in with the Security Officer on Duty at the clinic where work is to be performed. Service technicians are to check in & out with Biomedical Engineering @ (upon arriving at the clinic for performance of work. BioMed will provide the contract employee an escort. Service Report. Contractor shall provide a written service report for the Government records of repair. The report shall include the repairs provided, parts replaced, and any additional maintenance information deemed necessary by the manufacturer to ensure the highest level of operation. This report shall be forwarded electronically to vhalasbiomed@va.gov utilizing Microsoft suite software or PDF no later than five (5) days after repairs. 5. Government-Furnished Equipment (GFE)/Government-Furnished Information (GFI). The VASNHS will not provide any GFE. 6. Other Pertinent Information or Special Considerations. Since this equipment is Data Innovations proprietary equipment/Software only. All persons involved from the contractor should have extensive knowledge of the Data Innovations equipment. a. Identification of Possible Follow-on Work. No follow on work is expected at this time upon completion of this awarded contract. b. Identification of Potential Conflicts of Interest (COI). All bidders shall inform the VASNHS of any COI that may exist where the nature of the work to be performed may, without some restriction on future activities, (1) result in an unfair competitive advantage to the contractor or (2) impair the contractor s objectivity in performing the contract work. c. Identification of Non-Disclosure Requirements. No sensitive or proprietary information is needed or supplied for this project. d. Packaging, Packing and Shipping Instructions. Shipping. The contractor shall provide the required shipping materials (box and packing materials) to ensure the sensitive equipment is securely packed. These shipping material costs shall be included in the overall shipping quote provided to the Government.. e. Inspection and Acceptance Criteria. Equipment and service support services shall be monitored by the VASNHS COR along with contractor representatives to ensure all aspects of contract are being met. 7. Risk Control The VASNHS is an active hospital and therefore will require consideration to those areas with patients and staff. 8. Security Contractors, contractor personnel, subcontractors, and subcontractor personnel shall be subject to the same Federal laws, regulations, standards, and VA Directives and Handbooks as VA and VA personnel regarding information and information system security. A prohibition on unauthorized disclosure: "Information made available to the contractor or subcontractor by VA for the performance or administration of this contract or information developed by the contractor in performance or administration of the contract shall be used only for those purposes and shall not be used in any other way without the prior written agreement of the VA." See VA Handbook 6500.6, Appendix C, paragraph 3.a. A requirement for data breach notification: Upon discovery of any known or suspected security/privacy incidents, or any unauthorized disclosure of sensitive information, including that contained in system(s) to which the contractor/subcontractor has access, the contractor/subcontractor shall immediately and simultaneously notify the COR, the designated ISO, and Privacy Officer for the contract. The term 'security incident' means an event that has, or could have, resulted in unauthorized access to, loss or damage to VA assets, or sensitive information, or an action that breaches VA security procedures. See VA Handbook 6500.6, Appendix C, paragraph 6.a. A requirement to pay liquidated damages in the event of a data breach: "In the event of a data breach or privacy incident involving any SPI the contractor processes or maintains under this contract, the contractor shall be liable to VA for liquidated damages for a specified amount per affected individual to cover the cost of providing credit protection services to those individuals." See VA Handbook 6500.6, Appendix C, paragraph 7.a., 7.d. A requirement for annual security/privacy awareness training: "Before being granted access to VA information or information systems, all contractor employees and subcontractor employees requiring such access shall complete on an annual basis either: (i) the VA security/privacy awareness training (contains VA's security/privacy requirements) within 1 week of the initiation of the contract, or (ii) security awareness training provided or arranged by the contractor that conforms to VA's security/privacy requirements as delineated in the hard copy of the VA security awareness training provided to the contractor. If the contractor provides their own training that conforms to VA's requirements, they will provide the COR or CO, a yearly report (due annually on the date of the contract initiation) stating that all applicable employees involved in VA's contract have received their annual security/privacy training that meets VA's requirements and the total number of employees trained. See VA Handbook 6500.6, Appendix C, paragraph 9. A requirement to sign VA's Rules of Behavior: "Before being granted access to VA information or information systems, all contractor employees and subcontractor employees requiring such access shall sign on an annual basis an acknowledgment that they have read, understand, and agree to abide by VA's Contractor Rules of Behavior which is attached to this contract." See VA Handbook 6500.6, Appendix C, paragraph 9, Appendix D. Note: If a medical device vendor anticipates that the services under the contract will be performed by 10 or more individuals, the Contractor Rules of Behavior may be signed by the vendor's designated representative. The contract must reflect by signing the Rules of Behavior on behalf of the vendor that the designated representative agrees to ensure that all such individuals review and understand the Contractor Rules of Behavior when accessing VA's information and information systems. Bio-Medical devices and other equipment or systems containing media (hard drives, optical disks, etc.) with VA sensitive information must not be returned to the vendor at the end of lease, for trade-in, or other purposes." See VA Handbook 6500.6, Appendix C, paragraph 5.h., for the specific options. The C&A requirements do not apply and a Security Accreditation Package is not required.
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/notices/6773d678342bb3166bf82a79cd58b88e)
 

Document(s)

Attachment
 

File Name: VA261-17-N-0998 VA261-17-N-0998.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3747542&FileName=VA261-17-N-0998-000.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3747542&FileName=VA261-17-N-0998-000.docx

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Record

SN04637895-W 20170823/170821231411-6773d678342bb3166bf82a79cd58b88e (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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