SPECIAL NOTICE
D -- Task Management Tool
- Notice Date
- 8/28/2017
- Notice Type
- Special Notice
- NAICS
- 511210
— Software Publishers
- Contracting Office
- Department of the Air Force, Air Mobility Command, 6th Contracting Squadron, 2610 Pink Flamingo Ave, MacDill AFB, Florida, 33621-5119, United States
- ZIP Code
- 33621-5119
- Solicitation Number
- FA4814-17-T-F047
- Archive Date
- 9/27/2017
- Point of Contact
- Yvette D. Prioleau, Phone: 813-828-1872, Leyla L. Campbell, Phone: 813-828-4018
- E-Mail Address
-
yvette.prioleau.1@us.af.mil, leyla.campbell@us.af.mil
(yvette.prioleau.1@us.af.mil, leyla.campbell@us.af.mil)
- Small Business Set-Aside
- N/A
- Description
- THIS IS NOT A REQUEST FOR COMPETITIVE PROPOSALS. This is a notice of intent to award a sole source contract under statutory authority Section 4202 of the Clinger-Cohen Act of 1996 as implemented by FAR 13.501 (a), "Only One Responsible Source and No Other Supplies or Services Will Satisfy Agency Requirements." United States Special Operations Command (USSOCOM), 7701 Tampa Point Blvd, Tampa, FL 33621, and United States Central Command (USCENTCOM), 8401 Marina Bay Drive, Tampa, FL 33621, requires the purchase of maintenance and technical support to include phone, email, and onsite technical support for existing Accenture Federal Services, LLC Task Management Tool (TMT). The 6th Contracting Squadron intends to make an award to Accenture Federal Services, LLC, of 800 North Glebe Rd #300, Arlington, Virginia 22203-1807. Interested parties may e-mail yvette.prioleau.1@us.af.mil, not later than Tuesday, 12 September 2017, 9:00 a.m. EST. V. DEMONSTRATION THAT THE CONTRACTORS UNIQUE QUALIFICATIONS OR NATURE OF THE ACQUISITION REQUIRES THE USE OF THE AUTHORITY CITED ABOVE (APPLICABILITY OF AUTHORITY) TMT is required by the J-6 to be used by the COCOMs and their respective subordinate units. Early versions of TMT were developed by Avanade, a company that was founded in 2000 by Microsoft and Accenture LLP (Accenture). The TMT-related business portion of Avanade was eventually transferred to Accenture Federal Services, LLC (AFS), who is owned by Accenture. Accordingly, Accenture is now the sole seller of TMT and does not have any authorized resellers and owns the exclusive rights to sell the TMT license as part of an inter-agreement with Avanade. Avanade owns the underlying source code they originally developed, however, any version subsequent to TMT 2.x is proprietary to Accenture. TMT is a custom solution which adds to and leverages a number of existing Microsoft technologies. The implementation of the TMT requirements represents a combination of deep product configuration and some custom components to address customers' requirements. Accenture TMT capabilities are uniquely customized and require specific network configurations that only Accenture is able to provide. TMT is currently managed on FA4814-12-C-0031 and was awarded by 6 CONS as a sole- source service to AFS (Large Business) for a total contract amount of $5,195,376.76. In a letter dated 14 August 2017, Accenture confirmed Avanade and several predecessor entities are the sole developer of the Task Management Tool and the application is proprietary to both Avanade and Accenture. Accenture has also stated they will not provide access to their source code to other companies. This highly specialized product supports USSOCOM & USCENTCOM Business Systems Branch, Enterprise Information Management (EIM) Program Management Office (PMO), all locations and USSOCOM & USCENTCOM HQs on this requirement. To date, TMT is the only CRM based tasking tool that provides the ability to send and track tasks within the TMT environment, including to and from those who do not possess a CRM license. This capability affords the flexibility to maintain a task (regardless of destination) within the TMT environment under any circumstance. TMT also allows the ability to apply privacy settings for specific tasks without imposing blanket privacy restrictions and to date TMT is the only shelf tasking solution that affords this built-in privacy setting. Awarding to any other vendor that could meet these needs will result in substantial duplication of costs. Accenture's Federal Customer Relationship Management (CRM) - TMT application is proprietary to Accenture. AFS is the only company that can provide and support this TMT application for United States federal agencies. AFS CRM-TMT capabilities are uniquely customized and require specific network configurations that only AFS can provide, These configurations include CRM-TMT and Microsoft Active Directory Integration used to improve end-user self-service (Auto-pull/push CRM account creation), CRM-TMT integration with Microsoft's GAL which allows the pulling of email contacts/distribution lists from GAL for addressing response email, CRM-TMT deployment of Senior Leader Approval (SLAP) capability, CRM-TMT deployment of recurring taskers: Weekly, Monthly, yearly, and CRM-TMT Microsoft Outlook's Button Install (Repackage) push via SMS. AFS's CRM-TMT software suite is the only customer relationship software task management system available that is compatible with USSOCOM & USCENTCOM EIM's Microsoft-centric network applications. It is necessary that the CRM-TMT being acquired is compatible and interchangeable with USSOCOM & USCENTCOM EIM's existing network. The USSOCOM & USCENTCOM EIM version of TMT must be fully compatible and inter-operable with these versions. The customized code is intellectual property of AFS. Therefore, this requirement will be a follow-on to the sustainment of the high specialized software, TMT. The government has never received the TMT source code and has no right to require delivery of the source code. The government is also not able to gain access to TMT source code form any entity other than AFS. Accenture's federal CRM-TMT software suite is the only customer relationship software task management system available that is compatible with USSOCOM & USCENTCOM EIM's Microsoft-centric network applications. It is necessary that the CRM-TMT suite being acquired is compatible and interchangeable with USSOCOM & USCENTCOM EIM's existing network "and" Accenture is the sole supplier of TMT to multiple Air Force Major Commands and Headquarters Air Force and used by the Secretary and his staff. The USSOCOM & USCENTCOM EIM version of TMT must be fully compatible and inter-operable with these versions. No other contractor has developed a commercial off-the-shelf (COTS) CRM-TMT on the Microsoft Dynamic CRM 4.0 platform capable of meeting USSOCOM's & USCENTCOM's needs and is in consonance with the USSOCOM & USCENTCOM current TMT configuration baseline. The solution is scalable and flexible and enables federal agencies to communicate, research, and respond to tasks with maximum efficiency and accuracy. Accenture's intellectually developed proprietary software solution CRM-TMT has been successfully deployed and is in use at USAFE, Air Force District of Washington (AFDW), MNF-1, AMC, NORTHCOM, ACC, USMC, USSTRATCOM, EUCOM, USASOC, and AFRICOM. Over $7.3 million has been invested in the Task Management Tool throughout USSOCOM and USCENTCOM. The customers estimate it would take approximately seven months to implement a new system to include training individuals to use a new system. This would result in a loss of productivity while individuals are trained to use a new system and downtime due to installing and testing a new system. This is a follow-on contract that provides TMT base wide and throughout the USSOCOM Enterprise. Installing an entirely new system would result in substantial duplication of cost to the Government that is not expected to be recovered through competition and would result in unacceptable delays. The Government has already paid to install, test, and train individuals on TMT. Accordingly, AFS is the only firm capable of providing the supplies described in Section III without the USAF experiencing substantial duplication of cost that could not be expected to be recovered through competition.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/USAF/AMC/6CS/FA4814-17-T-F047/listing.html)
- Place of Performance
- Address: MacDill AFB, Tampa, Florida, 33621, United States
- Zip Code: 33621
- Zip Code: 33621
- Record
- SN04650280-W 20170830/170828232233-d13bacbaab195fc8a3605e48277dafbd (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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