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FBO DAILY - FEDBIZOPPS ISSUE OF AUGUST 31, 2017 FBO #5760
DOCUMENT

J -- Full Service agreement for Siemens Biograph PET CT System - Attachment

Notice Date
8/29/2017
 
Notice Type
Attachment
 
NAICS
811219 — Other Electronic and Precision Equipment Repair and Maintenance
 
Contracting Office
Department of Veterans Affairs;Gulf Coast Veterans Health Care System;Network Contracting Office 16;400 Veterans Avenue;Biloxi MS 39531
 
ZIP Code
39531
 
Solicitation Number
VA25617N1409
 
Response Due
9/6/2017
 
Archive Date
11/5/2017
 
Point of Contact
Tina Harris
 
E-Mail Address
k
 
Small Business Set-Aside
N/A
 
Description
This is a SOURCE SOUGHT NOTICE ONLY for the purpose of Market Research. Response to this notice will be used for information and planning purposes. No proposals or quotes are being requested or accepted with this notice. THIS IS NOT A SOLICITATION FOR PROPOSALS or QUOTES and NO CONTRACT SHALL BE AWARDED FROM THIS NOTICE. This notice shall NOT be construed as solicitation or as an obligation on the part of the Department of Veterans Affairs (VA). Responses to this sources sought is not a request to be added to a prospective bidders list or to receive a copy of the solicitation. The Network Contracting Office 16, is seeking preferably SDVOSB/Small Businesses (but will accept other than small business for market research) capable of providing Maintenance and Repair Services for the Siemens Biograph TruePoint 40, PET CT System for the Overton Brooks VA Medical Center, Shreveport, LA 71101. SEE DRAFT STATEMENT OF WORK: GENERAL PROCEDURE The Contractor shall provide all parts and labor for preventive and full remedial maintenance, with glassware coverage and chiller coverage option, for the Government owned Siemens Biograph TruePoint 40, PET CT system, located Overton Brooks VA Medical Center (OBVAMC), Shreveport, LA. The complete bid schedule is shown in Section B.4. The Contractor shall be ISO 9001 certified by the International Organization for Standardization. PREVENTIVE MAINTENANCE INSPECTION AND SERVICE The Contractor shall perform on-site, preventive maintenance and repair services in accordance with manufacturer/factory specifications. The Contractor shall inspect, adjust, lubricate, repair and test the equipment to ensure safe and reliable operation as required by manufacturer specifications. The Contractor shall furnish all test equipment and parts in accordance with paragraph 6 below. After completion of maintenance, the Contractor shall operate the system to ensure that all components meet required standards as outlined in the manufacturer s specifications. All components and controls shall be checked and adjusted if necessary or applicable. Preventive maintenance inspections (PMIs) shall be performed during normal working hours from 8:00 a.m. to 5:00 p.m. The Contracting Officer s Representative (COR) and the Contractor shall schedule PMIs six (6) weeks in advance. Prior to service, the Contractor shall provide to the COR a maintenance schedule of the service to be performed. Inspections may be completed prior to the scheduled date. The COR shall have the authority to reschedule PMIs, with concurrence of the Contractor, due to emergency situations. The Contractor shall ensure that all equipment maintained or serviced is in optimal operating condition upon completion of this contract. REMOTE SERVICE The Contractor shall provide approved Virtual Private Network (VPN) tunnel access for remote service capabilities as coordinated by the COR. PERSONNEL QUALIFICATIONS/EXPERIENCE Technicians shall be fully trained for and experienced with performing installation, maintenance and service on all components of the specific medical equipment covered by this contract. SYSTEM UPGRADES/SOFTWARE The Contractor shall upgrade hardware and software and mechanical parts to ensure safety and reliability at no additional charge to the Government. Installation of system upgrades shall be coordinated with the COR. The Contractor shall also provide customer notifications and operator manuals within 10 days of their release or publication. PARTS All parts used shall be of the original manufacturer s design and specification. The Contractor shall replace malfunctioning, defective, worn or unserviceable parts immediately to ensure safe operation of the equipment and prevent undue downtime that would adversely impact patient health. Any delays shall be approved by the COR. Unusable parts and the labor to replace them shall be provided at no cost to the Government. Replacement parts shall become the property of the Government. The Contractor shall obtain COR approval before disposing of Government property. System/service software and disk drives containing VA sensitive information shall be returned to the COR for proper disposition in accordance with paragraph 10.e. below. The Contractor shall have complete service documentation, including necessary manuals, passwords, service keys, dongles, bootable jump drives and schematics. The Contractor shall ensure that two validated copies of the following are on-site at the OBVAMC and available to the in-house Bio-Medical Engineering staff: all service materials, schematics, parts lists, operating software, advanced service software, service keys, dongles, passwords, system back-up data, calibration and configuration data. Replaced parts covered by the PMI or intervening services shall be itemized as no-charge items on the Contractor s invoice and shall be identified by part number and price as listed on the manufacturer s schematics or parts list. REMOVAL OF EQUIPMENT If equipment requires off-site repair, as determined by the contractor and the COR, at the Contractor s plant or an authorized repair station, the Contractor shall obtain approval to remove the equipment via a signed Property Pass from the COR. The Contractor shall not remove equipment to perform minor repairs. The Contractor assumes full responsibility for the equipment while it is off-site, including equipment repairs and any loss or damage to the equipment while it is off-site or in transit. The Contractor shall pay all transportation charges. SERVICE CALLS, NOTIFICATION AND RESPONSE TIME The Contractor shall provide telephone support Monday through Friday from 8:00 a.m. to 5:00 p.m. at no additional charge to the Government. The Contractor shall verbally respond to calls placed to the telephone support number within 60 minutes. The Contractor shall physically respond to on-site service requests within six (6) hours of the call for service. The Contractor shall also provide an emergency contact for use by the COR: Name: ____________________________________________ Telephone No: ____________________________ Fax No: ______________________ REPORTING Upon arrival at the OBVAMC, the Contractor shall report to the COR or his designated back-up. Before leaving, the Contractor shall submit to the COR or designated back-up a written report of activities while onsite. At a minimum, this report shall contain a detailed description of service performed, parts replaced and any recommendations regarding the equipment. If services are performed outside of normal working hours, the Contractor shall leave the written report in a location designated in advance by the COR. CONTRACT SECURITY Equipment maintenance/installation contracts that may involve Contractor access or incidental exposure to VA sensitive personal information in order to provide services to the VA are subject to the appropriate statutory requirements under U.S.C. § § 5723 and 5725: Prohibition of Unauthorized Disclosure Information made available to the Contractor or Subcontractor by VA for the performance or administration of this contract or information developed by the Contractor or Subcontractor in performance or administration of the contract shall be used only for those purposes and shall not be used in any other way without the prior written agreement of the VA. Requirement for Data Breach Notification Upon discovery of any known or suspected security/privacy incident, or any unauthorized disclosure of sensitive information including that contained in system(s) to which the Contractor or Subcontractor has access, the Contractor/Subcontractor shall immediately and simultaneously notify the COR, the designated ISO, and the Privacy Officer for the contract. The term security incident means an event that has or could have resulted in unauthorized access to, loss of, or damage to VA assets or sensitive information, or an action that breaches VA security procedures. Requirement for Annual Security/Privacy Awareness Training Before being granted access to VA information or information systems, all Contractor employees and Subcontractor employees requiring such access shall complete, on an annual basis and at no additional cost to the government, either (1) the VA security/privacy awareness training (contains VA s security/privacy requirements) within one week of the initiation of the contract or (2) security awareness training provided or arranged by the Contractor that conforms to VA s security/privacy requirements as delineated in the hard copy of the VA security awareness training provided to the Contractor. If the Contractor provides their own training that conforms to VA s requirements, the Contractor shall submit to the Contracting Officer and COR a report stating that all applicable employees involved in the VA contract have received security/privacy training that meets VA requirements and the total number of employees trained. If the contract includes option years, such report shall be submitted annually on the date of contract initiation. Requirement to Sign VA Rules of Behavior Before being granted access to VA information or information systems, all Contractor employees and Subcontractor employees requiring such access shall sign on an annual basis an acknowledgement that they have read, understand, and agree to abide by VA s Contractor Rules of Behavior. The Contractor Rules of Behavior are included in their entirety in VA Handbook 6500.6, Appendix D, available at https://www.voa.va.gov/DocumentView.aspx?DocumentID=228. Note: If the Contractor anticipates that the services under a contract will be performed by 10 or more individuals, the Contractor Rules of Behavior may be signed by the Contractor s designated representative. By signing the Rules of Behavior on behalf of their employees, the Contractor shall ensure that all such individuals have reviewed and understand the Contractor Rules of Behavior before accessing VA information and information systems. Requirement for Systems Containing VA-Sensitive Information Bio-medical devices and other equipment or systems containing media (e.g., hard drives) with VA sensitive information shall not be returned to the vendor at the end of the lease for trade-in or other purposes. Since this contract is for maintenance of Government owned equipment, the Contractor shall ensure that all such media remain in the custody of the VA and if removed from the medical equipment are given to the ISO through the COR for proper disposition. CHANGES The Contractor is advised that only the Contracting Officer, acting within the scope of the contract, has the authority to make changes that affect the contract in terms of quality, quantity, price or delivery. Any changes to the contract resulting from this solicitation will be authorized in writing by the Contracting Officer. In the event the Contractor makes any change at the direction of any person other than the Contracting Officer, the change will be considered to have been made without authority, and no adjustment will be made in the contract price to cover any increase in costs incurred as a result thereof. COMPLAINTS The Government reserves the right to accept or reject Contractor personnel for the rendering of services. Complaints concerning performance or conduct of Contractor personnel shall be dealt with by the Contractor and the COR. The final decision shall be made by the Contracting Officer. BADGES AND PARKING All Contractor personnel are required to wear identification (ID) badges issued by the OBVAMC Police Station while they are on OBVAMC grounds. Contractor personnel are also required to wear vendor ID badges showing Contractor name, employee name, and employee photograph. Contractor personnel shall park in the appropriate designated parking areas. Parking information is available from the OBVAMC Police Station. Under no circumstances shall OBVAMC validate or make reimbursement for parking violations of Contractor personnel. SMOKING POLICY Smoking on OBVAMC grounds is permitted in designated areas only. OVERTIME AND HOLIDAYS Any overtime and/or holiday pay that Contractor personnel may be entitled to shall be the sole responsibility of the Contractor and shall not be billed to or reimbursed by the Government. HOURS OF SERVICE The Contractor shall perform the services specified herein Monday through Friday with the exception of national holidays. The Contractor shall not be required to provide service on national holidays, nor shall the Contractor be paid for these holidays. The following national holidays are observed by the Federal Government: New Year s Day January 1 Martin Luther King s Birthday Third Monday in January President s Day Third Monday in February Memorial Day Last Monday in May Independence Day July 4 Labor Day First Monday in September Columbus Day Second Monday in October Veterans Day November 11 Thanksgiving Day Fourth Thursday in November Christmas Day December 25 If a holiday falls on Sunday, the following Monday will be observed as the national holiday. When a holiday falls on a Saturday, the preceding Friday is observed as a national holiday by U.S. Government agencies. Also included would be any day specifically declared as a national holiday by the President of the United States. Minimum Insurance Amounts: Worker s Compensation and Employer s Liability: Employer s liability coverage of at least $100,000 shall be required, except in States with exclusive or monopolistic funds that do not permit workers compensation to be written by private carriers. General Liability: The contracting officer shall require bodily injury liability insurance coverage written on the comprehensive form of policy of at least $500,000 per occurrence. Property damage liability insurance shall be required only in special circumstances as determined by the agency. Automobile Liability: The contracting officer shall require automobile liability insurance written on the comprehensive form of policy. The policy shall provide for bodily injury and property damage liability covering the operation of all automobiles used in connection with performing the contract. Policies covering automobiles operated in the United States shall provide coverage of at least $200,000 per person and $500,000 per occurrence for bodily injury and $20,000 per occurrence for property damage. The amount of liability coverage on other policies shall be commensurate with any legal requirements of the locality and sufficient to meet normal and customary claims. Contract Monitoring Procedures: At the time of contract award the Contracting Officer will appoint a Contracting Officer s Representative (COR) to assist with the contract monitoring requirements in writing which requires the contractor s signature of acknowledgement. The COR will monitor such items as quality of service, timeliness of performance, customer service, cost control, and business relations. Quality assurance will be monitored for mortality/morbidity; clinical outcomes; access and timeliness of care; patient satisfaction; regulatory and accrediting standards, reporting adverse events; and access to patient records. The COR will ensure that services are performed and be responsible for handling service related requirements necessary for patient care. Such documentation may include records of patient transfer to the contractor, procedures performed, patient records, time and attendance logs, surgical records, sign in/sign out sheets or other appropriate records that verify services called for under the contract have been performed by the contractor. The delegated COR will notify the Contracting Officer of any non-compliance immediately upon his/her gaining knowledge of any such situation or incident. Initiate communication may be communicated by telephone. After such communication, the COR will provide a written statement to the contracting officer along with any supporting documentation regarding the performance failure noted. Upon receipt of a proper invoice, the COR shall certify that the services identified have been performed. Once certification has been made, the invoice will be forward through the proper billing channels and payment shall be made to the Contractor. It is the intention of both parties to conduct joint reviews prior to the expiration date of the contract to determine and evaluate if services being provided are in accordance with the contract terms, payments and billings are being properly handled and to jointly determine if this agreement is satisfactory to both parties in terms of services provided and consideration being received. This review may include, but not be limited to: analyze all billings, payments, costs, administrative issues, patient satisfaction, quality of care and other related documentation that identifies that services has been received. Upon conclusion of the initial contract period, and in coordination with the Contracting Officer, the using service shall provide a statement to the Contracting Officer providing a summary of contractor actions and a statement that all requirements of the contract were fulfilled as agreed. This information shall be forwarded by the COR to the Contracting Officer at least 90 days prior to contract expiration. Service Delivery Summary: The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement; these thresholds are critical to mission success. Mission success is defined as a 100% operational CT scanner and when 100% is not possible, quickly regaining the 100% operability. Desired Outcome Performance Standard Monitoring Method Incentive/Disincentive All tests, repairs, inspections, cleanings and reports are completed per PWS. 100% compliance is required for customer satisfaction, performance, and utility. 100% inspection. Full payment shall be made for 100% compliance. Offeror s response to this Notice shall be limited to 5 pages and shall include the following information: Offeror s company name, DUNS, Federal Tax ID, address, point of contact, title, phone number, and email address Offeror s capability to meet this requirement including any current contracts (Civilian or Government). Response must show clear and convincing evidence that your company has the capabilities and qualifications to provide this service to be considered as a source. SDVOSB and VOSB shall also show evidence that they will perform 51% of the work (additional 5 pages allowed). All parties are asked to identify any subcontractors that shall also be utilized. Offeror s type of business (small or large) and socioeconomic status whether Service Disable Veteran Owned, Veteran Owned, HUBZone, 8(a), Woman Owned, Small Disadvantaged, etc. If applicable, Service-Disabled Veteran-Owned Small Business (SDVOSB) or Veteran-Owned (VOSB) must be verified with the seal in VetBiz to be considered as a source. Same for/with subcontractor. The NAICS code is 811219, Other Electronic and Precision Equipment Repair and Maintenance, applies and the Size Standard is $20.5 million. Responses must be received by no later than 12pm Central Standard Time, Wednesday, September 6, 2017. Responses shall be emailed to tina.harris3@va.gov using SSN - VA256-17-N-1409 Biograph Maintenance in the subject line. Facsimile or Telephonic responses will not be accepted. All interested parties are reminded to be registered with the System for Award Management (SAM) at http://www.sam.gov in order to be eligible for award of Government contracts.
 
Web Link
FBO.gov Permalink
(https://www.fbo.gov/spg/VA/BiVAMC/VAMCCO80220/VA25617N1409/listing.html)
 
Document(s)
Attachment
 
File Name: VA256-17-N-1409 VA256-17-N-1409.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3765765&FileName=VA256-17-N-1409-000.docx)
Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3765765&FileName=VA256-17-N-1409-000.docx

 
Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 
Place of Performance
Address: Overton Brooks VA Medical Center;510 East Stoner Avenue;Shreveport;LA
Zip Code: 71101
 
Record
SN04650941-W 20170831/170829232730-39d965f26ca162db26dcf1ca40ed763f (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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