AWARD
D -- 2,000 Aspect eWFM licenses - SOW
- Notice Date
- 10/31/2017
- Notice Type
- Award Notice
- NAICS
- 541511
— Custom Computer Programming Services
- Contracting Office
- Department of Homeland Security, Federal Emergency Management Agency, Texas National Processing Service Center, 3900 Karina Lane, Denton, Texas, 76208, United States
- ZIP Code
- 76208
- Solicitation Number
- 70FB7018R00000007
- Archive Date
- 12/1/2017
- Point of Contact
- MICHAEL L. YOUNG, Phone: 9408918635
- E-Mail Address
-
michael.young2@fema.dhs.gov
(michael.young2@fema.dhs.gov)
- Small Business Set-Aside
- N/A
- Award Number
- 70FBTX18C0000002
- Award Date
- 10/12/2017
- Awardee
- Aspect Software, Inc, 2325 EAST CAMELBACK ROAD<br />, SUITE 700, PHOENIX, Arizona 85106, United States
- Award Amount
- $999,340
- Description
- Brand Name J&A. SOW This is an award notice and not a solicitation. The Federal Emergency Management Agency (FEMA), Recovery Technology Programs Division (RTPD) purchased 2,000 additional Aspect electronic Workforce Management (eWFM) software licenses and maintenance to supplement existing Aspect eWFM licenses for the Individual Assistance Contact Center Services (IACCS) production environment. This is an urgent and compelling sole source follow-on award to Aspect Softeware, Inc. in direct support for Hurricanes Harvey, Irma, and Maria related activities and the surge staff required to support the disaster survivors.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/DHS/FEMA/TX-NPSC/Awards/70FBTX18C0000002.html)
- Record
- SN04727258-W 20171102/171031230850-b813259891c5370c70a071a7512a66ec (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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