SOURCES SOUGHT
D -- TechConnect Support Subscription Service - TechConnect Support Subcription
- Notice Date
- 3/9/2018
- Notice Type
- Sources Sought
- NAICS
- 334614
— Software and Other Prerecorded Compact Disc, Tape, and Record Reproducing
- Contracting Office
- Department of the Army, Army Contracting Command, ACC - RI (W52P1J), 3055 Rodman Avenue, Rock Island, Illinois, 61299-8000, United States
- ZIP Code
- 61299-8000
- Solicitation Number
- W52P1J-18-T-TSSS
- Point of Contact
- Stanley L. Bolton, Phone: 3097820952, Ashlee G. Asplund, Phone: 3097822008
- E-Mail Address
-
stanley.l.bolton2.civ@mail.mil, ashlee.g.asplund.civ@mail.mil
(stanley.l.bolton2.civ@mail.mil, ashlee.g.asplund.civ@mail.mil)
- Small Business Set-Aside
- N/A
- Description
- Description: The purpose of this Request for Information (RFI) is to seek qualified vendors whom have the capability to provide software support to Rockwell Automation Products in the form of TechConnect Support Subscription as prescribe below for the 83 items listed in Attachment 0001. This requirement is to support operations at Pine Bluff Arsenal (PBA), AR This RFI is for informational purposes only and is not to be construed as a commitment by the Government to procure a service, or for the Government to pay for the information received. No reimbursement will be made for any costs associated with providing information in response to this RFI or any follow up information requested. Consequently, no solicitation is being issued at this time. Therefore, no award will be made as a result of providing this information. The applicable size standard is 1250. The NAICS code for this requirement is 334614 Interested contractors must provide the following information with their response: a. Pricing, availability and documentation stating they can meet the software support requirements listed below for the 83 Items in Attachment 0001. (Responses in the form of quotes are acceptable) b. Lead time (earliest possible service start date) c. Company Name, CAGE code, point of contact, phone number, and email address Software Support services required: 1. Provide support for 83 items listed in Attachment 0001 for one year; 2. For items listed in Attachment 0001 that are in the category of Automation Control, provide support 24 hours a day, 7 days a week, 365 days a year; 3. For items listed in Attachment 0001 that are in categories other than Automation Control, provide support Monday through Friday, from 08:00 am to 5:00 pm Central Time (with adjustment for Daylight Savings Time); 4. Provide a Technical Reference Library on DVD for the products; 5. Provide a web site and/or email address where PBA may enter online support request; 6. Provide online knowledgebase for the products; 7. Provide response to support request; 8. Provide support via phone; 9. Provide web site where bug fixes, service packs, and updates to the products can be downloaded; and 10. Provide bug fixes, service packs, and updates to the products. The bug fixes, service packs, and updates shall not render the products unsupportable by the manufacturer going forward. This market survey is for planning purposes only and shall not be construed as a request for proposal or as an obligation on the part of the US Government. All information submitted will be held in a close hold status. The contractor shall provide all information requested in this notification no later than 3:00 PM, Central Time, 16 March 2018 by electronic mail at no cost to the Government, to the Army Contracting Command-Rock Island, ATTN: Stanley L. Bolton, email Stanley.l.bolton2.civ@mail.mil.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/notices/38ded25e728126f188ff1c9272073396)
- Place of Performance
- Address: Pine Bluff Arsenal, Pine Bluff, Arkansas, 71602, United States
- Zip Code: 71602
- Zip Code: 71602
- Record
- SN04849144-W 20180311/180309230932-38ded25e728126f188ff1c9272073396 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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