MODIFICATION
L -- VINDICATOR SYSTEM TECHNICAL SUPPORT
- Notice Date
- 4/20/2018
- Notice Type
- Modification/Amendment
- NAICS
- 561621
— Security Systems Services (except Locksmiths)
- Contracting Office
- N40192 NAVFAC MARIANAS PSC 455, BOX 195 FPO AP 96540-2937 BLDG 101, RTE 1 MARINE DRIVE Santa Rita, GU,
- ZIP Code
- 00000
- Solicitation Number
- N4019218Q7016
- Response Due
- 4/25/2018
- Archive Date
- 5/31/2018
- Point of Contact
- Rosita Dejapa 671-366-1709
- Small Business Set-Aside
- Total Small Business
- Description
- DEPARTMENT OF THE NAVY NAVAL FACILITIES ENGINEERING COMMAND MARIANAS PSC 455, BOX 195 FPO AP 96540-2937 1 IN REPLY REFER TO: 20 April 2018 SUBJ: SOLICITATION NUMBER N40192-18-Q-7016 VINDICATOR SYSTEM TECHNICAL SUPPORT, 36TH SECURITY FORCES SQUADRON, AAFB, GUAM Amendment 0001- This is in regard to the solicitation notice posted to the Navy Electronic Commerce Online (NECO) Website on 12 April 2018 for Solicitation No. N40192-18-Q-7016, Vindicator System Technical Support 36th Security Forces Squadron, AAFB, GUAM 1. This Amendment 0001 is issued in response to Contractor inquiry as follows: a) Question: How many work orders have been completed on average each quarter of 2017? Answer: We do not entertain work orders, whenever a Vindicator/IDS issue occurs the 36 SFS/NCO is notified and the IT Specialist/Alarm Technician go out to the facility to resolve the issue. Question: Is there a personnel requirement i.e. one or two personnel on island? Answer: The 36 SFS does not call any outside entity to maintain and troubleshoot Vindicator outages and CCTV outages because they have a DOD civilian IT Specialist/Alarm Technician to work on the systems. b) Question: Will this 24-hour support including an equipment inventory to replace failed equipment? Answer: The 24 hour technical support is a technical service support by phone with the Honeywell Vindicator Technologies Technical Support Department to resolve firmware/hardware issues. Question: Usually there is a 10% inventory stock available for quick troubleshooting. If 10% is not on-hand would you like for the quote to reflect purchasing some needed equipment items such as Keypads, PIRs, BMS, and other equipment? Answer: This Honeywell Vindicator Technologies Technical Support does involve inventory stock or purchasing equipment, it is only for technical support service over the phone. c) Question: On the solicitation it says quantity one (1) and unit is each. Could this be changed to quantity 12 so it can be billed monthly for the maintenance services? Answer: This 24 hour Honeywell Vindicator Technical Support Services is not a maintenance support service. It only needed to assist the 36 SFS Vindicator IT Specialist/Alarm Technician on isolating and resolving Vindicator equipment over the phone to re-stablish system operational continuity. 2 d) Question: Will the maintenance contractor be required to provide guidance for newly installed Vindicator IDS/ACS systems installed by other companies? Answer: This is not a maintenance support contract for 36 SFS already have a person in the squadron doing this task. e) Question: Will the maintenance contractor be required to maintenance any newly installed Vindicator IDS/ACS systems installed by other companies? Answer: We are already putting out the word to all Owner/User who are getting new Vindicator/IDS system installed that they will be responsible for the maintenance cost of their system and that it would be prudent to have a maintenance contract with a contractor who is Vindicator Certified to support their maintenance requirements. f) Question: How many facilities are covered by Vindicator IDS/ACS? Answer: We have approximately one-hundred-twenty-five IDS facilities and seven ACS facilities. 2. The quote due date is extended to 25 April 2018 at no later than 12:00 P.M. (Chamorro Standard Date and Time). 3. All other provisions and terms remain the same. 4. Quoter ™s shall acknowledge all solicitation amendments (signature line provided below). Sincerely, ROSITA N. DEJAPA Contract Specialist Contractor Acknowledgment: _________________________________ ___________________ Signature Date __________________________________ Name and Title
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/DON/NAVFAC/N62766/N4019218Q7016/listing.html)
- Place of Performance
- Address: Andersen Air Force Base, Yigo, Guam
- Zip Code: 96929
- Zip Code: 96929
- Record
- SN04897255-W 20180422/180420231009-3433f4159b94b1d14e8ad7aa334d67c0 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
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