SOURCES SOUGHT
D -- Citrix Software Maintenance Support Renewal
- Notice Date
- 6/1/2018
- Notice Type
- Sources Sought
- NAICS
- 511210
— Software Publishers
- Contracting Office
- Department of the Army, Army Contracting Command, ACC - RI (W52P1J), 3055 Rodman Avenue, Rock Island, Illinois, 61299-8000, United States
- ZIP Code
- 61299-8000
- Solicitation Number
- PANROC-18-P-0000-064635
- Point of Contact
- Stanley L. Bolton, Phone: 3097820952, Ashlee G. Asplund, Phone: 3097822008
- E-Mail Address
-
stanley.l.bolton2.civ@mail.mil, ashlee.g.asplund.civ@mail.mil
(stanley.l.bolton2.civ@mail.mil, ashlee.g.asplund.civ@mail.mil)
- Small Business Set-Aside
- N/A
- Description
- The purpose of this Request for Information (RFI) is to seek qualified offerors whom have the capability to provide software support to Letterkenny Army Depot in the form of Citrix Software Maintenance currently in use within the DISA DECC and LMP datacenters to effectively support and sustain the current infrastructure. This requirement is to support operations at Letterkenny Army Depot, PA. This RFI is for informational purposes only and is not to be construed as a commitment by the Government to procure a service, or for the Government to pay for the information received. No reimbursement will be made for any costs associated with providing information in response to this RFI or any follow up information requested. Consequently, no solicitation is being issued at this time. Therefore, no award will be made as a result of providing this information. The applicable size standard is $38.5 Million. The NAICS code for this requirement is 511210 Interested contractors must provide the following information with their response: a. Pricing, availability and documentation stating they can meet the software support requirements listed below for the 83 Items in attachment 0001. (Responses in the form of quotes are acceptable) b. Lead time (earliest possible service start date) c. Company Name, CAGE code, point of contact, phone number, and email address Software Support services required: Offeror must be an authorized reseller of Citrix System, Inc. ("Citrix") The offeror shall provide Logistics Modernization Program (LMP) with maintenance support to the following Citrix Software for the corresponding part numbers listed below: CLIN 0001: Part Number 4034250 Trans Type: MNT Serial Number LA-0001821097-97597 Citrix XenApp Enterprise 1X Concurrent User Connection Software Maintenance Renewal, Quantity: 10,800 Each. CLIN 0002: Part Number 4034795 Trans Type: MNT Serial Number LA-0001821097-97507 Citrix EdgeSight for XenApp Software Maintenance Quantity: 10,800 Each Offeror shall provide maintenance support which includes: Twenty four hours (24); seven (7) days per week, three hundred sixty-five days (365) on-line, email, phone access that will provide software upgrades, patching and remote support. The offeror shall provide diagnosis of software problems and continuous problem resolution by phone, e-mail, or online assistance, providing both responsive and proactive services that will allow operational efficiency. The offeror is required to perform services, if needed, on the following holidays: New Year's Day Labor Day Martin Luther King Jr.'s Birthday Columbus Day President's Day Veteran's Day Memorial Day Thanksgiving Day Independence Day Christmas Day Delivery Requirements: Delivery of this requirement shall be electronic and within seven (7) days of award. Additionally, the offeror shall provide either a Certificate of Support/Service or letter stating that service is active back to LMP representative within seven (7) days upon contract award. Place of Performance: The nature of the support to be provided required performance of support at the customers' facility. Citrix Software Maintenance Support shall be provided to the following location: PL ALTESS/LMP Letterkenny Army Depot 3N Overcash Ave Bldg. 3N Chambersburg, PA 17201 Period of Performance: The period of Performance shall be from 11 September 2018 through 10 September 2019. This market survey is for planning purposes only and shall not be construed as a request for proposal or as an obligation on the part of the US Government. All information submitted will be held in a close hold status. The contractor shall provide all information requested in this notification no later than (NLT) 3:00 PM, June 8, 2018 by electronic mail at no cost to the Government, to the Army Contracting Command-Rock Island (ACC-RI), ATTN: Stanley L. Bolton, email Stanley.l.bolton2.civ@mail.mil.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/notices/ce327af1aa8acea5dd006ca0dc451bbb)
- Place of Performance
- Address: Letterkenny Army Depot, Chambersburg, Pennsylvania, 17201, United States
- Zip Code: 17201
- Zip Code: 17201
- Record
- SN04940696-W 20180603/180601230642-ce327af1aa8acea5dd006ca0dc451bbb (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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