Loren Data's SAM Daily™

FBO DAILY - FEDBIZOPPS ISSUE OF AUGUST 16, 2018 FBO #6110
DOCUMENT

74 -- VA249-18-AP-6146 Lexmark Copier Rental - Attachment

Notice Date

8/14/2018
 

Notice Type

Attachment
 

NAICS

532420 — Office Machinery and Equipment Rental and Leasing
 

Contracting Office

Department of Veterans Affairs;Network Contracting Office 9;1639 Medical Center Parkway;Suite 400;Murfreesboro TN 37129
 

ZIP Code

37129
 

Solicitation Number

36C24918Q9607
 

Response Due

8/17/2018
 

Archive Date

10/16/2018
 

Point of Contact

Ralf Pietzsch Contracting Specialist
 

E-Mail Address

ralf.pietzsch@va.gov
(ralf.pietzsch@va.gov)
 

Small Business Set-Aside

N/A
 

Description

B.5 STATEMENT OF WORK Multi-function Devices (MFD s) for the Veterans Affairs Medical Center (VAMC) Memphis, TN GENERAL INFORMATION The Veterans Affairs Medical Center (VAMC) Memphis, TN Multifunction Device (MFD) Lease Project Scope of Work: The contractor shall provide all resources necessary to provide flat rate multifunction (printing, faxing, copying, and network scanning) devices capable of supporting Secure Personal Identifier Verification (PIV) printing for both Veterans Health Information Systems & Technology Architecture (VISTA) and Microsoft print jobs, hardware maintenance support, all consumables except paper, and onsite user training required to support the printer consolidation initiative at the Memphis Veterans Affairs Medical Center (VAMC). As part of a Veterans Administration national green environmental initiative, the Memphis VAMC is tasked to reduce overall printing expenditures. This will decrease energy consumption and printer consumables (paper, toner, associated supplies, etc ) while at the same time reducing overall printer maintenance support cost. Additionally secure printing functionality will significantly reduce privacy incidents. Failure to implement the national initiative will have a negative impact on mandated environmental goals and increase fiscal obligations to support underutilized printing devices. Performance Period: Base Year + 4 Option Years The period of performance is Oct 1, 2018 through September 30, 2023 if all options are exercised. Type of Contract: Contract Type shall be a GSA delivery order for a base year and four option years exercised at the discretion of the government. This solicitation will be awarded to the Offeror that represents the Best Value to the Government. This process permits tradeoffs among price and non-cost factors and shall allow the VA to accept other than the lowest priced proposal. The perceived benefits of the higher priced proposal shall merit the additional cost. Place of Performance: The Memphis VAMC consists of the main Medical Center located at 1030 Jefferson Ave, Memphis, TN 38141 and the following: HBPC (Home Base Primary Care Clinic) 1980 Noncannah Blvd, MEMPHIS, TN 38116 NONCANNAH CLINIC- 1689 Nonconnah Blvd MEMPHIS, TN. 38116 NORTH CLINIC 3461 AUSTIN PEAY, MEMPHIS, TN 38128 JACKSON CLINIC 180 OLD HICKORY BLVD, JACKSON, TN 38305-2562 UNION AVENUE ANNEX 1407 UNION AVE, MEMPHIS, TN 38106 Contract Management: The Contractor shall assign an Account Manager who will serve as the point of contact for the Memphis VAMC throughout the duration of contract performance. The contractor shall also designate an alternate Account Manager who will serve as the POC when the Account Manager is not available (illness, vacation, training, etc.). The Memphis VAMC will assign a Contracting Officer who will be the only individual authorized to effect changes in the contract. The Contracting Officer (CO) shall delegate the authority to manage all technical aspects of the multifunction printer lease project to a Contracting Officer s Representative (COR). Invoices - All invoicing by the Contractor for multifunction printer devices and device maintenance will be submitted monthly and in arrears to: OB10/Tungsten VA Electronic Invoicing System. http://www.fsc.va.gov/fsc/einvoice.asp, 1-877-489-6135. B. CONTRACT AWARD MEETING The contractor shall not commence performance on the tasks in this SOW until the CO has conducted a kick off meeting or has advised the contractor that a kick off meeting is waived. C. TECHNICAL SPECIFICATIONS/REQUIREMENTS The Contractor shall provide multifunction (printing, faxing, copying, and network scanning) devices capable of supporting Secure Personal Identifier Verification (PIV) printing for both Veterans Health Information Systems & Technology Architecture (VISTA) system hosted on a Linux platform (VistA Linux print environment) and Microsoft print jobs. Only offers including hardware meeting this requirement will be considered. Definition of standard: Must be equipped with PIV card reader with appropriate software and licenses to be compatible with the Memphis VAMC PIV ID cards. MFDs must support on-board PIV card authentication using government (DOD) PKI certificates. PIV card authentication must also integrate with Windows Active Directory via LDAP. MFDs must support secure release for VISTA print jobs (mainframe jobs as well as print jobs from Computerized Patient Record System (CPRS) and other Windows applications). User-initiated VISTA print jobs must be held in a print queue; user must be able to authenticate at any MFD on the network with their PIV card and view, release or delete only their own print jobs. Unclaimed print jobs must be deleted by the system at configurable time intervals. All user initiated print jobs are captured in a central print queue and released from any MFD on the network. This solution provides a maximum uptime environment for users since they can use any MFD in case their designated MFD is down. Holding print jobs on the MFD hard disk or memory is discouraged as it is limited (not a scalable solution) and does not meet compliance and security standards. The Secure Print solution must operate from the MFD touch-screen display. External displays or operator panels and third-party solutions will not be acceptable as they require additional multi-vendor support. In addition, the MFD will not show other user s jobs sitting in the queue. Only the authenticated user s job will be shown as not to present a security vulnerability target. Print jobs are not tied to only one MFD, but are accessible at any MFD for the user to release after PIV card authentication. References must be provided from two federal facilities where this solution is implemented and used successfully. Equipment must be TAA compliant. MFDs shall be new or newly manufactured defined as equipment assembled together for the first time. Government will not accept reconditioned, remanufactured, renovated, or previously used MFDs. Each MFD proposed must be new models. MFDs must support scanning to the user s Home Directory not a shared network folder. User must be able to authenticate with their PIV card at the MFD to access his/her own unique Home Directory. User registration is not acceptable; user s Home Directory should be automatically obtained from Active Directory when the user authenticates with their PIV card. When scanning a document at the MFD (following user PIV authentication) and sending via email, the user s email address will automatically be placed in the From field of the email to prevent anonymous emails the sender s email address is obtained from the user s PIV card during authentication. MFDs also allow the user to digitally sign and encrypt the email and attachments using PKI Certificate technology in accordance with government security policies. MFD must support authentication from both VA PIV/CAC card as well as a touch-screen keyboard using Windows Active directory. MFD configuration will be completed by vendor prior to lease including software and firmware updates (latest supported revision), network configuration (using VA provided information), loading proper certificate authority (provided by VA) and necessary embedded solutions to support VISTA and Microsoft secure PIV printing. Must provide one common user LCD interface for all MFDs to perform all MFD functions, e.g., printing, faxing, copying, and scanning. MFD LCD interface must be customizable giving ability to have screen programmed for alterations. MFD must have the ability to program the screen so that when faxing we can authenticate outside fax lines while not requiring authentication for inside fax lines. MFDs must have the ability to integrate with fax servers like RightFax, Streem and others. The MFD must be able to deliver fax image and metadata in the required format. Must be equipped to scan documents into file formats including PDF, TIFF and JPEG. Vendor must provide centralized management software that remotely collects data from MFDs and provides information that can be used for page counts, replacement trends, audit trail, and error reporting. A web interface that requires us to log into every device to gather this information will NOT meet the requirement. All MFDs shall be standalone, desktop models not accepted. MFD must support duplex print, scan, fax and copy. Maintenance, installation, and repair of leased multifunction printers will be the sole responsibility of the vendor and will be included in leasing costs. All multifunction printer maintenance kits, repair parts and consumables (excluding paper) will be covered under the lease agreement and will be OEM. MFDs must be furnished with Hard Disk Data overwrite and Encryption for the full HDD MFDs with installed hard drives or removable media become the sole property of the Department of Veteran Affairs and will be disposed of at end of lease period by the Department of Veterans Affairs in compliance with Department of Veterans Affairs Information Security Policies. Department of Veterans Affairs retains the right to hold at no charge all drive media on all equipment at no added expense. Vendor is responsible for hard drive removal at no expense to the Agency. Contractor shall comply with the accessibility standards under Section 508 of the Rehabilitation Act of 1973. Existing VPATs must be provided for each proposed model. Contractor must describe its initial phase-in plan for logistical management purposes. The current contractor will manage the current leased MFDs until the end of the contract (9/30/2018).   The awardee will be expected to begin to replace and install these MFDs no more than sixty (60) calendar days from the date of award of the order. The Contractor shall work with the Government to develop a transition strategy for the orderly replacement of all current MFDs within 90 days of award.     The awardee will coordinate with Information Resource Management Service (OI&T) to configure devices with the latest supported software and firmware updates, network configuration, loading of proper certificate authority, and necessary embedded solutions to support VistA and Microsoft secure Personal Identifier Verification (PIV) printing.   Awardee will position replacement equipment at the beginning of the lease.   When MFDs require replacement, the contractor will remove the hard drive from the machine and provide the hard drive to the Memphis (OI&T) for proper disposition.     Contractor must provide a list of all proposed hardware and software to be installed/used as solutioned within their proposal. All proposed software (i.e. PIV enabled Print Release, Centralized Management, Data Collection) must be One-VA TRM approved. https://www.va.gov/TRM/SearchPage.aspx D. DELIVERY The contractor shall begin to deliver and install multi-functional devices (copiers), no more than sixty (60) calendar days from the date of award of the order for MFDs, the Contractor shall work with the Government to develop a transition strategy for the orderly replacement of all current MFDs within 90 days of award.   E. TRAINING & SUPPORT 1. Contractor shall provide onsite training to end users of the MFD's. Vendor training shall consist of onsite demonstration(s) to include the following functions: Printing, Finishing, Faxing, Scanning, Emailing, Copying, Secure print functionality using VA PIV card as well as clearing routine device errors, adding paper, staples, etc. Vendor shall providing one user manual per MFD. 2. Contractor Personnel Security Contractor shall not be required to obtain a background investigation as contractor staff will not have access to VA computer system or high value areas without a VA security escort with the appropriate clearance. MEMPHIS VAMCAMENDMENT TO MFD (MULTIFUNCTION DEVICE) STATEMENT OF WORK MARCH 12, 2010 VA HANDBOOK 6500.6 APPENDIX C C-1 VA INFORMATION AND INFORMATION SYSTEM SECURITY/PRIVACY LANGUAGE FOR INCLUSION INTO CONTRACTS, AS APPROPRIATE 1. GENERAL Contractors, contractor personnel, subcontractors, and subcontractor personnel shall be subject to the same Federal laws, regulations, standards, and VA Directives and Handbooks as VA and VA personnel regarding information and information system security. 2. ACCESS TO VA INFORMATION AND VA INFORMATION SYSTEMS a. A contractor/subcontrator shall request logical (technical) or physical access to VA information and VA information systems for their employees, subcontractors, and affiliates only to the extent necessary to perform the services specified in the contract, agreement, or task order. b. All contractors, subcontractors, and third-party servicers and associates working with VA information are subject to the same investigative requirements as those of VA appointees or employees who have access to the same types of information. The level and process of background security investigations for contractors must be in accordance with VA Directive and Handbook 0710, Personnel Suitability and Security Program. The Office for Operations, Security, and Preparedness is responsible for these policies and procedures. c. Contract personnel who require access to national security programs must have a valid security clearance. National Industrial Security Program (NISP) was established by Executive Order 12829 to ensure that cleared U.S. defense industry contract personnel safeguard the classified information in their possession while performing work on contracts, programs, bids, or research and development efforts. The Department of Veterans Affairs does not have a Memorandum of Agreement with Defense Security Service (DSS). Verification of a Security Clearance must be processed through the Special Security Officer located in the Planning and National Security Service within the Office of Operations, Security, and Preparedness. d. Custom software development and outsourced operations must be located in the U.S. to the maximum extent practical. If such services are proposed to be performed abroad and are not disallowed by other VA policy or mandates, the contractor/subcontractor must state where all non-U.S. services are provided and detail a security plan, deemed to be acceptable by VA, specifically to address mitigation of the resulting problems of communication, control, data protection, and so forth. Location within the U.S. may be an evaluation factor. e. The contractor or subcontractor must notify the Contracting Officer immediately when an employee working on a VA system or with access to VA information is reassigned or leaves the contractor or subcontractor s employ. The Contracting Officer must also be notified immediately by the contractor or subcontractor prior to an unfriendly termination. VA HANDBOOK 6500.6 MARCH 12, 2010 APPENDIX C C-2 3. VA INFORMATION CUSTODIAL LANGUAGE a. Information made available to the contractor or subcontractor by VA for the performance or administration of this contract or information developed by the contractor/subcontractor in performance or administration of the contract shall be used only for those purposes and shall not be used in any other way without the prior written agreement of the VA. This clause expressly limits the contractor/subcontractor's rights to use data as described in Rights in Data - General, FAR 52.227-14(d) (1). b. VA information should not be co-mingled, if possible, with any other data on the contractors/subcontractor s information systems or media storage systems in order to ensure VA requirements related to data protection and media sanitization can be met. If co-mingling must be allowed to meet the requirements of the business need, the contractor must ensure that VA s information is returned to the VA or destroyed in accordance with VA s sanitization requirements. VA reserves the right to conduct on site inspections of contractor and subcontractor IT resources to ensure data security controls, separation of data and job duties, and destruction/media sanitization procedures are in compliance with VA directive requirements. c. Prior to termination or completion of this contract, contractor/subcontractor must not destroy information received from VA, or gathered/created by the contractor in the course of performing this contract without prior written approval by the VA. Any data destruction done on behalf of VA by a contractor/subcontractor must be done in accordance with National Archives and Records Administration (NARA) requirements as outlined in VA Directive 6300, Records and Information Management and its Handbook 6300.1 Records Management Procedures, applicable VA Records Control Schedules, and VA Handbook 6500.1, Electronic Media Sanitization. Self-certification by the contractor that the data destruction requirements above have been met must be sent to the VA Contracting Officer within 30 days of termination of the contract. d. The contractor/subcontractor must receive, gather, store, back up, maintain, use, disclose and dispose of VA information only in compliance with the terms of the contract and applicable Federal and VA information confidentiality and security laws, regulations and policies. If Federal or VA information confidentiality and security laws, regulations and policies become applicable to the VA information or information systems after execution of the contract, or if NIST issues or updates applicable FIPS or Special Publications (SP) after execution of this contract, the parties agree to negotiate in good faith to implement the information confidentiality and security laws, regulations and policies in this contract. e. The contractor/subcontractor shall not make copies of VA information except as authorized and necessary to perform the terms of the agreement or to preserve electronic information stored on contractor/subcontractor electronic storage media for restoration in case any electronic equipment or data used by the contractor/subcontractor needs to be restored to an operating state. If copies are made for restoration purposes, after the restoration is complete, the copies must be appropriately destroyed. MARCH 12, 2010 VA HANDBOOK 6500.6 APPENDIX C C-3 f. If VA determines that the contractor has violated any of the information confidentiality, privacy, and security provisions of the contract, it shall be sufficient grounds for VA to withhold VA HANDBOOK 6500.6 MARCH 12, 2010 APPENDIX C C-4 payment to the contractor or third party or terminate the contract for default or terminate for cause under Federal Acquisition Regulation (FAR) part 12. g. If a VHA contract is terminated for cause, the associated BAA must also be terminated and appropriate actions taken in accordance with VHA Handbook 1600.01, Business Associate Agreements. Absent an agreement to use or disclose protected health information, there is no business associate relationship. h. The contractor/subcontractor must store, transport, or transmit VA sensitive information in an encrypted form, using VA-approved encryption tools that are, at a minimum, FIPS 140-2 validated. i. The contractor/subcontractor s firewall and Web services security controls, if applicable, shall meet or exceed VA s minimum requirements. VA Configuration Guidelines are available upon request. j. Except for uses and disclosures of VA information authorized by this contract for performance of the contract, the contractor/subcontractor may use and disclose VA information only in two other situations: (i) in response to a qualifying order of a court of competent jurisdiction, or (ii) with VA s prior written approval. The contractor/subcontractor must refer all requests for, demands for production of, or inquiries about, VA information and information systems to the VA contracting officer for response. k. Notwithstanding the provision above, the contractor/subcontractor shall not release VA records protected by Title 38 U.S.C. 5705, confidentiality of medical quality assurance records and/or Title 38 U.S.C. 7332, confidentiality of certain health records pertaining to drug addiction, sickle cell anemia, alcoholism or alcohol abuse, or infection with human immunodeficiency virus. If the contractor/subcontractor is in receipt of a court order or other requests for the above mentioned information, that contractor/subcontractor shall immediately refer such court orders or other requests to the VA contracting officer for response. l. For service that involves the storage, generating, transmitting, or exchanging of VA sensitive information but does not require C&A or an MOU-ISA for system interconnection, the contractor/subcontractor must complete a Contractor Security Control Assessment (CSCA) on a yearly basis and provide it to the COTR. 4. INFORMATION SYSTEM DESIGN AND DEVELOPMENT a. Information systems that are designed or developed for or on behalf of VA at non-VA facilities shall comply with all VA directives developed in accordance with FISMA, HIPAA, NIST, and related VA security and privacy control requirements for Federal information systems. This includes standards for the protection of electronic PHI, outlined in 45 C.F.R. Part 164, Subpart C, information and system security categorization level designations in accordance with FIPS 199 and FIPS 200 with implementation of all baseline security controls commensurate with the FIPS 199 system security categorization (reference Appendix D of VA Handbook 6500, VA Information Security Program). During the development cycle a Privacy MARCH 12, 2010 VA HANDBOOK 6500.6 APPENDIX C C-5 Impact Assessment (PIA) must be completed, provided to the COTR, and approved by the VA Privacy Service in accordance with Directive 6507, VA Privacy Impact Assessment. b. The contractor/subcontractor shall certify to the COTR that applications are fully functional and operate correctly as intended on systems using the VA Federal Desktop Core Configuration (FDCC), and the common security configuration guidelines provided by NIST or the VA. This includes Internet Explorer 7 configured to operate on Windows XP and Vista (in Protected Mode on Vista) and future versions, as required. c. The standard installation, operation, maintenance, updating, and patching of software shall not alter the configuration settings from the VA approved and FDCC configuration. Information technology staff must also use the Windows Installer Service for installation to the default program files directory and silently install and uninstall. d. Applications designed for normal end users shall run in the standard user context without elevated system administration privileges. e. The security controls must be designed, developed, approved by VA, and implemented in accordance with the provisions of VA security system development life cycle as outlined in NIST Special Publication 800-37, Guide for Applying the Risk Management Framework to Federal Information Systems, VA Handbook 6500, Information Security Program and VA Handbook 6500.5, Incorporating Security and Privacy in System Development Lifecycle. f. The contractor/subcontractor is required to design, develop, or operate a System of Records Notice (SOR) on individuals to accomplish an agency function subject to the Privacy Act of 1974, (as amended), Public Law 93-579, December 31, 1974 (5 U.S.C. 552a) and applicable agency regulations. Violation of the Privacy Act may involve the imposition of criminal and civil penalties. g. The contractor/subcontractor agrees to: (1) Comply with the Privacy Act of 1974 (the Act) and the agency rules and regulations issued under the Act in the design, development, or operation of any system of records on individuals to accomplish an agency function when the contract specifically identifies: (a) The Systems of Records (SOR); and (b) The design, development, or operation work that the contractor/subcontractor is to perform; (2) Include the Privacy Act notification contained in this contract in every solicitation and resulting subcontract and in every subcontract awarded without a solicitation, when the work statement in the proposed subcontract requires the redesign, development, or operation of a SOR on individuals that is subject to the Privacy Act; and VA HANDBOOK 6500.6 MARCH 12, 2010 APPENDIX C C-6 (3) Include this Privacy Act clause, including this subparagraph (3), in all subcontracts awarded under this contract which requires the design, development, or operation of such a SOR. h. In the event of violations of the Act, a civil action may be brought against the agency involved when the violation concerns the design, development, or operation of a SOR on individuals to accomplish an agency function, and criminal penalties may be imposed upon the officers or employees of the agency when the violation concerns the operation of a SOR on individuals to accomplish an agency function. For purposes of the Act, when the contract is for the operation of a SOR on individuals to accomplish an agency function, the contractor/subcontractor is considered to be an employee of the agency. (1) Operation of a System of Records means performance of any of the activities associated with maintaining the SOR, including the collection, use, maintenance, and dissemination of records. (2) Record means any item, collection, or grouping of information about an individual that is maintained by an agency, including, but not limited to, education, financial transactions, medical history, and criminal or employment history and contains the person s name, or identifying number, symbol, or any other identifying particular assigned to the individual, such as a fingerprint or voiceprint, or a photograph. (3) System of Records means a group of any records under the control of any agency from which information is retrieved by the name of the individual or by some identifying number, symbol, or other identifying particular assigned to the individual. i. The vendor shall ensure the security of all procured or developed systems and technologies, including their subcomponents (hereinafter referred to as Systems ), throughout the life of this contract and any extension, warranty, or maintenance periods. This includes, but is not limited to workarounds, patches, hotfixes, upgrades, and any physical components (hereafter referred to as Security Fixes) which may be necessary to fix all security vulnerabilities published or known to the vendor anywhere in the Systems, including Operating Systems and firmware. The vendor shall ensure that Security Fixes shall not negatively impact the Systems. j. The vendor shall notify VA within 24 hours of the discovery or disclosure of successful exploits of the vulnerability which can compromise the security of the Systems (including the confidentiality or integrity of its data and operations, or the availability of the system). Such issues shall be remediated as quickly as is practical, but in no event longer than ____ days. k. When the Security Fixes involve installing third party patches (such as Microsoft OS patches or Adobe Acrobat), the vendor will provide written notice to the VA that the patch has been validated as not affecting the Systems within 10 working days. When the vendor is responsible for operations or maintenance of the Systems, they shall apply the Security Fixes within ____ days. MARCH 12, 2010 VA HANDBOOK 6500.6 APPENDIX C C-7 l. All other vulnerabilities shall be remediated as specified in this paragraph in a timely manner based on risk, but within 60 days of discovery or disclosure. Exceptions to this paragraph (e.g. for the convenience of VA) shall only be granted with approval of the contracting officer and the VA Assistant Secretary for Office of Information and Technology. 5. INFORMATION SYSTEM HOSTING, OPERATION, MAINTENANCE, OR USE a. For information systems that are hosted, operated, maintained, or used on behalf of VA at non-VA facilities, contractors/subcontractors are fully responsible and accountable for ensuring compliance with all HIPAA, Privacy Act, FISMA, NIST, FIPS, and VA security and privacy directives and handbooks. This includes conducting compliant risk assessments, routine vulnerablity scanning, system patching and change management procedures, and the completion of an acceptable contingency plan for each system. The contractor s security control procedures must be equivalent, to those procedures used to secure VA systems. A Privacy Impact Assessment (PIA) must also be provided to the COTR and approved by VA Privacy Service prior to operational approval. All external Internet connections to VA s network involving VA information must be reviewed and approved by VA prior to implementation. b. Adequate security controls for collecting, processing, transmitting, and storing of Personally Identifiable Information (PII), as determined by the VA Privacy Service, must be in place, tested, and approved by VA prior to hosting, operation, maintenance, or use of the information system, or systems by or on behalf of VA. These security controls are to be assessed and stated within the PIA and if these controls are determined not to be in place, or inadequate, a Plan of Action and Milestones (POA&M) must be submitted and approved prior to the collection of PII. c. Outsourcing (contractor facility, contractor equipment or contractor staff) of systems or network operations, telecommunications services, or other managed services requires certification and accreditation (authorization) (C&A) of the contractor s systems in accordance with VA Handbook 6500.3, Certification and Accreditation and/or the VA OCS Certification Program Office. Government-owned (government facility or government equipment) contractor-operated systems, third party or business partner networks require memorandums of understanding and interconnection agreements (MOU-ISA) which detail what data types are shared, who has access, and the appropriate level of security controls for all systems connected to VA networks. d. The contractor/subcontractor s system must adhere to all FISMA, FIPS, and NIST standards related to the annual FISMA security controls assessment and review and update the PIA. Any deficiencies noted during this assessment must be provided to the VA contracting officer and the ISO for entry into VA s POA&M management process. The contractor/subcontractor must use VA s POA&M process to document planned remedial actions to address any deficiencies in information security policies, procedures, and practices, and the completion of those activities. Security deficiencies must be corrected within the timeframes approved by the government. Contractor/subcontractor procedures are subject to periodic, unannounced assessments by VA officials, including the VA Office of Inspector General. The physical security aspects associated with contractor/subcontractor activities must also be subject to such assessments. If major changes to the system occur that may VA HANDBOOK 6500.6 MARCH 12, 2010 APPENDIX C C-8 affect the privacy or security of the data or the system, the C&A of the system may need to be reviewed, retested and re-authorized per VA Handbook 6500.3. This may require reviewing and updating all of the documentation (PIA, System Security Plan, Contingency Plan). The Certification Program Office can provide guidance on whether a new C&A would be necessary. e. The contractor/subcontractor must conduct an annual self assessment on all systems and outsourced services as required. Both hard copy and electronic copies of the assessment must be provided to the COTR. The government reserves the right to conduct such an assessment using government personnel or another contractor/subcontractor. The contractor/subcontractor must take appropriate and timely action (this can be specified in the contract) to correct or mitigate any weaknesses discovered during such testing, generally at no additional cost. f. VA prohibits the installation and use of personally-owned or contractor/subcontractorowned equipment or software on VA s network. If non-VA owned equipment must be used to fulfill the requirements of a contract, it must be stated in the service agreement, SOW or contract. All of the security controls required for government furnished equipment (GFE) must be utilized in approved other equipment (OE) and must be funded by the owner of the equipment. All remote systems must be equipped with, and use, a VA-approved antivirus (AV) software and a personal (host-based or enclave based) firewall that is configured with a VAapproved configuration. Software must be kept current, including all critical updates and patches. Owners of approved OE are responsible for providing and maintaining the anti-viral software and the firewall on the non-VA owned OE. g. All electronic storage media used on non-VA leased or non-VA owned IT equipment that is used to store, process, or access VA information must be handled in adherence with VA Handbook 6500.1, Electronic Media Sanitization upon: (i) completion or termination of the contract or (ii) disposal or return of the IT equipment by the contractor/subcontractor or any person acting on behalf of the contractor/subcontractor, whichever is earlier. Media (hard drives, optical disks, CDs, back-up tapes, etc.) used by the contractors/subcontractors that contain VA information must be returned to the VA for sanitization or destruction or the contractor/subcontractor must self-certify that the media has been disposed of per 6500.1 requirements. This must be completed within 30 days of termination of the contract. h. Bio-Medical devices and other equipment or systems containing media (hard drives, optical disks, etc.) with VA sensitive information must not be returned to the vendor at the end of lease, for trade-in, or other purposes. The options are: (1) Vendor must accept the system without the drive; (2) VA s initial medical device purchase includes a spare drive which must be installed in place of the original drive at time of turn-in; or (3) VA must reimburse the company for media at a reasonable open market replacement cost at time of purchase. MARCH 12, 2010 VA HANDBOOK 6500.6 APPENDIX C C-9 (4) Due to the highly specialized and sometimes proprietary hardware and software associated with medical equipment/systems, if it is not possible for the VA to retain the hard drive, then; (a) The equipment vendor must have an existing BAA if the device being traded in has sensitive information stored on it and hard drive(s) from the system are being returned physically intact; and (b) Any fixed hard drive on the device must be non-destructively sanitized to the greatest extent possible without negatively impacting system operation. Selective clearing down to patient data folder level is recommended using VA approved and validated overwriting technologies/methods/tools. Applicable media sanitization specifications need to be preapproved and described in the purchase order or contract. (c) A statement needs to be signed by the Director (System Owner) that states that the drive could not be removed and that (a) and (b) controls above are in place and completed. The ISO needs to maintain the documentation. 6. SECURITY INCIDENT INVESTIGATION a. The term security incident means an event that has, or could have, resulted in unauthorized access to, loss or damage to VA assets, or sensitive information, or an action that breaches VA security procedures. The contractor/subcontractor shall immediately notify the COTR and simultaneously, the designated ISO and Privacy Officer for the contract of any known or suspected security/privacy incidents, or any unauthorized disclosure of sensitive information, including that contained in system(s) to which the contractor/subcontractor has access. b. To the extent known by the contractor/subcontractor, the contractor/subcontractor s notice to VA shall identify the information involved, the circumstances surrounding the incident (including to whom, how, when, and where the VA information or assets were placed at risk or compromised), and any other information that the contractor/subcontractor considers relevant. c. With respect to unsecured protected health information, the business associate is deemed to have discovered a data breach when the business associate knew or should have known of a breach of such information. Upon discovery, the business associate must notify the covered entity of the breach. Notifications need to be made in accordance with the executed business associate agreement. d. In instances of theft or break-in or other criminal activity, the contractor/subcontractor must concurrently report the incident to the appropriate law enforcement entity (or entities) of jurisdiction, including the VA OIG and Security and Law Enforcement. The contractor, its employees, and its subcontractors and their employees shall cooperate with VA and any law enforcement authority responsible for the investigation and prosecution of any possible criminal law violation(s) associated with any incident. The contractor/subcontractor shall cooperate with VA in any civil litigation to recover VA information, obtain monetary or other VA HANDBOOK 6500.6 MARCH 12, 2010 APPENDIX C C-10 compensation from a third party for damages arising from any incident, or obtain injunctive relief against any third party arising from, or related to, the incident. 7. LIQUIDATED DAMAGES FOR DATA BREACH a. Consistent with the requirements of 38 U.S.C. §5725, a contract may require access to sensitive personal information. If so, the contractor is liable to VA for liquidated damages in the event of a data breach or privacy incident involving any SPI the contractor/subcontractor processes or maintains under this contract. b. The contractor/subcontractor shall provide notice to VA of a security incident as set forth in the Security Incident Investigation section above. Upon such notification, VA must secure from a non-Department entity or the VA Office of Inspector General an independent risk analysis of the data breach to determine the level of risk associated with the data breach for the potential misuse of any sensitive personal information involved in the data breach. The term 'data breach' means the loss, theft, or other unauthorized access, or any access other than that incidental to the scope of employment, to data containing sensitive personal information, in electronic or printed form, that results in the potential compromise of the confidentiality or integrity of the data. Contractor shall fully cooperate with the entity performing the risk analysis. Failure to cooperate may be deemed a material breach and grounds for contract termination. c. Each risk analysis shall address all relevant information concerning the data breach, including the following: (1) Nature of the event (loss, theft, unauthorized access); (2) Description of the event, including: (a) date of occurrence; (b) data elements involved, including any PII, such as full name, social security number, date of birth, home address, account number, disability code; (3) Number of individuals affected or potentially affected; (4) Names of individuals or groups affected or potentially affected; (5) Ease of logical data access to the lost, stolen or improperly accessed data in light of the degree of protection for the data, e.g., unencrypted, plain text; (6) Amount of time the data has been out of VA control; (7) The likelihood that the sensitive personal information will or has been compromised (made accessible to and usable by unauthorized persons); MARCH 12, 2010 VA HANDBOOK 6500.6 APPENDIX C C-11 (8) Known misuses of data containing sensitive personal information, if any; (9) Assessment of the potential harm to the affected individuals; (10) Data breach analysis as outlined in 6500.2 Handbook, Management of Security and Privacy Incidents, as appropriate; and (11) Whether credit protection services may assist record subjects in avoiding or mitigating the results of identity theft based on the sensitive personal information that may have been compromised. d. Based on the determinations of the independent risk analysis, the contractor shall be responsible for paying to the VA liquidated damages in the amount of $______ per affected individual to cover the cost of providing credit protection services to affected individuals consisting of the following: (1) Notification; (2) One year of credit monitoring services consisting of automatic daily monitoring of at least 3 relevant credit bureau reports; (3) Data breach analysis; (4) Fraud resolution services, including writing dispute letters, initiating fraud alerts and credit freezes, to assist affected individuals to bring matters to resolution; (5) One year of identity theft insurance with $20,000.00 coverage at $0 deductible; and (6) Necessary legal expenses the subjects may incur to repair falsified or damaged credit records, histories, or financial affairs. 3. Government Responsibilities VA shall provide escorted security access into high security areas as needed to perform work during normal duty hours. The Government shall make available to the Contractor the necessary Government Furnished Equipment (GFE) to perform the duties of the Task Order (i.e. VM Servers (Windows Server 2012 R2) for Contractor required software). 4. Service Calls The vendor will be required to provide full technical support both on-site and phone.  The phone support must be available during at least eight working hours, between 8:00 am and 5:00 pm, Monday thru Friday (Eastern Time) (excluding Federal Holidays.) The contractor shall respond to service calls during normal working hours (between 8:00 AM and 4:00 PM), Monday through Friday, excluding holidays observed by the Memphis VAMC. On-site service must be provided by next business day. Technician will check in with OI&T before reporting to the department for repair. All machines covered under this task order shall be maintained at 95% monthly effectiveness rate based on the standard federal work month.   Failure of the MFD fleet to achieve a monthly effectiveness level of 95% for more than two months shall result in reassessing the Contractor s performance and functional ability to perform for the term of the agreement. 5. Consumables Management: Vendor must provide a proactive consumables management system to automatically detect low toner situations and order toner as needed either from local VA inventory or from authorized consumables vendor. Cartridge model must be supported by automatic ordering process model; please describe how you would offer this service. Toner Cartridge Removal (1) Contractor shall work with the assigned VA point-of-contact to implement a process to recycle all MFD toner cartridges at no cost to the Government. (2) The Contractor s disposal process plan shall be provided to the assigned VA point-of-contact within one (1) month of Contract award for review and approval. (3) Contractor shall not dispose of toner, parts, or chemicals at VA facilities. (4) Toner cartridge and waste container recycling services are not required for existing VA MFDs not acquired under this solicitation. (5) To help with sustainability efforts, quarterly reports showing quantity of cartridges returned and total pounds of material recycled must be provided. 6. Automated Data Collection: Vendor must provide a data collection tool that will reside inside the VA network/firewall to securely collect asset information (statistics, alerts, interventions, meter reads, etc.), and transmit the information back to the vendor to take action when appropriate. This tool must push the information to the vendor over a secure communications channel; it cannot allow the vendor to pull the information from inside the VA network. This tool will help the VA obtain a complete picture of our output environment, identify opportunities for sustained operational cost savings, and help us transition to a true managed print environment. 7. Reports: Vendor must provide reports to help us determine what devices we have and where, what devices have been added recently, changed, are missing, and are under or over-utilized. The Contractor shall obtain a monthly meter reading of each machine following the end of each month for each location and shall transmit those readings electronically (Excel Spreadsheet) within five (5) business days of the subsequent month for verification by the facility COR. Meter readings are the sole responsibility of the Contractor for all networked MFDs containing a valid IP address. Government employees are only responsible for providing the meter readings to the Contractor of non-networked MFDs. Vendor must provide references from two federal facilities where all these tools and services are installed and used successfully. F. MFD REQUIREMENTS: CLIN 1: Standalone Mono A4 MFD, 45 PPM (Quantity 5) Monthly Duty Cycle of up to 150,000 pages Average Monthly Page Volume Per MFD 3,500 Must have a minimum total input of 1,200 sheets, including by-pass tray Capable of automatic print duplex   PIV authentication Support PIV enabled Print Release in the Linux Environment Black White & Color Scanning Staple Finishing (no convenience stapling) 7 inch color touchscreen   1200 x 1200 DPI print resolution 8.0 seconds time to first page print Paper Size: 8.5 x 11 to 8.5 x 14 CLIN 2: Standalone Mono A4 MFD, 55 PPM (Quantity 73) Monthly Duty Cycle of up to 250,000 pages Average Monthly Page Volume Per MFD 3,500 Must have a minimum total input of 1,500 sheets, including by-pass tray Capable of automatic print duplex   PIV authentication Support PIV enabled Print Release in the Linux Environment Black White & Color Scanning Staple Finishing (no convenience stapling) 10 inch color touchscreen   1200 x 1200 DPI print resolution 6.0 seconds time to first page print Paper Size: 8.5 x 11 to 8.5 x 14 CLIN 3: Standalone Color A4 MFD, 50 PPM (Quantity 8)   Monthly Duty Cycle of up to 200,000 pages Average Monthly Page Volume Per MFD 4,250 Must have a minimum total input of 1,500 sheets, including by-pass tray Capable of automatic print duplex   PIV authentication Support PIV enabled Print Release in the Linux Environment Black White & Color Scanning Staple and Hole Punch Finishing 10 inch color touchscreen   1200 x 1200 DPI print resolution 8 seconds time to first page print Black and Color Paper Size: 8.5 x 11 to 8.5 x 14 CLIN 4: Standalone Mono A3 MFD, 55 PPM (Quantity 10) Monthly Duty Cycle of up to 250,000 pages Average Monthly Page Volume Per MFD 3,000 Must have a minimum total input of 2,000 sheets, including by-pass tray Capable of automatic print duplex   PIV authentication Support PIV enabled Print Release in the Linux Environment Black White & Color Scanning 10 inch color touchscreen   1200 x 1200 DPI print resolution 6.0 seconds time to first page print Staple and Hole Punch Finishing Paper Size: 8.5 x 11 to 11 x 17 CLIN 5: Standalone Color A3 MFD, 55 PPM (Quantity 2)   Monthly Duty Cycle of up to 250,000 pages Average Monthly Page Volume Per MFD 5,000 Must have a minimum total input of 2,000 sheets, including by-pass tray Capable of automatically duplex   PIV authentication Support PIV enabled Print Release in the Linux Environment Black White & Color Scanning 10 inch color touchscreen   1200 x 1200 DPI print resolution 8 seconds time to first page print Staple and Hole Punch Finishing Paper Size: 8.5 x 11 to 11 x 17 G. PRICING Contract Type shall be GSA delivery order for a base year and four option years exercised at the discretion of the government. Memphis VAMC is requesting flat rate pricing to include hardware and maintenance (supplies & service), except paper. Contractor will pool monthly allowances within each Copier Band. For each Copier Band all overages exceeding the pool monthly allowances will be paid cost per copy. B.7 PRICE SCHEDULE Contractor shall furnish MFD prices for a monthly flat lease rate based on meeting the requirement in the SOW. Contractor shall submit a Firm Fixed Price quote for all base and option year line items. Contractor will pool monthly allowances within each Copier Band.   For each Copier Band all overages exceeding the pool monthly allowances will be paid cost per copy. Base Year Standalone Mono A4 MFD, 45 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple finishing including staples, toner, maintenance, service, and parts. CLIN 001 $______________ / MFD / month Standalone Mono A4 MFD, 55 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple finishing including staples, toner, maintenance, service, and parts. CLIN 002 $______________ / MFD / month Standalone Color A4 MFD, 50 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple & hole punch finishing.... including toner, staples, maintenance, service, and parts. CLIN 003 $______________ / MFD / month Standalone Mono A3 MFD, 55 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple & hole punch finishing.... including toner, staples, maintenance, service, and parts. CLIN 004 $______________ / MFD / month Standalone Color A3 MFD, 55 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple & hole punch finishing.... including toner, staples, maintenance, service, and parts. CLIN 005 $______________ / MFD / month OPTIONS FOR ADDITIONAL MFD PRICING: The following pricing applies to additional device(s) and/or service(s) acquired within the base 12-month period. Orders will be placed on an as needed basis (TBD) and the location(s) will be provided upon submittal. Standalone Mono A4 MFD, 45 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple finishing including staples, toner, maintenance, service, and parts. CLIN 001(a) $______________ / MFD / month Standalone Mono A4 MFD, 55 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple finishing including staples, toner, maintenance, service, and parts. CLIN 002 (a) $______________ / MFD / month Standalone Color A4 MFD, 50 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple & hole punch finishing.... including toner, staples, maintenance, service, and parts. CLIN 003 (a) $______________ / MFD / month Standalone Mono A3 MFD, 55 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple & hole punch finishing.... including toner, staples, maintenance, service, and parts. CLIN 004 (a) $______________ / MFD / month Standalone Color A3 MFD, 55 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple & hole punch finishing.... including toner, staples, maintenance, service, and parts. CLIN 005 (a) $______________ / MFD / month Option Year 1 Standalone Mono A4 MFD, 45 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple finishing including staples, toner, maintenance, service, and parts. CLIN 001 $______________ / MFD / month Standalone Mono A4 MFD, 55 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple finishing including staples, toner, maintenance, service, and parts. CLIN 002 $______________ / MFD / month Standalone Color A4 MFD, 50 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple & hole punch finishing.... including toner, staples, maintenance, service, and parts. CLIN 003 $______________ / MFD / month Standalone Mono A3 MFD, 55 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple & hole punch finishing.... including toner, staples, maintenance, service, and parts. CLIN 004 $______________ / MFD / month Standalone Color A3 MFD, 55 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple & hole punch finishing.... including toner, staples, maintenance, service, and parts. CLIN 005 $______________ / MFD / month OPTIONS FOR ADDITIONAL MFD PRICING: The following pricing applies to additional device(s) and/or service(s) acquired within Option Year 1. Orders will be placed on an as needed basis (TBD) and the location(s) will be provided upon submittal. Standalone Mono A4 MFD, 45 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple finishing including staples, toner, maintenance, service, and parts. CLIN 001(b) $______________ / MFD / month Standalone Mono A4 MFD, 55 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple finishing including staples, toner, maintenance, service, and parts. CLIN 002 (b) $______________ / MFD / month Standalone Color A4 MFD, 50 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple & hole punch finishing.... including toner, staples, maintenance, service, and parts. CLIN 003 (b) $______________ / MFD / month Standalone Mono A3 MFD, 55 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple & hole punch finishing.... including toner, staples, maintenance, service, and parts. CLIN 004 (b) $______________ / MFD / month Standalone Color A3 MFD, 55 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple & hole punch finishing.... including toner, staples, maintenance, service, and parts. CLIN 005 (b) $______________ / MFD / month Option Year 2 Standalone Mono A4 MFD, 45 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple finishing including staples, toner, maintenance, service, and parts. CLIN 001 $______________ / MFD / month Standalone Mono A4 MFD, 55 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple finishing including staples, toner, maintenance, service, and parts. CLIN 002 $______________ / MFD / month Standalone Color A4 MFD, 50 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple & hole punch finishing.... including toner, staples, maintenance, service, and parts. CLIN 003 $______________ / MFD / month Standalone Mono A3 MFD, 55 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple & hole punch finishing.... including toner, staples, maintenance, service, and parts. CLIN 004 $______________ / MFD / month Standalone Color A3 MFD, 55 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple & hole punch finishing.... including toner, staples, maintenance, service, and parts. CLIN 005 $______________ / MFD / month OPTIONS FOR ADDITIONAL MFD PRICING: The following pricing applies to additional device(s) and/or service(s) acquired within Option Year 2. Orders will be placed on an as needed basis (TBD) and the location(s) will be provided upon submittal. Standalone Mono A4 MFD, 45 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple finishing including staples, toner, maintenance, service, and parts. CLIN 001 (c) $______________ / MFD / month Standalone Mono A4 MFD, 55 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple finishing including staples, toner, maintenance, service, and parts. CLIN 002 (c) $______________ / MFD / month Standalone Color A4 MFD, 50 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple & hole punch finishing.... including toner, staples, maintenance, service, and parts. CLIN 003 (c) $______________ / MFD / month Standalone Mono A3 MFD, 55 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple & hole punch finishing.... including toner, staples, maintenance, service, and parts. CLIN 004 (c) $______________ / MFD / month Standalone Color A3 MFD, 55 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple & hole punch finishing.... including toner, staples, maintenance, service, and parts. CLIN 005 (c) $______________ / MFD / month Option Year 3 Standalone Mono A4 MFD, 45 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple finishing including staples, toner, maintenance, service, and parts. CLIN 001 $______________ / MFD / month Standalone Mono A4 MFD, 55 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple finishing including staples, toner, maintenance, service, and parts. CLIN 002 $______________ / MFD / month Standalone Color A4 MFD, 50 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple & hole punch finishing.... including toner, staples, maintenance, service, and parts. CLIN 003 $______________ / MFD / month Standalone Mono A3 MFD, 55 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple & hole punch finishing.... including toner, staples, maintenance, service, and parts. CLIN 004 $______________ / MFD / month Standalone Color A3 MFD, 55 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple & hole punch finishing.... including toner, staples, maintenance, service, and parts. CLIN 005 $______________ / MFD / month OPTIONS FOR ADDITIONAL MFD PRICING: The following pricing applies to additional device(s) and/or service(s) acquired within Option Year 3. Orders will be placed on an as needed basis (TBD) and the location(s) will be provided upon submittal. Standalone Mono A4 MFD, 45 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple finishing including staples, toner, maintenance, service, and parts. CLIN 001 (d) $______________ / MFD / month Standalone Mono A4 MFD, 55 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple finishing including staples, toner, maintenance, service, and parts. CLIN 002 (d) $______________ / MFD / month Standalone Color A4 MFD, 50 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple & hole punch finishing.... including toner, staples, maintenance, service, and parts. CLIN 003 (d) $______________ / MFD / month Standalone Mono A3 MFD, 55 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple & hole punch finishing.... including toner, staples, maintenance, service, and parts. CLIN 004 (d) $______________ / MFD / month Standalone Color A3 MFD, 55 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple & hole punch finishing.... including toner, staples, maintenance, service, and parts. CLIN 005 (d) $______________ / MFD / month NO ADDITIONAL DEVICES CAN BE ADDED AFTER THE OPTION YEAR 3 PERIOD Option Year 4 Standalone Mono A4 MFD, 45 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple finishing including staples, toner, maintenance, service, and parts. CLIN 001 $______________ / MFD / month Standalone Mono A4 MFD, 55 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple finishing including staples, toner, maintenance, service, and parts. CLIN 002 $______________ / MFD / month Standalone Color A4 MFD, 50 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple & hole punch finishing.... including toner, staples, maintenance, service, and parts. CLIN 003 $______________ / MFD / month Standalone Mono A3 MFD, 55 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple & hole punch finishing.... including toner, staples, maintenance, service, and parts. CLIN 004 $______________ / MFD / month Standalone Color A3 MFD, 55 PPM, CAC/PIV Enabled Print, copy, scan, analog fax, staple & hole punch finishing.... including toner, staples, maintenance, service, and parts. CLIN 005 $______________ / MFD / month TOTAL: BASE AND ALL OPTION YEARS: _________________ DISCLAIMER This RFI is issued solely for information and planning purposes only and does not constitute a solicitation. All information received in response to this RFI that is marked as proprietary will be handled accordingly. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this RFI.
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/spg/VA/NaVAMC/VAMCCO80220/36C24918Q9607/listing.html)
 

Document(s)

Attachment
 

File Name: 36C24918Q9607 36C24918Q9607.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=4540439&FileName=36C24918Q9607-000.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=4540439&FileName=36C24918Q9607-000.docx

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Record

SN05037098-W 20180816/180814231700-69bc02de33ae464054137af8dd432191 (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

---

| FSG Index  |  This Issue's Index  |  Today's FBO Daily Index Page |