Loren Data's SAM Daily™

FBO DAILY - FEDBIZOPPS ISSUE OF AUGUST 31, 2018 FBO #6125
DOCUMENT

V -- Taxi Services - Attachment

Notice Date

8/29/2018
 

Notice Type

Attachment
 

NAICS

485310 — Taxi Service
 

Contracting Office

Department of Veterans Affairs;Network Contracting Office 22;4811 Airport Plaza Drive;Suite 600;Long Beach CA 90815
 

ZIP Code

90815
 

Solicitation Number

36C26218U0125
 

Response Due

9/5/2018
 

Archive Date

11/4/2018
 

Point of Contact

Danielle L. Carroll
 

Small Business Set-Aside

N/A
 

Description

Page 1 of Page 1 of 8 Page 1 of THIS REQUEST FOR INFORMATION (RFI) SOURCES SOUGHT IS ISSUED SOLELY FOR MARKET RESEARCH AND PLANNING PURPOSES ONLY AND DOES NOT CONSTITUTE A SOLICITATION. 1. Responses to this Sources Sought must be in writing. The purpose of this Sources Sought Announcement is for market research only to make appropriate acquisition decisions and to gain knowledge of Small Business Capability, including Service Disabled Veteran Owned Small Businesses and Veteran Owned Small Businesses (SDVOSB/VOSB) interested and capable of performing the work. 2. The NAICS for this requirement is 485310 Taxi Services 3. Interested and capable Contractors should respond to this notice no later than September 5, 2018 by providing the following via email only to danielle.carroll4@va.gov (a) Company Name (b) Address (c) Point of contact (d) Phone, fax, and email of primary point of contact (e) DUNS number (f) Type of small business, if applicable, (e.g. Services Disabled Veteran Owned small business (SDVOSB), Veteran-owned small business (VOSB), 8(a), HUB-Zone, Women Owned Small Business, Small disadvantaged business, or Small Business). (g) A capability statement that addresses the organization s qualifications and ability to perform as a contractor specifically for the work described in paragraph 5 below. Respondents are also encouraged to provide specific examples (e.g. contract number, point of contact information) of the Contractor s experience providing the same or similar supplies/services to that described in paragraph 5 below. 4. SDVOSB/VOSB respondents. (a) If respondent is VOSB or SDVOSB, respondent is encouraged to provide proof of www.vetbiz.gov certification. In addition, SDVOSB/VOSB Contractors are asked to acknowledge that they understand the limitations on sub-contracting pursuant to FAR 52.219-14, Limitations on Sub-Contracting, which will be included in the impending solicitation. Further SDVOSB/VOSB contractors are asked to respond that they are capable of providing the requested services keeping within the parameters of this clause. (b) Small businesses, including SDVOSB/VOSBS are also advised that per 13 CFR, § 125.6 the prime contractor's limitations on subcontracting are as follows: (1) General. In order to be awarded a full or partial small business set-aside contract with a value greater than $150,000, an 8(a) contract, an SDVO SBC contract, a HUBZone contract, a WOSB or EDWOSB contract pursuant to part 127 of this chapter, a small business concern must agree that: (2) In the case of a contract for services (except construction), it will not pay more than 50% of the amount paid by the government to it to firms that are not similarly situated. Any work that a similarly situated subcontractor further subcontracts will count towards the 50% subcontract amount that cannot be exceeded. 5. We are requesting the service of a contractor to provide Taxi Services for Veteran Administration of San Diego Healthcare System (VASDHS). Please refer to the Statement of Work for the specifications for the requirements. 6. Please note that if VA s pending market research establishes that two or more VOSB or SDVOSB, who are certified in VA s Vendor Information Pages (VIP) site https://www.vip.vetbiz.gov/, can perform the services VA will set aside the underlying solicitation per 38 U.S.C. §8127.   7. All Offerors who provide goods or services to the United States Federal Government must be registered in the System for Award Management (SAM) database found at https://www.sam.gov. Registration must include Representations and Certifications. 8. Pricing shall be all inclusive of all necessary and appropriate labor, supervision, administrative functions, vehicles, equipment, materials, fuel, supplies, insurance policies, and all other cost normally associated to provide Taxi Services as indicated. 1 WITHIN A 20 MILE RADIUS FROM DESIGNATED PICK-UP POINT TO DROP OFF LOCATION EA 2 CHARGE PER MILE BEYOND 20 MILES EA 3 BILLABLE INCOMPLETE PICKUPS EA 4 BILLABLE WAIT TIMES (first 15 minutes at no charge to the government One (1) increment of 15 minutes only) EA Page 1 of Page 8 of 8 Page 1 of STATEMENT OF WORK The VA San Diego Healthcare System (VASDHS) is seeking taxi transportation services throughout the San Diego county, North County and Imperial County areas. The contractor agrees to furnish taxi transportation services, on demand, 24 hours per day, seven days per week, 365 days per year to include all federal and state holidays for beneficiaries of the VA San Diego Medical Center and its Community Based Outpatient Clinics. TAXI TRIPS The contractor shall provide 24 hour taxi transportation services as requested by authorized VASDHS personnel. Trip requests will be communicated to the company dispatcher or designee by an authorized VASDHS employee for each individual transport. Transport vouchers will be provided to the Veteran with one copy retained by the VA Medical Center. Drivers will complete each voucher at the end of the transport with the appropriate mileage annotated and the total expense. A computer-generated receipt will be attached to each voucher slip (if applicable). All transport requests will originate from an authorized VAMC employee. A delegation of authority memorandum will be maintained on hand at the contractor dispatch office with a list of VA employees authorized to request transports. For scheduled transports, VASDHS will provide a transport list to the contractor within 24 hours of the requested transport date. The transport list will contain the Veteran s name, pick-up request time, pick-up location, and destination. The contractor will be provided return trip information from VASDHS authorized personnel. Gratuities will not be authorized at government expense. The timeline of 45 minutes from request to taxi cab arrival will be required 98% of the time. The contractor shall be responsible for compiling all completed voucher slips and preparing an invoice at the end of each month to be submitted through the appropriate VA billing channels for review, approval and payment to the vendor. Upon request, a copy of an individual voucher will be presented to VASDHS POC within 24 hours. Transports may include one passenger with the Veteran who is a caretaker, spouse, or family member traveling with the authorized Veteran. No additional rider fee will be made to the VASDHS for one additional passenger. Transports for two authorized Veterans to the same destination will be accepted at the appropriate rate as stipulated by fair practice laws. The contractor will charge the additional rider fee as appropriate for the transport (if applicable). Trips originating from VA San Diego Medical Center (Main Campus- La Jolla): An authorized VA San Diego employee will fill out a transport voucher listing the originating location (start point) and the address of the destination (end-point). Each voucher will include the Veteran s last name, first name, date of transport, and time the trip began. The authorized VA San Diego employee will contact the contractor to arrange the transportation. The voucher will be presented to the Veteran with one copy retained by the VA. Upon arrival at the destination, the driver will complete each voucher noting the mileage and total cost. Gratuities are not authorized at government expense. The driver will provide the completed voucher to his/her company s dispatch/billing office. No other stops are authorized for this transport. Point of destination is not authorized to be altered or changed by the Veteran. Trips originating from locations other than the VA Medical Center (to include CBOC locations and Veterans home of record): Authorized VA employees will contact the contractor to request transportation. The VA employee will provide the name, pick-up time, pick-up location, and destination for each transported Veteran. The driver will complete a handwritten voucher noting the date, Veteran s name, pick-up location, destination, mileage, and total cost. Gratuities will not be authorized at VA expense. No other stops are authorized for this transport. Point of destination is not authorized to be altered or changed by the Veteran. WORK HOURS Services shall be fully available 24 hours per day, seven days per week, 365 days per year including all holidays. The contractor will be prepared for the highest volume of transports to occur between the hours of 8:00a.m. and 5:00p.m., Monday Friday. WAITING TIME Waiting time may only be charged at VA expense when specifically authorized by VASDHS. If requested, the contractor shall call the Beneficiary Travel office at the VA San Diego, La Jolla location, or, if after hours the Administrative Officer on Duty (AOD) to request and receive authorization to bill for wait time. The verbal request will include the length of the expected wait and per minute charge. Failure to receive authorization to bill for wait time will result in non-payment by the VASDHS. PRIMARY SERVICE AREA The service area is defined as any location within the catchment area of the VA San Diego Healthcare System. Majority of transports are within the immediate and surrounding areas of San Diego city limits. VA Community Based Outpatient Clinics (CBOC s) that fall under the VA San Diego Healthcare System will be considered covered locations. These clinics are as follows: VA Clinic Mission Valley 8810 Rio San Diego Drive San Diego, CA VA Clinic Sorrento Valley 10455 Sorrento Valley Road San Diego, CA VA Clinic Chula Vista 865 Third Avenue Chula Vista, CA VA Clinic Oceanside 1300 Rancho Del Oro Road Oceanside, CA VA Clinic Escondido 815 East Pennsylvania Avenue Escondido, CA VA Clinic El Centro 1600 South Imperial Drive El Centro, CA RATES Payment for mileage traveled will be limited to one-way transports, from the point of origin to the destination. The contractor shall charge by metered rates in effect. Trip rates are not negotiable. Tips/gratuity are not authorized at government expense. Gratuity provided will be at the choice of the transported Veteran. No suggestion or request will be made by the VA or the contractor at any time for the passenger to provide a gratuity. The contractor shall submit an invoice each month in arrears reflecting all authorized transports via the number of vouchers completed equaling the number of one-way trips provided. The contractor will be paid for the full length of the trip, defined as the distance and time from when the passenger is picked up to when he/she is dropped off at the destination. The contractor will not be paid for any miles travelled after the passenger has been dropped off. The driver will only start the meter once the Veteran has entered the cab and the cab has begun moving. The contractor will not be paid for any trips not documented on a completed and signed voucher. MILEAGE DETERMINATION Trip mileage under the contract shall be determined by using Bing Maps. Disputes concerning mileage discrepancies between the VA San Diego Healthcare System and the contractor shall be resolved by the VA Contracting Office who will render their decision in writing, subject to the provisions of the dispute clause of the contract. ORDERS Telephone requests for contractor services will be placed with the contractor s dispatch office only by authorized employees of the VASDHS. Authorized employees will be defined in the signed delegation of authority memorandum presented to the contractor to be maintained on file or posted in the dispatcher office for reference. The contractor must be available to provide services 24 hours per day, 7 days per week, 365 days per year including all holidays. Answering/voicemail services are prohibited for transport request services. The request for service will specify the pick-up location, destination address, time needed, and the passenger s name and phone number. Electronic requests for contractor services are authorized if a monitored email address and POC are available within the stipulations of the contract. A reply email of verification is required within 30 minutes of each electronic request for transport for immediate services or scheduled services. The contractor will provide transportation using a safe and suitable vehicle designated for taxi services within all guidelines of the federal, state, and local laws. The driver shall report to the VA Travel office or, if after hours the AOD to receive a signed voucher authorizing the ride to be performed. Passengers will not be left unattended at any time. The driver will assist passengers with their luggage when needed including folding wheelchairs and walkers. If the contractor fails to arrive within 45 minutes from the time service is ordered, the VA reserves the right to obtain services from any other taxi vendor and charge the contractor any excess costs that may result. CONTRACTOR EMPLOYEES Drivers: All drivers must maintain an active state driver s license. A record as to the character and physical capabilities of each employee performing the duties of driver or attendant must be maintained and made available for inspection by VA San Diego Healthcare System transportation management personnel if required. The VA San Diego Healthcare System reserves the right to observe customer service at any time, and to inspect all contractor vehicles used for the contract as well as drivers taxi credentials. Violations or refusals may result in disciplinary action being taken against the contractor. The contractor is responsible for ensuring that its drivers adhere to the following policies while providing services to Veterans and their escorts/attendants. Defensive driving and safe vehicle operation. Courteous and professional customer service. Use of seat belts and all adaptive equipment in vehicles in accordance with manufacturer s instructions. Non-use of illegal drugs or alcohol and proper use of prescription drugs. Enforcement of a non-smoking environment in vehicles. Confidentiality of passenger personal information in accordance with the Privacy Act of 1974. Driver administrative responsibilities. BILLING REQUIREMENTS The contractor will provide under a company coversheet by the fifth day of each month an invoice for taxi services provided during the previous month. The invoice will show the following: Period of performance, i.e., from the first day to the last day of the previous month. Trip dates Authorized caller or transport requestor Name of dispatcher receiving the request Scheduled date and time of pick up Trip number Voucher number Point of origin Destination address Passenger s first and last name Driver s name Total miles travelled Total fare Failure to provide the required information may result in late payment or return of the invoice to the vendor for correction. PERFORMANCE STANDARDS Contractor must meet required contract requirements. If the contractor fails to meet contract requirements and circumstances are not deemed outside of driver s control by the COR, the VA reserves the right to withhold payment for that trip. Contractor s performance will be evaluated using the following performance measures: Performance Requirements Performance Objectives Performance Standard Acceptable Quality Level (AQL) Method of Monitoring Incentive/ Disincentive Response Time The contractor must arrive at pick up location within 45 minutes for all scheduled trips (20 minutes for trips originating at the San Diego Airport) 98% of trips provided Collection and review of passenger complaints made to VASDHS, and discussed during monthly COR meeting with Contractor Submit a corrective action plan within 3 days. If deficiencies are not corrected within 3 months, a show cause notice will be issued and contract termination procedures will commence. Succeeding or failing to meet the performance standard will be reflected in Contractor s Performance Assessment Reporting System (CPARS) rating. Customer Service Contractor adheres to appropriate standards of conduct, and provides courteous, professional customer service. 95% success rate -based on number of complaints received by the VASDHS Collection and review of passenger complaints made to VASDHS, and discussed during monthly COR meeting with Contractor. Succeeding or failing to meet the performance standard will be reflected in the Contractor s Performance Assessment Reporting System (CPARS) rating. Safety Contractor employees safe driving practices: (defensive driving, proper vehicle operation, nondrug or alcohol use, seat belt use, nonsmoking enforcement) 100% success rate based on accidents, traffic violations, police reports, or complaints of injury received by VASDHS Collection and review of passenger complaints made to VASDHS, and discussed during monthly COR meeting with Contractor Succeeding or failing to meet the performance standard will be reflected in Contractor s Performance Assessment Reporting System (CPARS) rating
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/spg/VA/LBVANBC/VAMD/36C26218U0125/listing.html)
 

Document(s)

Attachment
 

File Name: 36C26218U0125 36C26218U0125.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=4569874&FileName=36C26218U0125-000.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=4569874&FileName=36C26218U0125-000.docx

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Record

SN05061579-W 20180831/180829231211-0eecf5e17aa8c0bc77d23616676f3c61 (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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