SOLICITATION NOTICE
75 -- 36C249-19-AP-1091 Media Intelligence Platform (Base +4)
- Notice Date
- 3/1/2019
- Notice Type
- Combine Synopsis/Solicitation
- NAICS
- 541910
— Marketing Research and Public Opinion Polling
- Contracting Office
- Department of Veterans Affairs;Network Contracting Office 9;1639 Medical Center Parkway;Suite 400;Murfreesboro TN 37129
- ZIP Code
- 37129
- Solicitation Number
- 36C24919Q0177
- Response Due
- 3/13/2019
- Archive Date
- 5/12/2019
- Point of Contact
- Thomas Nicholls, Contract Specialist
- Small Business Set-Aside
- Service-Disabled Veteran-Owned Small Business
- Description
- COMBINED SYNOPSIS/SOLICITATION FOR COMMERCIAL ITEMS General Information: Document Type: Combined Solicitation/Synopsis Solicitation Number: 36C24919Q0177 Posted Date: March 1, 2019 Current Response Date: March 13, 2019 Product or Service Code: 7510 | Office Supplies Set Aside (SDVOSB/VOSB): SDVOSB NAICS Code: 541910 | Marketing Research and Public Opinion Polling Contracting Office Address: 1639 Medical Center Parkway Suite 400 Murfreesboro, TN 37129 Description: This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Federal Acquisition Regulation (FAR) subpart 12.6, Streamlined Procedures for Evaluation and Solicitation for Commercial Items, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotations are being requested, and a written solicitation document will not be issued. This solicitation is a request for quotations (RFQ). The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2019-01 effective 1/22/2019. The associated North American Industrial Classification System (NAICS) code for this procurement is 541910, with a small business size standard of $15 million. The VISN 9 service area is seeking to purchase Media Intelligence Software. All interested companies shall provide quotations for the following BRAND NAME or EQUAL: Schedule: Line Item Description Quantity (Users) Period of Performance Unit Price Total Price 0001 Meltwater Media Intelligence Platform 13 Apr 1, 2019-March 30, 2020 1001 Meltwater Media Intelligence Platform Option Year One 13 Apr 1, 2020-March 30, 2021 2001 Meltwater Media Intelligence Platform Option Year Two 13 Apr 1, 2021-March 30, 2022 3001 Meltwater Media Intelligence Platform Option Year Three 13 Apr 1, 2022-March 30, 2023 4001 Meltwater Media Intelligence Platform Option Year Four 13 Apr 1, 2023-March 30, 2024 Total Price Product Description: Media Analysis and Reporting The contractor will need the ability to provide the VISN and facilities POCs the function to create ad-hoc statistics and graphical breakdowns on any coverage, regardless of whether it was previously being tracked or not. The contractor will need to provide the VISN and facilities the ability to track historical data going back to 2010 on any topic or keyword, and the only service to provide graphical breakdowns based off geography, volume, growth, sentiment, key themes, or break out the coverage by source and by outlet. The contractor will need to provide the VISN and facility POCs the ability to not only create the breakdowns, but also export the data and articles responsible for populating the data for Kentucky and Tennessee The contractor should have the capability to provide on-the-spot analysis. The Analysis package allows the contractors clients to create and edit graphs and matrices in a user-friendly interface. The graphs are completely interactive and easily exportable into PowerPoint presentations while the matrices can be exported into Excel Spreadsheets. Contacts Database and Newsletter The contractor s database should offer the ability to search for and target journalists writing about specific, niche keyword topics in real time. Standard directory search functionality is available (whether based on publication, beat, location, role, or name). Newsletter functionality is easy to use and directly tied to the saved searches running in the platform. This means building templated and curated newsletters takes a matter of minutes each day as opposed to hours over the course of a week. Ability to send selected articles to as many people/distributions as needed. Salient Characteristics: What the Media Platform is required to do: News media monitoring Social media monitoring Media intelligence Database searches Media analytics Social media analytics Access for PAOs at all five VAMCs within the VISN Access for VISN PAO Team Listing of news & social media outlets in respective VISN 9 markets Updated database listing of news media personnel at respective VISN 9 market outlets Ability to distribute news releases/media statements with the touch of one command to a distribution group How the goals of the Media Platform are to be accomplished: In a user-friendly, straight-forward manner Email alerts to pertinent news items specific to a medical center, facility, organization, or region Compatible and standardized among all of the VISN 9 facilities (two facilities already actively use one of the Vendors/they would not renew their independent contract and would merge into the one VISN contract.) VISN 9 being the hub with facility PAOs having access for their respective sites Ability to roll-up individual site information into a VISN report Existing familiarity with the monitoring and analysis Frequency and schedule of when Media Platform performance is required: Real-time daily//hourly Weekly synopsis reporting Monthly synopsis reporting Quarterly synopsis reporting Annual synopsis reporting Trending capabilities Archive storage of information Mobile App access Desktop/laptop access Ongoing, as-needed, live support from vendor for all users SCOPE OF WORK: In general, VISN 9 requires the procurement of a media monitoring solution that identifies journalists and social media posts and bloggers impacting each VISN 9 medical center, addresses method of roll-up of newsfeeds in real-time. The Network leadership has determined that this will be best accomplished via Meltwater corporation that weaves together the important elements of printed news stories and broadcasts nationwide. Additionally, Meltwater identifies all keyword mentions, including appropriate item descriptions and quantity of news hits at each medical center along with social media mentions. Contractor is to provide a Mobile App to access the database on the run from a smartphone including mobile analytics to watch for trending themes. Contractor is to provide unlimited keyword monitoring, unlimited article searches, simultaneous access to the online platform, dashboard analytics, automatic sentiment analysis (positive/negative/neutral), email alerts on a daily, twice daily, or as it happens basis. The contractor will host a searchable compilation site/dashboard which includes all daily reports and articles referenced, accessible by designated individuals. The services described are to be provided at the VISN 9 Office with access by designated Medical Center PAOs and a backup designee. Contractor will serve as a sole Vendor in VISN 9. Places of Performance: VISN 9 Main Office 1801 West End Ave. Suite 600 Nashville, TN 37203 VAMC Nashville 1310 24th Ave. South Nashville, TN 37212 VAMC Memphis 1030 Jefferson Ave. Memphis, TN 38104 VAMC Lexington (Cooper Division) 1101 Veterans Drive Lexington, KY 40502 VAMC Lexington (Leestown Division) 2250 Leestown Rd Lexington, KY 40511 VAMC Louisville (Robley Rex) 800 Zorn Ave. Louisville, KY 40206 VAMC Murfreesboro (Alvin C. York) 3400 Lebanon Pike Murfreesboro, TN 37129 VAMC Mt. Home (James H. Quillen) Corner of Lamont & Veterans Way Mt. Home, TN 37684 BASIS FOR AWARD: Award will be made to the lowest price offeror that is determined to bring the BEST VALUE to the Government and meets the technical requirements of the solicitation. This is a brand name or equal request. If submitting an or equal product, the item must meet all technical/salient requirements. DEADLINE: Offers must be submitted NLT 13 March 2019 by 4:00PM (CST). Any questions/Requests for Information (RFI s) must be submitted in writing to Thomas.nicholls@va.gov NLT 6 March 2019 by 12:00PM (CST). Please provide a quote assuming a Firm Fixed Price contract. Offerors must bid on all items. Offeror quotes must include the following: estimated delivery schedule, discount for prompt payment if applicable, CAGE Code, DUNS number, Federal TIN with company name, and POC contact info. Lack of registration in the SAM database and VIP database will make an offeror ineligible for award. The government intends to award a contract as a result of this RFQ that will include the terms and conditions set forth herein. To facilitate the award process, ALL quotes shall include a statement regarding the terms and conditions herein as follows: "The terms and conditions in the RFQ are acceptable to be included in the award document without modification, deletion, or addition." OR "The terms and conditions in the RFQ are acceptable to be included in the award document with the exception, deletion, or addition of the following:" Quoter shall list exception(s) and rationale for the exception(s). Offerors must complete annual representations and certifications on-line at http://www.acquisition.gov in accordance with FAR 52.212-3, Offerors Representations and Certifications Commercial Items. The following contract clauses and provisions apply to this acquisition: 52.252-2 Clauses Incorporated by Reference (FEB 1998) This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es): http://www.acquisition.gov/far/index.html http://www.va.gov/oal/library/vaar/index.asp 52.204-10 Reporting Executive Compensation & First-Tier Subcontract Awards (OCT 2018) 52.204-13 System for Award Management Maintenance (OCT 2018) 52.209-6 Protecting the Government s Interest When Subcontracting with Contractors 52.212-4 Contract Terms and Conditions Commercial Items (OCT 2018) 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders-Commercial Items (JAN 2017) 52.219-28 Post Award Small Business Program Re-representation (JUL 2013) 52.222-3 Convict Labor (JUNE 2003) 52.222-19 Child Labor--Cooperation with Authorities and Remedies (OCT 2016) 52.222-26 Equal Opportunity (SEPT 2016) 52.222-36 Equal Opportunity for Workers with Disabilities (JUL 2014) 52.222-50 Combating Trafficking in Persons (MAR 2015) 52.223-18 Encouraging Contractor Policies to Ban Text Messaging While Driving (AUG 2011) 52.225-3 Alternate II Buy American-Free Trade Agreements-Israeli Trade Act (May 2014) 52.225-13 Restrictions on Certain Foreign Purchases (JUNE 2008) 52.227-14 Right in Data-General (MAY 2014) 52.232-33, Payment by Electronic Funds Transfer System for Award Management (OCT 2018) 52.232-40 Providing Accelerated Payments to Small Business Subcontractors (DEC 2013) (End of Clause) 52.217-9 Option to Extend the Term of the Contract (Mar 2000) (a) The Government may extend the term of this contract by written notice to the Contractor within 30 days provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 60 days before the contract expires. The preliminary notice does not commit the Government to an extension. (b) If the Government exercises this option, the extended contract shall be considered to include this option clause. (c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed 60 months. (End of Clause) 852.203-70 Commercial Advertising (MAY 2018) The Contractor shall not make reference in its commercial advertising to Department of Veterans Affairs contracts in a manner that states or implies the Department of Veterans Affairs approves or endorses the Contractor s products or services or considers the Contractor s products or services superior to other products or services. (End of Clause) 852.219-10 VA Notice of Total Service-Disabled Veteran-Owned Small Business Set-Aside (JULY 2016) (DEVIATION) (a) Definition. For the Department of Veterans Affairs, Service-disabled veteran-owned small business concern : (1) Means a small business concern: (i) Not less than 51 percent of which is owned by one or more service-disabled veterans or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more service-disabled veterans (or eligible surviving spouses); (ii) The management and daily business operations of which are controlled by one or more service-disabled veterans (or eligible surviving spouses) or, in the case of a service-disabled veteran with permanent and severe disability, the spouse or permanent caregiver of such veteran; (iii) The business meets Federal small business size standards for the applicable North American Industry Classification System (NAICS) code identified in the solicitation document; and (iv) The business has been verified for ownership and control and is so listed in the Vendor Information Pages database, (http://www.VetBiz.gov). (2) Service-disabled veteran means a veteran, as defined in 38 U.S.C. 101(2), with a disability that is service-connected, as defined in 38 U.S.C. 101(16). (b) General. (1) Offers are solicited only from service-disabled veteran-owned small business concerns. Offers received from concerns that are not service-disabled veteran-owned small business concerns shall not be considered. (2) Any award resulting from this solicitation shall be made to a service-disabled veteran-owned small business concern. (c) Agreement. A service-disabled veteran-owned small business concern agrees that in the performance of the contract, in the case of a contract for: (1) Services (except construction), at least 50 percent of the cost of personnel for contract performance will be spent for employees of the concern or employees of other eligible service-disabled veteran-owned small business concerns; (2) Supplies (other than acquisition from a non-manufacturer of the supplies), at least 50 percent of the cost of manufacturing, excluding the cost of materials, will be performed by the concern or other eligible service-disabled veteran-owned small business concerns; (3) General construction, at least 15 percent of the cost of the contract performance incurred for personnel will be spent on the concern s employees or the employees of other eligible service-disabled veteran-owned small business concerns; or (4) Construction by special trade contractors, at least 25 percent of the cost of the contract performance incurred for personnel will be spent on the concern s employees or the employees of other eligible service-disabled veteran-owned small business concerns. (d) A joint venture may be considered a service-disabled veteran owned small business concern if (1) At least one member of the joint venture is a service-disabled veteran-owned small business concern, and makes the following representations: That it is a service-disabled veteran-owned small business concern, and that it is a small business concern under the North American Industry Classification Systems (NAICS) code assigned to the procurement; (2) Each other concern is small under the size standard corresponding to the NAICS code assigned to the procurement; and (3) The joint venture meets the requirements of paragraph 7 of the explanation of Affiliates in 19.101 of the Federal Acquisition Regulation. (4) The joint venture meets the requirements of 13 CFR 125.15(b). (e) Any service-disabled veteran-owned small business concern (non-manufacturer) must meet the requirements in 19.102(f) of the Federal Acquisition Regulation to receive a benefit under this program. (End of Clause) 852.219-74 Limitations on Subcontracting Monitoring and Compliance (JUL 2018) (a) This solicitation includes VA Acquisition Regulation (VAAR) 852.219-10, VA Notice of Total Service-Disabled Veteran-Owned Small Business Set-Aside. (b) Accordingly, any contract resulting from this solicitation is subject to the limitation on subcontracting requirements in 13 CFR 125.6. The Contractor is advised that in performing contract administration functions, the Contracting Officer may use the services of a support contractor(s) retained by VA to assist in assessing the Contractor s compliance with the limitations on subcontracting or percentage of work performance requirements specified in the clause. To that end, the support contractor(s) may require access to Contractor s offices where the Contractor s business records or other proprietary data are retained and to review such business records regarding the Contractor s compliance with this requirement. (c) All support contractors conducting this review on behalf of VA will be required to sign an Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement to ensure the Contractor s business records or other proprietary data reviewed or obtained in the course of assisting the Contracting Officer in assessing the Contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs. (d) Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the Contractor to protect proprietary information as required by FAR 9.505-4, Obtaining access to proprietary information, paragraph (b). The Contractor is required to cooperate fully and make available any records as may be required to enable the Contracting Officer to assess the Contractor s compliance with the limitations on subcontracting or percentage of work performance requirement. (End of Clause) 852.232-72 Electronic Submission of Payment Requests (NOV 2018) (a) Definitions. As used in this clause- (1) Contract financing payment has the meaning given in FAR 32.001. (2) Designated agency office means the office designated by the purchase order, agreement, or contract to first receive and review invoices. This office can be contractually designated as the receiving entity. This office may be different from the office issuing the payment; (3) Electronic form means an automated system transmitting information electronically according to the accepted electronic data transmission methods and formats identified in paragraph (c) of this clause. Facsimile, e-mail, and scanned documents are not acceptable electronic forms for submission of payment requests; (4) Invoice payment has the meaning given in FAR 32.001; and (5) Payment request means any request for contract financing payment or invoice payment submitted by the Contractor under this contract. (b) Electronic payment requests. Except as provided in paragraph (e) of this clause, the Contractor shall submit payment requests in electronic form. Purchases paid with a Government-wide commercial purchase card are considered to be an electronic transaction for purposes of this rule, and therefore no additional electronic invoice submission is required. (c) Data transmission. A Contractor must ensure that the data transmission method and format are through one of the following: (1) VA s Electronic Invoice Presentment and Payment System at the current website address provided in the contract. (2) Any system that conforms to the X12 electronic data interchange (EDI) formats established by the Accredited Standards Center (ASC) and chartered by the American National Standards Institute (ANSI) (d) Invoice requirements. Invoices shall comply with FAR 32.905. (e) Exceptions. If, based on one of the circumstances below, the Contracting Officer directs that payment requests be made by mail, the Contractor shall submit payment requests by mail through the United States Postal Service to the designated agency office. Submission of payment requests by mail may be required for (1) Awards made to foreign vendors for work performed outside the United States; (2) Classified contracts or purchases when electronic submission and processing of payment requests could compromise the safeguarding of classified or privacy information; (3) Contracts awarded by contracting officers in the conduct of emergency operations, such as responses to national emergencies; (4) Solicitations or contracts in which the designated agency office is a VA entity other than the VA Financial Services Center in Austin, Texas; or (5) Solicitations or contracts in which the VA designated agency office does not have electronic invoicing capability as described above. (End of Clause) 852.246-71 Rejected Goods (JAN 2018) (a) Supplies and equipment. Rejected goods will be held subject to Contractor s order for not more than 15 days, after which the rejected merchandise will be returned to the Contractor's address at the Contractor s risk and expense. Expenses incident to the examination and testing of materials or supplies that have been rejected will be charged to the Contractor. (b) Perishable supplies. The Contractor shall remove rejected perishable supplies within 48 hours after notice of rejection. Supplies determined to be unfit for human consumption will not be removed without permission of the local health authorities. Supplies not removed within the allowed time may be destroyed. The Department of Veterans Affairs will not be responsible for, nor pay for, products rejected. The Contractor will be liable for costs incident to examination of rejected products. (End of Clause) The following RFQ provisions apply to this acquisition: 52.252-1 Solicitation Provisions Incorporated by Reference (FEB 1998) This solicitation incorporates one or more solicitation provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The offeror is cautioned that the listed provisions may include blocks that must be completed by the offeror and submitted with its quotation or offer. In lieu of submitting the full text of those provisions, the offeror may identify the provision by paragraph identifier and provide the appropriate information with its quotation or offer. Also, the full text of a solicitation provision may be accessed electronically at this/these address(es): http://www.acquisition.gov/far/index.html http://www.va.gov/oal/library/vaar/index.asp 52.204-7 System for Award Management (OCT 2018) 52.211-6 Brand Name or Equal (AUG 1999) 52.212-1 Instructions to Offerors-Commercial Items (OCT 2018) 52.212-4 Contract Terms and Conditions Commercial Items (OCT 2018) 52.217-5 Evaluation of Option (JUL 1990) Point of Contact Contracting Specialist Name: Thomas Nicholls Email: Thomas.Nicholls@va.gov Organization: NCO 9 Phone No.: 615-225-3435 NOTE: THIS NOTICE WAS NOT POSTED TO FEDBIZOPPS ON THE DATE INDICATED IN THE NOTICE ITSELF (01-MAR-2019); HOWEVER, IT DID APPEAR IN THE FEDBIZOPPS FTP FEED ON THIS DATE. PLEASE CONTACT 877-472-3779 or fbo.support@gsa.gov REGARDING THIS ISSUE.
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