MODIFICATION
D -- COTS Solution for EEO Complaint Process
- Notice Date
- 5/18/2019
- Notice Type
- Modification
- NAICS
- 511210
— Software Publishers
- Contracting Office
- 633 Indiana Avenue, NW, Suite 880 Washington DC 20004-2902
- ZIP Code
- 20004-2902
- Solicitation Number
- 9594CSOITEEOSoftware
- Response Due
- 5/29/2019
- Point of Contact
- Catherine J. Collins, Sr. Procurement Specialist, Phone 2022205354, - Kathleen French, Senior Systems Analyst, Phone 202.585.7903
- E-Mail Address
-
catherine.collins@csosa.gov, kathleen.french@csosa.gov
- Small Business Set-Aside
- N/A
- Description
- 1. This is a sources sought announcement. This announcement is in support of market research to determine the feasibility of a competitive acquisition and to identify potential sources that can provide a COTS solution for the EEO Complaint process. 2. The Court Services and Offender Supervision Agency's (CSOSA) Office of Information Technology (OIT) requires a COTS solution for the EEO Complaint process. The system must be designed for Federal agencies where the complaint system can generate the EEOC 462 and No FEAR reports for submission to the EEOC. CSOSA is also interested in this being a SaaS or hosted product which is FEDRamp compliant. 3. Scope of work for this requirement includes: - An easy to use web-based system to track and manage EEO Cases through the entire life cycle, including the ability to record and track the complaint and personal information, contacts, claims, events, corrective actions, final closure status(es), and outcomes, as well as whom the complaint is against (person or agency team/division). - Solution that is able to capture formal, information, and mixed cases and track statuses within each of these areas, along with the ability to link cases when they go from one case type to another (e.g., informal to formal). - Solution that is able to track each stage of the informal and formal complaint process as is established by Equal Employment Opportunity (EEO) Regulations at 29 CFR Part 1614, as well as Equal Employment Opportunity Commission's (EEOC's) Managmeent Directive 110. - Solution that has the ability to have multiple assignments so that cases are linked to both an EEO manager and EEO specialist and display or filter cases based on this assignment. - Solution that has the ability to upload supporting documents and link these back to specific case areas. - Solution should include capability for the user to run reports and do searches not only by the Complainant's name, but also by the Agency Cost Unit as well as by the Responsible Management Officials named in the formal complaint. 4. All responsible sources who believe they have a solution to the above requirement may contact CSOSA to schedule a demonstration of the COTS solution in accordance with paragraph 5 below. NOTE: THIS NOTICE WAS NOT POSTED TO FEDBIZOPPS ON THE DATE INDICATED IN THE NOTICE ITSELF (18-MAY-2019); HOWEVER, IT DID APPEAR IN THE FEDBIZOPPS FTP FEED ON THIS DATE. PLEASE CONTACT 877-472-3779 or fbo.support@gsa.gov REGARDING THIS ISSUE.
- Web Link
-
Link To Document
(https://www.fbo.gov/spg/CSOSA/OD/WashingtonDC/9594CSOITEEOSoftware/listing.html)
- Place of Performance
- Address: 800 North Capitol St., NW Washington, DC
- Zip Code: 20002
- Country: US
- Zip Code: 20002
- Record
- SN05316403-F 20190520/190518230011 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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