SOLICITATION NOTICE
Q -- Employee Assistance Program
- Notice Date
- 6/5/2019
- Notice Type
- Synopsis
- NAICS
- 621330
— Offices of Mental Health Practitioners (except Physicians)
- Contracting Office
- Department of Veterans Affairs;Network Contracting Office 9;1639 Medical Center Parkway;Suite 400;Murfreesboro TN 37129
- ZIP Code
- 37129
- Solicitation Number
- 36C24919Q0278
- Archive Date
- 7/5/2019
- Point of Contact
- Michael.brown1305@va.gov
- Small Business Set-Aside
- Service-Disabled Veteran-Owned Small Business
- Description
- The VA is contemplating a base year with 4 option year. Services will begin on September 1, 2019. The anticipated contract type will be a firm fixed-price. The solicitation will be posted to FedBizOpp website on or about June 14, 2019. This date is subject to change. A Site Visit\Video Conference is tentatively scheduled for July 8, 2019 at the Robley Rex VA Medical Center, 800 Zorn Ave, BDG/Room# XXXX, Louisville, KY. This date is subject to change. All contractors must be registered in the System for Award Management database (www.SAM.gov) when proposals are received and for the awardee at time of award to be eligible for award of a contract. All contractors must have an active Vendor Information Pages account (https://www.vip.vetbiz.gov/) reflecting they are currently registered as an SDVOSB. No further information will be provided prior to posting of the RFQ. The point of contact for this pre-solicitation notice is Michael Brown, Contract Specialist, at Michael.brown1305@va.gov. 1. SCOPE a. Area of Coverage The Employee Assistance Program (EAP) Contractor must provide services to employees at locations convenient to them at the main facility location on Zorn Avenue (hereafter referred to as The Medical Center), as well as at the following community-based facilities (hereafter referred to as CBOCs). 1. Robley Rex VA Medical Center, Louisville, KY 2. VA Healthcare Center, Carrollton 3. VA Healthcare Center, DuPont 4. VA Healthcare Center, Ft Knox 5. VA Healthcare Center, Grayson 6. VA Healthcare Center, New Albany 7. VA Healthcare Center, Newburg 8. VA Healthcare Center, Scottsburg 9. VA Healthcare Center, Shively b. Program Development and Consultation EAP Contractor shall, at contract implementation and periodically thereafter (no less than annually), consult with the medical center to assess and reevaluate service needs based on factors such as workforce demographics, employee work schedules, geographic locations of employees, employee insurance coverage, specific work performance and conduct issue trends, and current applicable policies, procedures, regulations, and laws. EAP Contractor shall assist the Agency in developing EAP policy, procedures, and guidelines and will provide ongoing consultation of same. The Agency estimates the workload to be approximately 52 employees per year. This is based on historical past usage, and accounts for an employee population of approximately 1,850 employees, who may be seen for up to 8, 1-hour sessions per issue. On average, employees utilizing the service have historically been seen for 1-2 sessions on average. Each session is one hour with a licensed therapist. c. Services Provided Services to employees may include but are not limited to: initial evaluation and assessment, treatment planning, short-term counseling, financial counseling, Traumatic Incident Management (TIM) to include incident stress debriefings, social service assistance, information and referral, and health education training. Issues to be addressed could cover a wide range, to include work-related problems, traumatic incidents, substance abuse, mental illness, marital or family problems, wellness and daily living, crisis management related to emergencies in the workplace, grief, stress and impact of chronic illness, and financial or other personal problems. For employees needing specialized or long term, on-going counseling, the Contractor will assist with referral to established community resources and facilities for treatment and rehabilitative care. The employee and/or the employee s insurance will be responsible for the cost services provided by these community resources. The EAP contractor shall provide short-term substance abuse assessment and counseling, and referral services for requesting and mandatorily referred employees. The EAP Contractor shall provide case management services for employees utilizing the EAP. These services include, at a minimum: coordinating referral services to competent care and follow up directed toward appropriate community resources beyond the EAP, within the employee s means, for individuals whose problems warrant additional treatment; ongoing conferences during the treatment program to evaluate the effectiveness of treatment, problems encountered, and changes considered necessary. At a minimum, the Contractor is required to follow up with the employee 30 and 90 days after initial entry into the program. The EAP Contractor is responsible for educating employees and managers about substance abuse, assessing employees with potential substance abuse problems; identifying resources for treatment and rehabilitation for employees found to need them; and, working with the Medical Center, its Human Resources (HR) Management Service employees, and/or Medical Center supervisors to successfully transition employees back to the workplace. The EAP Contractor must be able to provide consultation with agency representatives, (i.e. managers, HR representatives) regarding specific employee problems, as well as organizational issues such as sexual harassment, downsizing, conflict resolution, and workplace violence. When an Agency representative requests consultation regarding a specific employee issue, the Contractor must respond within 24 hours. When mandatorily referred for performance issues, substance abuse, or other causes for formal referral, ongoing monitoring and appropriate reporting of progress and program compliance for up to 5 years may be required. This will include, at a minimum, regular contact with the employee, their treatment providers, and supervisory staff, as appropriate. EAP counseling, communications, and information and referral services may be in person, by telephone, or fax, but generally may not be by e-mail, internet, or intranet to ensure patient confidentiality and privacy. Exceptions may be made if the employee gives express consent to send and receive information within the EAP by e-mail, internet or intranet. Consent must be documented and retained in the employee's EAP file. Before an employee gives consent, he or she must be informed that use of those communication methods no longer guarantees privacy. EAP Contractor staff shall assess established Agency health insurers programs or services of other social agencies for referral potential. Work/Life Services, such as childcare information, eldercare information, adoption resources, academic resources (including financial assistance), pet care services, legal consultation, financial consultation, retirement planning, tutoring services, etc., are provided by the VA and can be accessed by employees at www.worklife4you.com. EAP Contractor staff should be familiar with this website, and the services provided there, and are able to direct employees to these resources appropriately. Medications and physical examinations are not to be considered a part of the independent counseling services for the EAP and will not be provided under this contract. d. Qualifications and Licenses of EAP Counseling Staff All personnel under this contract will be employees or assignees of the Contractor who will be responsible for validation of their qualifications to perform the services herein described. The EAP Contractor's staff shall consist of licensed/certified (as appropriate) professional psychologists, social workers, psychiatric nurses, psychiatrists, or physicians, who have at a minimum, a master's degree in a mental health field (or medical degree), and extensive counseling experience in a wide range of personal problems such as alcohol and drug abuse, and marital and family related issues. They must hold a current state license or certificate to practice at the highest independent level as a mental health practitioner, consistent with state laws. They must have at least 2 years of experience in the specific area/field of alcohol and drug abuse counseling. The EAP Contractor's counseling staff must be trained and experienced to assist employees with a wide range of personal issues, as well as providing coaching, management consultations, and presentations on a variety of health and wellness topics. The Contractor shall certify that all employees or assignees have the required certifications and credentials and are registered/licensed in the appropriate state by submitting copies of the licenses or other appropriate documents. This will be done at implementation and thereafter annually. NOTE: THIS NOTICE WAS NOT POSTED TO FEDBIZOPPS ON THE DATE INDICATED IN THE NOTICE ITSELF (05-JUN-2019); HOWEVER, IT DID APPEAR IN THE FEDBIZOPPS FTP FEED ON THIS DATE. PLEASE CONTACT 877-472-3779 or fbo.support@gsa.gov REGARDING THIS ISSUE.
- Web Link
-
Link To Document
(https://www.fbo.gov/spg/VA/NaVAMC/VAMCCO80220/36C24919Q0278/listing.html)
- Place of Performance
- Address: Robley Rex;800 Zorn AVE;Louisville, KY
- Zip Code: 40206
- Country: USA
- Zip Code: 40206
- Record
- SN05331780-F 20190607/190605230013 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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