Loren Data's SAM Daily™

FBO DAILY - FEDBIZOPPS ISSUE OF JUNE 29, 2019 FBO #6427
SOURCES SOUGHT

U -- Resuscitation Quality Improvement Support Service

Notice Date

6/27/2019
 

Notice Type

Synopsis
 

NAICS

611699 — All Other Miscellaneous Schools and Instruction
 

Contracting Office

Department of Veteran Affairs;PCAC-ST. LOUIS;4401-D Meramec Bottom Rd;Saint Louis MO 63129
 

ZIP Code

63129
 

Solicitation Number

36C77619Q0160
 

Response Due

7/2/2019
 

Archive Date

7/7/2019
 

Point of Contact

MARK.FERGUSON@VA.GOV
 

Small Business Set-Aside

N/A
 

Description

Page 2 of 2 SOURCES SOUGHT NOTICE Interested and capable firms are requested to provide capability statements addressing the following data/information to the attention of the Contract Specialist identified herein. a) Company s name: b) Company s address: c) Company s point of contact name: d) Company s phone, fax, and email address: e) Company s Tax ID Number: f) Company s DUNS number and Cage Code: g) Type of business, e.g. Small Service Disabled Veteran Owned Small Business, Veteran Owned Small Business, SBA Certified 8(a) Firm, SBA Certified HUBZone Firm, Women Owned Small Business, SBA Certified Small Disadvantaged Business, Small Business, or Other than Small Business, relative to NAICS code 611699: h) Federal Supply Schedule number (if applicable): i) Statement of Capability, to include salient characteristics, that demonstrates the offeror's capability and past performance in providing and meeting the type of service requirement; to include the data and information stated herein. e-Mail submissions will be acceptable to Contract Specialist Mark Ferguson at: mark.ferguson@va.gov. The purpose of this Sources Sought Notice is for Market Research purposes only and to identify interested and capable vendors. Final statement of capability response submissions and this form must be submitted via email no later than 2:00 p.m. CST on July 2, 2019. NO FAX/ FACSIMILE SUBMISSIONS WILL BE ACCEPTED. Notice to Vendor Community: All Offerors who provide goods or services to the United States Federal Government MUST be registered in the System for Award Management (SAM) website www.sam.gov. Additionally, all Service Disabled Veteran Owned Small Businesses or Veteran Owned Small Businesses who respond to a solicitation must be registered with the Department of Veterans Affairs Center for Veterans Enterprise VetBiz Registry located at https://www.vip.vetbiz.va.gov/. Disclaimer: The purpose of this Sources Sought Notice is to gain knowledge of potential qualified sources and their business size classification and is issued solely for information and planning purposes only and does not constitute a solicitation. Responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. This notice shall not be construed as a commitment by the Government to issue a solicitation or ultimately award a contract, nor does it restrict the Government to a particular acquisition approach. All information received in response to this Sources Sought Notice that is marked as proprietary will be handled accordingly. Responders are solely responsible for all expenses associated with responding to this Sources Sought Notice. The Government is not obligated to, nor will it pay for or reimburse respondent parties for any costs associated with responding to this Sources Sought Notice. NOTE: No classified, confidential, or sensitive information should be included in your response to this Sources Sought Notice. The Government reserves the right to use any information provided by respondents for any purpose deemed necessary and legally appropriate, including using technical information provided by respondents in any resultant solicitation. At this time no solicitation exists; therefore, do not request a copy of the Solicitation. After a review of the responses received, a Pre-Solicitation Notice and Solicitation may be published on Federal Business Opportunities (FedBizOpps) website or GSA E-buy. It is the potential Offeror's responsibility to monitor FedBizOpps and GSA E-buy for release of any future solicitations that may result from this Sources Sought Notice. However, responses to this Sources Sought Notice will not be considered adequate responses to any resultant solicitation. Comments/Concerns: Please address any comments or concerns regarding this Sources Sought Notice via email to the Contract Specialist listed below. Mark Ferguson Mark Ferguson, Contract Specialist Department of Veterans Affairs Program Contract Activity Central (PCAC) - St. Louis, MO 314-894-6656 x 65116 Mark.Ferguson@va.gov 1. Title of Project: Resuscitation Quality Improvement (RQI) Support Service 2. Background: The Employee Education System (EES) focuses on national education projects, which address the clinical education needs of Veterans Health Administration (VHA) employees. The Resuscitation Education Initiative (REdI) is located within the SimLEARN national center, Orlando, FL and provides specific training related to resuscitation and is the official American Heart Association (AHA) Training Center (TC) for the Department of Veterans Affairs (VA). Veterans Health Administration (VHA) directive 1177 establishes policy to optimize patient safety within VA system by ensuring that the VHA has emergency response capability to manage cardiac arrests on VHA property, to include access to appropriate resuscitation equipment and appropriately trained responders. The REdI program, as the AHA TC for the VA, is responsible for the provision and oversight of the Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) Cardiopulmonary Resuscitation (CPR) education training taught at all VA Medical Centers and over 1,200 associated satellite sites. Currently, more than 96% of VHA staff complete resuscitation training using the American Heart Association/ Laerdal Training Programs provided through REdI. The Resuscitation Quality Improvement (RQI) Program is an approach to training that assists learners to achieve and maintain competency in cardiopulmonary resuscitation (CPR) skills. The VHA currently holds 100,000 BLS/ACLS RQI keys with 66,000 staff currently using this program. The RQI Support Service is required to continue utilizing and optimizing this training program within the VHA. 3. Objective(s): Prevent lifesaving training program degradation. Sustain current cardiovascular high-quality CPR training program continuity by supporting student accounts, training content, compliance and training equipment. The courses and equipment to be supported are: HeartCode, Resuscitation Quality Improvement (RQI), Skill Reporter SimPad, CPR Mobile Skills Stations, Quality CPR (QCPR) manikins, AHA CPR course content and skill testing in Advance Cardiac Life Support (ACLS) and Basic Life Support (BLS) AHA courses. Additionally, referring support to internal VA support teams as appropriate (TMS, OI&T and, Equipment Exchange Program) Support personnel shall communicate with all necessary VHA departments to understand workflow of information coming/going; gather all necessary information required for successful delivery and close collaboration with business operations teams; proactively support a positive corporate culture; capable of presenting information in meetings and trainings interfacing with customers and partners effectively. 4. Scope of Work: The contractor shall provide Day-to-Day Progress of RQI Training Program Support, RQI Education and Online Training Support, and RQI Program Coordination Support required to perform email support, customer service calls, technical solutions support, reporting, and course amalgamation between the VHA learning management system and the course content. Services include, but are not limited to, managing the trouble shooting for incoming phone and email request(s), communicating directly, both telephone and email, with medical facilities regarding reported issues, initial QCPR manikin(s) troubleshooting, and referring personnel to utilize internal VHA Standardized Equipment Exchange Program when necessary. 5. Applicable Documents: N/A. 6. Mandatory Tasks and Deliverables: The Contractor shall perform the mandatory 4.1, 4.2, and 4.3 tasks and provide the specific deliverables described below within the performance period stated in this Performance Work Statement (PWS). If, for any reason, any deliverable cannot be delivered on time according to the below schedule, the Contractor shall provide a written explanation to the REdI Program Manager (PM)/Contracting Officer s Representative (COR) three days prior to deliverable due date. This written transmittal shall include a firm commitment of when the work shall be completed. This transmittal to the REdI PM/COR shall cite the reasons for the delay and the impact on the overall project. The Contractor shall not commit or permit any act that interferes with the performance of work awarded to another Contractor or with the performance of Government employees. In any case where, in the course of fulfilling the contract requirements, the Contractor disturbs any work guaranteed under another separate contract, the Contractor must restore such disturbed work. Task 6.1 Day-to-Day Progress of RQI Training Program Support: Contractor shall work with internal VHA REdI Program Manager or designee to facilitate the day-to-day progress of CPR training programs. The CPR Training Program includes HeartCode, RQI, Skill Reporter SimPad, CPR Mobile Skills Stations, QCPR manikins, AHA CPR course content and skill testing in ACLS and BLS AHA courses. Specific Tasks Include: Works in concert with the VHA REdI Project Manager. Works with internal colleagues and VA REdI Program to facilitate the day-to-day progress of the program, control, budget, scope management, procurement, risk and issue management, contingency planning, project visibility. Provides guidance working with VA REdI Program and project team in terms of communication, accountability and issue escalation. Works effectively with technical team members and cross functional teams to ensure the project is on time and within contract requirements. Project planning, scope management, procurement assistance, risk and issue management, contingency planning, project visibility, status reporting, and escalation. Serve as liaison for the internal team to ensure the successful delivery of all required components. Task 6.2 RQI Education and Online Training Support: The contractor shall support the VHA REdI project team to the successful delivery of CPR online training. This supports colleagues including REdI staff to ensure agreeable site implementation plan, utilization, optimization and sustainment for CPR education and training. Specific Tasks Include: Developing and executing a facility plan in concert with local VHA Program Directors for successful site implementation, software updates, utilization and optimization of HeartCode and RQI per assigned site. Providing reports on facility performance; RQI 2020 analytics and measurements are based on each site s enrollment growth each quarter, compliance rates and staff satisfaction. Providing a 30-day transition of RQI 2020 information from discovery with the customer through post implementation support and utilization/optimization activities. Providing quarterly, on-site administrative support and super-user training at VA SimLEARN, Orlando, FL. 8-hour class conducted by Program Coordination Support by a contracted person, for up to 15 participants, using the live VA program account, to train participants on key HeartCode and RQI program functions (e.g. adding learners, creating learner groups, generating reports). Providing updates to changes and enhancements to HeartCode, RQI 2020 training content, administration of courses and compliance and supporting training equipment. Working in concert with VHA REdI Project Manager and Health Education Specialists. 6.3 RQI Program Coordination Support: Contractor shall support the local VA Program Directors to ensure the successful delivery of the VA HeartCode and RQI project. Supports additional colleagues including REdI staff, to ensure smooth local administration, optimization and sustainment for RQI and HeartCode with assigned facilities. They are focused on support for VA facilities specifically the local Program Directors. The span of control for each Program Coordinator is 50 VA Hospitals and the associated 1,200+ Community Based Outpatients Clinic s CBOCs. Specific Tasks Include: Works in concert with the VHA REdI Program Director at the facilities. Works with internal colleagues and VA REdI Program to facilitate progress of the program. Importing student records. Account activations. Nationwide administration training through webinars. Notifying REdI staff of any trends that may affect the training programs effectiveness or accessibility by students. Deliverables for 6.1, 6.2, and 6.3: Monthly written status reports shall be submitted in Microsoft Excel or Word Format via email to the REdI PM/COR to include number and discipline of students enrolled. Quarterly report to include number of trouble calls, triage, trends of reported issues and problem-solving resolutions for those issues. Weekly collaboration meetings with REdI team to update weekly status and operations. Provide quarterly training and equipment assessment reports to assist VHA with determining utilization and preparedness of specific facilities. Provide quarterly facility plan to include implementation timeline of milestones for full facility optimization. Quarterly reports to summarize VHA organizational level Analytics for student performance, including key areas that display training program data accumulated at the organizational level providing unique data points and visualizations that can be used to gain insight into national trends observed and guide actions going forward. A daily updated dashboard that provides an overview of each facility status including planned onsite training. Provide monthly Compliance reports to ensure adherence to program requirements. 7.1 Period of Performance: The period of performance shall be 1 year from date of award with 2 option periods. 7.2. Place of Performance: Contractor s locations. (END OF SOURCES SOUGHT NOTICE) NOTE: THIS NOTICE WAS NOT POSTED TO FEDBIZOPPS ON THE DATE INDICATED IN THE NOTICE ITSELF (27-JUN-2019); HOWEVER, IT DID APPEAR IN THE FEDBIZOPPS FTP FEED ON THIS DATE. PLEASE CONTACT 877-472-3779 or fbo.support@gsa.gov REGARDING THIS ISSUE.
 

Web Link

Link To Document
(https://www.fbo.gov/spg/VA/VAAAC/VAAAC/36C77619Q0160/listing.html)
 

Place of Performance

Address: CONTRACTOR'S LOCATION.

Zip Code: UNKNOWN.

Country: USA
 

Record

SN05354072-F 20190629/190627230020 (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

---

| FSG Index  |  This Issue's Index  |  Today's FBO Daily Index Page |