SOURCES SOUGHT
D -- Space Planning Software
- Notice Date
- 8/5/2019
- Notice Type
- Synopsis
- NAICS
- 541519
— Other Computer Related Services
- Contracting Office
- Department of Veterans Affairs;Technology Acquisition Center - Austin;1701 Directors Blvd, Suite 600;Austin TX 78744
- ZIP Code
- 78744
- Solicitation Number
- 36C10A19Q0211
- Archive Date
- 8/15/2019
- Point of Contact
- 512-981-4469
- Small Business Set-Aside
- N/A
- Description
- This is not a Notice of Solicitation. Department of Veterans Affairs (VA) intends to release a Request for Quote (RFQ) to establish a single award, firm fixed price contract for brand name FM Interact Space Management Software. Please see the below draft Performance Work Statement (PWS) for details. Based on market research results, the RFP may be made available on FedBizOps at https://www.fbo.gov approximately August 13, 2019 under the proposed solicitation number of 36C10A19Q0211. VA contemplates award with a 12-month base year and two 12-month option years, subject to change based on market research results. To assist in determining how and when this solicitation will be issued, interested parties may email the following information to aaron.waltersdorff@va.gov; please note, questions may not be answered and no additional information will be provided; only supply the requested information below if you are an interested vendor: - Name of Company - Point of Contact - Socioeconomic Status (business size and type) - If proposing an alternate solution, identify how it meets the requirements as listed below in the PWS. It is the responsibility of interested parties to regularly monitor https://www.fbo.gov for updates. The government will not provide hard copies of the solicitation once issued. Interested parties are responsible for monitoring the website and downloading the solicitation, its attachments, and any amendments from the internet site identified above when/if issued. All information regarding the procurement is provided herein, and no additional information shall be provided at this time. OFFERORS ARE ADVISED THAT THIS REQUIREMENT MAY BE DELAYED, CANCELED, OR REVISED AT ANY TIME. PERFORMANCE WORK STATEMENT DEPARTMENT OF VETERANS AFFAIRS VA Maryland Health Care System Office of Planning & Development Space Management Software Date:8/2/19 TAC-19-56077 PWS Version Number: 1.1 The VA Maryland Health Care System (VAMHCS) consists of the Baltimore VA Medical Center, Perry Point Medical Center, Loch Raven Medical Center, and five Community Based Outpatient Clinics. The Office of Planning & Development (P&D s) mission is to improve access and increase revenue by growing and developing a VAMHCS-wide network of care, in addition to providing safe, therapeutic healing environments to improve health outcomes and the experience of care. The Office of P&D is responsible for strategic planning, facility planning, space allocation, furniture/fixture allocation. Additionally, the Office of P&D is responsible for designing and maintaining facility interiors, moves/relocations, construction project management and activations. To aid in P&D s mission, an integrated suite of web-based (software as a service) facility management tools to improve space management, occupancy, assets, moves, maintenance, lease and property management is needed. SCOPE OF WORK The Contractor shall provide an integrated suite of web-based (software as a service) facility management tools to improve space management, occupancy, assets, moves, maintenance, lease and property management. The Contractor shall provide a system that includes modules for Space Management, Asset Management, Strategic Planning, Reporting & Business Analytics, in addition to optional modules for Move Management, Space Reservation Management, Facility Maintenance, and Project Management. The software must include the capability to bi-directionally integrate with VA s existing software and data systems such as AutoCAD, AbovePAR, WebHR, iDrawings, Cerner and Vista systems. The Contractor s scope of expertise must include healthcare facility and space planning. The Contractor shall provide all equipment, material, labor and training for the analysis, configuration, validation, implementation and deployment of a web-based software system that will help to standardize and automate space, moves, and asset management processes and improve real estate portfolio performance for the VA Maryland Health Care System. The software must provide/support the following capabilities: The ability to map the data within the application to third-party applications' schemas without the need to procure additional software modules or middleware. This flexibility must translate into an ability to integrate bi-directionally with VA software application systems including, but not restricted to, AbovePAR, WebHR, iDrawings, Cerner, and Vista. Configuration capabilities, that can be driven by VA personnel independent of any additional services from the vendor or third-party providers, that allows the VA to: Add/Change and Modify Field Names unlimitedly; Add customer definable fields and/or tabs on a view (with no limit on the number of fields or tabs); Create new work-flows and triggered communications (emails & SMS messages) that are specific to the needs of the VA. A robust graphical interface that allows multiple views of each drawing color coded to the specifications of the VA. The graphical user interface must also provide cross-hatching capabilities that enable the ability to select multiple data sets associated with a floorplan in one graphical view. Markup & measure capabilities: The solution must include the ability to draw, notate, measure and create spaces directly on the floorplan. Once markups and measurements are added to a floorplan on the drawing, the bi-directional AutoCAD integration must allow AutoCAD drawings to be automatically updated to include the new markups and measurements. When the user saves drawings or notes, operators can pick up those changes in AutoCAD to allow facility operators to communicate and make changes in real-time. Measure distances from point to point directly on the floorplan to more accurately plan for changes or report on space needs. A core offering in the base platform shall include Space and Asset Management, in addition to personnel management and Strategic space planning. The Contractor shall provide and is responsible for creating an implementation plan and risk mitigation plan to the VA for approval. The implementation plan shall address all aspects of project guidance including a timeline, deployment, training and installation of the web-based system. If the Contractor cannot accommodate the VA s timeline and/or schedule, the Contractor shall submit options or adjustments to the VA in writing. The VA will review the Contractor s schedule changes to determine if they will work within the timeline necessary to meet the VA s requirements. PERFORMANCE DETAILS PERFORMANCE PERIOD The performance period shall be 12-months with two 12-month option periods. Work at the Government site shall not take place on Federal holidays or weekends unless directed by the Contracting Officer (CO). PLACE OF PERFORMANCE Tasks under this PWS shall be performed at Contractor facilities. The Contractor shall identify the Contractor s place of performance in their Task Execution Plan submission. The Contractor shall TDY to VA facilities located at the VA Maryland Health Care System on an Ad Hoc basis to facilitate the implementation process. TRAVEL The Government anticipates travel under this effort to perform the tasks associated with the effort, as well as to attend program-related meetings or conferences throughout the PoP. Include all estimated travel costs in your firm-fixed price line items. These costs will not be directly reimbursed by the Government. The total estimated number of trips in support of the program related meetings for this effort is 2-4. Anticipated locations include the following, estimated at 3-5 days in duration: Baltimore VA Medical Center, Baltimore, MD Perry Point VA Medical Center, Perry Point, MD Loch Raven VA Medical Center, Baltimore, MD SPECIFIC TASKS AND DELIVERABLES The Contractor will provide the software platform and complete the initial software set-up. The Contractor will provide training and implementation services, in addition to comprehensive annual maintenance and support agreement which includes unlimited technical support and all software upgrades and updates. Base Year: Item No. DESCRIPTION OF SUPPLIES/SERVICES QTY UNIT 0001 FM Interact Solution Software as a Service Core Platform 1 Year 0002 FM interact Optional Modules Move management 1 Year 0003 FM interact Optional Modules Reservation management 1 Year 0004 One-Time Hosting Set-up Fee 1 Each 0005 Implementation Services & Consulting Services Investment 1 Each Option Year One: Item No. DESCRIPTION OF SUPPLIES/SERVICES QTY UNIT 1001 FM Interact Solution Software as a Service Core Platform 1 Year 1002 FM interact Optional Modules Move management 1 Year 1003 FM interact Optional Modules Reservation management 1 Year Option Year Two: 2001 FM Interact Solution Software as a Service Core Platform 1 Year 2002 FM interact Optional Modules Move management 1 Year 2003 FM interact Optional Modules Reservation management 1 Year PROJECT MANAGEMENT CONTRACTOR PROJECT MANAGEMENT PLAN The Contractor shall deliver a Contractor Project Management Plan (CPMP) that lays out the Contractor s approach, timeline and tools to be used in execution of the contract. The CPMP should take the form of both a narrative and graphic format that displays the schedule, milestones, risks and resource support. The CPMP shall also include how the Contractor shall coordinate and execute planned, routine, and ad hoc data collection reporting requests as identified within the PWS. The initial baseline CPMP shall be concurred upon and updated in accordance with Section B of the contract. The Contractor shall update and maintain the VA PM approved CPMP throughout the PoP. Deliverable: Contractor Project Management Plan REPORTING REQUIREMENTS The Contractor shall provide the COR with monthly Progress Reports in electronic form in Microsoft Word and Project formats. The report shall include detailed instructions/explanations for each required data element, to ensure that data is accurate and consistent. These reports shall reflect data as of the last day of the preceding month. The monthly Progress Reports shall cover all work completed during the reporting period and work planned for the subsequent reporting period. The report shall also identify any problems that arose and a description of how the problems were resolved. If problems have not been completely resolved, the Contractor shall provide an explanation including their plan and timeframe for resolving the issue. The report shall also include an itemized list of all Information and Communication Technology (ICT) deliverables and their current Section 508 conformance status. The Contractor shall monitor performance against the CPMP and report any deviations. It is expected that the Contractor will keep in communication with VA accordingly so that issues that arise are transparent to both parties to prevent escalation of outstanding issues. Deliverable: B. Monthly Implementation Progress Report GENERAL REQUIREMENTS ENTERPRISE AND IT FRAMEWORK VA TECHNICAL REFERENCE MODEL The Contractor shall support the VA enterprise management framework. In association with the framework, the Contractor shall comply with OI&T Technical Reference Model (VA TRM). The VA TRM is one component within the overall Enterprise Architecture (EA) that establishes a common vocabulary and structure for describing the information technology used to develop, operate, and maintain enterprise applications. Moreover, the VA TRM, which includes the Standards Profile and Product List, serves as a technology roadmap and tool for supporting OI&T. Architecture & Engineering Services (AES) has overall responsibility for the VA TRM. FEDERAL IDENTITY, CREDENTIAL, AND ACCESS MANAGEMENT (FICAM) The Contractor shall ensure Commercial Off-The-Shelf (COTS) product(s), software configuration and customization, and/or new software are Personal Identity Verification (PIV) card-enabled by accepting HSPD-12 PIV credentials using VA Enterprise Technical Architecture (ETA), https://www.ea.oit.va.gov/EAOIT/VA_EA/Enterprise_Technical_Architecture.asp, and VA Identity and Access Management (IAM) approved enterprise design and integration patterns, http://www.techstrategies.oit.va.gov/enterprise_dp.asp. The Contractor shall ensure all Contractor delivered applications and systems comply with the VA Identity, Credential, and Access Management policies and guidelines set forth in the VA Handbook 6510 and align with the Federal Identity, Credential, and Access Management Roadmap and Implementation Guidance v2.0. The Contractor shall ensure all Contractor delivered applications and systems provide user authentication services compliant with the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-63-3, VA Handbook 6500 Appendix F, VA System Security Controls, and VA IAM enterprise requirements for direct, assertion-based authentication, and/or trust-based authentication, as determined by the design and integration patterns. Direct authentication at a minimum must include Public Key Infrastructure (PKI) based authentication supportive of PIV card and/or Common Access Card (CAC), as determined by the business need. The Contractor shall ensure all Contractor delivered applications and systems conform to the specific Identity and Access Management PIV requirements set forth in the Office of Management and Budget (OMB) Memoranda M-04-04, M-05-24, M-11-11, and NIST Federal Information Processing Standard (FIPS) 201-2. OMB Memoranda M-04-04, M-05-24, and M-11-11 can be found at: https://obamawhitehouse.archives.gov/sites/default/files/omb/assets/omb/memoranda/fy04/m04-04.pdf, https://obamawhitehouse.archives.gov/sites/default/files/omb/assets/omb/memoranda/fy2005/m05-24.pdf, and https://obamawhitehouse.archives.gov/sites/default/files/omb/memoranda/2011/m11-11.pdf respectively. Contractor delivered applications and systems shall be on the FIPS 201-2 Approved Product List (APL). If the Contractor delivered application and system is not on the APL, the Contractor shall be responsible for taking the application and system through the FIPS 201 Evaluation Program. The Contractor shall ensure all Contractor delivered applications and systems support: Automated provisioning and are able to use enterprise provisioning service. Interfacing with VA s Master Veteran Index (MVI) to provision identity attributes, if the solution relies on VA user identities. MVI is the authoritative source for VA user identity data. The VA defined unique identity (Secure Identifier [SEC ID] / Integrated Control Number [ICN]). Multiple authenticators for a given identity and authenticators at every Authenticator Assurance Level (AAL) appropriate for the solution. Identity proofing for each Identity Assurance Level (IAL) appropriate for the solution. Federation for each Federation Assurance Level (FAL) appropriate for the solution, if applicable. Two-factor authentication (2FA) through an applicable design pattern as outlined in VA Enterprise Design Patterns. A Security Assertion Markup Language (SAML) implementation if the solution relies on assertion-based authentication. Additional assertion implementations, besides the required SAML assertion, may be provided as long as they are compliant with NIST SP 800-63-3 guidelines. Authentication/account binding based on trusted Hypertext Transfer Protocol (HTTP) headers if the solution relies on Trust based authentication. Role Based Access Control. Auditing and reporting capabilities. Compliance with VAIQ# 7712300 Mandate to meet PIV requirements for new and existing systems. https://www.voa.va.gov/DocumentView.aspx?DocumentID=4846 The required Assurance Levels for this specific effort are Identity Assurance Level 3, Authenticator Assurance Level 3, and Federation Assurance Level 3. INTERNET PROTOCOL VERSION 6 (IPV6) The Contractor solution shall support the latest Internet Protocol Version 6 (IPv6) based upon the directives issued by the Office of Management and Budget (OMB) on August 2, 2005 (https://obamawhitehouse.archives.gov/sites/default/files/omb/assets/omb/memoranda/fy2005/m05-22.pdf) and September 28, 2010 (https://obamawhitehouse.archives.gov/sites/default/files/omb/assets/egov_docs/transition-to-ipv6.pdf). IPv6 technology, in accordance with the USGv6 Profile, NIST Special Publication (SP) 500-267 (https://nvlpubs.nist.gov/nistpubs/Legacy/SP/nistspecialpublication500-267.pdf), the Technical Infrastructure for USGv6 Adoption (https://www.nist.gov/programs-projects/usgv6-program), and the NIST SP 800 series applicable compliance (https://csrc.nist.gov/publications/sp) shall be included in all IT infrastructures, application designs, application development, operational systems and sub-systems, and their integration. In addition to the above requirements, all devices shall support native IPv6 and/or dual stack (IPv6 / IPv4) connectivity without additional memory or other resources being provided by the Government, so that they can function in a mixed environment. All public/external facing servers and services (e.g. web, email, DNS, ISP services, etc.) shall support native IPv6 and/or dual stack (IPv6/ IPv4) users and all internal infrastructure and applications shall communicate using native IPv6 and/or dual stack (IPv6/ IPv4) operations. Guidance and support of improved methodologies which ensure interoperability with legacy protocol and services in dual stack solutions, in addition to OMB/VA memoranda, can be found at: https://www.voa.va.gov/documentlistpublic.aspx?NodeID=282. TRUSTED INTERNET CONNECTION (TIC) The Contractor solution shall meet the requirements outlined in Office of Management and Budget Memorandum M08-05 mandating Trusted Internet Connections (TIC) (https://obamawhitehouse.archives.gov/sites/default/files/omb/assets/omb/memoranda/fy2008/m08-05.pdf), M08-23 mandating Domain Name System Security (NSSEC) (https://obamawhitehouse.archives.gov/sites/default/files/omb/assets/omb/memoranda/fy2008/m08-23.pdf), and shall comply with the Trusted Internet Connections (TIC) Reference Architecture Document, Version 2.0 https://www.dhs.gov/sites/default/files/publications/TIC_Ref_Arch_v2.2_2017.pdf. STANDARD COMPUTER CONFIGURATION The Contractor IT end user solution that is developed for use on standard VA computers shall be compatible with and be supported on the standard VA operating system, currently Windows 7 (64bit), Internet Explorer 11 and Office 365 ProPlus. In preparation for the future VA standard configuration update, end user solutions shall also be compatible with Windows 10. However, Windows 10 is not the VA standard yet and is currently approved for limited use during its rollout. We are in-process of this rollout and making Windows 10 the standard for OI&T. Upon the release approval of Windows 10 as the VA standard, Windows 10 will supersede Windows 7 respectively. Applications delivered to the VA and intended to be deployed to Windows 7 workstations shall be delivered as a signed .msi package with switches for silent and unattended installation and updates shall be delivered in signed.msp file formats for easy deployment using System Center Configuration Manager (SCCM) VA s current desktop application deployment tool. Signing of the software code shall be through a vendor provided certificate that is trusted by the VA using a code signing authority such as Verizon/Cybertrust or Symantec/VeriSign. The Contractor shall also ensure and certify that their solution functions as expected when used from a standard VA computer, with non-admin, standard user rights that have been configured using the United States Government Configuration Baseline (USGCB) and Defense Information Systems Agency (DISA) Secure Technical Implementation Guide (STIG) specific to the particular client operating system being used. VETERAN FOCUSED INTEGRATION PROCESS (VIP) The Contractor shall support VA efforts IAW the Veteran Focused Integration Process (VIP). VIP is a Lean-Agile framework that services the interest of Veterans through the efficient streamlining of activities that occur within the enterprise. The VIP Guide can be found at https://www.voa.va.gov/DocumentView.aspx?DocumentID=4371. The VIP framework creates an environment delivering more frequent releases through a deeper application of Agile practices. In parallel with a single integrated release process, VIP will increase cross-organizational and business stakeholder engagement, provide greater visibility into projects, increase Agile adoption and institute a predictive delivery cadence. VIP is now the single authoritative process that IT projects must follow to ensure development and delivery of IT products PROCESS ASSETT LIBRARY (PAL) The Contractor shall perform their duties consistent with the processes defined in the OIT Process Asset Library (PAL). The PAL scope includes the full spectrum of OIT functions and activities, such as VIP project management, operations, service delivery, communications, acquisition, and resource management. PAL serves as an authoritative and informative repository of searchable processes, activities or tasks, roles, artifacts, tools and applicable standards and guides to assist the OIT workforce, Government and Contractor personnel. The Contractor shall follow the PAL processes to ensure compliance with policies and regulations and to meet VA quality standards. The PAL includes the contractor onboarding process consistent with Section 6.2.2 and can be found at https://www.va.gov/PROCESS/artifacts/maps/process_CONB_ext.pdf. The main PAL can be accessed at www.va.gov/process. AUTHORITATIVE DATA SOURCES The VA Enterprise Architecture Repository (VEAR) is one component within the overall Enterprise Architecture (EA) that establishes the common framework for data taxonomy for describing the data architecture used to develop, operate, and maintain enterprise applications. The Contractor shall comply with the department s Authoritative Data Source (ADS) requirement that VA systems, services, and processes throughout the enterprise shall access VA data solely through official VA ADSs where applicable, see below. The Information Classes which compose each ADS are located in the VEAR, in the Data & Information domain. The Contractor shall ensure that all delivered applications and system solutions support: Interfacing with VA s Master Veteran Index (MVI) to provision identity attributes, if the solution relies on VA user identities. MVI is the authoritative source for VA user identity data. Interfacing with Capital Asset Inventory (CAI) to conduct real property record management actions, if the solution relies on real property records data. CAI is the authoritative source for VA real property record management data. Interfacing with electronic Contract Management System (eCMS) for access to contract, contract line item, purchase requisition, offering vendor and vendor, and solicitation information above the micro-purchase threshold, if the solution relies on procurement data. ECMS is the authoritative source for VA procurement actions data. Interfacing with HRSmart Human Resources Information System to conduct personnel action processing, on-boarding, benefits management, and compensation management, if the solution relies on personnel data. HRSmart is the authoritative source for VA personnel information data. Interfacing with Vet360 to access personal contact information, if the solution relies on VA Veteran personal contact information data. Vet360 is the authoritative source for VA Veteran Personal Contact Data. Interfacing with VA/Department of Defense (DoD) Identity Repository (VADIR) for determining eligibility for VA benefits under Title 38, if the solution relies on qualifying active duty military service data. VADIR is the authoritative source for Qualifying Active Duty military service in the VA. VA POINTS OF CONTACT Contract Specialist: Aaron Waltersdorff 1701 Director's Blvd., Suite 600, Austin, Texas 78744 512-981-4469 Aaron.Waltersdorff@va.gov NOTE: THIS NOTICE WAS NOT POSTED TO FEDBIZOPPS ON THE DATE INDICATED IN THE NOTICE ITSELF (05-AUG-2019); HOWEVER, IT DID APPEAR IN THE FEDBIZOPPS FTP FEED ON THIS DATE. PLEASE CONTACT 877-472-3779 or fbo.support@gsa.gov REGARDING THIS ISSUE.
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