SOLICITATION NOTICE
70 -- TAC-19-56027 VOCERA
- Notice Date
- 8/15/2019
- Notice Type
- Combine Synopsis/Solicitation
- NAICS
- 334220
— Radio and Television Broadcasting and Wireless Communications Equipment Manufacturing
- Contracting Office
- Department of Veterans Affairs;Technology Acquisition Center;23 Christopher Way;Eatontown NJ 07724
- ZIP Code
- 07724
- Solicitation Number
- 36C10B19Q0610
- Response Due
- 8/22/2019
- Archive Date
- 9/21/2019
- Point of Contact
- Jessica.Adamitis@va.gov
- Small Business Set-Aside
- Total Small Business
- Description
- This is a combined synopsis/solicitation for commercial services/items prepared in accordance with Federal Acquisition Regulation (FAR) in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested. This solicitation is issued as a Request for Quote (RFQ); the solicitation number is 36C10B19Q0610 (see attached document: 36C10B19Q0610). The Department of Veterans Affairs (VA) Veterans Health Administration (VHA) has a requirement to expand its existing Voice over Internet Protocol (VoIP) with Vocera infrastructure at the VA Medical Center (VAMC) in Salem, VA. The Salem VAMC s existing VoIP solution includes Extension HealthCare (now owned by Vocera) Engage integration infrastructure which integrates calls to the existing Jeron Electronics Systems, Inc. (Jeron) nurse call system. The Vocera solution shall expand the existing VoIP solution to include wireless system wearable communication badges for hand s free and voice-controlled communication. The Vocera solution expansion shall provide 200 communication badges, infrastructure for a badge configuration workstation, associated software licenses, and maintenance support. These badges enable hospital staff to wear a device that allows them to communicate with one another, and with patients, wirelessly without the need of a nurse call station or an anchored communication device. This wireless communication device operates hands-free using voice prompts through naturally spoken words. This is critical to the VAMC as it allows medical personnel greatly increased mobility, practicality, and productivity in its service to Veterans. The Vocera expansion shall be integrated with the existing Salem VAMC Jeron nurse call system for two-way communication between nurses, patient, and physicians. The solution shall enable voice calls to individuals, roles, and teams/groups without having to know who is on shift or what number to call. Calls are capable of automatic escalation to a pre-designed call flow path leading to no calls going unanswered. The Vocera expansion solution shall also integrate with Veterans Information Systems and Technology Architecture (VistA)/Computerized Patient Record System (CPRS) for one-way communication from VistA to wireless devices. This one-way communication will notify medical staff of critical lab and urgent orders that are entered into VistA/CPRS immediately which will decrease incidents of missed or delayed response to critical lab results and urgent orders. This expansion shall enable staff to have hands free, voice activated calling allowing medical staff to answer urgent calls while performing other tasks or are encumbered in decontamination clothing in an isolation room. Additionally, having hands free and voice activated communication devices greatly decreases the risk of infection and contamination through physical contact with devices. The Vocera expansion will expedite and streamline critical medical services to Veterans as the expansion will integrate with the existing Jeron nurse call system, IV pump alarms, patient calls, and bed exit alarms and routed to the correct provider for immediate attention. This will result in less nursing time wasted waiting for providers to call back to the nursing station as the physician can call directly back to the nurse. In accordance with VA Directive 6512, effective October 12, 2017, VA sensitive information transmitted via wireless technologies must have Federal Information Processing Standards (FIPS) 140-2 compliance encryption approved and validated. This ensures that VA sensitive information is appropriately protected and secure when using wireless devices. As the Vocera expansion shall allow for wireless communication of sensitive medical information, it is required that the solution have FIPS 140-2 compliance. The contractor shall provide implementation and support services to develop proper workflows, database maintenance, end user training, and administrative training of the solution. All delivery, installation, configuration, testing, go-live, and training shall be completed within nine months from contract award. Maintenance support shall be for 12 months from date of go-live The North American Industrial Classification System (NAICS) code for this effort is 334220. This solicitation shall close on August 22, 2019 at 12PM EST. Questions shall be submitted via email to Jessica Adamitis, Contract Specialist, at Jessica.Adamitis@va.gov, and Contracting Officer, Heather Paragano, at Heather.Paragano@va.gov. Please include the solicitation number, 36C10B19Q0610 in the subject line. The Government shall coordinate a response. Questions directed to the end user/customer are prohibited. NOTE: THIS NOTICE WAS NOT POSTED TO FEDBIZOPPS ON THE DATE INDICATED IN THE NOTICE ITSELF (15-AUG-2019); HOWEVER, IT DID APPEAR IN THE FEDBIZOPPS FTP FEED ON THIS DATE. PLEASE CONTACT 877-472-3779 or fbo.support@gsa.gov REGARDING THIS ISSUE.
- Web Link
-
Link To Document
(https://www.fbo.gov/notices/82ee4f4421b97aaa4b48f7185e79af81)
- Record
- SN05407028-F 20190817/190815230101 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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