SOLICITATION NOTICE
R -- Professional consultant services - customer service - Attachments
- Notice Date
- 9/17/2019
- Notice Type
- Combined Synopsis/Solicitation
- NAICS
- 611430
— Professional and Management Development Training
- Contracting Office
- Department of Health and Human Services, Indian Health Service, Navajo Area Office, PO Box 9020, Window Rock, Arizona, 86515
- ZIP Code
- 86515
- Solicitation Number
- IHS1387123
- Archive Date
- 9/20/2019
- Point of Contact
- Tanya M. Begay, Phone: 9286747635
- E-Mail Address
-
tanya.begay2@ihs.gov
(tanya.begay2@ihs.gov)
- Small Business Set-Aside
- Very Small Business
- Description
- Attachments **Total Small Disadvantaged Business Set-Aside This notice is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. The Navajo Area Indian Health Services, Chinle Comprehensive Health Care Facility (CCHCF), is requesting for submittal of offers for a contractor to provide professional consultant services to shadow patient care to identify gaps and inefficiencies in patient care and improve customer service. The contract shall provide services in strict accordance with the attached Scope of Work (SOW). The Chinle Comprehensive Health Care Facility (CCHCF) is based in Chinle, Arizona (Northeast Arizona near Canyon De Chelly National Monument). The CCHCF is a 60 bed hospital which serves as the health care hub for the region. The medical staff includes Family Physicians, Internists, Pediatricians, General Surgeons, OB/GYN's, Anesthesiologists, and a Psychiatrist. In addition to routine outpatient and inpatient primary care, services available to our patients include: Adult Intensive Care, General Surgery (including laparoscopic surgery), routine and operative Obstetrics, and 24-Hour Emergency Room Services. Health care services are provided to approximately 37,000 active users. Strong Navajo cultural traditions exist within the community, offering an opportunity to learn the Navajo language, or to learn about traditional Navajo medicine. EVALUATION CRITERIA: The Government reserves the right to issue a single award or multiple awards to the contractor(s) whose quote represents the Best Value as defined by Federal Acquisition Regulations (FAR) 2.101. In determining Best Value, the following Evaluation Factors will be considered: Past Performance, Capabilities, and Experience. The Evaluation Factors and significant sub factors when combined are significantly more important than cost or price. The socio-economic status of an offeror may also be considered, should one or more quotes represent the best value. OFFER CONTENT: To be considered for award, your offer shall include all the following documents. 1) Complete and sign the attached Pricing Schedule. The Government will consider competitive rates upon negotiation. 2) Past Performance: Provide (2) letters of reference from past/current customers. 3) Capabilities: Provide evidence such as studies proving your program has shown Customer Service improvement. 4) Experience: Provide a list of at least (3) past projects of similar scope; include detailed project description, location, dollar amount, and period of performance. OFFER SUBMITTAL: Email your offer to the Contracting Officer for this action is: Tanya Begay, Supervisory Contract Specialist, 928-674-7635, tanya.begay2@ihs.gov. Due to the urgency of this requirement no questions will be no exchanges regarding this requirement. CLAUSES AND PROVISIONS: Department of Health and Human Services Applicable Clauses: 352.202-1 Definitions. (JAN 2006) 352.224-70 Privacy Act (DEC 2015) 352.226-1 Indian Preference (DEC 2015) 352.226-2 Indian Preference Program (DEC 2015) 352.237-70 Pro-Children Act. (Dec 2015) (a) Public Law 103-227, Title X, Part C, also known as the Pro-Children Act of 1994 (Act), 20 U.S.C. 7183, imposes restrictions on smoking in facilities where certain federally funded children's services are provided. The Act prohibits smoking within any indoor facility (or portion thereof), whether owned, leased, or contracted for, that is used for the routine or regular provision of: (i) kindergarten, elementary, or secondary education or library services or (ii) health or day care services that are provided to children under the age of 18. The statutory prohibition also applies to indoor facilities that are constructed, operated, or maintained with Federal funds. (b) By acceptance of this contract or order, the Contractor agrees to comply with the requirements of the Act. The Act also applies to all subcontracts awarded under this contract for the specified children's services. Accordingly, the Contractor shall ensure that each of its employees, and any subcontractor staff, is made aware of, understands, and complies with the provisions of the Act. Failure to comply with the Act may result in the imposition of a civil monetary penalty in an amount not to exceed $1,000 for each violation and/or the imposition of an administrative compliance order on the responsible entity. Each day a violation continues constitutes a separate violation. 352.237-71 Crime Control Act of 1990-Reporting of Child Abuse (Dec 2015) (a) Public Law 101-647, also known as the Crime Control Act of 1990 (Act), imposes responsibilities on certain individuals who, while engaged in a professional capacity or activity, as defined in the Act, on Federal land or in a federally-operated (or contracted) facility, learn of facts that give the individual reason to suspect that a child has suffered an incident of child abuse. (b) The Act designates covered professionals as those persons engaged in professions and activities in eight different categories including, but not limited to, teachers, social workers, physicians, dentists, medical residents or interns, hospital personnel and administrators, nurses, health care practitioners, chiropractors, osteopaths, pharmacists, optometrists, podiatrists, emergency medical technicians, ambulance drivers, alcohol or drug treatment personnel, psychologists, psychiatrists, mental health professionals, child care workers and administrators, and commercial film and photo processors. The Act defines the term child abuse as the physical or mental injury, sexual abuse or exploitation, or negligent treatment of a child. (c) Accordingly, any person engaged in a covered profession or activity under an HHS contract or subcontract, regardless of the purpose of the contract or subcontract, shall immediately report a suspected child abuse incident in accordance with the provisions of the Act. If a child is suspected of being harmed, the appropriate State Child Abuse Hotline, local child protective services (CPS), or law enforcement agency shall be contacted. For more information about where and how to file a report, the Childhelp USA, National Child Abuse Hotline (1-800-4-A-CHILD) shall be called. Any covered professional failing to make a timely report of such incident shall be guilty of a Class B misdemeanor. (d) By acceptance of this contract or order, the Contractor agrees to comply with the requirements of the Act. The Act also applies to all applicable subcontracts awarded under this contract. Accordingly, the Contractor shall ensure that each of its employees, and any subcontractor staff, is made aware of, understands, and complies with the provisions of the Act. Additional Applicable Federal Acquisition Clauses 52.204-7 System Award Management (Oct 2016) 52.212-4 Contract Terms and Conditions-Commercial Items (Jan 2017) 52.212-5 Contract Terms and Conditions Required To Implement Statutes or Executive Orders-Commercial Items (Nov 2017) 52.224-1 Privacy Act Notification (Apr 1984) 52.224-2 Privacy Act (Apr 1984) 52.229-3 Federal, State, and Local Taxes (Feb 2013) 52.232-40 Providing Accelerated Payments to Small Business Sub-Contractors (Dec 2013) 52.232-33 Payment by Electronic Funds Transfer - System for Award Management (Jul 2013) 52.237-2 Protection of Government Buildings, Equipment, and Vegetation (Aug 1984) Health Insurance Portability and Accountability Act (HIPAA) The Indian Health Service (IHS) is required to comply with HIPAA in the provision of health care to IHS patients. HIPAA was implemented by the U.S. Department of Health and Human Services, Office of Civil Rights, under the Code of Federal Regulations, Part 160 and 164. Accordingly, all health care providers, including contracted health care providers are required to comply with HIPAA requirements (Full text will be furnished upon request). ATTACHMENTS: 1) Scope of Work (SOW) 2) Pricing Schedule
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/HHS/IHS/IHS-Navajo/IHS1387123/listing.html)
- Place of Performance
- Address: Chinle Comprehensive Health Care Facility (CCHCF), Off Highway 191 & Hospital Drive, Chinle, Arizona, 86503, United States
- Zip Code: 86503
- Zip Code: 86503
- Record
- SN05447327-W 20190919/190917230922-e627f37795f9933e4a22733a906d33c6 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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