Loren Data's SAM Daily™

FBO DAILY - FEDBIZOPPS ISSUE OF OCTOBER 23, 2019 FBO #6541
DOCUMENT

B -- RFQ for NCA CSS. Base Year and three option years. - Attachment

Notice Date

10/21/2019
 

Notice Type

Attachment
 

NAICS

541820 — Public Relations Agencies
 

Contracting Office

Department of Veterans Affairs;National Cemetery Administration;Contracting Services;18434 Joplin Road;Triangle VA 22172
 

ZIP Code

22172
 

Solicitation Number

36C78620Q0077
 

Response Due

11/12/2019
 

Archive Date

12/27/2019
 

Point of Contact

Paul Zagaruyka
 

E-Mail Address

Paul.Zagaruyka@va.go
(Paul.Zagaruyka@va.gov)
 

Small Business Set-Aside

N/A
 

Description

100% SERVICE DISABLED VETERAN OWNED SMALL BUSINESS SET ASIDE This is a Pre-Solicitation notice that the Department of Veteran Affairs, National Cemetery Administration (NCA) intends to solicit offers under Solicitation No. 36C78620Q0077 to provide Customer Satisfaction Survey services. The NCA annually collects feedback from Veterans, their families, and funeral directors on how well burial and memorial services and products met their needs and expectations. The Customer Satisfaction Surveys are comprehensive and address the committal service, visitation, awareness of burial and memorial benefits, outreach and communication, cemetery appearance, gravesite maintenance, visitor accommodations (parking, restrooms), etc. The Statement of Work, which will be provided in full in the actual solicitation, covers the full administration of fiscal years 2020 2023 of the NCA Customer Satisfaction Survey, from a population of 50,000 Nationwide, which include but not limited to: Survey re-design and validated survey methodology Development of paper and online survey versions (English and Spanish) Survey administration and helpdesk assistance Data collection (database development, testing, and validation) Results reporting and data analysis Secure disposal of data files from NCA and collected data/responses The survey must be administered during the spring/early summer and requires close collaboration with the NCA COR and the Government Printing Office (GPO) assigned Contractor. (Exception is the base year). All proposals must be submitted through the Department of Veterans Affairs - Electronic Management System (eCMS) Vendor Portal website in order to be considered for award. https://www.vendorportal.ecms.va.gov. Please go to the VA eCMS Vendor Portal website at https://www.vendorportal.ecms.va.gov to register. Once on the webpage, proceed to the Vendor Portal Login section located on the far left side of the webpage and click on Request a user account to register. In the event an Offeror is unable to submit a proposal through the Vendor Portal domain, prior to the proposal closing date, contact the VAAS helpdesk at 1-877-634-3739, or via email at VA.Acquisition.Systems@va.gov Submission of proposals through email will not be accepted. Proposal transmission/uploads must be completed by the date/time specified. Late or incomplete Proposals will not be considered. Offerors are advised that they are responsible for obtaining all Amendments to the solicitation which will be available at FedBizOpps. No telephone requests will be accepted. Any questions should be sent via email to Paul.Zagaruyka@va.gov.
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/spg/VA/VANCA/VANCA/36C78620Q0077/listing.html)
 

Document(s)

Attachment
 

File Name: 36C78620Q0077 36C78620Q0077_1.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=5196352&FileName=36C78620Q0077-012.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=5196352&FileName=36C78620Q0077-012.docx

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Record

SN05478397-W 20191023/191021230408-0bbca5661b6813fcc0354af38639e9b7 (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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