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FBO DAILY - FEDBIZOPPS ISSUE OF OCTOBER 26, 2019 FBO #6544
DOCUMENT

J -- 540-20-1-153-0005 GE Anesthesia Service Agreement (VA-19-00073625) - Attachment

Notice Date

10/24/2019
 

Notice Type

Attachment
 

NAICS

811219 — Other Electronic and Precision Equipment Repair and Maintenance
 

Contracting Office

Department of Veterans Affairs;VAMC NCO -5;849 International Drive Suite #275;Linthicum MD 21090
 

ZIP Code

21090
 

Solicitation Number

36C24520Q0050
 

Response Due

10/30/2019
 

Archive Date

11/29/2019
 

Point of Contact

Department of Veteran Affairs
 

E-Mail Address

h
 

Small Business Set-Aside

N/A
 

Description

SECTION B: SUPPLIES OR SERVICES AND PRICES Statement of work (SOW) for preventive and corrective maintenance in accordance with Section C Statement of Work for anesthesia equipment and components listed below which are located at the Louis A. Johnson VA Medical Center in Clarksburg, West Virginia. Service/support includes travel, labor, materials necessary to provide preventive and corrective maintenance and telephone support. The Louis A. Johnson VA Medical Center is located at the following address: 1 Medical Center Drive Clarksburg, WV 26301-4199 Phone: (304) 623-3461 PERIOD OF PERFORMANCE: From December 1, 2019 through November 30, 2020. Equipment Quantity Unit Unit Cost Total Cost 1. GE Avance CS2 Anesthesia Units serial numbers: APKW02465 (EE#25417) APKW02466 (EE#25421) APKW02467 (EE#25422) APKW02468 (EE#25419) APKW02462 (EE#25418) APKW02463 (EE#25423) APKW02464 (EE#25240) 12 Month $_________ $_________ 2. GE Carescape B650 Vitals Monitors serial numbers: 12 Month $_________ $_________ SK417391178HA (EE#25242) SK417361163HA (EE#25245) SK417391174HA (EE#25430) SK417391177HA (EE#25427) SK417391176HA (EE#25428) SK417271097HA (EE#25429) SK417391175HA (EE#25256) 3. GE Patient Data Module (PDM) serial numbers: SA3174001395A (EE#25431) SA317400144SA (EE#25432) SA317400094SA (EE#25437) SA317400145SA (EE#25434) SA317400148SA (EE#25435) SA317400161SA (EE#25436) SA317400153SA (EE#25433) 12 Month $_________ $________ 4. GE G1500213 Gas Monitors serial numbers: 091049099 (EE#25438) 091049434 (EE#25439) 091049101 (EE#25444) 091049127 (EE#25441) 091049100 (EE#25442) 091049096 (EE#25443) 091049097 (EE#25440) 12 Month $_________ $_________ 5. GE Gas Modules serial numbers: SGV17380081HA SGV17380083HA SGV17380089HA SGV17400073HA SGV17400074HA SGV17400104HA SGV17400124HA 12 Month $_________ $_________ 6. Trace Gas Analysis for six (6) operating rooms: OR 1 Room 3316 OR 2 Room 3317 OR 3 Room 3319 OR 4 Room 3321 Endo Suite 1 Room 3B134 Endo Suite 2 Room 3B136 12 Month $________ $_________ 7. Vaporizer efficacy for seven (7) GE Avance CS2 Anesthesia Units (See Item 1) 12 Month $_________ $_________ Total for all services above 12 Month $_________ $__________ SECTION C: DESCRIPTIONS/SPECIFICATIONS 1. Scope. The services to be provided by the contractor under this agreement shall consist of furnishing parts, labor and transportation to provide preventive and corrective maintenance services, telephone support, software, quality updates and trace gas analysis for the equipment listed in Section B at the Louis A. Johnson VA Medical Center (LAJVAMC) located in Clarksburg, West Virginia. 2. Period of Performance. Unless otherwise specified, this contract will be for the period of December 1, 2019 through November 30, 2020. 3. Hours of coverage: a. Normal hours of coverage are Monday through Friday from 8:00 a.m. to 4:30 p.m., excluding holidays. All service/repairs will be performed during normal hours of coverage unless requested or approved by the Contracting Officer (CO). The Biomedical Supervisor shall serve as the Contracting Officer s Representative (COR). b. Work will only be performed outside the normal hours of coverage with the approval of the Contracting Officer. A request by the Contracting Officer s Representative for overtime work will be provided to the Contracting Officer. The request will include a quote from the contractor describing services to be provided, parts, and the contractor s current normal or overtime labor and hourly travel rates (if applicable). c. Work performed outside the normal hours of coverage at the request of the contractor will be considered service during normal hours of coverage. Federal Holidays observed by the VAMC are: New Year s Day Labor Day Martin Luther King Day Columbus Day President s Day Veteran s Day Memorial Day Thanksgiving Day Independence Day Christmas Day 4. Services to be provided: a. Telephone Assistance: Telephone assistance will be provided twenty-four (24) hours per day, seven (7) days per week for diagnosing and resolving equipment and software issues. E-mail, web-page and fax support may be considered as alternative and acceptable methods when applicable and/or necessary for resolving issues with the equipment and software listed in Section B: Supplies or Services and Prices. b. Clinical/Applications Support: Clinical/Applications telephone support shall be provided to clinical users of the equipment. This will allow the equipment users to obtain from the vendor assistance in clinical operational procedures that are not addressed through service support options. c. Software Licensing/Proprietary Software. The contractor will have access to operating system software necessary for the operation of the equipment in Section B. The contractor shall 2. Section C: Descriptions/Specifications also have access to all diagnostic software necessary to troubleshoot, repair, or restore the equipment to original operating condition. Qualified contractors must have access to proprietary software and the capability to renew existing VA software licenses for software used on the equipment listed in Section B of this Statement of Work. If remote service/support is available, the contractor is required to obtain the necessary VA permissions for remote access through VA network boundaries for remote system diagnosis and repair. d. Parts. The contractor shall furnish and replace parts to meet uptime requirements. The contractor has ready access to unique and/or high mortality replacement parts. All parts supplied shall be compatible with existing equipment. The contract shall include all parts with no exceptions. The contractor shall use new or re-built parts. Used parts, those removed from similar GE anesthesia equipment, shall not be installed without approval by the COR. e. Repair. The contractor will perform repairs to the equipment listed in Section B when telephone, remote support or similar electronic methods to repair the equipment are not successful. Repair methods can be the dispatch of a qualified field service engineer to perform on-site repairs. All repairs are to be performed in such a manner as to return the equipment to service in a timely and satisfactory manner. Inadequate or improper repairs performed by the contractor will be correctly repaired at a time convenient to the VA at no additional expense to the VA. f. Preventive Maintenance. Two (2) preventive maintenance inspections will be provided during the contract period; the scheduling of preventive maintenance inspections will be coordinated between the contractor, Surgery Service and Biomedical Engineering. Preventive maintenance inspections will be performed in a manner which clearly demonstrates that the equipment meets or exceeds all manufacturers technical performance specifications. Maintenance will include, but is not restricted to: 1) Thorough inspection of all hardware and components of main system and peripheral devices. 2) Cleaning of the equipment including the exterior and internal components, etc. 3) Reviewing operating system diagnostics (hardware and software) to ensure that the system is operating within specifications. 4) Calibration, lubrication, adjusting, and/or testing of components according to OEM specifications. 5) Installing and maintaining all recommended software and hardware updates. 6) Inspecting electrical wiring and cabling for wear and fraying. 7) Replacement of components as part of the preventive maintenance protocol recommended by the Original Equipment Manufacturer (OEM). 8) System operational tests to verify equipment operation in accordance with OEM specifications. 3. Section C: Descriptions/Specifications 9) Trace gas analysis for four (4) Operating Rooms and two (2) Endoscopy Suites 10) Vaporizer efficacy testing It is the sole responsibility of the contractor to perform all preventive maintenance inspections. The VA will not assume the responsibility of reminding the contractor that a preventive maintenance inspection is due to be performed. Preventive maintenance inspections will be performed on a weekday at a time set once the contract is awarded. The equipment user, COR and contractor must all agree to the recurring time set for the preventive maintenance inspections. Note: To ensure proper equipment history documentation, the contractor will forward the preventive maintenance schedule and procedures to Biomedical Engineering once it is set. g. Scheduling Arrangements: 1) Routine service calls are ones which, in the estimation of the VA, are necessary to diagnose and repair equipment problems, but can be performed within normal working hours. Response time of the contractor for routine service calls will be no more than) hours after being officially notified. Routine service calls outside normal working hours will result in the contractor responding within no more than twenty-four (24) hours commencing the next available working day. 2) Emergency service calls are ones which, in the estimation of the VA, require the immediate response of the contractor. Response time of the contractor for emergency service calls made during normal working hours will be four (4) hours after being officially notified. Emergency service calls made outside normal working hours will result in a response time of the contractor within four (4) hours after being officially notified. 3) The term Response time of the contractor indicates the physical presence of a fully qualified field service engineer arriving on station within the specified time frame. 4) Official notification for the need of service will be considered given at the time a message is left with the mechanism the contractor has in place to inform their employees of the VA s needs. Response time will commence once the notification is given. 5) The contractor s field service engineer shall not perform any repairs until he/she has first contacted Biomedical Engineering to announce their presence at the medical center. Biomedical Engineering can be contacted at extension 3566. h. Documentation. Contractor will provide individual written service reports which describe services performed on the equipment (in sufficient detail to be acceptable to surveyors of the Joint Commission on Accreditation of Healthcare Organizations). The following information must be provided in each service report: 1) Date of service 2) Summary of problem and action taken 3) Parts replaced 4) Labor hours 4. Section C: Descriptions/Specifications 5) Travel time 6) Equipment serviced (description, equipment ID #, serial number, etc.) 7) Purchase order number (if necessary and/or available) Note: This report must be approved and signed by Biomedical Engineering personnel. A copy of each report will be left with Biomedical Engineering. In the event that Biomedical Engineering is not available to receive the service report (outside normal working hours), the service report will be left with the supervising official of the equipment that was serviced; the supervising official will forward the service report to Biomedical Engineering (138) the next available working day. i. Test Equipment Calibration Certificates. Contractor shall provide current calibration certificates for all test equipment which the contractor s field service engineers use in performing maintenance and repair on the equipment covered under this service agreement. Certificates shall be provided to the VA prior to any service being performed by the contractor s field service engineers. Calibrations shall be performed in accordance with applicable standards, such as ISO/IEC 17025 and shall be traceable to the National Institute of Standards and Technology. Calibration certificates shall indicate that the contractor s test equipment has been serviced by an accredited test equipment calibration service company and verifies that each device meets applicable industry specifications. The date of calibration and certification and date of re- inspection for each device and the name, address, and telephone number of the calibration service company shall be indicated on the certificate. j. Qualifications. Contractors shall be engaged full time in the maintenance and repair of the equipment listed in Section B or similar GE anesthesia equipment. Contractor shall have access to complete service manuals, necessary software, and a complete parts inventory. 5. Competency of Personnel Servicing Equipment: a. Each respondent shall have an established business, with an office and full time staff.  The staff includes a "fully qualified" Field Service Engineer (FSE) and a "fully qualified" FSE who will serve as the backup. b. "Fully Qualified" is based upon training and on experience in the field.   For training, the FSE(s) has successfully completed a formalized manufacturer training programs within the last two years, for the equipment identified in the equipment schedule, and annual refresher course. For field experience, the FSE(s) has a minimum of two years of experience, with respect to scheduled and unscheduled preventive and remedial maintenance, on equipment listed. c. The FSEs shall be authorized by the contractor to perform the maintenance services.   All work shall be performed by "Fully Qualified" competent FSEs.   The contractor shall provide written assurance of the competency of their personnel and a list of credentials of approved FSEs for each make and model the contractor services at the Louis A. Johnson VAMC.   The Contracting Officer 5. Section C: Descriptions/Specifications (CO) may authenticate the training requirements, request training certificates or credentials from the contractor at any time for any personnel who are servicing or installing any VAMC equipment.   The CO and/or the Contracting Officer s Representative (COR) specifically reserve the right to reject any of the contractor's personnel and refuse them permission to work on VAMC equipment. d. Subcontractor will not be used under this contract unless authorized and approved by the COR. 6. Personal Protective Equipment. If applicable, the contractor s field service engineers shall use appropriate Personal Protective Equipment (PPE) if required for the type of work to be performed. The VA shall not provide PPE to the contractor s employees. 7. Infection Control Requirements. If applicable, the contractor s field service engineers will observe all Universal Precautions (UP) in patient care areas and avoid UP-identified areas until Universal Precautions are no longer in effect. 8. Reporting Requirements. Contractor s field service engineer shall report to the Biomedical Engineering Department located in Building 1, Basement, Room 146B, prior to performing service on the equipment to notify Biomedical Engineering of their arrival on station and to receive a contractor s identification (ID) badge. No work shall be performed until this check-in is complete. The field service engineer will be escorted to VA Police Service where they will be assigned a Contractor s badge. The FSE will be required to surrender to VA Police Service his/her driver s license or other government-issued photo ID prior to receiving the badge. Once the badge is returned to VA Police service he/she will have their driver s license or other government-issued photo ID returned to their possession. 9. Invoices. Invoicing: To receive timely payment, the vendor shall send the invoice for the services provided in accordance with this statement of work to the OB 10 Tungsten Network. Additionally, the vendor will provide the COR an electronic copy of the invoice. The invoice can be sent electronically to the COR at the following electronic mail (e-mail) address: john.beto@va.gov 10. Terms and Conditions: a. Removal of parts and materials. The contractor s field service representatives will not dispose of, ship, or transport any parts or materials removed from the equipment under contract without the permission of Biomedical Engineering. This includes damaged or defective parts that were replaced as part of the service call or parts replaced as part of a preventive maintenance inspection. Biomedical Engineering will inspect the parts and ensure that they do not contain any VA Personally Identifiable Information (PII). b. Electronic Storage Media. Under no circumstances will the contractor s field service engineers be allowed to ship or transport any electronic media (for example, hard drives) 6. Section C: Descriptions/Specifications removed from the equipment under contract. Upon completion of service, the field service engineer will deliver to Biomedical Engineering any electronic media removed from the equipment. Biomedical Engineering will then deliver the media device to the VA s Information Security Officer (ISO) of the VA s Office of Information and Technology (VA OI&T) for proper destruction per VA OI&T regulations. c. User Responsibility. Contractor will not be held responsible under the terms of this contract for repairs to equipment necessitated by user abuse and/or misuse of equipment. d. Instructional Meeting. An instructional meeting will be conducted on the first visit to the site during the contract period between the COR, Surgery Service staff and Contractor s representatives to discuss policies and expectations. e. Exclusions: Service does not include electrical work external to the equipment. Service does not include support for software added by the VA for security or other software necessary for VA operations. The VA will provide the necessary means for the protection and security of any patient data.
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/spg/VA/VAMHCS512/VAMHCS512/36C24520Q0050/listing.html)
 

Document(s)

Attachment
 

File Name: 36C24520Q0050 36C24520Q0050.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=5200336&FileName=36C24520Q0050-000.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=5200336&FileName=36C24520Q0050-000.docx

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Place of Performance

Address: Department of Veteran Affairs;Veterans Health Administration;Louis A Johnson VA Medical Center;1 Medical Center Drive;Clarksburg, WV

Zip Code: 26301
 

Record

SN05482249-W 20191026/191024230836-e3081294eb48e89bf5570e76551750cb (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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