SOURCES SOUGHT
R -- REO Case Management Support Services
- Notice Date
- 2/17/2021 9:31:03 AM
- Notice Type
- Sources Sought
- NAICS
- 518210
— Data Processing, Hosting, and Related Services
- Contracting Office
- CPO : FHA HOUSING SUPPORT DIVISION WASHINGTON DC 20410 USA
- ZIP Code
- 20410
- Solicitation Number
- 86615621R000CL
- Response Due
- 2/27/2021 11:00:00 AM
- Archive Date
- 03/14/2021
- Point of Contact
- Che Logan
- E-Mail Address
-
Che.U.Logan@hud.gov
(Che.U.Logan@hud.gov)
- Description
- The Department of Housing and Urban Development (HUD) is issuing this sources sought synopsis as a means of conducting market research to identify parties having an interest in and the resources to support this requirement for providing REO Case Management Support Services. The result of this market research will contribute to determining the method of procurement. The applicable North American Industry Classification System (NAICS) codes assigned to this procurement is: 518210 Data Processing, Hosting, and Related Services There is no solicitation at this time. This request for capability information does not constitute a request for proposals; submission of any information in response to this market survey is purely voluntary; the government assumes no financial responsibility for any costs incurred.� If your organization has the potential capacity to perform these contract services, please provide the following information: 1) organization name, address, email address, website address, telephone number, and size and type of ownership for the organization; and 2) tailored capability statements addressing the particulars of this effort, with appropriate documentation supporting claims of organizational and staff capability. If significant subcontracting or teaming is anticipated in order to deliver technical capability, organizations should address the administrative and management structure of such arrangements. The government will evaluate market information to ascertain potential market capacity to 1) provide services consistent in scope and scale with those described in this notice and otherwise anticipated; 2) secure and apply the full range of corporate financial, human capital, and technical resources required to successfully perform similar requirements; 3) implement a successful project management plan that includes: compliance with program schedules; cost containment; meeting and tracking performance; hiring and retention of personnel and risk mitigation; and 4) provide services under a performance based service acquisition contract. Based on the responses to this sources sought notice/market research, this requirement may be set-aside for small businesses or procured through full and open competition, and multiple awards may be made. Telephone inquiries will not be accepted or acknowledged, and no feedback or evaluations will be provided to companies regarding their submissions. Submission Instructions: Interested parties who consider themselves qualified to perform the above-listed services are invited to submit a response to this sources sought notice by February 27, 2021 on or before 2:00 PM EST. All responses under this sources sought notice must be emailed to the Contracting Officer, Ms. Che Uche Logan at che.u.logan@hud.gov. Additional information on the required services is listed below. If you have any questions concerning this opportunity, please contact: Ms. Che Uche Logan at che.u.logan@hud.gov. Background: The Office of Single-Family Asset Management (SFAM) requires a Business Service Provider (BSP) to support their Real Estate Owned (REO) case management needs via SaaS (Software as a Service). The Department of Housing and Urban Development (HUD), through the Federal Housing Administration (FHA), insures more than $375 billion of real estate loans. The task of managing assigned loans and disposing of the real estate it under the purview of SFAM. In recent years, the workload--especially for loan management and real estate disposition- has been increasing. SFAM is comprised of two divisions, the National Servicing Center (NSC) and the Asset Management and Disposition Division (AMDD). The AMDD is responsible for establishing policy for the servicing of FHA loans, and the management and marketing of HUD-acquired single-family properties. The scope of the policies that AMDD handles includes some property disposition functions escrow requirements, pre-payments, loss mitigation, and mortgage insurance claims. SFAM directly requires case management support services to fulfil their mission. As part of SFAM�s mission-essential functions, it must also perform property disposition tracking, reporting, and public facing retail listing/bid site for Real Estate Owned (REO) property sales, which must be performed under all circumstances without any break in service. General Description of Work: The SFAM, Office of Single-Family Asset Management requires the services of a Contractor that will assist with the analysis, management and operational procedures associated with the Single-Family disposition process. These services include providing a web-based online subscription with the ability to have SFAM specific workflow processes. The case management support services provided will serve as the primary process for HUD staff and its business partners to send, receive, distribute, analyze, maintain, and manage information relative to the following HUD specific case management and workflow tracking processes, such as: Pre-conveyance compliance Post-conveyance property management Disposition strategies Retail REO Contractor monitoring Report capabilities, and Help Desk services Below are the characteristics of the requirement: See attached DRAFT PWS The tasks require a set of skill categories historically based on but not limited to the following approximate breakdown: Program/Project Manager Senior ES Specialist� IT Specialist/Systems Admin Senior Web Application Designer Senior Systems Security Specialist Sr Quality Management Specialist Functional Specialist/ Expert II Sr Information Assurance Specialist Senior Business Analyst Senior Process Specialist Senior Trainer Helpdesk Specialist II Contemplated performance metrics: See attached DRAFT PWS Contemplated report requirements: See attached DRAFT PWS Contemplated dollar value of the project: N/A Contemplated place of performance: Contractor�s facility
- Web Link
-
SAM.gov Permalink
(https://beta.sam.gov/opp/8e03241bf60c4a4cb2be5dead9a8905a/view)
- Place of Performance
- Address: USA
- Country: USA
- Country: USA
- Record
- SN05919440-F 20210219/210217230112 (samdaily.us)
- Source
-
SAM.gov Link to This Notice
(may not be valid after Archive Date)
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