AWARD
G -- Wounded Warrior Regiment Call Center Support
- Notice Date
- 3/25/2021 1:14:47 PM
- Notice Type
- Award Notice
- NAICS
- 624190
— Other Individual and Family Services
- Contracting Office
- COMMANDER, MCINCR-MCBQ QUANTICO VA 22134-5028 USA
- ZIP Code
- 22134-5028
- Solicitation Number
- M00264-21-C-0007
- Archive Date
- 04/09/2021
- Point of Contact
- Cyndi Guthridge
- E-Mail Address
-
cynthia.guthridge@usmc.mil
(cynthia.guthridge@usmc.mil)
- Small Business Set-Aside
- SDVOSBC Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
- Award Number
- M00264-21-C-0007
- Award Date
- 03/25/2021
- Awardee
- KSA Integration Stafford VA 22554 USA
- Award Amount
- 20814676.00
- Description
- This requirement provides outreach and support to the United States Marine Corps Recovery Care Program (RCP) and is a vehicle the Wounded Warrior Regiment will use to meet its mission of enabling non-medical care to combat and non-combat WII Marines, Sailors attached to Marine units, and their family members. The RCP�s Sergeant Merlin German, Wounded Warrior Call Center (WWCC) supports the WWR core mission and is the primary source of contact for WII Marines and their family members to request and obtain appropriate assistance from the Marine Corps� WWR. Assistance includes case management, advocacy, resource identification, referral, information distribution, and care coordination services. Assistance is provided via phone calls, emails, text messages, and social media by Customer Care Representatives (CCR) and Non-Medical Case Managers (NMCM) located at the WWCC and satellite Contact Centers at Camp Lejeune, NC and Camp Pendleton CA, and by the Field Service Representatives (FSR).
- Web Link
-
SAM.gov Permalink
(https://beta.sam.gov/opp/da3653ea969e4d52bea2578eaa93ad9e/view)
- Place of Performance
- Address: Quantico, VA 22134, USA
- Zip Code: 22134
- Country: USA
- Zip Code: 22134
- Record
- SN05952826-F 20210327/210325230110 (samdaily.us)
- Source
-
SAM.gov Link to This Notice
(may not be valid after Archive Date)
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