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SAMDAILY.US - ISSUE OF JUNE 18, 2021 SAM #7139
SOLICITATION NOTICE

R -- Answering Services for Enterprise Program Field Operations

Notice Date
6/16/2021 9:56:19 AM
 
Notice Type
Combined Synopsis/Solicitation
 
NAICS
561421 — Telephone Answering Services
 
Contracting Office
AQM ENTERPRISE ACTIVITIES VANCOUVER WA 98661 USA
 
ZIP Code
98661
 
Solicitation Number
1240BE21Q0091
 
Response Due
5/27/2021 2:00:00 PM
 
Archive Date
07/01/2021
 
Point of Contact
BREANNE PARKER, Phone: 541-805-4611
 
E-Mail Address
breanne.parker@usda.gov
(breanne.parker@usda.gov)
 
Small Business Set-Aside
SBA Total Small Business Set-Aside (FAR 19.5)
 
Description
AMENDMENT 1�- This solicitation has been amended as of 5/24/2021 with new due date for quotes: 05/27/2021 1400 (PT). Attached is a Q & A as well as requested wage determinations.� This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Federal Acquisition Regulation (FAR) subpart 12.6, �Streamlined Procedures for Evaluation and Solicitation for Commercial Items,� as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested, and a separate written solicitation document will not be issued. The Enterprise Program would like to request a contract for an 24/7 live answering service in support of Enterprise Field activities which include field project work and meetings, and trainings. Currently, the Enterprise Program has about 350 employees; of these, there are about 150 field-going employees that would be frequently using this service nationwide; however, it would be available for all Enterprise employees.� 1. Live answering service will provide a telephone number for individual or crew to call/text and check-in and check-out. 2. Contractor will record the following information: individual or crew calling, work status, working alone? Crew leader, location (start and evening destination), vehicle number, supervisor or Alternate Supervisor, return time and date or other notes/comments.� 3. Forest Service will designate a time for contractor to make sure that all individuals or crew members have checked in. It is the employee�s responsibility to update their status with the answering service if the location or other information has changed. 4.� Contractor will alert designated contacts (Supervisors/Line Staff Officers etc.) if employee(s) have failed to check-in. 5. 24 hours per day, 365 days a year availability is required with daily( morning and evening) review of employees that have not �checked in� by their designated time. � IMPORTANT: Please review the section regarding the wage determination process when location of performance is unknown.�
 
Web Link
SAM.gov Permalink
(https://beta.sam.gov/opp/558336e358e34a91a8461969e05fad90/view)
 
Place of Performance
Address: Vancouver, WA 98660, USA
Zip Code: 98660
Country: USA
 
Record
SN06033442-F 20210618/210616230119 (samdaily.us)
 
Source
SAM.gov Link to This Notice
(may not be valid after Archive Date)

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