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SAMDAILY.US - ISSUE OF AUGUST 06, 2021 SAM #7188
SOURCES SOUGHT

99 -- Enterprise Case Management (ECM) Solution Development Services

Notice Date
8/4/2021 11:40:52 AM
 
Notice Type
Sources Sought
 
NAICS
541519 — Other Computer Related Services
 
Contracting Office
NATIONAL OFFICE - PROCUREMENT OITA NEW CARROLLTON MD 20706 USA
 
ZIP Code
20706
 
Solicitation Number
ECM8214
 
Response Due
8/19/2021 7:00:00 AM
 
Archive Date
09/03/2021
 
Point of Contact
Kane Leedy, Phone: 2406139327, Royce Thomas, Phone: 240-613-7442
 
E-Mail Address
kane.e.leedy@irs.gov, Royce.E.ThomasJr@irs.gov
(kane.e.leedy@irs.gov, Royce.E.ThomasJr@irs.gov)
 
Description
SOURCES SOUGHT NOTICE This is a Sources Sought Notice for market research purposes only and is not a Request for Quote (RFQ). �A solicitation is not being issued at this time and this notice shall not be construed as a commitment by the Government to issue a solicitation, nor does it restrict the Government to a particular acquisition approach. This source sought is being published to identify potential sources capable of providing support services for Enterprise Case Management (ECM) Solution Development Services Please see the attached Draft Performance Work Statement for a more thorough description of the overview, objectives and scope of work. The purpose of this acquisition is to migrate the functionality of the legacy case management systems into an Enterprise Case Management (ECM) solution capable of supporting issue-resolution across the IRS using Information Technology (IT) Program Management Office�s (PMO�s) ECM Program�s (hereafter referred to ECM Program) �selected Commercial Off the Shelf Software (COTS) development platform. The ECM solution/products will give every authorized IRS employee the ability to see the entire range of issues and communications with an entity, quickly resolve concerns cost effectively, and give visibility to responsible managers. This comprehensive strategy will enhance taxpayer service, modernize business processes, and improve the efficiency of IRS operations. Specific details can be found in the Sources Sought and PWS attachments.� The souces sought attachment has certain requirements delineated that an interested party�shall respond to help the Government determine where capabilities exist within industry.�
 
Web Link
SAM.gov Permalink
(https://beta.sam.gov/opp/8b19d2adf6704109aa66f314daa52d7d/view)
 
Place of Performance
Address: Lanham, MD 20706, USA
Zip Code: 20706
Country: USA
 
Record
SN06085663-F 20210806/210804230132 (samdaily.us)
 
Source
SAM.gov Link to This Notice
(may not be valid after Archive Date)

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