Loren Data's SAM Daily™

SAMDAILY.US - ISSUE OF AUGUST 15, 2021 SAM #7197
SOURCES SOUGHT

D -- Comptroller Service Portal (CSP Maintenance and Sustainment)

Notice Date

8/13/2021 6:18:24 AM
 

Notice Type

Sources Sought
 

NAICS

541512 — Computer Systems Design Services
 

Contracting Office

FA7014 AFDW PK ANDREWS AFB MD 20762-6604 USA
 

ZIP Code

20762-6604
 

Solicitation Number

FA701421XXXXXCSP
 

Response Due

8/16/2021 1:00:00 PM
 

Archive Date

08/31/2021
 

Point of Contact

Rickey N. Lawrence II, Phone: 2406126148, Shuna Ross
 

E-Mail Address

rickey.lawrence.1@us.af.mil, shuna.ross.1@us.af.mil
(rickey.lawrence.1@us.af.mil, shuna.ross.1@us.af.mil)
 

Description

Comptroller Services Portal (CSP) was developed and launched on SharePoint to assist Comptroller Squadrons across the Air Force (AF), US Space Force, Air National Guard and AF Reserves to manage and serve active duty members with financial issues and provide customer service. The SharePoint site is reaching capacity and the system will need to be migrated to a commercial, military, or hybrid cloud environment or authorized data center. CSP provides tier III help desk functions and maintain/sustain and enhance the system capabilities to meet mission needs. If this requirement is not met CSP will cease to function. The USAF, US Space Force, Air National Guard and AF Reserves will be unable to assist the thousands of customers especially in this pandemic environment and return to manual processes which have been inefficient at best. Currently the roll out of the CSP system to Air National Guard and AF Reserves is critical and ongoing. CSP has been widely accepted by the financial community with over 100K users currently in the system and will continue to grow. CSP has increased productivity of the customer service function by all AF comptroller squadrons AF-wide. The loss of CSP would greatly impact the ability to perform customer service for military pay, civilian pay, and travel pay issues.
 

Web Link

SAM.gov Permalink
(https://beta.sam.gov/opp/c7a513f79b8342899eedbf64d72a3adb/view)
 

Place of Performance

Address: Andrews AFB, MD 20762, USA

Zip Code: 20762

Country: USA
 

Record

SN06097246-F 20210815/210813230122 (samdaily.us)
 

Source

SAM.gov Link to This Notice
(may not be valid after Archive Date)

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