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SAMDAILY.US - ISSUE OF AUGUST 18, 2021 SAM #7200
SOLICITATION NOTICE

R -- USAC RFP - Customer Support Center

Notice Date
8/16/2021 3:07:59 PM
 
Notice Type
Combined Synopsis/Solicitation
 
NAICS
541990 — All Other Professional, Scientific, and Technical Services
 
Contracting Office
FEDERAL COMMUNICATIONS COMMISSION DALLAS TX 75243 USA
 
ZIP Code
75243
 
Solicitation Number
USAC-21-030
 
Response Due
9/13/2021 8:00:00 AM
 
Archive Date
12/13/2021
 
Point of Contact
Noor Jalal, Phone: 2022631616, Ms. Becca Wray, Phone: 2027760200
 
E-Mail Address
noor.jalal@usac.org, bwray@usac.org
(noor.jalal@usac.org, bwray@usac.org)
 
Description
At the request of the Federal Communications Commission (FCC) Office of Managing Director (OMD), and to ensure wide exposure of the Universal Service Administrative Company's (USAC) solicitations, the FCC is alerting the public that USAC has posted on its website, the purpose of this Request for Proposal (�RFP�) is to select a qualified professional services firm to provide customer service professional services and technology supporting Universal Service Fund (USF) Program Participants (Participants) throughout all phases of their participation. This Request for Proposals (RFP) describes the services being requested and provides instructions on how to respond. Proposals are due no later than September 13, 2021 at 11:00 AM ET. This Request for Proposals (RFP) describes the services being requested and provides instructions on how to respond. Further details provided herein. Proposals shall be submitted no later than September 13, 2021 at 11:00 AM ET. The RFP is available electronically at http://www.usac.org/about/tools/procurement. This is a combined synopsis/solicitation issued in accordance with Part 13 of Title 48 of the Code of Federal Regulations (known as the Federal Acquisition Regulations (FAR)). This announcement constitutes the only solicitation; no separate written solicitation will be issued. The solicitation number is USAC-21-030. Proposals are being requested and a separate written solicitation will not be issued. No additional notification will be issued by the FCC. ALL COMMUNICATIONS IN REFERENCE TO THESE OPPORTUNITIES SHALL BE THROUGH USAC'S Contracting Office. The RFP describes the services requested and provides instructions on how to respond. BACKGROUND: USAC is a not-for-profit Delaware corporation. The FCC has appointed USAC as the permanent administrator of the Universal Service Fund (USF) and the universal service support mechanisms (Support Mechanisms): High Cost (HC), Lifeline (LI), Rural Health Care (RHC) and Schools & Libraries (SL) as set forth in Title 47, Part 54, Section 701 of the Code of Federal Regulations. As part of its administrative function, USAC performs, subject to FCC oversight, the billing, collection, and disbursement functions associated with the USF and the Support Mechanisms. Additional information concerning USAC and its administration of the USF and Support Mechanisms can be obtained from USAC's website located at: www.usac.org. The purpose of this Request for Proposal (�RFP�) is to obtain a select a qualified professional services firm to provide customer service professional services and technology supporting Universal Service Fund (USF) Program Participants (Participants) throughout all phases of their participation. This Request for Proposals (RFP) describes the services being requested and provides instructions on how to respond. Proposals are due no later than September 13, 2021 at 11:00 PM ET.� The RFP is available electronically at http://www.usac.org/about/procurement. THIS IS NOT A PROCUREMENT BY A FEDERAL AGENCY, GOVERNMENT CORPORATION, GOVERNMENT CONTROLLED CORPORATION OR OTHER ESTABLISHMENT IN THE EXECUTIVE BRANCH OF THE UNITED STATES GOVERNMENT. THE CONTRACT AWARDED AS A RESULT OF THIS RFP WILL NOT BE A SUBCONTRACT UNDER A FEDERAL PRIME CONTRACT TO USAC.
 
Web Link
SAM.gov Permalink
(https://beta.sam.gov/opp/c0fafda7546b4a0c81dd3ac0fce631a4/view)
 
Place of Performance
Address: DC 22554, USA
Zip Code: 22554
Country: USA
 
Record
SN06098044-F 20210818/210816230114 (samdaily.us)
 
Source
SAM.gov Link to This Notice
(may not be valid after Archive Date)

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