SOLICITATION NOTICE
R -- ANC Customer Service Support
- Notice Date
- 8/25/2021 6:42:34 AM
- Notice Type
- Presolicitation
- NAICS
- 541512
— Computer Systems Design Services
- Contracting Office
- W4MM USA JOINT MUNITIONS CMD ROCK ISLAND IL 61299-5000 USA
- ZIP Code
- 61299-5000
- Solicitation Number
- PANROC-21-P-0000-000348
- Response Due
- 4/4/2021 8:00:00 AM
- Archive Date
- 04/19/2021
- Point of Contact
- Michelle E. Breitbach, Phone: 3097826070, Andrew Ritchie, Phone: 3097825440
- E-Mail Address
-
michelle.e.breitbach.civ@mail.mil, andrew.p.ritchie2.civ@mail.mil
(michelle.e.breitbach.civ@mail.mil, andrew.p.ritchie2.civ@mail.mil)
- Small Business Set-Aside
- 8A 8(a) Set-Aside (FAR 19.8)
- Description
- In accordance with FAR 5.201 the Army Contracting Command � Rock Island (ACC-RI) is hereby issuing the subject Synopsis to notify potential 8(a) participants of an upcoming 8(a) competition in support of the Office of Army Cemeteries (OAC) and Arlington National Cemetery (ANC). ANC, our nation�s most well-known military cemetery, is a national cemetery under the jurisdiction of the Department of the Army. The primary mission of ANC is to function as the nation�s premier military cemetery honoring those men and women who served in the Armed Forces. In this regard, the cemetery routinely performs 27-30 funeral services each week day and approximately 10 services on Saturdays. The grounds of ANC honor those who have served our nation by providing a sense of beauty and peace for guests. The proposed NAICS code for this requirement is 541512, Professional, Scientific, and Technical Services / Computer System Design Services and PSC: R799 Other Management Support Services. Please be advised, this is not a �help desk� requirement, but a Customer Service Support Center requirement that includes extensive IT and Cloud knowledge as well as modernization and migration capabilities.� Other tasks include: Program Administration and Financial Status Reports Monthly In Progress Reviews Ticket Management System Automated call Distributor Enterprise Interment Services System (EISS) Integrated Migration Plan Call Center Operations Business Process Support Work Instructions Maintenance/Reporting Optional Surge Support Interested parties are requested to please review the attached draft PWS closely to ensure your 8(a) firm has experience in these non-help-desk related areas and the capability to perform the requirement. �As soon as the draft Request for Proposal (RFP) is finalized, it will be added to this synopsis posting, reflecting a best value, trade-off source selection.� Please provide feedback to both the Draft PWS and Draft RFP and submit any questions that will assist the Government prior to the actual RFP issuance. This proposed commercial requirement is for a firm fixed price contract with a sixty day transition in, 10 month base year, four option years, and a six month optional extension In Accordance With (IAW) FAR 52.217-8. Base Year:���������� 9 March 2021 - 8 March 2022 Option Period 1: � 9 March 2022 - 8 March 2023 Option Period 2: � 9 March 2023 - 8 March 2024 Option Period 3: � 9 March 2024 - 8 March 2025 Option Period 4: � 9 March 2025 - 8 March 2026 Option 6 Mos -8: 9 March 2026 � 8 September 2026 Interested parties are cautioned that this Synopsis is for information and planning purposes only, and does not constitute a RFP / Request for Quote (RFQ). The Government will not be responsible for any costs incurred by interested parties in responding to the Synopsis. The Government is not obligated to and will not pay for any information received from potential sources as a result of this synopsis. Please submit questions to the Procuring Contracting Officer (PCO) Michelle Breitbach at michelle.e.breitbach.civ@mail.mil and Contract Specialist, Andrew Ritchie at andrew.p.ritchie2.civ@mail.mil. Update 10 November 2020:� Support must be provided from the US and meetings and some staff at ANC are required. Please note - at this time, we are not seeking capability statements.� We are seeking questions on the PWS.� Please�enter PWS questions�in�attachment ""Beta SAM Question Sheet"" and submit to the Procuring Contracting Officer (PCO) Michelle Breitbach at michelle.e.breitbach.civ@mail.mil and Contract Specialist, Andrew Ritchie at andrew.p.ritchie2.civ@mail.mil. Update 12 November 2020: Draft PWS is being updated.� More information will be posted soonest. Update�16�March 2020: Thank you for the interest in this ANC CSSC requirement.� The Government is poised for the 8(a) competition (already accepted by the SBA), however, due to a delay in the Army Cloud Migration schedule, the competition has been delayed.� The requirement will be competed with an estimated solicitation release date of 4th Qtr FY21 and estimated award by 3rd Qtr FY22.� ANC and ACC-RI are not accepting capability briefs due to resource constraints.� The Government recognizes the interest in the PWS, however, it requires updating AFTER the Cloud migration and therefore cannot be issued until right before solicitation release.� This CSSC is a new requirement that is NOT reliant or influenced by procurement history.� Please watch Beta.SAM for an updated announcement of the Solicitation issuance date near 4th Qtr FY21.
- Web Link
-
SAM.gov Permalink
(https://beta.sam.gov/opp/8c28688e815c4730b46f352f5839703d/view)
- Place of Performance
- Address: USA
- Country: USA
- Country: USA
- Record
- SN06110544-F 20210827/210825230129 (samdaily.us)
- Source
-
SAM.gov Link to This Notice
(may not be valid after Archive Date)
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