AWARD
D -- Veterans Crisis Line IT Support - Avaya
- Notice Date
- 9/1/2021 9:00:30 AM
- Notice Type
- Award Notice
- NAICS
- 541519
— Other Computer Related Services
- Contracting Office
- TECHNOLOGY ACQUISITION CENTER NJ (36C10B) EATONTOWN NJ 07724 USA
- ZIP Code
- 07724
- Solicitation Number
- 36C10B21F0286
- Archive Date
- 11/01/2021
- Point of Contact
- Crystal Lomonaco, Phone: 848-377-5101
- E-Mail Address
-
crystal.lomonaco@va.gov
(crystal.lomonaco@va.gov)
- Small Business Set-Aside
- SDVOSBC Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
- Award Number
- NNG15SD18B
- Award Date
- 09/01/2021
- Awardee
- AAT CONSULTANTS, LLC MD 20850-3595 USA
- Award Amount
- 944345.76
- Description
- The Department of Veterans Affairs (VA), Office of Information and Technology (OI&T) Unified Communications Infrastructure Support (UCIS) has a requirement for brand name Avaya Professional Services, Licensing, Configuration, and installation. �This action is to acquire the labor to include engineering, planning, configuration changes, and implementation, testing and validating of, Avaya Automated Quality Management (AQM), Real Time Routing Queue Stat, Custom Contact Access Count, Outbound SMS Widget, SMS Comfort Message, Attribute Change Widget, Oceana upgrade, Avaya Call Recorder A (ACRA) upgrades for Community Care Enterprise Contact Center (CCECC) and Veterans Crisis Line (VCL). �The Period of Performance (PoP) shall be 9/2/2021 to 9/1/2022.
- Web Link
-
SAM.gov Permalink
(https://beta.sam.gov/opp/bf95442dc001467d973fd52ad4c26a44/view)
- Place of Performance
- Address: USA
- Country: USA
- Country: USA
- Record
- SN06118502-F 20210903/210901230115 (samdaily.us)
- Source
-
SAM.gov Link to This Notice
(may not be valid after Archive Date)
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