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SAMDAILY.US - ISSUE OF SEPTEMBER 04, 2021 SAM #7217
AWARD

99 -- Customer Engagement Management System Call Center Support (CEMS II)

Notice Date
9/2/2021 5:22:25 AM
 
Notice Type
Award Notice
 
NAICS
541511 — Custom Computer Programming Services
 
Contracting Office
FEDERAL STUDENT AID WASHINGTON DC 20002 USA
 
ZIP Code
20002
 
Solicitation Number
ED-JA-2021-0001
 
Archive Date
09/18/2021
 
Point of Contact
Wesley Beemer, Phone: 2023773710
 
E-Mail Address
wesley.beemer@ed.gov
(wesley.beemer@ed.gov)
 
Award Number
91003121C0002
 
Award Date
07/30/2021
 
Awardee
Senture, LLC KY 40741-7285 USA
 
Award Amount
22473831.59
 
Description
The circumstances of the contract action deem only one source reasonably available and is the most advantageous source for purposes of the award. The services described in this memo require a knowledge base focused on the specific needs of FSA. Although a new vendor could acquire the needed expertise over time, the short duration of the �bridge� contract (five months) does not make it practical, expedient, or advantageous considering that the transition/ramp up period could last up to three months and the transition/ramp down period could last up to three months, resulting in six months of unnecessary performance and expense. The statutory authority permitting this sole source is�20 USC 1018a(e) and 41 USC 1901.
 
Web Link
SAM.gov Permalink
(https://beta.sam.gov/opp/ab55b6a9b6674b6a9ceef2f61afaee82/view)
 
Place of Performance
Address: London, KY 40741, USA
Zip Code: 40741
Country: USA
 
Record
SN06120288-F 20210904/210902230126 (samdaily.us)
 
Source
SAM.gov Link to This Notice
(may not be valid after Archive Date)

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