SAMDaily.us | PRESOL | D | Microsoft Premier Support Services for Customer Service Management

SAMDAILY.US - ISSUE OF OCTOBER 27, 2021 SAM #7270
SOLICITATION NOTICE

D -- Microsoft Premier Support Services for Customer Service Management

Notice Date: 10/25/2021 12:20:49 PM
Notice Type: Solicitation
NAICS: 541618 — Other Management Consulting Services
Contracting Office: FEDERAL CIRCUIT COURT OF APPEALS WASHINGTON DC 20439 USA
ZIP Code: 20439
Solicitation Number: RFQ-FY220001CO
Response Due: 11/19/2021 2:00:00 PM
Archive Date: 12/04/2021
Point of Contact: Keisha Lynch, Phone: 2022758142, Reggie Jackson, Phone: 2022758144
E-Mail Address: lynchk@cafc.uscourts.gov, jacksonr@cafc.uscourts.gov
(lynchk@cafc.uscourts.gov, jacksonr@cafc.uscourts.gov)
Description: The U.S. Court of Appeals for the Federal Circuit (CAFC) seeks consulting and support services to modernize its customer service and engagement processes.� Services will include base setup, configuration, and training for Microsoft Dynamics 365 Customer Service and Digital Messaging with telephony, as well as customer support and resolution services during the installation and deployment.
Web Link: SAM.gov Permalink
(https://beta.sam.gov/opp/f535fa973e454486a0b4f1c9553a3288/view)
Place of Performance: Address: Washington, DC 20439, USA; Zip Code: 20439; Country: USA
Record: SN06163565-F 20211027/211025230110 (samdaily.us)
Source: SAM.gov Link to This Notice
(may not be valid after Archive Date)

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