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SAMDAILY.US - ISSUE OF MARCH 12, 2022 SAM #7407
SOLICITATION NOTICE

D -- Microsoft Unified Services

Notice Date
3/10/2022 6:59:20 AM
 
Notice Type
Combined Synopsis/Solicitation
 
NAICS
541519 — Other Computer Related Services
 
Contracting Office
CONTRACTS SERVICES Washington DC 20540 USA
 
ZIP Code
20540
 
Solicitation Number
030ADV22Q0081
 
Response Due
3/17/2022 7:00:00 AM
 
Archive Date
04/01/2022
 
Point of Contact
Gessel Romo, Andrew Bunk
 
E-Mail Address
grom@loc.gov, abunk@loc.gov
(grom@loc.gov, abunk@loc.gov)
 
Description
3/10/2022: The Library received one question regarding whether this was a new requirement and if there is an incumbent for this requirement. This is technically a new requirement. Previously, the Library utilized Microsoft Premier services to fulfill similar Library requirements.� Microsoft is the incumbent on the Library's current order for Microsoft Premier services, numbered OAM18014C/LCCIO21F0062.� The Library of Congress (Library) requires expert technical support for the Library�s Microsoft-based Information Technology (IT) systems. The Library requires the Microsoft Unified coverage which includes critical business 24/7 support. The Library requires extended Hotfix support for select Microsoft software that has entered the Extended Support Phase. The Library also requires service delivery management to expedite and coordinate all Unified services provided under this contract to include 24/7 support, escalation management, advisory support, and advanced security patching notifications. This requirement is for Microsoft Unified Services for a base period with option periods.� �� If your organization is an authorized re-seller of Microsoft Unified products please see the attached documents in the Attachments section of this posting. The solicitation has information on due dates for questions and proposals and what needs to be included with a proposal. A brand name justification is also attached for review.� Thank you for your interest in the work of the Library.
 
Web Link
SAM.gov Permalink
(https://sam.gov/opp/ae0aa052d74a4e308d154004e16d34a3/view)
 
Record
SN06263096-F 20220312/220310230105 (samdaily.us)
 
Source
SAM.gov Link to This Notice
(may not be valid after Archive Date)

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