SAMDaily.us | SNOTE | D | Marketplace Service Desk (MSD) Bridge

SAMDAILY.US - ISSUE OF APRIL 03, 2022 SAM #7429
SPECIAL NOTICE

D -- Marketplace Service Desk (MSD) Bridge

Notice Date: 4/1/2022 7:26:21 AM
Notice Type: Justification
NAICS: 541512 — Computer Systems Design Services
Contracting Office: OFC OF ACQUISITION AND GRANTS MGMT BALTIMORE MD 21244 USA
ZIP Code: 21244
Solicitation Number: 75N98120D00060_75FCMC22F0038
Archive Date: 05/01/2022
Point of Contact: Andrew Mummert, Phone: 410-786-0403, Corey Lloyd, Phone: 4107864195
E-Mail Address: andrew.mummert@cms.hhs.gov, corey.lloyd@cms.hhs.gov
(andrew.mummert@cms.hhs.gov, corey.lloyd@cms.hhs.gov)
Award Number: 75N98120D00060
Award Date: 03/17/2022
Description: The purpose of this task order is to procure the services of a contractor to maintain support provided under an expanded service desk called the Marketplace Service Desk (MSD) Bridge task order.� The MSD will provide all aspects of service desk support to CCIIO�s users and stakeholders, ranging from handling incoming requests through various channels such as phone, email, and chat to triaging, resolving, and/or escalating incidents as needed. The MSD will also provide analytics and reporting capabilities to meet CCIIO�s evolving business needs.
Web Link: SAM.gov Permalink
(https://sam.gov/opp/eb3c6dae1780480998d4172fadd08255/view)
Place of Performance: Address: Lanham, MD 20706, USA; Zip Code: 20706; Country: USA
Record: SN06287264-F 20220403/220402211544 (samdaily.us)
Source: SAM.gov Link to This Notice
(may not be valid after Archive Date)

| FSG Index | This Issue's Index | Today's SAM Daily Index Page |