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SAMDAILY.US - ISSUE OF OCTOBER 29, 2022 SAM #7638
SOURCES SOUGHT

99 -- Web-Based Help Desk Ticketing System

Notice Date
10/27/2022 10:47:40 AM
 
Notice Type
Sources Sought
 
NAICS
541511 — Custom Computer Programming Services
 
Contracting Office
DEPT OF COMMERCE CENSUS SUITLAND MD 20746 USA
 
ZIP Code
20746
 
Solicitation Number
SSHelpDesk2023
 
Response Due
11/4/2022 11:00:00 AM
 
Point of Contact
Carrie M. Parker, Phone: 301-763-4886
 
E-Mail Address
carrie.m.parker@census.gov
(carrie.m.parker@census.gov)
 
Description
The United States Census Bureau (USCB) is currently in the market research stage for a web-based help desk ticketing system to serve the Demographic Systems Division (DSD) and its customers. The ticketing system will be used by several groups within DSD, the Demographic Directorate (ADDP), and Economic Directorate (ADEP) to track work requests and approvals for internet data releases, information technology (IT) services, administrative services, and other business processes. USCB is seeking interested parties with specialized capabilities to meet the requirements as defined in this RFI and in Attachment #1: Web-Based Help Desk Ticketing System Statement of Work (SOW). The North American Industry Classification System (NAICS) codes applicable to this requirement are: 541511 � Custom Computer Programming Services 541519 � Other Computer Related Services 541990 � All Other Professional, Scientific, and Technical Services However, industry respondents may suggest a different NAICS code that best describes the purpose of the product or service as outlined in the RFI.
 
Web Link
SAM.gov Permalink
(https://sam.gov/opp/ab375fd29f8b407f836e780c0cc24a09/view)
 
Place of Performance
Address: Suitland, MD, USA
Country: USA
 
Record
SN06504827-F 20221029/221027230109 (samdaily.us)
 
Source
SAM.gov Link to This Notice
(may not be valid after Archive Date)

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