SOURCES SOUGHT
A -- Person-centered Care Planning for Persons with Multiple Chronic Conditions (MCC)
- Notice Date
- 3/16/2023 6:25:09 AM
- Notice Type
- Sources Sought
- NAICS
- 541720
— Research and Development in the Social Sciences and Humanities
- Contracting Office
- AHRQ/HEALTHCARE RESEARCH QUALITY ROCKVILLE MD 20857 USA
- ZIP Code
- 20857
- Solicitation Number
- HHS-AHRQ-SBSS-23-10007
- Response Due
- 3/30/2023 7:00:00 AM
- Point of Contact
- Michelle Beaber
- E-Mail Address
-
Michelle.Beaber@ahrq.hhs.gov
(Michelle.Beaber@ahrq.hhs.gov)
- Description
- This is a Small Business Sources Sought notice (SBSS).� This is NOT a solicitation for proposals, proposal abstracts, or quotations.� The purpose of this notice is to obtain information regarding:� (1) the availability and capability of qualified small business sources; (2) whether they are small business; HUBZone small businesses; service-disabled, veteran-owned small businesses; 8(a) small businesses; veteran-owned small businesses; woman-owned small businesses; or small disadvantaged businesses; and (3) their size classification relative to the North American Industry Classification System (NAICS) code for the proposed acquisition.� Your responses to the information requested will assist the Government in determining the appropriate acquisition method, including whether a set-aside is possible.� An organization that is not considered a small business under the applicable NAICS code should not submit a response to this notice. 1.� Project Description and Requirements: Providing high quality, comprehensive, longitudinal, person-centered care for persons living with, or at risk for, multiple chronic conditions (MCC) is a critical challenge facing our healthcare system. Multiple chronic conditions is typically defined as the co-occurrence of two or more chronic physical, mental, or behavioral health conditions in an individual. Transforming the healthcare system to deliver high value, coordinated, person-centered care for persons with MCC is of high priority for AHRQ. To this end, in November 2020, AHRQ convened a summit on Transforming Care for People Living with Multiple Chronic Conditions to gather diverse stakeholder input to help AHRQ develop a research agenda. To inform the summit, AHRQ commissioned papers on care for people with MCC focused on person and family engagement, care models, and use of health information technology. To fully realize AHRQ�s vision of making person-centered care planning standard practice for persons with MCC, fundamental changes are needed in healthcare organization, delivery, payment, education, and other system-level factors. Developing a roadmap with best practices for designing and implementing person-centered care planning across diverse health systems and settings requires active engagement of experts, stakeholders, practitioners, frontline implementers, researchers, and persons, families, and caregivers. Information gathered through such engagement will provide foundational knowledge to enable AHRQ�s larger, long-term goal of promoting person-centered care planning as standard practice for persons with MCC. A complementary area of research and funding for AHRQ is the development and use of shared electronic care (e-care) plans to facilitate care planning, communication, and coordination, by providing a single record of care accessible to the entire care team, including the person, family, and caregivers. Person-centered care planning holds great promise for delivering high quality, high value, coordinated healthcare for persons living with, or at risk for, MCCs. Much foundational work must occur before healthcare systems and providers nationwide are positioned to deliver on this promise fully and routinely.�The overall purpose of this task order (TO) is to conduct foundational information gathering in pursuit of AHRQ�s larger, long-term goal of promoting person-centered care planning as standard practice for persons with MCC. Specifically, the purpose of this TO is to: Gather knowledge about the current state of person-centered care planning in practice, including person-centered care planning models in use across diverse health systems, practices, and settings; scale of existing models; implementation barriers and facilitators; and feasible solutions to implementation barriers; Identify innovative, feasible models of person-centered care planning that hold promise for further development, testing, dissemination, and implementation; Identify innovative digital solutions that have been leveraged as tools to support and facilitate the success of implementing person centered care planning in practice; Identify key organizational, policy, payment, technology, cost, and resource requirements for implementing person-centered care planning across diverse health systems, practices, and settings; and Identify key research priorities, strategies, recommendations, and next steps to advance AHRQ�s mission of disseminating and implementing person-centered care planning as routine and integral practice in the care of persons with MCC. While the focus of this task order is on adults with MCC, the work can also be informed by condition-agnostic or other condition-specific person-centered care planning models that can be adapted for the MCC population. Overview of Tasks: The contractor shall conduct the following tasks: Task 1: Convene a technical expert panel (TEP) The Contractor shall recruit and convene a multidisciplinary TEP of 8 to 12 members to identify effective approaches for the implementation of person-centered care planning specific to persons with MCC; identify risk stratification approaches to tailor care planning to persons with MCC to optimize their care; suggest potential participants for the Stakeholder Roundtable and Learning Collaborative; identify key research priorities, strategies, and next steps to advance dissemination and implementation of person-centered care planning for persons with MCC; The contractor shall convene the TEP three to four times during the period of performance. Task 2: Environmental Scans The Contractor shall conduct a baseline environmental scan to synthesize the current information and evidence on person-centered care planning across diverse health systems and settings, including: Evidence-based, innovative, and promising approaches to person-centered care planning; Implementation barriers and facilitators; Innovative and proven solutions to implementation barriers; Key system-level requirements and strategies for successful implementation; Best practices for designing, implementing, and evaluating person-centered care planning models; Approaches to scale and spread of person-centered care planning models, and Knowledge gaps and active areas of research. The environmental scan shall be guided by a set of key questions and include a review of the literature and semi-structured key informant interviews (KIIs), using well-established methodologies. For the literature review, the contractor shall submit a workplan that includes guiding questions and search strategies for the literature review and then conduct a comprehensive review of peer-reviewed and grey literature on successful person-centered care planning models. Regarding the KIIs, the Contractor shall: (a) Select interviewees who provide expertise in person-centered care planning processes, strategies, or requirements at the organizational, policy, frontline, research, or other level, or individuals with decision-making influence at these levels; and (b) Interview up to nine non-federal key informants and six representatives of federal agencies, with no more than two representatives from the same agency. In addition, the Contractor shall conduct two to three topic-specific, ad hoc targeted rapid environmental scans to inform or answer questions that arise during stakeholder roundtable or Learning Collaborative meetings. Ad hoc scans shall involve a literature review and/or key informant interview(s) to gather input on a specific or specialized topic area. The Contractor shall produce a summative environmental scan report that synthesizes information from the baseline and ad hoc environmental scans. The report shall identify promising models of person-centered care planning, implementation barriers, and evidence gaps, and provide key takeaways to inform AHRQ�s future efforts in promoting person-centered care planning for persons with MCC. Task 3: Stakeholder Roundtable The Contractor shall recruit and convene a Stakeholder Roundtable, comprising up to 30 individuals, with influential roles in making, shaping, or informing decisions related to person-centered care planning design or implementation in health systems including primary and ambulatory care. The purpose of the roundtable shall be to (1) identify organizational, policy, payment, technology, cost/resource, research, or other requirements for development and implementation of person-centered care planning models across diverse health systems and settings, highlighting specific requirements, if any, for persons with MCC; (2) identify challenges to implementation of person-centered care planning; (3) recommend proven, potential, or innovative solutions or facilitators for implementation challenges; and (4) assist in dissemination of project findings. The Contractor shall propose a list of qualified individuals, health systems and organizations (health systems and organizations can nominate individual representatives) for recruitment to the stakeholder roundtable. The Contractor shall oversee recruitment activities and convene the roundtable via Zoom up to three times during the period of performance. The Contractor shall provide documentation and reporting of the discussions of all stakeholder meetings. Task 4: Learning Collaborative The Contractor shall recruit and convene a Learning Collaborative comprised of practitioners, frontline implementers, innovators and researchers with a range of experiences designing, delivering and/or or implementing person-centered care planning in clinical practices, practice networks, and health systems. The Learning Collaborative shall be tasked with exchanging ideas and generating new knowledge and will play a unique role in shaping the direction and final recommendations of the project by leveraging the collective experiences of the group. Learning Collaborative Composition: The Contractor shall form a Learning Collaborative of up to 30 individuals with a range of experience in person-centered care planning, including: (1) individuals with at least 1 year of experience implementing person-centered care planning models, fully or partially; (2) individuals from health systems or practices that are actively designing or preparing to implement a person-centered care planning model during the TO period of performance; and (3) implementation science researchers with significant firsthand experience implementing or attempting to implement person-centered care planning. The Contractor shall propose a list of qualified individuals and health systems (that can nominate individual representatives) that align with the composition criteria to invite to participate in the Learning Collaborative. The Contractor shall recruit qualifying individuals from practices where MCC represents a large proportion of the patient-mix. The Contractor shall include individuals that represent diverse perspectives, including: (1) health systems and practices (e.g., integrated and non-integrated health systems, small and large systems or practices) as person-centered care planning model design needs and resource availability may vary across system characteristics; (2) disciplines (e.g., physicians, nurses, therapists, case managers, social workers, technology personnel); and (3) geographies. Learning Collaborative Convening, Reporting, and Feedback: The Contractor shall convene a Learning Collaborative kick-off meeting followed by up to six additional Learning Collaborative meetings. The Learning Collaborative shall be facilitated by a skilled facilitator with subject matter expertise in person-centered care planning. The Contractor shall provide all planning, logistics, facilitation, and reporting for Learning Collaborative meetings. In addition, the Contractor shall solicit and incorporate Learning Collaborative feedback into the other project tasks, including suggestions for ad hoc environmental scan topics and wherever else appropriate based on feedback that arises during Learning Collaborative meetings. Task 5: Summit The Contractor shall convene a final in-person summit of TEP, Stakeholder Roundtable, and Learning Collaborative members to (1) share lessons learned across individual meetings; (2) summarize recommendations on promising models of person-centered care planning for further development, testing, or dissemination, and implementation; (3) summarize the largest barriers to widescale implementation of person-centered care planning and propose feasible mitigation solutions; (4) develop a roadmap for health systems seeking to implement person-centered care planning for persons with MCC (or across a broader population inclusive of persons with MCC); (5) identify key research priorities, strategies, and next steps to further AHRQ�s mission of disseminating and implementing person-centered care planning as standard practice for persons with MCC; and (6) provide input on other relevant topics proposed by the Contractor and approved by AHRQ to meet project goals. The Contractor shall provide all planning, logistics, and facilitation for the summit. Should circumstances arise requiring a fully virtual format, such as COVID-19 restrictions, the contractor should be prepared to develop an effective plan for a virtual summit. The Contractor shall issue honoraria to non-government, summit attendees for time spent participating in the meeting and reviewing the summit materials and summary. The Contractor shall develop a Summit Summary Report that documents the information shared at the Summit. Task 6. Final Project Report The Contractor shall produce a comprehensive final report for that: Synthesizes findings from the TEP meetings, environmental scan, Stakeholder Roundtable meetings, Learning Collaborative meetings, and summit; Provides a conceptual model or roadmap for designing and implementing person-centered care planning models, targeted to persons with MCC, across diverse health systems and settings; Highlights best practices for designing, implementing, evaluating, and sustaining person-centered care planning models; Highlights promising, evidence-based, and innovative models of person-centered care planning for further development, dissemination, and implementation; Describes key system-level resources needed for implementation and dissemination of person-centered care planning, including specific resources, if any, pertinent to persons with MCC; Describes common and significant implementation barriers and proposes feasible mitigation solutions; Highlights key research priorities, strategies, recommendations, and next steps to advance person-centered care planning as standard practice for persons with MCC; Includes individual TEP, Stakeholder Roundtable, and Learning Collaborative meeting summaries and provides executive summaries of TEP, Stakeholder Roundtable, and Learning Collaborative meetings, respectively; Includes a curated set of relevant Tools and Resources to support design, dissemination, and implementation of person-centered care planning models; and Includes the findings from the summit summary, reflecting presentations and discussions at the meeting, and implications and opportunities for advancing AHRQ�s work in person-centered care planning. Includes other information the Contractor proposes and AHRQ approves to ensure the final report meets project goals. Task 7: Dissemination The Contractor shall disseminate knowledge generated from the project to inform health systems, practices, and provider communities on best practices and effective strategies for implementing person-centered care planning for persons with MCC. The Contractor shall develop products for dissemination that includes 2 manuscripts for peer-reviewed journals, 3 webinars, 2 conference presentations, and 3 to 4 other products, e.g., blogs, infographics, fact sheets, resource guide. The Contractor shall develop a dissemination plan that: identifies target audiences for each proposed dissemination product; describes messaging strategies including but not limited to print, electronic, and social media; and identifies key stakeholder organizations to assist with dissemination and amplify messaging. The Contractor shall develop all communication materials necessary for dissemination. 2.� Anticipated period of performance: The anticipated period of performance is 18 months. ������ 3.� Other important considerations: The overall purpose of this project is to conduct foundational information gathering in pursuit of AHRQ�s larger, long-term goal of promoting person-centered care planning as standard practice for persons with MCC. Capable organizations must understand the project goals and objectives, including the topic of person-centered care planning as well as factors needed for its wide scale implementation to improve the care of people living with multiple chronic conditions as an integral component of practice. Capable organizations and/or subcontractors shall have expertise and/or experience in the following areas: Care Planning for People Living with Multiple Chronic Conditions Care Delivery for People Living with Multiple Chronic Conditions in Primary Care and Ambulatory Settings Care Delivery for People Living with Multiple Chronic Across Care Transitions Relevant Clinical Expertise Evidence Synthesis Integration of Health and Social Care Quality Improvement and Implementation Science Capable organizations must have: access to a network of organizations and individuals with this expertise for recruitment to the TEP, stakeholder roundtable, and learning collaborative. experience conducting scientific environmental scans, to include literature reviews and semi structured key informant interviews. �experience recruiting and convening Learning Collaboratives comprised of practitioners, frontline implementers, innovators and researchers experience with disseminating knowledge to promote the use of evidence-based practices and quality improvement techniques Offerors shall have the ability to conduct multiple activities simultaneously at the scale described above. 4.� Information Sought: The tailored response to this Small Business Sources Sought notice should describe the requested information below. Respondents must provide, as part of their response, information concerning: a) Staff expertise, including their availability, experience, and formal and other training; b) Current in-house capability and capacity to perform the work; c) Corporate experience and management capability; d) Prior completed projects of similar size; e) Examples of prior completed Government contracts, references, and other related information; and f) Any applicable Governmentwide Acquisition Contracting (GWAC) vehicle information (example: GSA Schedule and SIN). Contractors must describe their capacity and experience as it relates to the project requirements described above. 5.� Information Submission Instructions Interested qualified small business organizations should submit a tailored capability statement for this requirement. The cover page must include the following: Unique Entity ID (UEI) Organization name Organization address Size and type of business (e.g., 8(a), HUBZone, etc.) pursuant to NAICS code 541720. Technical point(s) of contact, including names, titles, addresses, telephone, and e-mail addresses. All Capability Statements sent in response to this SMALL BUSINESS SOURCES SOUGHT notice must be submitted electronically (via e-mail) to Michelle Beaber, Contract Specialist, michelle.beaber@ahrq.hhs.gov in MS Word, or Adobe Portable Document Format (PDF), no later than 10:00 AM EST on Thursday, March 30, 2023. Responses should not exceed 15 single-sided pages (including the cover page, all attachments, resumes, charts, etc.) presented in single-space and using a 12-point font size minimum, that clearly details the ability to perform the aspects of the notice described above. 6.� Disclaimer and Important Notes This notice does not obligate the Government to award a contract or otherwise pay for the information provided in response.� The Government reserves the right to use information provided by respondents for any purpose deemed necessary and legally appropriate.� Any organization responding to this notice should ensure that its response is complete and sufficiently detailed to allow the Government to determine the organization�s qualifications to perform the work.� Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted.� After a review of the responses received, a pre-solicitation synopsis and solicitation may be published on SAM.gov.� However, responses to this notice will not be considered adequate responses to a solicitation. 7.� Confidentiality No proprietary, classified, confidential, or sensitive information should be included in your response.� The Government reserves the right to use any non-proprietary technical information in any resultant solicitation(s).
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